MINI Cooper Complaints

4,588 consumer complaints on file.

#10375551January 11, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2006 MINI COOPER S. UPON STARTING THE VEHICLE THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE AIR BAG LIGHT WAS ILLUMINATING ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE LIGHT WAS NO LONGER ILLUMINATING. THE CONTACT WAS TOLD THE FAILURE WAS MOST LIKELY DUE TO THE AIR BAG SENSOR FAILING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 61,000. UPDATED 12/14/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375590January 11, 2011
STEERING
WHILE DRIVING ONTO A FREEWAY ON RAMP, MY STEERING BECAME EXCESSIVELY DIFFICULT AND I ALMOST RAN INTO A MEDIAN. I PULLED OVER AND THE STEERING RESUMED NORMAL ACTIVITY AND THEN BECAME VERY DIFFICULT AGAIN TO THE POINT WHERE I COULD BARELY STEER THE CAR ENOUGH TO TAKE IT TO A REPAIR SHOP THREE BLOCKS FROM MY HOUSE WHERE THEY INFORMED ME THAT MY POWER STEERING PUMP HAD FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376296January 11, 2011
STEERING
POWER STEERING SUDDENLY FAILED WHILE DRIVING AND THE VEHICLE BECAME VERY DIFFICULT TO STEER AT ALL SPEEDS. UPDATED VIN. 02/22/11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376301January 11, 2011
STEERING
POWER STEERING IN MY 2004 MINI COOPER WENT OUT WHILE GOING AROUND A TURN AND CAUSED ME TO SWERVE OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376302January 11, 2011
ENGINE AND ENGINE COOLING:ENGINE
AT APPROXIMATELY 67,000 MILES, THE ENGINE DEVELOPED A KNOCKING SOUND WHICH WOULD LAST FROM A COLD START FOR APPROXIMATELY 5 MINUTES. AFTER TWO WEEKS, THE ENGINE FAILED ENTIRELY. THE MECHANIC REPORTED THAT THE TIMING CHAIN RETENSIONER HAD BROKEN AND CAUSED ANOTHER COMPONENT TO FALL INTO THE ENGINE WHERE IT DID FURTHER DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375395January 10, 2011
SEATS, AIR BAGS
THE CAR IS A 2006 MINI COOPER S COUPE. THE CAR HAS LESS THAN 57,000 MILES. THE AIRBAG SENSOR LIGHT REMAINS ON EVEN WITH A PASSENGER IN THE SEAT WHICH SHOWS THE AIRBAG IS NOT EMPLOYED. THE DEALER COST TO REPAIR WAS $900 AS QUOTED ON 1/3/11. THE AIRBAG LIGHT GOES ON AND OFF RANDOMLY. IT IS NOT CLEAR THAT THE AIRBAG WOULD FUNCTION IN THE EVENT OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375412January 10, 2011
STEERING
I OWN A 2004 MINI COOPER. I'VE HAD A COUPLE INCIDENTS WITH THE POWER STEERING SYSTEM. WHILE DRIVING THE VEHICLE, THE POWER STEERING WILL CEASE TO OPERATE. THE RESULT IS A STEERING SYSTEM THAT IS EXTREMELY DIFFICULT TO MANEUVER. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED BY BMW. I'VE READ A FEW ONLINE ARTICLES ON THIS MATTER AND NOW REALIZE THAT MY POWER STEERING PUMP IS GOING BAD. IT NEEDS TO BE REPLACED AND I PLAN TO DO SO. I WAS SURPRISED HOWEVER BY THE NUMBER OF ONLINE ARTICLES I FOUND ON THIS TOPIC. OPERATING A VEHICLE WITH A RANDOMLY FAULTY POWER STEERING SYSTEM IS EXTREMELY DANGEROUS. I CAN ONLY IMAGINE THE WORST SHOULD THE POWER STEERING FAIL ON MY MINI COOPER ON A WINDING ROAD WITH ONCOMING TRAFFIC. IT IS A COMPLETELY RANDOM FAILURE OF THE POWER STEERING SYSTEM UNDER ALL DRIVING CONDITIONS. THE PROBLEM FIRST OCCURRED A COUPLE MONTHS AGO AND WENT AWAY. RECENTLY IT HAPPENED MULTIPLE TIMES ON THE SAME DAY. SO FAR MY SOLUTION HAS BEEN TO TURN THE CAR OFF AND RESTART IT. BASED ON INTERNET RESEARCH I KNOW NOW THAT I NEED TO REPLACE THE POWER STEERING PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375444January 10, 2011
STEERING
AFTER STARTING UP MY CAR I ATTEMPTED TO DRIVE OUT OF MY DRIVEWAY, BUT THE POWER STEERING WASN'T WORKING. I RESTARTED THE CAR AND TRIED DRIVING AGAIN. IT STILL DIDN'T WORK. AFTER ABOUT 15 MINUTES OF TRYING THIS IT FINALLY STARTED TO WORK AGAIN. THE NEXT DAY THIS HAPPENED AGAIN BOTH IN THE MORNING AND AGAIN AFTER THE CAR HAD BEEN SITTING FOR 3+ HOURS. LATER THAT NIGHT WHEN I DROVE MY CAR IT WORKED FINE. THIS HAS HAPPENED RANDOMLY APPROXIMATELY 8 TIMES IN THE LAST 2 YEARS, BUT THE MECHANIC CAN NEVER DUPLICATE THE INCIDENT NOR FIND ANYTHING WRONG WITH THE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375285January 9, 2011
AIR BAGS:FRONTAL
THE PASSENGER AIRBAG OFF LIGHT COMES ON WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT. IT OCCURS INTERMITTENTLY. MINI SAYS IT CANNOT FIX IT BECAUSE THE COMPUTER HAS NO ERRORS STORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375216January 8, 2011
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
I HAVE A 2005 MINI COOPER S WITH 60,000 MILES ON IT AND ABOUT 55,000 MILES THE AIRBAG WARNING LAMP AND PASSENGER AIRBAG OFF LAMP ILLUMINATED INTERMITTENTLY. AT 58,000 MILES IT HAS STAYED ON CONSTANTLY. AFTER RESEARCHING THE ISSUE I TOOK THE CAR TO A TRUSTED MECHANIC AND HE DIAGNOSED THAT THE WEIGHT SENSOR PAD IN THE SEAT CUSHION IS DEFECTIVE AND WOULD REQUIRE THE CAR TO GO TO THE DEALER TO BE REPLACED. I FEEL THAT THIS IS A SAFETY ISSUE AND THE DEALER SHOULD ISSUE A RECALL ON THE VEHICLE SINCE IT IS A WELL KNOWN PROBLEM. I HAVE ATTEMPTED TO CONTACT MINIUSA BY EMAIL AND HAVE BEEN WAITING OVER A WEEK FOR A RESPONSE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375220January 8, 2011
UNKNOWN OR OTHER
I WOULD LIKE TO SEE A RECALL ISSUED OR AT LEAST INVESTIGATED FOR ANY MINI COOPER 2007 AND UP WITH THE BMW ENGINE. THIS ENGINE HAS A FAULTY TIMING BELT TENSIONER THAT IS PRONE TO FAIL CAUSING SEVERE ENGINE DAMAGE. I HAVE A 2008 AND JUST LOST MY ENGINE DUE TO THIS TENSION FAILURE. AFTER SPENDING THE 600.00 DOLLARS TO HAVE MY ENGINE TAKEN APART AND DIAGNOSED, I WAS TOLD THAT BMW ALREADY KNOWS ABOUT THE PROBLEM BUT HAS NOT ISSUED ANY TYPE OF RECALL FOR IT. THEY ALSO TOLD ME THAT IT WILL REQUIRE A NEW ENGINE SOME WHERE IN THE DOLLAR AMOUNT OF 14,000.00 TO REPLACE, UNKNOWN AT THIS TIME IF THE DEALER WILL COVER THE LOSS. THIS PROBLEM IS WELL KNOWN BE THE DEALER BUT IT LOOKS LIKE THEY HAVE DONE NOTHING TO CORRECT THIS PROBLEM AND CONTINUE TO USE THIS SAME ENGINE IN THERE VEHICLES. I WAS TOLD BY ONE OF THE WORKERS THAT BMW HAS NOT ISSUED A RECALL BECAUSE THE PROBLEM DOES NOT POSE A DIRECT SAFETY RISK, ARE YOU KIDDING ME, GOING DONE THE HIGHWAY AND HAVING A TOTAL ENGINE LOSS IS VERY MUCH A SAFETY RISK. I AM SURE THAT MY COMPLAINT IS JUST ANOTHER DROP IN THE BUCKET BUT I HOPE AT LEAST HOPE SOMEONE TAKES THE TIME TO HAVE THIS PROBLEM CORRECTED BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375249January 8, 2011
AIR BAGS:FRONTAL
PASSENGER AIRBAG FAILURE SENSOR SHOW FAILURE. HAVE HAD IT "REPAIRED" 3 TIMES. SENSOR SHOWS PROBLEM WITHIN 3 WEEKS OF REPAIR EACH TIME. DOES THE PASSENGER AIRBAG WORK? *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375059January 7, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 MINI COOPER S. WHILE DRIVING APPROXIMATELY 7 MPH THE LOW OIL PRESSURE SENSOR ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS STOPPED AND THE CONTACT ADDED OIL TO THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WHILE DRIVING APPROXIMATELY 75 MPH THE VEHICLE STALLED. THE VEHICLE COASTED TO A STOP AND UPON RESTART THE CONTACT WAS ABLE TO GET THE VEHICLE TO AUTHORIZED DEALER. THE AUTHORIZED DEALER TOLD THE CONTACT THAT THERE WAS A SMALL LEAK WITHIN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 74,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375094January 7, 2011
STEERING, SUSPENSION:FRONT:MACPHERSON STRUT
TL*THE CONTACT OWNS A 2004 MINI COOPER. THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED WHEN THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS PARKED AND SHUT OFF. UPON RESTART THE STEERING WHEEL REMAINED DIFFICULT TO TURN. THE FAILURE AND CURRENT MILEAGES WERE 60,000. THE POWER STEERING PUMP FAILED INTERNALLY. THE POWER RETURN LINE WAS LEAKING. ALSO, BOTH STRUTS WERE LEAKING. UPDATED EVOQ 02/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374905January 6, 2011
STEERING
INTERMITTENT POWER STEERING LOSS RESULTING IN SEVERAL COMPLAINTS TO DEALER. DEALER PROVIDED NO WORKING RESOLUTION. POWER STEERING LOSS IN THIS VEHICLE MADE STEERING VERY DIFFICULT AND RESULTED IN EXCESSIVELY DANGEROUS DRIVING CONDITIONS. POWER PUMP FINALLY FAILED AND NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374755January 5, 2011
FUEL SYSTEM, GASOLINE
THE VEHICLE IS CONSTANTLY SPUTTERING AND LOOSING POWER. IT HESITATES ON TAKING OFF AND THE PERFORMANCE IS DOWN SIGNIFICANTLY FROM WHEN IT WAS ORIGINALLY PURCHASED. I HAVE BROUGHT THE CAR TO THE DEALERS SEVERAL TIMES AND THE STATED THAT THIS WAS DUE TO THE FACT THAT I WAS USING POOR QUALITY GAS. SINCE THEN I HAVE CHANGED TO PREMIUM GAS AND THE PROBLEMS STILL PERSIST. I FINALLY BROUGHT THE CAR TO A RENOWNED MINI MECHANIC AND HE EXPLAINED TO ME THAT THIS IS A RECURRING PROBLEM WITH THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374059January 4, 2011
STEERING
POWER STEERING FAILURE DURING DRIVING. BECAME SLUGGISH/VERY HARD TO TURN ON THE HIGHWAY AT SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375604January 4, 2011
STEERING
POWER STEERING PUMP FAILED WHILE CAR WAS DRIVING. IT FRIED ONE BATTERY. PLACED SECOND BRAND NEW BATTERY IN TO CONFIRM THE FAULTY POWER STEERING PUMP DEFECT. LEARNED FROM CLASS ACTION LAWSUIT POSTED ONLINE THAT BMW KNEW OF THE DEFECTIVE PROBLEM. BMW CLAIMED THEY FIXED THE PROBLEM IN 2007 TO GET NHSTA TO STOP INVESTIGATION. HOWEVER, I WAS NEVER CONTACTED OR INFORMED OF THE PROBLEM BY BMW BETWEEN 2003 TO 2010. BMW CUSTOMER SERVICE TOLD ME THEIR INVESTIGATION FOUND NOTHING WRONG WITH THE POWER STEERING PUMP THEREFORE NO RECALL! THEY WILL NOT PAY FOR ANY PART OF REPAIR AFTER THEY TOLD ME TO TOW MY CAR TO THE DEALER. IF THE CAR FAILED DURING HIGH SPEED ON FREEWAY I WOULD HAVE BEEN HURT. NO WARNING OF WHEN THE POWER STEERING PUMP WILL FAIL SO CONSUMERS WILL HAVE NO WARNING OF THIS PROBLEM UNTIL IT HAPPENS. IF I DID NOT STOP THE CAR IMMEDIATELY, MY ENGINE WOULD HAVE BEEN ON FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374622January 4, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2007 MINI COOPER 52860 MILES HAS BEEN TO THE DEALER 5 TIMES IN THE LAST YEAR WITH SAME PROBLEM A LOUD CLANKING NOISE DURING STARTUP AND THE ENGINE LIGHT COMES ON. THEY HAVE CHANGED EVERYTHING BUT I STILL HAVE TH ISSUE. I TOOK THE CAR TO A DIFFERENT SHOP OTHER THAN THE DEALER AND HE SAID I SHOULDN'T BE DRIVING THE CAR THAT IT HAS SERIOUS FLAW IN THE TIMING BELT AND THE ENGINE COULD MALFUNCTION AT ANY TIME. I CALLED MINI AND THEY SADI THEY WOULD TRY TO FIX THE CAR AGAIN SINCE ITS WAS STILL UNDER WARRENTLY. THIS CAR IS DANGEROUS AND I HAVE SEEN THOUSANDS OF POSTS FOR THIS SAME ISSUE. WHEN I TALKED OT THE DEALER ABOUT THE THOUSANDS OF POSTS ABOUT THIS ISSUE HE SAID THEY HAVE SERVERAL MAJOR ENGINE PROBLEMS WITH MINS 2007,2008.2009 AND 2010 SO THEY HAD TO CHANGE THE ENGINE. THE CAR IS CURRENTLY IN THE SHOP FOR THE SIXTH TIME THIS YEAR I TOLD MINI I WAS SCARRED TO DRIVE BECAUSE IF THE THE ENGINE STOPS WHILE I AM DRIVING IT I WILL BE DANGEROURS. THE ARE GOING TO REPLACE THE TIMING AGAIN HE DID SUGGEST I GET A 2011 MINI SINCE THE ENGINE WAS CHANGED. I THINK THERE SHOULD BE A RECALL WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374634January 4, 2011
STEERING
TL*THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL LOCKED UP SUDDENLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE POWER STEERING PUMP AND GASKET WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 56,954. UPDATED 3/7/11 *CN UPDATED 03/14/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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