MINI Cooper Complaints

4,588 consumer complaints on file.

#11571185February 10, 2024
ELECTRICAL SYSTEM
found fault code:2BDL4 MONITORING POWER SUPPLY 3 SENSOR CY320 CONTROL UNIT LOGGING ECCENTRIC SHAFT SENSOR VOLTAGES OUTSIDE OF THRESHOLDS FOUND ENGINE CONTROL UNIT FAULTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571049February 9, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper S. The contact stated that upon starting the vehicle, there were no high beam headlights or fog lights, and the power windows were inoperable. The due for service symbol was displayed. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570588February 7, 2024
ELECTRICAL SYSTEM
The contact owns a 2007 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569949February 5, 2024
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
This has a major recall and won’t pass inspection. Engine light is on . I’ve called dealership and was told parts are on back order . Last year I was told the same thing before I received a letter in the mail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570113February 5, 2024
ELECTRICAL SYSTEM
The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569727February 3, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
* Component/ system that has malfunctioned and failed - The Driver side tail light circuit board and pig tail malfunctioned. The connector has corroded and the plastic plug housing looks melted on the earth / brown wire. This in return damages the the ground connection for the tail light rendering the turn signal the reverse light and the brake light inoperable on the effected side. YES, MY VEHICLE IS AVAILABLE FOR INSPECTION AT ANY TIME. *A driver behind an affected vehicle could be confused which could increase the risk of a crash. *The vehicle has been inspected by a licensed MINI Dealership. They failed to report two of the three nonworking rear lights that have failed due to the connector becoming corroded. The corroded plastic plug housing becomes melted on the earth / brown wire. This in return damages the the ground connection for the tail light rendering the turn signal and brake light inoperable on the effected side. In this case it is the rear driver side. *There was/ is no warning until long after the first second and/ or third rear light(S) were not operable. Intermittently (sometimes) a warning will popup when turning on the vehicle. The vehicle will not warn the driver about and and / or all three lights each and every time the vehicle is turned on. ALSO while the vehicle is in drive or in reverse , the driver will not have any warning what so ever that the three lights 1. The driver side rear break light 2. The driver side rear reverse light 3. The driver side rear turn signal are not working due to a malfunction. * note that there is a very strong burnt/melted smell that comes from the connector as well. I could smell it on my fingers after removing the connector so I could check the rear bulbs for replacement. Please note the 1st photo-this is how the dealership left my connector after their assessment. Additional photos are of the connector/ pig tail/ circuit board corrosion. Intermittent warrnings for some of the nonworking lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569480February 2, 2024
ELECTRICAL SYSTEM
The sensors do not work. The car does not tell me when oil is needed, when my tires are low. No sensors work in the car. The dealer, Mini Of Edison, states FOUND INTERNAL HARDWARE FAULTS. But are stating its costs 2300.00 to fix. This is a huge safety issue.Ive been having to guess when my oil is low and when my tires are low. This has been going on since September 2023, the car was only bought in May 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569241February 1, 2024
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2009 Mini Cooper. The contact stated while driving approximately 30 MPH, the passenger occupant sensor light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the mat switch needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that there was a recall for the mat switch however, neither the VIN nor the vehicle was included. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568178January 27, 2024
ELECTRICAL SYSTEM
Car was taken to shop for not wanting to start. And they said the junction box where the computer that runs the car had water damage due leak from windshield that was notified by mini visa tsb. I was told my car was not part of recall but showing the same signs. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567875January 25, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper Clubman. The contact stated that while the vehicle was parked, the exterior lights started flashing. The contact attempted to turn off the lights however, the lights failed to turn off. There were no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System). The VIN was included; however, the parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 62,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567466January 24, 2024
ELECTRICAL SYSTEM
The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567151January 23, 2024
WHEELS
I wrote to you before. My complaint number is/was:11559619. I never received a response from you. I explained in my previous complaint that I purchased a used car from Carvana in August of 2022. I bought a 2013 Mini Cooper S. This car comes standard with run-flat tires. When I took possession of the car there were 4 brand new tires on it. I drove the car for a year or so, and got a flat tire one night. There is no spare in this car because there is no room for a spare. I was stranded on the side of a busy highway with NON-run-flat tires and no spare because Carvana replaced the standard run-flats with non-run-flat tires. I had no way of knowing this until I got a flat and found myself stranded on the side of the road, alone, at night. Carvana never informed me that the tires they put on the car were not run flat tires, and they did not provide me with any type of flat tire pump or anything like that. They sold me an unsafe car! I am STILL driving a car with no spare and non-run-flat tires all because Carvana wanted to save a few bucks and figured I wouldn't find out until the 7-day or 30-day warranty had long ago expired. Carvana is guilty of selling an unsafe car. They know that the Mini Cooper comes with run flat tires and that there is no spare in the car, yet they didn't care and replaced the tires with cheaper non-run-flat tires. I have contacted Carvana multiple times but they just tell me that since I didn't report this issue within the 7-day return window I'm out of luck. How would I have known the tires they put on the car before selling it were not standard tires until I had a flat tire! I am not able to schedule my flat tire so that it happens within their short warranty window. I have contact the States Attorney General's office, the BBB, Consumer Affairs and eveyone tells me that they don't handle these types of complaints. I need you to help me get Carvana to replace the unsafe equip they put on the car with safe tires! PLEASE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567358January 23, 2024
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2013 Mini Cooper. The contact stated while driving 60 MPH, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the passenger's side seat occupancy sensor. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566990January 22, 2024
ELECTRICAL SYSTEM
I was notified in July 2023 by NHTSA of the potential failure of the Footwell Control Module and subsequent potential "thermal event which could increase the risk of a fire of injury." Apparently, a fix for this issue has not been developed yet. I am afraid to keep my car in the garage, which is attached to my house. 7 months. Does BMW engineering really not know how to replace this poorly-designed component?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566575January 19, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
My car is affected by this recall and I have no turn signals, dash lights, high beams, working windows, security system, or backup sensors. There are also codes thrown which prevents me from renewing my registration due to DEQ test failure. The dealership can’t do anything and BMW North America has done nothing to remedy things.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565988January 17, 2024
ELECTRICAL SYSTEM
The contact owns a 2009 Mini Cooper S Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not contacted. The contact stated that the footwell area was very warm to the touch. The failure mileage was not available. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565610January 15, 2024
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
When heading out of town, car wouldn’t accelerate even when I push on the gas so pulled over. Engine light came on for like 2 seconds. There wasn’t any warning lights prior to this incident. It won’t start at all which I know I need a new battery but I can’t figure out what else is wrong. I’ve called mini dealerships near me but they don’t have any remades I’d have to pay out of pocket which I can’t afford the part that recalled. That is my only vehicle I tried to wait until it was but I’m relying on coworkers to take me to work. I had my 2 children with me luckily we weren’t far out of town. I haven’t been able to take it anywhere since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564897January 11, 2024
ENGINE, FUEL/PROPULSION SYSTEM
There are no open recalls on my car. I am needing physical proof/documentation that the recall part has been replaced. The car is having issues stalling/losing power while driving. The dealership claims there is nothing wrong with the car and if they can't recreate failure then the car is deemed fine to drive. This car was purchased for my 16yr old son as a daily driver. After multiple weeks of the car being at The Mini of Tempe Dealership, they released the car back to me because there is "nothing wrong" with the car. I took it to another specialized Mini mechanic in the area for a second opinion. This mechanic states the cause of intermittent failure is from the Auxillary Coolant Pump for the Turbo. This is the same part that was a safety recall for potential fire. I have no record of this part ever being replaced. As described in the recall, the car is at risk of fire. Recall campaign #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564726January 10, 2024
AIR BAGS, SEAT BELTS
Seat belt warning for passenger seat stays on despite buckling the seat belt. I suspect the air bag deployment is therefore not functioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564406January 9, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 20-30 MPH on a slight incline and depressing the accelerator pedal, the vehicle was sluggish and delayed while responding. The contact stated that the failure recurred while driving on a slight incline. The contact stated that a service warning light and the check engine warning light were illuminated. The local dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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