Lexus GS Complaints

337 consumer complaints on file.

#10968914March 28, 2017
SERVICE BRAKES, ENGINE, STEERING
WHILE DRIVING AT APPROXIMATELY 40 MPH, I EXPERIENCED AN ENGINE STALL. THIS CAUSED DIFFICULTY IN STEERING AND BRAKING RESULTING IN AN ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10967504March 21, 2017
SERVICE BRAKES, POWER TRAIN
ON A HILL IN A RESIDENTIAL COMMUNITY, CAR IN DRIVE WITH FOOT ON THE BRAKE , LET PASSENGER OUT STARTED TO PARK THEN CAR STARTED GOING BACKWARD DOWN HILL AND THERE WERE NO BRAKES TO STOP ,THEREFORE HAD TO HIT SOMETHING TO STOP CAR FROM GOING DOWN HILL AND GAINING SPEED WHERE I COULD OF BEEN KILLED. HIT A LARGE PLANTER IN FRONT OF A HOUSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10966237March 16, 2017
SERVICE BRAKES
BRAKES AND ROTOR WEAR OUT AT 28000 DRIVING MOSTLY FREEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954710February 28, 2017
AIR BAGS
2011 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO NO REMEDY AVAILABLE TO REPAIR FRONT PASSENGER RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945193January 13, 2017
AIR BAGS, STRUCTURE:BODY, ENGINE
ON DECEMBER 21,2015 THERE WAS A CAR THAT RAN A RED LIGHT AND HIT MY CAR DAMAGING THE ENTIRE FRONT END OF MY CAR. THE AIRBAG ON MY DRIVER SIDE DEPLOYED BUT NOT ON MY PASSENGER SIDE. MY CAR WAS IN MOTION GOING ABOUT 30MPH ON A CITY STREET AND THE GUY THAT HIT ME WAS MAKING A LEFT TURN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10938845December 30, 2016
AIR BAGS
TAKATA AIRBAG RECALL-- LEXUS HAS NOT OFFERED A FIX FOR THE RECALL OF THE FRONT PASSENGER AIRBAG RECALL. OUR ES 350 HAS BEEN RENDERED UNUSABLE SINCE WE CANNOT CARRY ANY PASSENGERS IN THE FRONT SEAT. LEXUS HAS NOT OFFERED TO DISABLE THE FRONT AIRBAG SO THAT SEAT CAN BE USED UNTIL THE RECALL IS COMPLETED. WE NEED ANOTHER VEHICLE IN THE INTERIM AND HAVE NOT BEEN OFFERED ONE BY LEXUS OR NEED THE FRONT AIRBAG DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934669December 12, 2016
WHEELS
BRIDGESTONES PONTANZA TIRES SIZE (245-45-18) TIRES HAVE FALLEN APART TWICE , MEAING TWO DIFFERENT SET OF TIRES HAVE LARGE BLOW OUTS ON THE SIDES . HAVE TAKING THEM TO FIRESTONE TO BE REPLACED BOTH TIMES AND EXPLAINED A RECALL NEED TO BE DONE BEFORE SOMEONE IS KILLED AND THEY JUST SHRUG IT OFF. CAR WAS SITTING BOTH TIME IN DRIVE WAY AND NOTICE FLAT TIRES. WENT TO CHANGE THEM OUT AN NOTICED LARGE HOLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934297December 9, 2016
AIR BAGS
THE REPLACEMENT OF MY DEFECTIVE AIRBAG IS TAKING FAR TOO LONG. LEXUS OFFERED TO GIVE US AN ECONOMY SIZE RENTAL CAR BUT, THAT IS NOT LARGE ENOUGH FOR MY FAMILY SO I HAVE CONTINUED TO DRIVE MY UNSAFE CAR. LEXUS HAS NOT GIVEN US ANY INDICATION AS TO WHEN THE REPLACEMENT WILL BE MADE. WE JUST PRAY WE ARE NOT IN AN ACCIDENT OF ANY KIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929735December 3, 2016
ENGINE
MY 2007 LEXUS GS450H IS NOT HAVING ALL CYLINDERS FIRING AND HAS ENGINE POWER LOSS. I CALLED OUR LOCAL LEXUS DEALER AND THEY SAID THERE'S NO RECALL OF THIS KIND OF PROBLEM. I SEARCHED ONLINE AND THERE'S A CERTAIN RECALL DESCRIBING EXACTLY WHAT MY CAR IS DOING. THE RECALL NUMBER IS 10V309000- TOYOTA RECALLS 2006-2008 LEXUS MODELS DUE TO POSSIBLE ENGINE PROBLEMS DUE TO MICRO-FOREIGN OBJECTS IN THE VALVE SPRING THAT CAN CAUSE IT TO BREAK. THIS COULD CAUSE THE ENGINE TO FAIL SUDDENLY, WHILE THE VEHICLE IS IN MOTION, INCREASING THE RISK OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928770November 30, 2016
EXTERIOR LIGHTING
CONDENSATION IN THE FRONT DRIVERS HEADLIGHT MADE MAY LIGHT GO OUT WHEN TRAVELING ON HIGHWAY. COMPLETELY UNABLE TO SEE, BECAUSE OF "LEVELING" LIGHTS. I WAS ABLE TO AVOID AN ACCIDENT BY USING MY BRIGHT LIGHTS. I TOOK TO THE DEALER SERVICE AND WAS TOLD THIS IS A COMMON PROBLEM AND THAT THE LEXUS RX IS ALREADY BEING RECALLED, BUT NOT MY VEHICLE. . THIS IS A COSTLY REPAIR OVER 1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927496November 22, 2016
VISIBILITY/WIPER
I WAS DRIVING A 2013 LEXUS GS450 HYBRID ON THE 15 FREEWAY AT 50-55 MILES PER HOUR WHEN I HEARD A LOUD EXPLOSION SIMILAR TO A GUNSHOT OR TIRE FAILURE IN THE CABIN AREA. I IMMEDIATELY PULLED OVER, EXITED AND VEHICLE AND FOUND THE SUNROOF HAD EXPLODED, LEAVING AN APPROXIMATE ONE FOOT BY SIX INCH PIECE MISSING FROM THE FRONT CENTER. THE REMAINDER HAD FRACTURED INTO HUNDREDS OF PIECES AND WE COULD HEAR THE GLASS CONTINUING TO CRACK. BEING AN INSURANCE AGENT BY TRADE I IMMEDIATELY INSPECTED THE VEHICLE FOR FURTHER DAMAGE AND FOUND NONE. THE EXAMINATION OF THE SURROUNDING AREA INDICATED NO FOREIGN OBJECTS THAT COULD HAVE CAUSED THIS. A CLOSER EXAMINATION FOUND THE GLASS HAD AN OUTWARD BEND (TOWARD THE SKY AND AWAY FROM THE CABIN) IN THE EXPLODED AREA, INDICATING THE FORCE CAUSING THE DAMAGE ORIGINATED WITHIN THE SUNROOF HOUSING. THE SUNROOF SCREEN WAS FORTUNATELY CLOSED IT WAS AN APPROXIMATELY 70 DEGREE DAY. THE VEHICLE HAD NOT BEEN IN ANY EXTREME TEMPERATURES. THERE WERE NO POTHOLES OR FLYING DEBRIS. THERE WAS NO BRIDGES OR PASSING TRUCKS THAT COULD HAVE KICKED UP AN ITEM THAT WOULD HAVE CAUSED THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926360November 16, 2016
WHEELS, UNKNOWN OR OTHER
THE DRIVER SIDE FRONT TIRE SCRATCHES THE FENDER WHEN TURNING HALF WAY RIGHT. I REPORTED TO THE DEALER, DEALER ALSO SHOWED ME THE SAME MODEL WHICH HAS THE SAME ISSUE, THEN HE SAID HE CAN DO NOTHING WITH THIS, SO THIS IS NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918563October 24, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 LEXUS GS 350. WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED TO NEARLY 100 MPH ON ITS OWN. THE CONTACT HAD TO HIT AN OBJECT ON THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT IT COULD TAKE THIRTY DAYS TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,200.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10910526September 29, 2016
ENGINE
CAR HAS ELECTRIC START, ON SEVERAL OCCASIONS CAME OUTSIDE A FEW HOURS AFTER PARKING AND SHUTTING CUT CAR OFF TO FIND THE CAR WAS RUNNING AGAIN, DESPITE NOT HAVING TOUCH THE KEYS. MORE RECENTLY PARKED IN MY GARAGE SHUT CAR OFF CAME INSIDE WITH KEYS IN POCKET WENT OUT TO GARAGE 2 HOURS LATER TO FIND THE CAR STARTED ON ITS OWN AND WITH THE GARAGE DOOR CLOSED FOR THE NIGHT COULD HAVE RESULTED IN CARBON MONOXIDE POISONING IF WE HAD NOT GONE OUT TO THE GARAGE AGAIN THAT EVENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910697September 29, 2016
SEAT BELTS
TAKATA RECALL. DRIVER'S SIDE SEAT BELT DOES NOT RETRACT OR OPERATE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905666September 12, 2016
FUEL/PROPULSION SYSTEM
LOUD CHIRPING NOISE FROM ENGINE DURING IDLE. DEALER STATES IS NORMAL AND FROM HIGH PRESSURE FUEL COMPONENT. I AM NOT CONFIDENT IN THIS SINCE FUEL IS INVOLVED. VERY LOUD ODD SOUND. I HAVE VIDEO BUT IUNABLE TO SEND THROUGH HERE. ONGOING PROBLEM OVER PAST MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904667September 8, 2016
ENGINE
THE ENGINE HAS BEEN BURN OIL RAPIDLY. I WENT FOR AN OIL CHANGE AND THE TECH INFORMED ME THAT THE ENGINE IS DOWN TO 2 QUARTZ OF ENGINE OIL. I HAVE KEPT THE CAR ON SCHEDULED MAINTENANCE. ONE OF THE CUSTOMER AS THE DEALER SHIP THAT I HAD A CONVERSATION STATED THAT HE HAD A SIMILAR PROBLEM WHERE LEXUS CAN'T FIGURE OUT THE PROBLEM UNTIL THE ENGINE EXPLODED. I WENT ONLINE TO CHECK AND IT SEEMS LEXUS GS MODEL FROM 2006-2011 HAVE SIMILAR PROBLEMS. LEXUS REFUSED TO ACKNOWLEDGED THE PROBLEM BECAUSE OF THE COST FOR THE FIX. IT IS IRRESPONSIBLE FOR LEXUS NOT TO RECALL THE CAR BECAUSE THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892634August 2, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
CAR HAS BEEN SERVICED IN TWO LEXUS DELAERSHIPS IN THE LAST 2 MONTHS....CAR STARTED BLINKING THE STABILITY CONTROL LIGHTS AND STEERING STARTED INTERMITTNETLY WORKING AND THE BRAKES WERE AT 50%. I WAS ABLE TO THE STOP THE CAR AND SHUT IT DOWN WHEN I RESTARTED THE NO WARNING LIGHTS WERE ON. THE STEERING FEEL WAS BACK TO NORMAL AND SO WERE THE BRAKES. I ACCELERATED UP TO ABOUT 5 MILES PER HOUR...AND THE LIGHTS WENT OFF WITH ALARMS AND THE STEERING AND BRAKES COMPLETELY MALFUNCTIONED AND WOULD NOT WORK AND I HIT A PARKED CAR BECAUSE OF NO ABILITY TO CONTROL THE CAR. NO WARNING SIGNS BEFORE THAT. THIS WAS ON A SMALL CITY SIDE STREET IN FRONT OF A SCHOOL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10887347July 21, 2016
ENGINE
HEY I DID RECALL FOR MY CAR AFTER ONE MONTHS LATER ENGINE WAS STALL IN MOTION. PERSON WHO MAKE INVESTIGATION FROM HEADQUARTERS LEXUS THEY CAN'T TELL ME WHAT IS THE PROBLEM WHIT CAR AND AFTER RECALL HE TELLING ME MY CAR VIN NUMBER SHOWED ITS ENGINE NO RECALLS. MY WIFE SHE DROVE THIS CAR WHIT MY KIDS . THANK NOTHING HAPPEN. IN MY OPINION DELEAR LEXUS TRI COUNTY FROM NEW JERSEY THEY NOT FIXED MY ENGINE LIKE THEY SHOULD AND AFTER ONE MONTHS ENGINE BROKE- I MAKE RECALL FOR THIS. THIS CAR HAVE SAFETY ISSUE. THEY KEEP MY CAR 3 WEEKS AND THEY CAN'T TELL ME WHAT IS THE PROBLEM WHIT ENGINE. I BLAME THEM FOR MAKE PROBLEMS AND THIS CAR GOT 86000 MILES. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885933July 19, 2016
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
REAR VIEW MIRROR HAS RUST IN IT AND THIS MAKES IT HARD TO SEE. THIS MAKES IT HARD TO SEE EITHER DAY OR NIGHT. THERE ARE A LARGE NUMBER OF GS 300 OWNERS WITH THIS SAME PROBLEM. YOU CAN ALSO CHECK THIS SITE TO SEE OTHER COMPLAINTS ABOUT THE SAME THING. HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/64732-REAR-VIEW-MIRROR-FADE/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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