Lexus RX Complaints

1,341 consumer complaints on file.

#11671510July 7, 2025
TIRES
See attached document for compliant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671340July 5, 2025
ELECTRICAL SYSTEM
Brand new vehicle 12Volt battery failed after 3 months of operation. Please note same exact scenario occurred with a 2024 RX450 in December, 2024… Lexus repurchased that vehicle via the Lemon Law
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671336July 5, 2025
ELECTRICAL SYSTEM
Brand new vehicle- 12volt battery failed after 5 weeks. Lexus initially stated battery fine. Then battery failed while in their possession- Lexus replaced battery. Few weeks later battery failed again. Lexus tested & replaced battery for second time - but battery kept draining & they were unable to repair after having vehicle at dealership for 3.5 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671072July 3, 2025
UNKNOWN OR OTHER
*Three Lexus Dealership Service departments are unable to diagnose the stalling problem so I am unsure what component or system failed or malfunctioned. Yes it is available upon request for inspection. *The stalling happens while engine is cold and at a certain temperature. *The vehicle has been to three dealership service departments and two independant service departments and nobody can find out why it is stalling. *Yes No, No warning lights or messages just stalling. It first appeared a year ago and nobody can detect the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671076July 3, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2008 Lexus RX350. The contact stated that while obtaining a Carfax report, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 124,000. The contact stated that after obtaining the Carfax report, it was discovered that the mileage was 211,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670013June 29, 2025
UNKNOWN OR OTHER
Spontaneous sunroof glass burst
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668757June 23, 2025
AIR BAGS
This vehicle, and those of its generation, have had an active passenger airbag recall since December 2023. There has been no news on a remedy, nor any meaningful updates on progress. I am unable to transport passengers in my front seat as I am afraid for their safety and my own liability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668752June 23, 2025
ENGINE
When removing foot from gas pedal the rpm shoot up to almost 4k instead of switching to EV mode or dropping to 1k rpm’s. This has scared my wife causing her to slam on brakes as she thought throttle was stuck since the rpm’s shot up. This is dangerous. It doesn’t happen all the time and Lexus did duplicate it but said was normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667776June 18, 2025
ENGINE
Timing Cover gasket leak. Apparently this is very common problem with 2016 Lexus RX 350 due to a bad design by Lexus. Lexus is quoting ~7000 to fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667822June 18, 2025
AIR BAGS
I received a notice that there was a recall on my car. I received this notice on December 20, 2023. This issue still has not been addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667699June 18, 2025
AIR BAGS
The contact owns a 2021 Lexus RX 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667553June 17, 2025
UNKNOWN OR OTHER
iOS lite has come on for the second time. Sensor had to be replaced early this year. Cost $500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667070June 16, 2025
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667097June 16, 2025
AIR BAGS
The contact owns a 2021 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer three times for the recall repair; however, the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667000June 15, 2025
ELECTRICAL SYSTEM
This car is a hybrid. it is 15mos. old w/13500 miles. I've had two 12v battery failures which resulted in 1 time being locked out of car, and 1 time locked in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666744June 13, 2025
TIRES
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666621June 12, 2025
VEHICLE SPEED CONTROL
2006 Lexus RX 400h didn't stop even after breaks were applied, it did continue to move forward and slowly push another car for about 15 feet until another car hit a pile of dirt.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11666143June 10, 2025
AIR BAGS
The contact owns a 2021 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665369June 6, 2025
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2012 Lexus RX350. The contact stated while driving 70 MPH, the ABS warning light illuminated, and the ABS seized. The contact was able to coast to the side of the road. The vehicle was restarted and functioned as intended. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. Upon investigation, the contact related the failure to NHTSA Campaign Number: 14V054000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665373June 6, 2025
AIR BAGS
The contact owns a 2021 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available and would not be available until September 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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