MINI Cooper Complaints

4,588 consumer complaints on file.

#11557932December 1, 2023
ELECTRICAL SYSTEM
The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557245November 28, 2023
ELECTRICAL SYSTEM
Unknown. I’d just like to know how long Mini is allowed to work on a solution for the safety recall for the footwell control module that was issued last May. Given that they have known about problems with this module for years, it seems to me that they should have a solution ready to deploy by now. Thanks for your assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555606November 17, 2023
ELECTRICAL SYSTEM
The contact owns a 2008 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555393November 16, 2023
ELECTRICAL SYSTEM
The contact owns a 2009 Mini Cooper S Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had failed to start. The vehicle was not diagnosed or repaired. The failure mileage was 120,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555327November 15, 2023
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
What component or system failed or malfunctioned, and is it available for inspection upon request? THE AIRBAG LIGHT KEEPS COMING ON AND OFF, AS WELL AS THE SEATBELT LIGHTS. IT CAN BE INSPECTED IF REQUESTED. How was your safety or the safety of others put at risk? IF THE AIRBAGS OR SEAT BELTS ARE NOT FUNCTIONING PROPERLY THIS COULD RESULT IN INJURY UP TO AND INCLUDING DEATH. Has the problem been reproduced or confirmed by a dealer or independent service center? IT KEEPS HAPPENING, NOT BEEN TO A DEALER YET THOUGH. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO INPSECTION HAS BEEN DONE. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? IT APPEARS THAT THE SUNROOF HAS BEEN LEAKING DOWN THE DASH ON THE PASSENEGER SIDE. THAT LEAKS RIGHT ONTO THE FUSE BOX WHICH COULD BE CAUSING SOME OF THE ISSUES. IF THE FUSE BOX IS BEING LEAKED ONTO THIS COULD BE A POTENTIAL FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555328November 15, 2023
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? HEAD GASKETS BLEW ON THE ENGINE SHORTLY AFTER PURCHASING IN JANUARY 2022. THE ENGINE WAS REPLACED AROUND MARCH 2022. NOW THE REPLACEMENT ENGINE IS SHOWING THE SAME SIGNS THAT THE HEAD GASKETS ARE AGAIN BLOWN. How was your safety or the safety of others put at risk? THIS CAUSE THE ENGINE TO SHUT DOWN INITIALLY WHEN THEY BLEW. THE ENGINE IS NOW AGAIN MISFIRING AS IF THE HEAD GASKETS HAVE BLOWN AGAIN. Has the problem been reproduced or confirmed by a dealer or independent service center? NOT BEEN TO A SERVICE CENTER YET, BUT IT IS ACTING THE SAME AS THE FIRST TIME THIS HAPPENED. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NOT BEEN INSPECTED CURRENTLY. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ENGINE LIGHT CAME ON AGAIN AROUND MAY 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554802November 13, 2023
ELECTRICAL SYSTEM
The contact owns a 2010 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554951November 13, 2023
STEERING
Car sent a message about vehicle stabilization initiation in the middle of the road. I could barely turn the steering wheel and change the lane. Authorized dealer service center tells me it’s a click and drive wiring malfunction issue. I was on the way to the airport via toll road and highway. Continue to drive with the stabilization in progress could caused me an accident for not being able to move the wheel smoothly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554956November 13, 2023
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
The contact owns a 2008 Mini Cooper S. The contact stated while driving at an undisclosed speed, the air bag warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact used an OBD scanner and retrieved a DTC regarding the passenger seat occupant detection sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V205000 (Air Bags) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554428November 9, 2023
ELECTRICAL SYSTEM
The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to drive the vehicle, the electrical system warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553722November 6, 2023
ELECTRICAL SYSTEM
The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553752November 6, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
RE: Recall Campaign No. 23V-337 It has been roughly half-of-a-year and MINI has not offered a solution. My car lost power while driving and it appears to be related to this issue--that is only my NON-EXPERT opinion. Can NHTSA direct BMW/MIONI to solve this problem, it's is looking like more than $1k to fix their issue. The vehicle is not operational. This situation is unfair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553773November 6, 2023
AIR BAGS
The contact owns a 2013 Mini Cooper S. The contact stated that while driving at an undisclosed speed, the air bag and the seat belt warning lights illuminated. The vehicle was taken the BMW dealer and diagnosed with failed front driver's side door air bag sensor and a failed passenger occupancy sensor. The contact was informed that the front driver's side door air bag sensor and the passenger's occupancy sensor needed to be replaced. The vehicle was repaired. The failure reoccurred with the driver's side door air bag sensor. The vehicle was taken back to the BMW dealer. The vehicle was diagnosed with a faulty front driver's side door air bag sensor. The vehicle was not repaired. The contact was advised to take the vehicle to a Mini dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a Mini dealer. The failure mileage was approximately 61,180. The consumer stated that during the last diagnostic check on at the last dealership, it was found that the vehicle had a leaking valve cover gasket, coolant was leaking, as well was the thermostat needed to be replaced. The contact took the vehicle to Mini who contacted silver rock for approval of gasket and coolant repairs, but the items were not covered under the warranty contract.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553589November 4, 2023
ELECTRICAL SYSTEM
The car horn was going off randomly. I inspected the interior electrical panel on the passenger side of the car and it was damp. There is water getting into the passenger side of the car and infiltrating the panel causing this one issue and likely others. There is a recall for this problems in some places, but my vehicle is not included, currently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552838October 31, 2023
FUEL/PROPULSION SYSTEM
The fuel filling nozzle turns off repeatedly while trying to fill the fuel tank and spills out causing a safety and environmental hazard, regardless of the pump being used. As a result, no fuel goes into the gas tank, instead it goes all over the car and the ground.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552922October 31, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electric System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552701October 30, 2023
SUSPENSION
What component or system failed or malfunctioned, and is it available for inspection upon request? CONTROL ARMS AND BUSHINGS How was your safety or the safety of others put at risk? CONSTANT CREAKING AND CLUNKING OF FRONT SUSPENSION Has the problem been reproduced or confirmed by a dealer or independent service center? MANY OTHER OWNERS OF THE SAME YEAR AND GENERATION HAVE THIS SAME ISSUE Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NOT YET Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552767October 30, 2023
AIR BAGS
Driver left the roadway to the outside of a curve to the left, sideswiping a telephone pole and spinning at least one time back onto and off the roadway again before coming to rest. Impact to the passenger front wheel, and entire passenger side, without impacting front or rear end of the vehicle. C pillars deployed, as well as seatbelt pretensioner. Impact was at 55+ mph. No air bags deployed. Dash now indicates fault or error in air bags.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11552288October 27, 2023
ELECTRICAL SYSTEM
The vehicle was on a repair rack at P & W BMW Dealer for an issue with the battery on the electric vehicle and the battery went into thermal runaway causing the vehicle to be consumed in the fire and causing significant damage to the other vehicles and to the structure. I, Det Michael Burns with the Pittsburgh Police Fire Investigation Unit investigated the fire and can be contacted at 412-670-4282.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11552298October 27, 2023
EQUIPMENT
*The condensation drain hose is not properly draining the condensate from the vehicle. The micro-filter is is absorbing condensate water from the evaporator housing. *After a while the water that sits, turns to mold. You dont know about it until it gets to that point. You breathe in mold, constantly until you figure out where it is coming from. *The problem has been confirmed and also confirmed that its a known problem to have with these cars *Yes the care has been inspected by the dealer. *There are no warnings at all
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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