Lexus RX Complaints

1,341 consumer complaints on file.

#10425322September 13, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHILE BACKING OUT OF MY PARKING PLACE IN OUR UNDERGROUND GARAGE I PUT ON THE BRAKE TO GO FROM REVERSE TO DRIVE. WHEN I PUT THE VEHICLE IN DRIVE THE ENGINE RACED UP AND THE CAR SURGED FORWARD. I WAS ONLY 15 FEET FROM A BRICK WALL OF WHICH I HIT AT AN ANGLE. I BOUNCED OFF THIS WALL AND WENT 10 FEET FURTHER HEAD ON INTO ANOTHER WALL. I DID NOT TOUCH THE GAS PETAL, THE MATS ARE RUBBER AND WERE NOT A PROBLEM. THE VEHICLE JUST SUDDENLY ACCELERATED. THE AIR BAGS DID NOT DEPLOY AND I SHUT THE ENGINE OFF AS SOON AS I COULD BUT GIVEN THE FACT THAT THE TOTAL TRAVEL LENGTH WAS AROUND 30 FEET THIS WAS NOT POSSIBLE. THIS IS A KNOW PROBLEM WITH TOYOTA!! WE LOVE OUR CAR BUT WE ARE NOW AFRAID OF IT. MY INSURANCE RATES WILL BE GOING UP BECAUSE OF A FACTORY DEFECT AND ALL I HAVE SEEN ARE EXCUSES IN REGARDS TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10420032August 18, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LEXUS RX 450H. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 70 MPH WHILE DRIVING UP AN EXTREMELY STEEP INCLINE. AN AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE RESPONSE WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416217July 29, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 LEXUS RX450H. WHILE DRIVING APPROXIMATELY 25 MPH THE CONTACT DROVE OVER A BUMP IN THE ROAD WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE STALLED AND SUDDENLY THE BRAKES DISENGAGED. THE CONTACT STATED THE FAILURE OCCURRED SEVERAL TIMES AND CAUSED A REAR END COLLISION WITH ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIANS STATED THE REGENERATIVE AND THE HYDRAULIC BRAKING SYSTEM BEGAN TO SWITCH FROM ONE TO THE OTHER AND CAUSED THE HESITATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10414279July 19, 2011
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
2010 LEXUS RX450H. CONSUMER STATES PROBLEM WITH BRAKING SYSTEM *TGW THE CONSUMER NOTICED AFTER DRIVING THE VEHICLE FOR A FEW MONTHS, THAT IT SOMETIMES SURGED FORWARD A FEW FEET WHILE BRAKING OR WHEN LETTING OFF THE BRAKE. THE DEALER INFORMED THE CONSUMER THE BRAKING SYSTEM WAS TYPICAL OF A HYBRID VEHICLE. THE CONSUMER STATED A COUPLE OF WEEKS LATER, THE VEHICLE SURGED FORWARD AGAIN AS SHE WAS BRAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410239July 1, 2011
HYBRID PROPULSION SYSTEM: INVERTER
1A. AFTER PUTTING THE KEY IN TO KEY HOLE, IF YOUR START THE CAR RIGHT AWAY, IT WILL GIVE YOU A FAILURE "CHECK VSC SYSTEM" OR"SHIFT TO "PARK" BEFORE STARTING" EVEN IT WAS ALREADY PARKED. 1B. POWER DRAINED IF RADIO WAS ON FOR 10-20 MIN AND CAR WILL NOT START 2. IT USUALLY HAPPENS WHEN THE CAR IS COOLED. I HAD TO WAIT FOR A FEW SECONDS AFTER PUTTING THE KEY IN THE IGNITION BEFORE TURNING START TO GET IT START. 2 YEARS AFTER HAVING THE CAR, THE STARTER BATTERY WAS REPLACED WITH THE SIMILAR SITUATION DESCRIBED ABOVE. DEALER NOW CLAIMS THAT BATTERY NEEDS REPLACEMENT AGAIN. 3. REPLACING STARTER BATTER WAS DONE THE FIRST TIME. I REALLY DOUBT THAT BATTERY DIED OUT SO QUICKLY, SO I'VE DONE A BIT RESEARCH (PROVIDED LINK BELOW) AND FOUND QUITE A FEW TALKED ABOUT INVERTER FAILURE CAUSING SIMILAR ISSUES, AND IT NOT ONLY RESULT IN HIGH COST TO REPLACE THE INVERTER, POSSIBLY LIFE BECAUSE VEHICLE BROUGHT TO STOP WHEN IN MOTION. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F136279/0 PLEASE KINDLY INVESTIGATE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409369June 29, 2011
TIRES
PREMATURE TIRE WEAR; MY VEHICLE HAS 37,000 MILES, BUT HAS WORN THROUGH ITS 3RD SET FRONT TIRES. THE FIRST SET I BELIEVE WAS GOODYEAR (TIRES ON CAR AT PURCHASE), SECOND SET KUMHO, AND THIRD MICHELIN ENERGIES. LEXUS CLAIMS IT IS BAD LUCK AND WON'T FURTHER INVESTIGATE TO DATE. BACK TIRES WEAR MUCH SLOWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409072June 27, 2011
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING APPROXIMATELY 30 - 40 MPH ON THE FREEWAY. I WENT TO MAKE A LANE CHANGE, LOOKED OVER MY SHOULDER TO MAKE SURE LANE WAS CLEAR, AS I TURNED BACK, THE CAR IN FRONT OF ME STOPPED. I PUT ON MY BRAKES, THERE WAS NO RESPONSE FROM MY BRAKES, THEY DISENGAGED. MY CAR SURGED FORWARD AND HIT THE CAR IN FRONT OF ME. MY SEATBELT DID NOT HAVE ANY TENSION, THEREFORE, MY BODY HIT THE STEERING WHEEL. NOTHING HAS BEEN DONE. THE ACCIDENT JUST HAPPENED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10408735June 24, 2011
HYBRID PROPULSION SYSTEM: INVERTER
THIS POTENTIAL SAFETY PROBLEM INVOLVES HYBRID INVERTERS IN LEXUS HYBRID VEHICLES. THIS PARTICULAR CASE INVOLVES A 2006 LEXUS RX400H VEHICLE WITH ABOUT 109,000 MILES ON IT THAT HAD RECEIVED ALL RECOMMENDED, SCHEDULED, ROUTINE MAINTENANCE. IN THE COURSE OF NORMAL DRIVING, ALL POWER TO PROPEL THE VEHICLE COMPLETELY AND ABRUPTLY VANISHED. IN ADDITION, THE VEHICLE CONCOMITANTLY LOST POWER STEERING AND SKID CONTROL AS EVIDENCED BY NOTICES ON THE DASH. FORTUNATELY IN THIS CASE, MOMENTUM ALLOWED THE VEHICLE TO COAST TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE CAR WAS PUT IN NEUTRAL AND MANUALLY PUSHED OFF THE ROAD. LATER IT WAS TOWED A GREAT DISTANCE TO THE DEALER, AT CONSIDERABLE EXPENSE, THE DEALER BEING THE ONLY PLACE CAPABLE OF THIS TYPE OF REPAIR. THE DEALER FOUND THE HYBRID INVERTER FAULTY. NO REASON FOR THE FAILURE COULD BE PROVIDED. THE WARRANTY NO LONGER APPLIED THEREFORE THE COST OF REPAIR WAS QUOTED AS AN ASTONISHING $9,000.00 ! TOYOTA EVENTUALLY AGREED TO PAY THE DEALER FOR THE PART, BUT NOT ITS INSTALLATION. THE FAULTY PART WAS NOT RETURNED. SHOULD THIS TYPE OF INCIDENT NOT PROVE ISOLATED, SUCH ABRUPT AND UNCONTROLLED POWER LOSS RENDERS ALL THESE VEHICLES UNTRUSTWORTHY AT MINIMUM, AND RAISES POTENTIALLY CATASTROPHIC SAFETY CONCERNS DEPENDENT ON CONDITIONS THAT INCLUDE WHERE AND WHEN HYBRID INVERTER FAILURE AND COMPLETE POWER LOSS SUDDENLY OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400355May 10, 2011
VEHICLE SPEED CONTROL
2008 LEXUS RX400H. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED AS HE PULLED INTO THE DRIVEWAY BEHIND ANOTHER VEHICLE, SUDDENLY, THE VEHICLE ACCELERATED EVEN THOUGH HIS FOOT WAS ON THE BRAKE AND CONSEQUENTLY, HE HIT THE OTHER VEHICLE ON THE RIGHT REAR SIDE. DURING THE ACCIDENT, THE CONSUMER FELT A SIGNIFICANT POWER SURGE AND IT HAPPENED WHEN THE POWER WAS SWITCHING FROM BATTERY TO GASOLINE. PRIOR TO THE ACCIDENT, THE CONSUMER NOTICED POWER SURGES ON NUMEROUS OCCASIONS, SPECIFICALLY WHEN THE VEHICLE SWITCHED FROM BATTERY TO GASOLINE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10399716May 9, 2011
HYBRID PROPULSION SYSTEM: INVERTER
THE CAR FAILED WITHOUT WARNING WHILE I WAS TRAVELING 70+MPH ON THE HIGHWAY. I WAS LEFT ONLY WITH BRAKES. MY PASSENGER NOTED A COUPLE OF MINUTES BEFORE THE FAILURE THAT THE ENGINE SOUNDED STRANGE, BUT THERE WERE NO INDICATORS ON THE DASH. CAR WAS TOWED TO LEXUS DEALERSHIP WHICH STATED THAT THE INVERTER WAS COMPLETELY GONE AND QUOTED $9,000 FOR PART AND $500 FOR LABOR. CAR HAD BEEN FULLY SERVICED FOR ROUTINE MAINTENANCE AT SAME DEALERSHIP JUST A FEW WEEKS EARLIER. I WAS TOLD NEW INVERTERS COME FROM JAPAN AND USED ARE DIFFICULT TO FIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400294May 8, 2011
SERVICE BRAKES, HYDRAULIC
UNEXPECTED VEHICLE ACCELERATION - LACK OF ADEQUATE BRAKING DURING DISENGAGEMENT OF HYBRID REGENERATIVE BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398806May 3, 2011
ELECTRICAL SYSTEM
ON FRIDAY EVENING APRIL 29 2011 , I WAS DRIVING ON THE NY THROUGHWAY SOUTH BOUND TO NY CITY. ALL OF A SUDDEN, I LOST ALL POWER AND I HAVE TO PULL TO THE SHOULDER AND I CANNOT RESTART THE CAR THEN I TURNED ON THE BLINKERS BUT IN LESS THAN 5 MINUTES ALL POWER WERE GONE IT WAS DARK AND VERY DANGEROUS NOT TO HAVE THE EMERGENCY FLASHING LIGHTS ON. I CALLED THE AAA THEY TOLD ME TO SIT IN THE CAR WHILE THEY ASK FOR A STATE TROOPER TO LOCATE ME AND STATE POLICE HAD TO PARK BEHIND ME WITH HIS FLASHING LIGHTS TO PROTECT ME UNTIL THE TOWING TRUCK ARRIVE THE DEALER CHARGING ME 248.00 JUST TO DO THE DIAGNOSES THEY TOLD ME IT IS THE HYBRID INVERTER ($10,000.00) AND THE HYBRID BATTERY ($6,000.00) THAT NEED TO BE REPLACED, LABOR NOT INCLUDED, I BELIEVE THIS IS AN ISSUE WITH MANUFACTURER, AS I READ OTHER CONSUMER THAT HAS THE SAME PROBLEM PLEASE HELP PROTECT ALL THE CONSUMERS IN THESE DEFECTIVE INVERTERS AND THE BATTERY FROM LEXUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397275April 24, 2011
ELECTRICAL SYSTEM
1. NONE, LUCKILY I WAS ACCELERATING FROM A DEAD STOP WHEN THE PART SEEMED TO POP OUT OF GEAR. THE CAR SEEMED TO BE RUNNING NOT QUITE AS SMOOTH 2 WEEKS PRIOR SO I HAD IT CHECKED @ THE LEXUS DEALERSHIP. THEY FOUND NOTHING WRONG. IF THIS PART WERE TO MALFUNCTION @ HIGH SPEED I MAY NOT BE ABLE TO ISSUE THIS COMPLAINT. 2. ONCE, I WILL REQUEST OLD PART IF DESIRED BUT EXPECT LEXUS TO TRY TO KEEP THE PART. WILL NHTSA HAVE IT PICKED UP FROM THE DEALERSHIP? 3. CAR IS IN REPAIR SHOP NOW. NOTHING DONE YET. HYBRID INVERTER W/ CONVERTER QUOTED TO BE REPLACED WITH A DIFFERENT PART #G92A0-48090, INDICATING TO ME THAT THE MANUFACTURER KNOWS THAT THE ORIGINAL PART IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394094April 3, 2011
TRACTION CONTROL SYSTEM
I AM WRITING TO YOU TO DESCRIBE A VERY DANGEROUS CHARACTERISTIC OF THE LEXUS RX 450H. I AM LUCKY THAT A GUARDRAIL PREVENTED ME FROM GOING OFF A CLIFF AND I AM VERY CONCERNED THAT OTHER DRIVERS WILL NOT BE SO FORTUNATE. WHILE DRIVING DOWN A SLIGHT INCLINE ON AN INCH OF SO OF FRESH SNOW IN INCLINE VILLAGE, NEVADA AT 25 MPH, I FOUND MYSELF OUT OF CONTROL EVEN THOUGH I HAD AT LEAST 200 FEET TO SLOW DOWN FOR A TURN; I HIT A GUARDRAIL AT 15 MPH, CAUSING $20,000 WORTH OF DAMAGE TO MY LEXUS RX 450H. NEEDLESS TO SAY, I TRADED IT THE NEXT DAY FOR AN RX 350H TO AVOID ANOTHER SIMILAR EXPERIENCE. SO HOW DID THE SITUATION I DESCRIBE HAPPEN? WHEN I BRAKED, I QUICKLY NOTICED THAT THE WHEELS WERE LOCKED AND THAT THE STEERING NO LONGER WORKED (I HAVE FORTY YEARS OF EXPERIENCE DRIVING IN SNOW, HAVING BEEN IN SNOW SINCE MY YOUTH IN CANADA) AND I REMOVED MY FOOT FROM THE BRAKE TO REGAIN STEERING CONTROL. UNFORTUNATELY, THE WHEELS REMAINED LOCKED AND I RAN OUT OF TIME. MY LEXUS RX 450H HAD LESS THAN 2,300 MILES AT THE TIME. I ACQUIRED IT WHEN MY LEASE ON MY RX 400H RAN OUT. WHILE I WAS AWARE THAT THE RX 400H LOCKED ITS WHEELS IN SLIPPERY ROAD CONDITIONS (A KNOWN ATTRIBUTE DOCUMENTED IN THE USER MANUAL), I KNEW HOW TO REACT AND NEVER PANICKED WHEN THE WHEELS LOCKED; I SIMPLY REMOVED MY FOOT FROM THE BRAKE AND REGAINED STEERING CONTROL. SO WHAT MAKES THE RX 450H DIFFERENT THAN THE RX 400? A LOOK AT THE POWER GAUGE WHILE DRIVING IDENTIFIES THE DIFFERENCE QUICKLY; IN THE RX 400, THE CHARGING SYSTEM DOES NOT TRY TO CAPTURE ENERGY TO RECHARGE THE BATTERIES EXCEPT WHEN ONE IS TOUCHING THE BRAKE PEDAL, WHILE IN THE RX 450H, THE CHARGING SYSTEM TRIES TO CAPTURE ENERGY AS SOON AS ONE REMOVES HIS/HER FOOT FROM THE GAS PEDAL, NOT WHEN ONE TOUCHES THE BRAKE. FROM AN ENGINEERING PERSPECTIVE, IT MAKES SENSE TO LEVERAGE THE FACT THAT THE DRIVER IS INTENDING TO SLOW AS S/HE HAS REMOVED THEIR FOOT FROM THE GAS PEDAL BUT IT IS A DISASTER WHEN THE ROADWAY IS ICY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10391988March 16, 2011
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
SERVICE BRAKES, MARCH 13, 2011 - MANSFIELD MA I PURCHASED MY 2010 LEXUS RX 450H IN DECEMBER 2010. EVER SINCE I BOUGHT IT, I HAVE NOTICED THAT FROM TIME TO TIME, WHEN I PRESS THE BRAKE PEDAL, THE CAR SEEMS TO SURGE FORWARD(!) MOMENTARILY BEFORE IT SLOWS DOWN. THIS HAPPENS MOST FREQUENTLY. IT WILL HAPPEN EVEN IF I AM ONLY COASTING AND NOT TOUCHING THE GAS PEDAL WHEN PRESSING THE BRAKE INITIALLY. IT HAPPENS TO ME AT LEAST ONCE OR TWICE A WEEK. IT IS SOMEWHAT DISTURBING. I HAVE MENTIONED THIS TO MY LEXUS DEALER, BUT THEY HAVE DISMISSED MY CONCERNS BOTH TIMES I BROUGHT IT UP. HAS ANYONE ELSE NOTICED THIS ISSUE? VIEW DETAILS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390014March 14, 2011
HYBRID PROPULSION SYSTEM: INVERTER
DRIVING OFF A STOP LIGHT AND THE CAR JUST DIED. CHECK AWD - CVT - HYBRID SYSTEM WARNING LIGHTS WENT ON . TOWED TO DEALER NEXT MORNING AND THEY CALLED TO SAY LUCKY IT IS UNDER WARRANTY ( I HAVE 64000 MILES , WARRANTY IS 70 K ) AND IT NEEDS A NEW INVERTER. I HAVE NOT SEEN BILL BUT HERE IT IS $ 7 TO $ 9000 YIKES ! THIS IS A PROBLEM AS IT SHAKES MY FAITH IN LEXUS BOUGHT FROM USA TO BRING TO CANADA AND RELIED ON TOYOTA - LEXUS BRAND --- THIS SHOULD NOT BE HAPPENING AND FROM WHAT I CAN SEE THE TOYOTA LEXUS HYBRID SYSTEM NEEDS A LONGER WARRANTY !!!! I BELIEVE IT IS A FAULTY CURRENT INVERTER MADE OF PLASTIC, THEY REPLACE WITH NEWER METAL ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386404March 4, 2011
VEHICLE SPEED CONTROL
I DROVE THE VEHICLE [XXX] ABOUT 25 MILES FROM HOME TO A DOCTOR'S OFFICE, AT TYPICAL NORTHERN VIRGINIA HIGHWAY SPEEDS ON I-66 & I-495. I ARRIVED AT THE DOCTOR'S OFFICE, I ENTERED THE PARKING LOT AT ABOUT 5 MPH, I APPROACHED A PARKING SPACE AND AT ABOUT 2 MPH MADE A RIGHT-TURN INTO THE SPACE. WITHOUT WARNING, THE VEHICLE STARTED ACCELERATING. I COULD NOT STOP IT EVEN WITH BOTH FEET ON THE BRAKE PEDAL. THE VEHICLE JUMPED OVER A CONCRETE PARKING STRIP, THEN THE CONCRETE CURB, UP A SLIGHT EMBANKMENT AND THROUGH A WOODEN FENCE. THE VEHICLE EVENTUALLY CAME TO REST WITH 3 OF THE 4 TIRES ON THE EMBANKMENT OVER THE CURB. THE RIGHT-REAR TIRE WAS RESTING AGAINST THE PARKING CURB STRIP. THE VEHICLE CONTINUED TO LURCH FORWARD TRYING TO PULL THE LAST WHEEL UP OUT OF ITS RESTING SPOT. I LOOKED DOWN AT THE BRAKE/ACCELERATOR PEDALS AND THOUGH BOTH OF MY FEET WERE ON THE BRAKE PEDAL, THE VEHICLE WAS STILL TRYING TO MOVE FORWARD. I SHIFTED THE VEHICLE INTO PARK AND THE VEHICLE CONTINUED TO TRY TO LURCH FORWARD, SO I TURNED OFF THE ENGINE. AFTER DEPARTING THE VEHICLE, I CHECKED THE DRIVER'S SIDE FLOOR MAT AND NOTED THAT THE FLOOR MAT WAS PROPERLY POSITIONED, HOOKED TO HOOKS ON THE FLOOR OF THE VEHICLE. THE CAR WAS TOWED TO A LEXUS DEALERSHIP WHERE IT WAS INSPECTED BY A TOYOTA-AUTHORIZED ENGINEER. SINCE THE EVENT COULD NOT BE REPRODUCED, WE WERE TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT IT WAS SAFE TO DRIVE. THOUGH WE WERE TOLD THAT WE WOULD BE PROVIDED WITH THE ANALYSIS OF TEST RESULTS, LEXUS HAS NOT RESPONDED TO OUR REPEATED REQUESTS FOR THIS INFORMATION. THE VEHICLE HAD BEEN PROPERLY MAINTAINED BY OWNER FOR ALL REQUIRED SERVICES AND HAD JUST BEEN SERVICED IN SEPTEMBER 2010. TO DATE, THERE HAS BEEN NO DETERMINATION AS TO WHAT ACTUALLY CAUSE THIS SUDDEN UNCONTROLLED ACCELERATION EVENT WHICH RESULTED IN $7600 DAMAGE TO THE VEHICLE. *TR UPDATED 07/10/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10386037March 1, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 LEXUS RX450H. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO UNINTENTIONALLY DECELERATE. DURING THE FAILURE THE CHECK ENGINE, ALL WHEEL DRIVE AND HYBRID SYSTEM LIGHTS WERE ILLUMINATING. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382943February 16, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 LEXUS RX400H. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND PROCEEDING THROUGH AN INTERSECTION WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THE FAILURE AS BEING THE HYBRID INVERTER BATTERY WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382945February 16, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 LEXUS RX400H. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO THE DEALER. THE DEALER ADVISED THE CONTACT THAT THE HYBRID INVERTER HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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