MINI Cooper Complaints

4,588 consumer complaints on file.

#10374681January 4, 2011
STEERING
MY DAUGHTER IS 18 YEARS OLD SHE WAS DRIVING HOME FROM WORK 2AM RAINING OUT SIDE WHEN ALL OF A SUDDEN SHE STARTED HAVING STEERING PROBLEMS REAL BAD THANK GOD HER BRAKES WORKED. COME TO FIND OUT HER POWER STEERING BOX WENT OUT AND HER FAN SHE HAS A 2005 MINI COOPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373874January 3, 2011
STEERING
04 MINI COOPER S WITH UNDER 40,000 MILES. INTERMITTENT POWER STEERING PUMP FAILURE. CAR IS EXTREMELY HARD TO TURN WHEN THE POWER STEERING IS NOT WORKING. RESTARTING THE CAR SOMETIMES CAUSES THE POWER STEERING TO START WORKING BUT IT WENT OUT WHILE DRIVING AT 25 MILES PER HOUR ON JAN 02, 2011. THIS IS AN INDICATION OF A POWER STEERING PUMP FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373899January 3, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE WOULD BECOME INOPERABLE DUE TO THE BODEN CABLE GUIDE BECOMING DISLODGED FROM ITS RETENTION CLIP. THE DEALER WAS CONTACTED WHO INFORMED HIM THAT THERE WAS A DESIGN UPDATE BUT THE DEALER COULD NOT SAY WHEN THE DESIGN UPDATE HAD TAKEN PLACE. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE DEALER WAS CONTACTED AGAIN AND STATED THAT ALL PROBLEMS AND QUESTIONS SHOULD BE DIRECTED BACK TO THE MANUFACTURER. NO ASSISTANCE WAS OFFERED BY THE MANUFACTURER OR THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373931January 3, 2011
STEERING
THE POWER STEERING PUMP FAILED ON MY MINI COOPER AT HIGH SPEED, CURVY ROAD AT NIGHT WITHOUT WARNING. I HAD TO REPLACE THE PUMP AND THE COOLING FAN TO THE TUNE OF $900. THIS HAPPENED JUST OUTSIDE OF WARRANTY AT 60K MILES. MECHANIC SAID THAT HE REPLACES ABOUT 10 A MONTH...ALL MINI'S PUMPS FAIL UNDER 80K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373638December 31, 2010
STEERING
MINI COOPER ELECTRONIC STEERING LOCK SYSTEM CRITICAL MALFUNCTION - CAR WITH ONLY 57,000 MILES RECEIVES CRITICAL MESSAGE ON NAVIGATION SCREEN TELLIING DRIVER "TO DRIVE TO A SAFE LOCATION AND TURN OFF IGNITION AND BE AWARE THAT CAR IS UNLIKELY TO BE ABLE TO BE RESTARTED." DRIVER IS LEFT TO COPE WITH THIS CRITICAL SITUATION AND REPAIR EVEN THOUGH MINI COOPER HAS ACKNOWLEDGED THE EXISTENCE OF THIS CRITICAL PROBLEM BY DISCONTINUING THE INSTALLATION OF THE ELECTRONIC STEERING LOCK ON ITS LATER MODELS AS THEY COULD NOT CORRECT PROBLEM. MINI REFUSES TO RECALL EARLIER MODELS AND WILL NOT REIMBURSE OWNER FOR COSTLY REPAIR ONCE CRITICAL MALFUNCTION OCCURS. WEB REPORTS HAVE ALERTED DRIVERS THAT STEERING WHEEL HAS LOCKED WHILE CAR IS BEING DRIVEN MAKING EARLILER MODELS UNSAFE TO DRIVE BUT MINI HAS DISPLAYED A COMPLETE LACK OF CONCERN FOR SAFETY OF ITS CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373466December 30, 2010
STEERING
TL*THE CONTACT OWNS A 2004 BMW MINI COOPER S. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE THE STEERING WHEEL JAMMED AND SHE WAS UNABLE TO TURN IT OR CONTROL THE VEHICLE. SHE TURNED THE VEHICLE OFF AND BACK ON, SHE WAS ABLE TO TURN THE WHEEL AFTER IT RESET BUT IT WAS VERY HARD TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373476December 30, 2010
STEERING
TL*THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 35 MPH THE POWER STEERING FAILED. THE CONTACT WAS NOT DRIVING SO HE DID NOT KNOW THE FULL DETAILS OF THE FAILURE. THE PERSON DRIVING WAS ABLE TO DRIVE THE VEHICLE TO THEIR RESIDENCE. THE FAILURE WAS NOT DIAGNOSED BY A DEALER. THE FAILURE AND CURRENT MILEAGES WERE 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374163December 29, 2010
STEERING
POWER STEERING WILL GO OUT WITHOUT NOTICE AT ALL SPEEDS. IT WILL RESET IF THE CAR IS TURNED OFF AND RESTARTED, HOWEVER THE INTERVAL TO THE NEXT POWER OUTAGE IS UNPREDICTABLE. IT OCCURRED THE FIRST TIME, AND THEN DIDN'T REOCCUR FOR A COUPLE OF MONTHS. THEN WHEN THE PROBLEM RETURNED IT DID THIS FOR APPROXIMATELY TWO WEEKS, THEN DIDN'T HAPPEN AGAIN FOR ANOTHER MONTH. IT HAS NO BEEN A FAIRLY COMMON PROBLEM. HAVE ALSO HAD EXPERIENCES WHERE MAKING A TURN, THE POWER ASSIST WILL GO OUT, AND THEN RETURN, WHICH HAS ME PUTTING EXTRA EXERTION INTO MAKING THE TURN, ONLY TO HAVE IT COME BACK ON RESULTING IN OVERSTEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373345December 29, 2010
STEERING
POWER STEERING FAN ABOUT TO FAIL, WAS ADVISED TO REPLACE TO PREVENT POWER STEERING PUMP FAILURE. INDEPENDENT MECHANIC MADE THE ASSESSMENT AND ADVISED THE REPAIR. THIS IS KNOWN ISSUE IN 2004-2006+ MINIS AND AM REPORTING TO MAKE SURE THERE ARE ENOUGH DATA POINTS AND CONSUMER REPORTS OF THE INCIDENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373281December 29, 2010
STEERING
TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHEN PULLING OUT OF HIS DRIVEWAY AND ATTEMPTING TO MAKE A TURN, THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT HE NEEDED TO REPLACE THE STEERING PUMP. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,400. UPDATED 09/07/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372626December 28, 2010
STEERING
2004 MINI COOPER S - POWER STEERING FAN/PUMP FAILURE VIN# [XXX] MY POWER STEERING STOP WORKING COMPLETELY. THIS POWER STEERING WOULD GO "ON" AND "OFF: INTERMITTENTLY OVER THE PAST YEAR A HALF (4-7 TIMES A WEEK OVER THE LAST 8-10MONTHS). I'D PARK THE CAR WHEN I WENT TO LEAVE, NO POWER STEERING. THIS HAS GOTTEN PROGRESSIVELY WORSE AND NOW THE POWER STEERING HAS STOPPED WORKING WHILE DRIVING ON THE ROAD!!I HAVE ONLY HAS THE CAR FOR 2 YEARS AND IT HAS 70K MILES. I BROUGHT THE INTERMITTENT FAILURES TO THE DEALERSHIPS ATTENTION NUMEROUS TIMES BUT THEY NEED TO "SEE IT HAPPENING" TO FIX IT. NOW THAT MY POWER STEERING HAS COMPLETELY FAILED, THEY NOW TOLD ME TO ITS THE POWER STEERING FAN/PUMP THAT HAS FAILED. I CAN NOT AFFORD THE REPAIRS AND HAVE BEEN DRIVING WITH NO POWER STEERING FOR OVER 3 MONTHS. I SEE THIS ISSUE HAS BEEN DISCUSSED EVERYWHERE ONLINE & THAT THIS IS A DANGEROUSLY HUGE AND COMMON ISSUE FOR MY MODEL & YEAR MINI COOPER. I DON'T KNOW IF THIS PROCESS OF FILING A COMPLAINT WILL EVEN DO ANYTHING TO MAKE A DIFFERENCE, BUT IF SOMEONE IS READING THIS COMPLAINT, PLEASE HELP US. THANK YOU ** THE WEBSITE WOULD NOT ACCEPT MY VIN # AS VALID SO I WAS UNABLE TO ADD IT TO THE APPROPRIATE PLACE DURING THIS COMPLAINT FILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372673December 28, 2010
STEERING
THE POWER STEERING SUDDENLY WENT OUT ON MY 2005 MINI COOPER S AS I WAS ABOUT TO TURN RIGHT ONTO A HIGHWAY ON RAMP. I FELT THE LACK OF POWER AND CONTINUED STRAIGHT SO I COULD PULL INTO A SERVICE STATION UP AHEAD. THE POWER STEERING WAS INTERMITTENT FOR A BIT THEN TOTALLY OUT, LEAVING ME WITH A 45 MINUTE DRIVE DOWN THE MOUNTAINS TO HOME WITHOUT POWER STEERING. I HAVE HAD MULTIPLE INCIDENTS OF THE POWER STEERING FAN RUNNING AFTER THE CAR WAS OFF. NOW IT LOOKS AS IF THE FAN IS NO LONGER COOLING THE PUMP CAUSING IT TO OVERHEAT WHICH COULD START A FIRE. I AM PLANNING TO TRY TO REPLACE THE FAN SOON BUT I AM JUST A BROKE COLLEGE STUDENT SO I REALLY HOPE THIS RECALL GOES THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373156December 28, 2010
STEERING
2005 MINI COOPER S. INTERMITTENT FAILURE OF POWER STEERING UNDER VARIED DRIVING CONDITIONS. ALTHOUGH NHTSA HAS OPENED INVESTIGATION, BMW HAS NOT ISSUED A RECALL YET. LOCAL MINI SERVICE DEPARTMENT WILL CHANGE THE ELECTRIC STEERING MOTOR AT ABOUT $1000, BUT IS UNAWARE OF THE REASON FOR THE FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373058December 27, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING INTERMITTENTLY LOSES POWER MAKING IT DIFFICULT TO CONTROL THE CAR. THE POWER STEERING PUMP WAS REPLACED DUE TO AN INTERNAL FAILURE. INVOICE RECEIVED. UPDATED 08/11/11.*JB UPDATED 08/15/11 *BF UPDATED 08/24/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372507December 27, 2010
STEERING
TL*THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND TRYING TO MAKE A TURN, THE POWER STEERING FAILED MAKING IT VERY DIFFICULT TO MANEUVER THE VEHICLE. THE FAILURE WAS INTERMITTENT. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372422December 26, 2010
STEERING
THE POWER STEERING ON MY 2004 MINI COOPER INTERMITTENTLY FAILS. TO DATE, 5 FAILURES HAVE HAPPENED LASTING FROM 10 TO 30 MINUTES IN DURATION. LAST FAILURE WAS DECEMBER 3, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373009December 26, 2010
ELECTRICAL SYSTEM, STEERING
THE POWER STEERING FAILED DURING A LEFT TURN, ALMOST CAUSING ME TO HEAD STRAIGHT INTO OPPOSING TRAFFIC WAITING AT THE LEFT TURN SIGNAL OPPOSITE ME. I MANAGED TO PULL THE WHEEL HARD ENOUGH TO GET IT TO THE CURB. I RESTARTED THE CAR AND IT WAS FINE. THIS HAPPENED AGAIN MONTHS LATER ON A CANYON ROAD AND FINALLY ON A 2 HOUR ROAD TRIP WHERE I WAS FREEWAY DRIVING APPROXIMATELY 70 MPH WHEN I FELT THE WHEEL TIGHTEN. AS I WAS ON STRAIGHTAWAY, IT WASN'T OBVIOUS UNTIL I HAD TO EXIT. AGAIN, I PULLED OVER, TURNED THE CAR OFF AND RESTARTED WITH NO PROBLEM. I BROUGHT IT IN ON 11/30/2010 AND HAD TO HAVE THE POWER STEERING PUMP REPLACED. NOW I HAVE TO GO IN BECAUSE THERE IS AN ELECTRICAL CURRENT COMING THROUGH MY STEERING WHEEL. THERE HAVE BEEN SEVERAL OTHER ISSUES WITH THIS MODEL THAT ARE NOT LIFE THREATENING BUT HAVE BEEN AN UNNECESSARY EXPENSE. WITHOUT QUICK REFLEXES AND, QUITE FRANKLY, A BIT OF STRENGTH, THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372449December 26, 2010
STEERING
2005 MINI COOPER S POWER STEERING PUMP FAILURE. THIS IS THE SECOND TIME WITHIN A TWO YEAR PERIOD THAT I HAD TO REPLACE THE PUMP. THE RESULT IS A SUDDEN LOSS OF STEERING CONTROL AND DEGRADATION OF THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372243December 23, 2010
STEERING
2005 MINI COOPER S INTERMITTENTLY LOSES POWER STEERING, THIS HAPPENS WITHOUT WARNING AND RENDERS THE VEHICLE NEARLY IMPOSSIBLE TO STEER. THE FIRST TIME IT HAPPENED WAS ON AN ELEVATED EXIT RAMP AND ALMOST CAUSED ME TO STRIKE THE SAFETY WALL. AFTER A DRASTIC SLOW DOWN I WAS ABLE TO STRONG ARM THE VEHICLE BACK ON COURSE. THIS HAS HAPPENED SEVERAL TIMES SINCE - MOST DANGEROUS WHEN IT CUTS OUT AND THE RANDOMLY COMES BACK ON CAUSING SEVERE OVER-STEERING. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372292December 23, 2010
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
COLD START PROBLEM, NO POWER, LOTS OF NOISE. TIMING CHAIN ON R56 MINI COOPER. THERE IS A SERVICE BULLETIN BUT THERE SHOULD BE A RECALL. IT SOUNDED LIKE THE MOTOR WAS GOING TO BLOW UP! *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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