Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11727304March 26, 2026
ENGINE
Manufacturer has not remedied two safety recalls in a timely manner, and instead provided me written guidance via email stating it is safe to drive the vehicle, despite two open safety recalls which both state the issues can cause a vehicle crash without prior warning. Vehicle has had Manufacturer Recall Number A7C (NHTSA Recall Number 25V-710) since Oct 17,2025, and Manufacturer Recall Number 78C (NHTSA Recall Number 25V-766) since Nov 06,2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727281March 26, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
A recall repair was completed in 2023 related to an overheating warning. Recently, the same issue has returned. The engine cooling fan runs at a very high speed for several minutes and then shuts off, even when the vehicle is cold or operating under normal conditions. An overheating warning message appeared briefly while driving, but the temperature gauge remained within the normal range. This suggests the engine may not actually be overheating and that the issue may be related to a faulty sensor, electrical system, or control module. The problem has not yet been fully diagnosed by a dealer due to diagnostic costs, but the symptoms are consistent with the original issue that led to the recall repair. This condition could pose a safety risk because the driver may receive inaccurate overheating warnings or may not be alerted if a real overheating condition occurs. The issue is intermittent and has occurred both while driving and when the vehicle is stationary. Attempts were made to contact the manufacturer to report this as a repeat issue after a recall repair, but no resolution was provided and a formal case was not successfully established.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727240March 26, 2026
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
I am reporting a safety-related electrical failure involving the heated steering wheel system in a 2023 Jeep Wrangler. While driving, the heated steering wheel malfunctioned and produced smoke from the steering wheel area. This created an immediate safety concern due to the presence of smoke and the potential for electrical overheating or fire in a critical driver control component. This was not an isolated incident. The same system required a prior repair under warranty in late 2023. Despite that repair, the failure recurred in late 2025 with more severe symptoms, including overheating and damage to electrical components. The vehicle was taken out of service for repair, and the total time out of service related to this issue was approximately 115 days due to parts delays and repair time. The problem was confirmed and repaired by authorized dealerships, including replacement of the steering wheel and related electrical components. There were no meaningful warning indicators prior to the failure. The issue occurred during normal operations. The repeated failure of the same system, combined with smoke and electrical malfunction in the steering wheel, raises concern about a potential defect that could pose a safety risk to drivers and passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727232March 26, 2026
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
What component or system failed or malfunctioned, and is it available for inspection upon request? -After the 68C recall update for the HV battery failures, the vehicle has not been able to consistently maintain or provide power due to the limitation of the battery introduced as part of the recall. This is most noticeable driving in Electric Mode below 60% charge. The throttle behavior is inconsistent and unpredictable due to the recent updated How was your safety or the safety of others put at risk? -I was merging onto a controlled access highway and unable to accelerate after pulling into the travel lane from the merging lane due to the limitations of the battery power. The engine did not respond in time to provide power to the vehicle. The occurrence of the loss of power is unpredictable. Some times the electric battery and motor can provide the necessary power, and in others it does not respond to the throttle demand at the same state of charge with no indication of the issue. Has the problem been reproduced or confirmed by a dealer or independent service center? -It has not yet Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -It has not Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -No warning lamps were provided
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727100March 25, 2026
SERVICE BRAKES
I own a 2016 Jeep Wrangler with a malfunctioning Anti-lock Braking System (ABS). The ABS is not functioning, creating a serious safety risk, particularly during emergency braking and adverse road conditions. The vehicle has been under an active repair order with Town & Country Jeep Chrysler Dodge Ram since October, but the required part remains on indefinite backorder with no estimated time of arrival. I have escalated this issue to Stellantis Customer Care and have ongoing email correspondence documenting the delay and lack of resolution. Despite these efforts, the vehicle remains unrepaired, forcing me to either drive with a known safety defect or go without transportation. This situation represents a failure to repair a critical safety system within a reasonable timeframe. I am submitting this complaint due to the ongoing safety risk and lack of timely resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726920March 25, 2026
STEERING
Steering gear box. Very sloppy while driving . not safe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727014March 25, 2026
ELECTRICAL SYSTEM
RE: Safety Concern – Instrument Cluster Failure Consistent with NHTSA Recall 24V-652 Dear Sir or Madam: Regarding our 2019 jeep wrangler vin# Milage of 74602.9 on 3-22-26 We are writing to report a safety-related defect involving a 2019 Jeep vehicle exhibiting instrument cluster malfunction consistent with conditions described in NHTSA Recall No. 24V-652 (FCA US LLC). Although this vehicle is not currently included within the recall’s identified VIN population, it is exhibiting substantially similar symptoms, including: Intermittent loss of speedometer function Tachometer irregularities Intermittent or complete failure of the instrument cluster display Recall 24V-652 identifies a defect in the instrument panel cluster (IPC) which may result in loss of critical driver information. As recognized by the National Highway Traffic Safety Administration, such failures may increase the risk of a crash due to the driver’s inability to accurately monitor vehicle speed and operating conditions. Given the similarity between the observed condition and the defect described in the recall, this raises a concern that the issue may extend beyond the currently defined VIN range. Accordingly, we request: A formal review of this vehicle for potential inclusion within Recall 24V-652 or any related service campaign; and Appropriate corrective action consistent with applicable safety and warranty obligations. We will also be submitting this matter to the National Highway Traffic Safety Administration (NHTSA) for further review. Please advise regarding next steps. Nothing in this correspondence shall be construed as a waiver of any rights or remedies, all of which are expressly reserved. Sincerely,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727067March 25, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The high-pressure fuel pump (HPFP) failed internally while I was driving at night, causing the vehicle to suddenly stall and shut off completely while my children were in the vehicle. This resulted in an immediate loss of power and created a dangerous situation in traffic. The failure caused metal debris to spread throughout the entire fuel system, and the dealership confirmed that the system requires full replacement. I was quoted approximately $15,000 for repairs. This vehicle previously had a manufacturer recall related to the fuel pump that was completed in 2022 and is now listed as closed. Despite the recall repair, the same failure occurred again. This demonstrates that the recall remedy did not correct the defect. The sudden engine shutdown without warning presents a serious safety hazard, especially at night and with passengers in the vehicle. Its been at the dealer ship for a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726639March 24, 2026
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Jeep Wrangler. The contact stated that the vehicle was difficult to stop. The traction control and cruise control features were inoperable. The parking brake, traction control, and ABS warning lights were illuminated. The vehicle was taken to an independent mechanic who determined the failure was caused by the ABS control module. An unknown local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726768March 24, 2026
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 30 MPH, the vehicle stalled. The vehicle was restarted after 30-40 minutes. The SOS warning light was illuminated. The contact stated that the communication was inoperable, and the message to take the vehicle to the dealer was displayed. The vehicle was taken to the local dealer, where an unknown diagnosis and repair were completed. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V766000 (Engine). The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726798March 24, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
The issues lies in the Hybrid systems electric only function. When climbing grades, the vehicle experiences severe power loss which can be felt by the driver and is displayed by the vehicle on the dashboard information cluster. Power output from the hybrid system drops to or below 50% output even when pressing the accelerator to maximum. This issue occurs almost every time climbing a steep grade regardless of exterior temps. After losing speed and power on a steep grade while working the accelerator to or near maximum application the engine is activated abruptly without warning and without the proper hybrid warm up sequence and causes startling shifting by the powertrain and jerks the vehicle. This behavior began after Recall 68C was performed and hybrid Battery replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726653March 24, 2026
STEERING
The contact owns a 2022 Jeep Wrangler. The contact while driving at 70 MPH, the vehicle experienced the death wobble. No warning light was illuminated. A dealer was contacted. The contact pulled over twice and drove 65 MPH on the way to the residence. The vehicle was taken to the dealer where it was diagnosed that the steering damper and tie rod needed to be replaced. The steering damper and tie rod were replaced, and the vehicle was repaired. However, the failure reoccurred several times. The manufacturer was not notified of the failure. The failure mileage was 28,998.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726404March 23, 2026
UNKNOWN OR OTHER
i was driving my truck on Saturday march 21,2026 and all of a sudden black smoke started pouring thru my heater vents. i could no longer steer the vehicle and i put into park shut it off and left the vehicle. after we got out we could see a fire under my jeep. by the time the fire department got there my jeep was a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11726552March 23, 2026
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Component/System Failure: The hybrid/electric propulsion system intermittently loses power while driving. Electric output is progressively reduced to approximately 50%, then 25%, and then fully disabled, even when sufficient battery charge remains. The condition appears to involve the hybrid control/electric drive system. The vehicle is available for inspection upon request. What Happened / Safety Risk: The loss of electric propulsion occurs unpredictably during normal operation, including both highway and city driving. The reduction in available power and sudden loss of electric functionality creates a potential safety concern, particularly when driving in traffic or at higher speeds, where reduced or inconsistent propulsion may impact the ability to maintain speed or respond to driving conditions. Additionally, the vehicle is subject to a high-voltage battery recall involving fire risk, which raises concern regarding safe operation and storage of the vehicle. Reproduction / Dealer Confirmation: The issue has been reproduced and confirmed by the dealership (Johnson Auto Plaza, Brighton, CO). The dealership also confirmed that the same issue was reproduced on another Jeep Wrangler 4xe vehicle on their lot. Inspection by Manufacturer / Others: The vehicle has been inspected by the dealership and escalated to Jeep Engineering. The manufacturer has been unable to diagnose the issue due to the absence of diagnostic codes and has not identified a repair. Warning Lamps / Messages / Symptoms: No consistent warning lamps or diagnostic codes are present when the failure occurs. The loss of electric functionality happens without a predictable pattern and without clear diagnostic indicators. Additional Notes: The issue occurs unpredictably under all normal driving conditions, including: Highway driving at speed City driving at low speed Various battery charge levels (low and high) The dealership has suggested possible driver-related causes; UNsupported by car behavior
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726411March 23, 2026
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was taken to a local dealer, where an engine oil replacement was performed, and the High-Voltage Battery was replaced. Upon further inspection, the local dealer diagnosed the High-Voltage Battery replacement as a failure. In addition, the contact stated that the vehicle remained at the local dealer for several months; however, the parts were not available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726387March 23, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I own a 2024 Jeep Wrangler 4xe that I purchased in September of 2024 from Charlie's Jeep in Augusta as a used car with just under 5,000 miles. Now it has about 11,888 miles and has been un-driveable since December 1 due to unresolved safety recalls. The car is a certified used Jeep and is under warranty and has two current major safety recalls, one of which does not have a solution and a fix. The first recall is for a faulty hybrid battery that can catch on fire, and the second recall is for residual sand left in the engine, which can cause a sudden loss of propulsion and/or fire. This sand can migrate to other parts of the car, so an engine replacement would not be a complete fix. Currently, the car has a "Do Not Drive" recommendation from Jeep and as a result, it has been sitting at the dealer since December 1, 2025. Because of the recalls, the value and safety of the car is very much depreciated. I have tried to work with Jeep and the dealer on a reasonable solution to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726121March 22, 2026
SUSPENSION, STEERING, POWER TRAIN
Death wobble. Dealership that has it now (Campbell Chevorlet in Bowing green ky) knows and fails to fix or report it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726220March 22, 2026
ELECTRICAL SYSTEM
Jeep has failed to provide a solution or a refund for the recall 78c for the wrangler 4xe. I am unable to park in my garage or any garage, I’m unable to use the electric features of the hybrid, and I’m uncertain of the fire risk will impact my vehicle. I would like reimbursement for the lack of functionality for the past 4 months. And I would like to turn in the leased vehicle since they still have no solution. I want penalties waived.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726190March 22, 2026
STEERING
While driving on roads I would characterize as good, Our 2021 Jeep Wrangle has exhibited what is widely know as the "death wobble". 1st time was when vehicle has approximately 10,000 miles and it was noted as being severe, dangerous and very scary. 2nd and 3rd time time and with the same road conditions, it occurred. Mileage was 20,000 and 21,000. On March 13th, and with 23,702 miles, we serviced the vehicle to address a known issue with water pump coolant leak and I explained the front wheel steering "wobble issue". They reviewed, test drove and found no issues with it. 3 miles after picking up vehicle, and at approximate 50 MPH, the unit went into a major wobble condition. I immediately returned to the dealership. Technician recommended steering stabilizer and I was told 9/10 times this fixes the "shake". Service team also explained this is a fairly widespread concern with Jeep Wrangler. I consider this a major risk to me, my family and other drivers around me/vehicle. Only my wife and I have experienced the condition. Dealer was unable to duplicate. No other warning lights or fail conditions are available. On YouTUBE, search Jeep Death Wobble and you will be able to see and witness the condition. Its spot-on. Links below. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726076March 21, 2026
AIR BAGS
El vehículo fue llevado para un recall del airbag clock spring todo estaba bien hasta ahora que en el mes de marzo 2026 el volante comenzó hacer ruido, la bocina a penas funciona, el votante se siente suelto y la luz del airbag se encendió.El vehículo no ha sido inspeccionado ya que llame al no tener garantía y no tener recall no dan opciones para reparo por recall en una segunda ocasión Pone en riesgo mi seguridad ya que puede expulsar el airbag y ocasionarme un accidente o lesión física. Está situación puede ocasionar accidentes muy graves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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