Mazda CX-90 Complaints

526 consumer complaints on file.

#11741523June 2, 2026
UNKNOWN OR OTHER
radiator cracked causing overheating in need of repair. did not hit potholes, was not in an accident. 46,000 miles, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741420June 1, 2026
STEERING
While driving, the vehicle experiences dangerous episodes of what is widely known as "sticky steering." Specifically, when initiating a sweeping left-hand turn, the steering wheel hits a point of sudden mechanical resistance, requiring an unexpected and sudden increase in steering effort to turn the wheel. When trying to maintain or exit the turn, this resistance causes the steering wheel to bind and pull to the right, requiring forceful manual over-correction to keep the vehicle in its lane and prevent a crash. This is an intermittent but recurring mechanical failure that completely disrupts smooth steering operation. It matches the exact profile of the ongoing NHTSA Recall Query into the failure of Mazda's original Recall 24V022 (Campaign 6524A) remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741047May 30, 2026
STEERING
The steering wheel does get stuck while turning sometimes and feels very dangerous. This has happened many times and I felt the recall fixed the issue, but does not appear to have fixed it. I do not feel comfortable with family members and my wife does not even want to drive this car anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740773May 29, 2026
STEERING, SERVICE BRAKES, LANE DEPARTURE: ASSIST
Every time I drive the vehicle, it basically snatches me back into the lane aggressively. If I am moving into the next lane, the lane correction is so aggressively, I am afraid it is going to cause a collision. The brakes squeak and squeal constantly. They have oiled the brakes but it didn't work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740731May 28, 2026
STEERING
My car is experiencing "sticky" steering during wide sweeping left turns that are long duration at a moderate speed (like highway on-ramps or intersections). Steering sticks when re-centering the wheel after the turn. I would describe it as a brief "stuck" feeling mid-drive where extra effort is needed to get out of turn. It has been happening since 02/2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740640May 28, 2026
STEERING
When turning or taking corners, sometimes the steering wheel will straight up just be stuck in place and I will have to use extra force to move it. Mazda claims the recall for this has already been performed on my vehicle, but the issue has returned. This confirms the reports I’ve seen where the “fix” Mazda has done on this does not actually fix the problem and makes me worry heavily for my families life when driving them in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740522May 28, 2026
STEERING
We purchased a certified preowned 2024 Mazda CX90 yesterday. Within the first 10 minutes of driving off the lot, I experienced tugging, pulling and a sticking sensation of the steering. It first happened when I turned right and took a good amount of force to unstick it, and then it happened maybe 3 more times when making minor adjustments or making turns going left or right. It felt extremely unsafe to me and could cause serious accident. I called our sales agent immediately to let them know that I would like this looked at and addressed by the service department. The car had just been serviced and inspected the day before, and if I remember correctly from the carfax report, I believe that this issue had been addressed in the past. This poses a major safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740472May 27, 2026
STEERING
I am reporting a persistent steering problem with my 2024 Mazda CX-90. While driving, especially when the highway bends to the left, the steering wheel feels like it sticks or partially locks at a certain left-turn position. When I try to return the steering wheel back toward center to continue straight, I have to apply extra force to overcome the resistance. Once it breaks free, the steering returns, but the sticking creates an unsafe delay and unexpected steering effort. The problem is persistent and has happened repeatedly, not just one time. It is most noticeable when coming out of a left curve. If I steer farther left, it may not bind the same way, but at a certain steering angle it catches or sticks. This creates a safety risk because the vehicle may not smoothly return to straight-ahead steering after a curve, especially at highway speed. The unexpected resistance could cause overcorrection, lane departure, or loss of control. There were no warning lights or dashboard messages before or during the issue. The vehicle has not been repaired for this issue. A Mazda dealer stated there are no open recalls for the vehicle, but the symptom appears similar to reported CX-90 sticky steering / increased steering effort complaints and the prior Mazda steering recall campaign involving the steering gear/worm gear assembly. The vehicle is available for inspection upon request. The failed or malfunctioning system appears to be the steering system, possibly the electric power steering rack or steering gear assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739894May 25, 2026
SUSPENSION
I am submitting a safety complaint regarding my 2024 Mazda CX-90 (VIN: [XXX] ). My vehicle previously received the steering recall repair related to increased steering effort/power steering concerns. Despite the recall remedy being completed, I continue to experience intermittent abnormal steering behavior consistent with the ongoing NHTSA investigation into post-recall “sticky steering” concerns on repaired CX-90 vehicles. Symptoms include intermittent steering resistance, a notchy or sticky feeling during small steering corrections, and inconsistent steering return-to-center behavior. The issue is most noticeable during highway driving and long curves where small steering inputs are required. The steering occasionally feels as though it hesitates or briefly resists movement before correcting. I brought the vehicle to the dealership, but the concern was dismissed and/or they were unable to duplicate the issue. No warning lights or fault codes were present at the time. However, the steering behavior remains concerning from a safety standpoint because it affects normal steering feel and driver confidence during operation. I understand NHTSA is currently investigating whether the original recall remedy fully corrected the steering defect in affected Mazda CX-90 vehicles. I am submitting this complaint because my vehicle appears to exhibit symptoms consistent with those reports after recall completion INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739844May 24, 2026
ELECTRICAL SYSTEM
Low voltage battery system Safety is at risk because vehicle could loose power and be forced into a turtle mode cause injury from sudden slow down Yes there were warning lights This is a continued problem identified but other owners and consistently replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739623May 22, 2026
STEERING, LANE DEPARTURE: ASSIST
The vehicle started to hydroplane in rain on the highway and the lane keeping assist aggressively tried to push me back, which ended up causing us to hydroplane more and causing the vehicle to flip around backwards and we ended up sliding completely off the highway into a ditch totaling the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11739596May 22, 2026
STEERING, SUSPENSION
Steering wheel became stuck when making a long left turn while driving on the freeway. The turn lasted approximately 30 seconds. Around 3-4 seconds into the turn, the steering wheel suddenly locked up for approximately 1-2 seconds. Eventually the steering wheel was released resulting in a sudden jerk, leading to the car veering to the right lane. A correction was made using the steering wheel to maintain center lane. Once again the steering wheel got stuck, resulting in the same jerk behavior. This occurred three times in the 30-second turn. I have not attempted this route since this incident. Prior to this incident, the front end suspension made a grinding noise when turning the steering wheel left (e.g., backing up into the garage). There is minor vibration on the steering wheel but not too noticeable due to the low speeds. A recall was previously performed back in 2025 to correct the grinding suspension. However, it returned several months after along with the minor steering wheel issue. I plan to report this at the next scheduled maintenance interval.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739391May 21, 2026
STEERING
The steering wheel on our Mazda CX-90 has been getting stuck when turning the vehicle. This failure occurs when there is a slight turn in the wheel (approximately 25-45 degrees). The steering wheel gets stuck and the driver has to use force to "break" it loose. This action causes the vehicle to overcorrect into either the lane next to vehicle or into oncoming traffic. I have done research and Mazda has acknowledged that this is a known issue and even issued a recall for our 2024 Mazda CX-90. However, Mazda has also more recently come forward and said that their corrective action does not always correct the recalled issue. We recently had a near miss into oncoming traffic while trying to "unstick" our steering wheel. We have called and email Mazda and they have stated there is nothing new they can do to correct this issue.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11738895May 19, 2026
POWER TRAIN, STEERING, SERVICE BRAKES
When I’m driving, the steering wheel suddenly gets stuck and pulls against me with force. This is extremely dangerous, especially on the freeway or when going over a bridge — the car pulls in the opposite direction of where I’m steering. The brakes also start squealing very loudly. It feels like the steering wheel is about to lock up while I’m driving, and I’ve had to physically fight it to keep control of the car. This is a serious safety risk, and it feels like the vehicle could lose steering at any moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738628May 18, 2026
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
There is a recurrent steering wheel issue. The issue was first addressed during the national recall campaign 6524A / NHTSA 24V-022 where it received the recall repair. The exact same dangerous issue has returned. The issue currently, is best described as having to wrestle with the steering wheel at all speeds when minor corrections are needed. That is, the steering becomes binding, catching, and creating a ratcheting sensation in both low speed maneuvers and at minor corrections during highway driving. This constant position "sticking" of the steering wheel requires me to physically pull and jerk the wheel to break it free from its position; hence the "wrestling" analogy. The vehicle was not received immediately at the dealership due to "work backlog". It is pending current review of the recurence of this symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738616May 18, 2026
ELECTRICAL SYSTEM, POWER TRAIN
The contact leases a 2024 Mazda CX-90. The contact stated that on two separate occasions while stopped and the ON/OFF feature was activated, the vehicle shut off. The contact stated that several warning messages including the "Engine Malfunction ", "Charging System Malfunction", and "Eye Active Sense System Malfunction" appeared on the instrument panel. The contact then stated that she had received a recall notice for NHTSA Campaign Number: 24V816000( Electrical System, Power Train). The vehicle was taken to the dealer and the vehicle was serviced. The contact stated that while driving at a 20 MPH, the vehicle shut off as the previous warning messages appeared on the instrument panel. The contact managed to restart the vehicle; however, an audible beeping sound persisted. Due to the failure, the contact pulled over and had the vehicle towed to the dealer. The dealer kept the vehicle for nearly two weeks where they replaced the mild hybrid battery. Despite the latest repair, the contact expressed concern about the vehicle being that the failure occurred while her two young children were in the vehicle. The manufacturer was notified of the failure in a letter and requested to have them replace the vehicle under her lease. The manufacturer denied the contact's request and closed the case. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738538May 18, 2026
STEERING
Vehicle steering issues. Steering wheel binds, jerks, increased effort while turning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737974May 14, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Hybrid battery recall was replaced and failed a month later for a second time burning other systems and causing a compete failure in the car. It failed in a deserted portion of [XXX] while traveling from [XXX] to [XXX] for important business. This left me stranded in the middle of the [XXX] desert late at night in a dangerous area. It failed on the highway loosing complete power with multiple failures reported on dashboard. I was left stranded in the middle of nowhere with no nearby services or immediate assistance and was forced to remain in the vehicle overnight in unsafe conditions. The vehicle required towing, and I was later informed the issue was again the hybrid battery the same component that had already been replaced under recall less than one month prior. This repeated failure creates a serious safety concern because the vehicle can unexpectedly lose power and leave occupants stranded without warning, even in remote or unsafe locations. In addition it lost power on the highway and that posses a significant safety concern. The vehicle is unreliable given its age and repeated failures, and I am requesting investigation into a potential safety defect involving the hybrid battery system and sudden loss of propulsion/power and damages to other parts. I had 8 different warnings on my dashboard before the car completely died and I couldn’t even open or close windows or lock and unlock doors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737784May 14, 2026
STEERING, SERVICE BRAKES, LANE DEPARTURE: ASSIST
Hybrid battery failed causing electrical issues. - Fix in October 2024. During this time Service repair for the recall related to the power steering. Car became jerky and would lose the ability to hold turns. Took to mazda and told there was a gear housing need to be replaced. Was quoted at 4000 for the repair due to car having 49000. Mazda customer service stepped in and dropped the price in half. Eventually cover the majority of the cost as we reported this as a safety issue and it only camp up after the recall was performed for the power steering and the suspension was fixed. In the service report, Technician stated that the steering has fuse to the sway bar. I am now very concerned the sway bar is unsafe. Mazda did not comment on this when I ask. It appears as the fix one thing more continue to break. with The issues the lane assist continues to have issues seems to struggle with alignment issues. Car was with Mazda for 7 weeks during the 1st year of owning it. I am also concerned with some of the finding as I look at them with details pertaining to original purchase and miles being reported on our documents. Living in Kentucky the Lemon law does help with providing any sort of real action plans on CPO. Break have been squeaky causing uneven feedback. This issue has worsened over time. Car was purchased CPO - in April of 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737654May 13, 2026
STEERING
Component/System: Steering System (Electronic Power Steering / Steering Rack) What happened? I am experiencing a recurring and escalating failure of the steering system on my Mazda CX-90 PHEV. Currently, the steering wheel momentarily "locks up" or experiences a sudden, significant increase in resistance (stickiness) during left turns, especially when a large steering angle is applied. This occurs intermittently and without any warning lamps or error messages on the dashboard. Safety Risk: This failure poses a severe safety risk as it hinders my ability to complete turns smoothly and predictably. The sudden resistance requires unexpected physical effort to overcome, which could lead to a loss of vehicle control or a collision, especially in tight maneuvers or emergency situations. History & Inspection: Previous Symptoms: Approximately one year ago, the vehicle exhibited a "grinding/squeaking" noise when the steering wheel was turned to full lock. Prior Repair: A dealership inspected the vehicle and performed a recall repair (related to Recall 24V-022) by applying grease to the steering components. This temporarily resolved the noise. Recurrence: The noise has recently returned, and the new issue of "momentary locking" has now emerged. Inspection Status: The vehicle has been previously inspected for the related recall, and the current malfunctioning system is available for inspection upon request. Additional Context: I am reporting this because I believe the initial recall fix (grease application) was insufficient, and the vehicle is now demonstrating the "sticky steering" symptoms currently under NHTSA investigation (RQ26002).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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