Lexus RX Complaints

1,341 consumer complaints on file.

#10166624August 26, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 LEXUS RX-300 TRANSMISSION FAILED JUST BEFORE 84,000 MILES, DISABLING VEHICLE ON THE HIGHWAY. WARRANTY DID NOT COVER REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165244August 11, 2006
SEAT BELTS:FRONT:RETRACTOR
DT*: THE CONTACT STATED WITHOUT WARNING THE FRONT PASSENGER SIDE SEAT BELT DID NOT RELEASE FROM THE RETRACTOR. THE DEALERSHIP DETERMINED THE RETRACTOR NEEDED TO BE REPLACED. 08/29/06 RIGHT FRONT SEATBELT ASSEMBLY REPLACED GOODWILL WARRANTY REPAIR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165114August 10, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DID NOT ENGAGE GEARS AUTOMATICALLY. THE PROBLEM WAS ACCOMPANIED BY A VIBRATION IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE SEVERAL UNSUCCESSFUL ATTEMPTS WERE MADE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS CONTACTED, AND REFUSED FURTHER SERVICE TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165187August 10, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 LEXUS RX300 WITH 85K MILES -- TRANSMISSION FAILED WHILE DRIVING. CAR ACTED LIKE IT WAS IN NEUTRAL. DEALER HAS SAID IT NEEDS A COMPLETELY NEW TRANSMISSION. I HAVE SINCE FOUND MANY, MANY SIMILAR STORIES ON VARIOUS WEB SITES. IF THIS HAD HAPPENED AT HIGHWAY SPEEDS AND IN TRAFFIC I AM SURE THERE WOULD HAVE BEEN AN ACCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164230August 2, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I'M ENCOUNTERING THE SAME TRANSMISSION HESITATION , JUMPING AND REVVING WHEN SHIFTING IN THE LOWER GEARS AS MANY OTHERS HAVE REPORTED. I HAVE HAD THE SOFTWARE UPDATE WITHOUT EFFECT. THE DEALER NOW IS INSULTING ME BY CLAIMING THE USE OF REGULAR GAS MAY BE THE CAUSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163752July 27, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE ATTEMPTING TO PLACE THE VEHICLE INTO THE DRIVE GEAR THE AUTOMATIC TRANSMISSION CONTROL MODULE FAILED. NEITHER THE DRIVE NOR REVERSE GEAR COULD BE ENGAGED. THE VEHICLE WAS UNABLE TO MOVE AND WAS TOWED TO THE DEALERSHIP. UPON INSPECTION, THE DEALERSHIP DISCOVERED METAL PARTICLES IN THE TRANSMISSION OIL. THE DIAGNOSIS INDENTIFIED THAT THE TRANSMISSION WAS LUBRICATED WITH METAL SHAVINGS AND OTHER CONTAMINANTS THEREFORE THE ENTIRE TRANSMISSION SYSTEM WOULD NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162417July 14, 2006
EXTERIOR LIGHTING
DT*: THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS WOULD NOT ILLUMINATE FAR ENOUGH WHILE DRIVING IN THE EVENING AT A SPEED OF 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALERS WHO ADJUSTED THE HEADLIGHTS BUT WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE VEHICLE IS STILL EXPERIENCING THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162186July 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THERE WAS A LACK OF RESPONSIVENESS IN THE VEHICLE WHILE DEPRESSING THE ACCELERATOR. THE VEHICLE DID NOT MOVE WHEN THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT THE TRANSMISSION HAD FAILED, BUT WAS UNABLE TO DETERMINE THE CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160788June 26, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS (HUNTING FOR GEARS, JERKING AND HESITATION) ON A 2005 LEXUS RX330 - AWD. HAVE EXPERIENCED NEAR ACCIDENTS DUE TO VEHICLE HESITATION WHEN MERGING INTO TRAFFIC, CROSSING INTERSECTIONS, OR MAKING TURNS. WHEN DEPRESSING ACCELERATOR, VEHICLES HESITATES FOR 3-5 SECONDS. HAVE HAD "FLASH" SERVICE DONE TO ECU. SAME ISSUES STILL EXIST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160604June 23, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT*: THE CONTACT STATED WHEN THE CRUISE CONTROL WAS SET FOR 60 MPH ON THE FREEWAY, THE VEHICLE WOULD INCREASE IN SPEED TO 72 MPH ON A DECLINE AND DECELERATE 55 MPH ON AN INCLINE. THERE WERE NO LIGHTS ILLUMINATED ON THE DASH. THE DEALERSHIP HAS NOT BEEN INFORMED. UPDATED 7/13/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158627May 30, 2006
SEAT BELTS:REAR/OTHER
WHILE ON VACATION THIS PAST WEEKEND MY 7 1/2 YEAR OLD DAUGHTER WAS UNABLE TO FASTEN HER SEAT BEAT! I HAD TO MOVE HER BOOSTER SEAT TO THE LEFT SIDE OF THE REAR OF THE CAR. I TOOK THE CAR TO LEXUS TO HAVE THEM REPAIR THIS SAFETY FEATURE. I WAS INFORMED IT WOULD COST ME $250 TO REPAIR. THE FRONT DRIVER'S SEAT BELT STOPPED WORKING IN 2003 AFTER A CAR ACCIDENT AND LEXUS CLAIMED IS WAS FINE. IT STILL DOESN'T WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157941May 21, 2006
STEERING:ELECTRIC POWER ASSIST SYSTEM
PULL TO THE LEFT AT ALL TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157959May 21, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS PARKED WITH TRANSMISSION IN PARK AND EMERGENCY BRAKE ENGAGED. WHILE UNATTENDED THE VEHICLE STARTED MOVING FORWARD SLOWLY, I (THE DRIVER) JUMPED INTO FRONT SEAT TO APPLY THE FOOT BRAKE AND PEDAL WENT TO FLOOR (NO BRAKES!) VEHICLE COULD NOT BE STOPPED AND RAN IN TO THE WALL OF MY GARAGE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10157730May 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE 35 MPH THE TRANSMISSION FAILED. THE VEHICLE ACTED AS IF IT WAS IN NEUTRAL. THE VEHICLE RESTARTED AFTER A FEW MINUTES AND WAS DRIVEN TO A DEALERSHIP. THE VEHICLE CONTINUED TO SHIFT VERY HARD AND FELT AS IF WERE GOING TO STALL. THE DEALERSHIP DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED. PRIOR TO THIS INCIDENT THERE WAS A WHINING SOUND COMING FROM UNDER THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156885May 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
PREMATURE TRANSMISSION FAILURE> REPLACED TRANSMISSION FEB 06 STILL NOT SHIFTING AFTER 3 TRIES SERVICED THE TRANS - MIRACLE FIX? MAY 06 DIRTY FLUID REPORTED BY ANOTHER SHOP. LEXUS SOLUTION SERVICE AGAIN WITHIN 4,500 MILES OF THE TRANS REPLACEMENT. NO FURTHER ACTION TAKEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156046April 25, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE DOES NOT GEAR DOWN WHILE GOING DOWN AN ICY ROAD. THERE ARE NO 1ST, 2ND OR 3RD GEARS. THERE IS NO WAY TO STOP THE VEHICLE FROM HYDROPLANING. THE DEALERSHIP DETERMINED THAT THIS IS THE WAY THE VEHICLE IS DESIGNED TO OPERATE. THE CONTACT NO LONGER OWNS THE VEHICLE AND FEELS THIS IS A SAFETY HAZARD. UPDATED 05/10/6. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155875April 22, 2006
SEAT BELTS:FRONT:RETRACTOR
SEAT BELTS WILL NOT RETRACT WITHOUT MANUALLY FEEDING THEM BACK INTO THE RETRACTOR. IF SEAT BELTS ARE NOT MANUALLY FED BACK INTO THE RETRACTOR THE BUCKLE AND SLACK SEAT BELT ARE CAUGHT WHEN THE DOOR CLOSES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155095April 11, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT A SLOW SPEED THE LEXUS LURCHED FORWARD, AND THEN BECAME INOPERABLE. TRANSMISSION FAILED AT 86,000 MILES. THE CAR WAS RECENTLY SERVICED FOR THE TRANSMISSION MAINTENANCE AT 80,000 MILES. APPARENTLY THIS IS A COMMON EARLY FAILURE, AND IT SHOULD BE RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154146March 30, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
EARLY FAILURE OF TRANSMISSION AFTER FOLLOWING MAINTENANCE SCHEDULE AND CHANGING FLUID EVERY 30K MILES. TRANSMISSION FAILED WHILE DRIVE IN THE DESERT 75 MILES WEST OF SALT LAKE CITY, UTAH. TRANSMISSION REPLACED AT ROSEVILLE LEXUS, THE REPLACEMENT WOULD FAIL TO GO INTO DRIVE WHEN THE GAS PEDAL WAS PUSH AFTER STOPPING CAUSING MANY NEAR COLLISIONS FROM THE REAR DURING HEAVY TRAFFIC, SECOND TRANSMISSION WAS REPLACED FINALLY, BUT THE STABILIZER BAR MOUNTS WERE LEFT DISCONNECTED AND RUBBING ON THE BRAKE LINES AND DRIVE SHAFT. INCIDENTALLY THE FIRST REPLACEMENT TRANSMISSION WAS MISSING THREE BOLTS WHICH ATTACHED IT TO THE ENGINE. THE QUALITY OF WORK BY THIS DEALERSHIP WAS VERY POOR AND UNSAFE TO THE OWNER. THE SECOND TRANSMISSION REPLACEMENT WAS POORLY DONE AND THE DRIVE SHAFT CAME OUT ON THE RIGHT SIDE TEARING THE SEAL AND LEAVING FLUID EVERYWHERE. THIS DEALERSHIP CAUSED MORE DAMAGE TO THE VEHICLE AND LEFT IT IN UNSAFE CONDITION WHICH COULD HAVE CAUSED INJURY TO THE OCCUPANTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152809March 15, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, VEHICLE SPEED CONTROL
THE VEHICLE SURGES AT A STEADY SPEED. I AM MOST AWARE OF THE SURGING AT 35-45 MILES PER HOUR. THIS DID NOT HAPPEN UNTIL THE VEHICLE HAD APPROXIMATELY 8,000 MILES ON IT. I HAVE BEEN TOLD THERE IS NO REPAIR AVAILABLE AND THE LEXUS IS AWARE OF THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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