Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11728546April 1, 2026
SUSPENSION
Noise while driving, gets louder when speed increases. Wheel bearings need replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728302March 31, 2026
ENGINE, ELECTRICAL SYSTEM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728349March 31, 2026
ELECTRICAL SYSTEM
My daughter was driving the 2020 jeep wrangler we bought her & the instructor cluster panel went blank. We have had the vehicle less than 1yr & it has only 38,000 miles on it. There is a established recall (30B) for 2018-2024 jeep wranglers for the instrument cluster failing but for some reason our vin is not included? Can you help with coverage for this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728299March 31, 2026
UNKNOWN OR OTHER, SUSPENSION, STEERING
I am the original owner of a 2023 Jeep Wrangler Sport with approximately 16,240 miles. The vehicle is completely unmodified. I am reporting a serious safety defect involving the steering and suspension system. When driving at highway speeds (50 mph and above), the vehicle experiences a violent front‑end oscillation whenever it encounters a bump, uneven pavement, or bridge expansion joints. The steering wheel rapidly shakes left to right, and the entire vehicle shudders for 5 to 10 seconds. The oscillation does not stop until I slow the vehicle down to below 45 mph. This issue is reproducible and occurs frequently on rough or uneven road surfaces at highway speeds. During these events, I temporarily lose the ability to maintain proper steering control, creating a dangerous situation for myself, my passengers, and other drivers. This condition is commonly referred to as “Death Wobble,” and it makes the vehicle unsafe to operate. Given the severity of this defect and the safety risk it poses, I am requesting that NHTSA investigate this issue and that Jeep/Stellantis address the defect under the New Vehicle Limited Warranty (3‑year/36,000‑mile basic warranty). The front‑end suspension components—including the track bar, steering damper, ball joints, and related parts—should be inspected and repaired as necessary to eliminate this hazardous oscillation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728117March 30, 2026
ELECTRICAL SYSTEM
I am the original owner of a 2020 Jeep Wrangler. My instrument cluster has completely failed. I know that there is an active recall for this exact issue (30B) but my VIN number is not included. This is clearly a safety defect as my cluster is non-functional, I do not have a speedometer or warning indicators.i have no idea how much or how little gas I have, if my tire pressure is low…I am the original owner, as stated ,and this is not normal wear. I am also aware that there is an open investigation into this recall and I believe my Jeep should be included in the recall. Prior to the cluster going out, there was not any warning. I started the jeep and it was working and as I was driving it went off. It never came back on. We checked connections and fuses, it’s not that. My husband has addressed it with two separate dealerships and was told there was nothing they could do and offered no suggestions. I went today and spoke with a new dealership and they put me in contact with Jeep Customer Care. I have begun the process but will most likely still be paying out of pocket with money, I frankly do not have. This is a safety issue and should be taken care of by Jeep, and is being covered for some by the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727924March 30, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The vehicle is a 2018 Jeep Wrangler with a 3.6L engine and approximately 124,000 miles. The engine has experienced a failure involving multiple components, including suspected head gasket failure, significant oil loss with no visible external leak, low oil pressure, and engine knocking. Diagnostic trouble codes P0365 and P06DD were present, indicating camshaft position sensor issues and oil pressure control failure. The vehicle is available for inspection upon request. This condition creates a safety risk due to the potential for sudden engine failure and loss of power while driving, which could occur without warning and increase the risk of an accident. The problem has been confirmed by an independent repair facility, which identified low oil levels, coolant loss, and symptoms consistent with internal engine damage. The vehicle has not been inspected by the manufacturer. Prior to the failure, warning signs included a low oil pressure condition and engine performance changes. These symptoms developed rapidly over a short period of time. The vehicle is currently not safe to operate due to the risk of further engine damage or sudden failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727992March 30, 2026
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 65 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the result was not provided. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The dealer referenced NHTSA Campaign Number: 25V710000 (Electrical System); however, part for the recall repair was not yet available. The contact also received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part for the recall repair was not yet available. The manufacturer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 10,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728015March 30, 2026
SERVICE BRAKES
ABS Module has gone bad. Has an internal communication error. This is typical on these vehicles. The problem is getting a part from Chrysler. The modules have been on back order for years and there’s no sign of getting a fix. The vehicle is unsafe to drive but we are left with no choice but to continue to drive it. Why hasn’t anything been done to kick them in gear and get replacement parts made?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728047March 30, 2026
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The contact owns a 2024 Jeep Wrangler. The contact stated that the radio and navigational system became inoperable when entering the address, name, or phone number. The information was entered, but the data disappeared. The system displayed random information, and the locations were not being saved. No warning lights were illuminated. The vehicle was taken to a local dealer on four occasions, who was unable to duplicate the failure. The dealer suggested the issue might be with the cell phone. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727923March 30, 2026
STEERING, SUSPENSION
Driving at highway speed (65-70mph) on curve with slight road surface deviation experienced the infamous "Death Wobble". Slowed to 45-50 mph before vehicle steering returned to normal. The steering dampener was previously replaced to fix the first time this happened. Apparently this is not a fox.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727841March 29, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
Parked my 2023 Wrangler 4xe for about three hours. When I started driving again the brake pedal was hard and it took way longer than normal to stop. No warning lights, no codes on the OBD reader. Toggling max regen on and off made no difference. Power cycling the vehicle didn’t fix it. Pads are warm so the calipers are engaging, but there’s very little stopping force behind them. I would guess there is an electrical issue with the regenerative breaking system or brake vacuum.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727748March 29, 2026
STEERING, UNKNOWN OR OTHER
There is a class action lawsuit for 2021-2023 Jeeps where the power steering catches fire. That happened to us.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11727666March 28, 2026
AIR BAGS, ENGINE, UNKNOWN OR OTHER
I purchased a used 2015 Jeep Wrangler from a dealership in New York. At the time of sale, the vehicle had an open urgent safety recall (19V-018) for a defective Takata passenger airbag inflator. This recall was never disclosed to me by the dealership prior to or at the time of purchase. The recall advisory was noted on the NYS inspection report conducted the same morning the vehicle was sold to me, but was not communicated to me in any way. I discovered the open recall after experiencing repeated mechanical failures following purchase. Four days after purchase the vehicle overheated and had to be towed — the coolant system was found to be completely empty. An independent licensed mechanic subsequently inspected the vehicle and stated on record that the mechanical defects appeared to be pre-existing conditions that existed prior to the sale. The vehicle currently has an unrepaired Takata airbag inflator which the manufacturer has identified as capable of exploding and sending metal fragments into the vehicle interior at high speed, risking serious injury or death to occupants. The vehicle is available for inspection upon request. The recall remains unrepaired. The dealership was contacted and a manager verbally acknowledged they did not disclose the known defect prior to sale.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727628March 28, 2026
AIR BAGS, ELECTRICAL SYSTEM, STEERING
I am filing this complaint regarding serious safety and consumer protection concerns involving my 2022 Jeep Wrangler (VIN: [XXX] ), manufactured by Stellantis, as well as issues involving the towing company E&R Towing following my accident. Prior to my accident on November 8, 2025, my vehicle experienced multiple ongoing mechanical issues, including overheating, shaking while driving, and abnormal loud noises. These issues raised serious safety concerns and were not properly resolved. On November 8, 2025, I was involved in a rollover accident. Following the accident, Stellantis initiated an investigation and retained Bosch/Engineering Analysis Associates to extract Event Data Recorder (EDR) data from my vehicle. While presented as an independent inspection, this analysis was conducted by a vendor hired by Stellantis, raising concerns about the objectivity and scope of the findings. Stellantis ultimately denied responsibility, stating that the conditions of the crash did not meet the threshold for airbag deployment. However, this conclusion fails to address the ongoing mechanical and safety issues I experienced prior to the accident, including the possibility of system or sensor malfunction. Additionally, my claim for relief under Illinois Lemon Law was denied without fully considering the pattern of defects and safety concerns. I have also filed a complaint with the National Highway Traffic Safety Administration (NHTSA), Complaint #XXX, regarding safety concerns with this vehicle. Following the accident, my vehicle was handled by E&R Towing. I have concerns regarding how my vehicle was managed after the crash, including the handling process and lack of transparency regarding procedures and fees. I am requesting that this matter be reviewed for potential violations of Illinois consumer protection laws, including unfair or deceptive practices, failure to properly address known vehicle safety issues, and improper handling of my vehicle following acciden INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11727465March 27, 2026
ELECTRICAL SYSTEM
Instrument panel cluster dashboard failure, found a massive recall online for Wranglers 2018-2024 for this issue, called dealer who informed us our VIN was not under this recall, but we have a Wranger 2019 with the same issue so should definitely qualify. Called JEEP who informed us our VIN was not under this recall and they won’t do anything about it. This issue is deemed a SAFETY HAZZARD per recall, and we do qualify but they say our VIN specifically does not. This has to be illegal as well as unsafe. Unable to see mileage, gas, safety alerts, etc. because of outage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727473March 27, 2026
ENGINE
WHILE DRIVING ON HWY AT HIGH RATE OF SPEED WHILE IN MODERATE TO HEAVY TRAFFIC- THE ENGINE FAILED, LOCKED UP AND STALLED IN THE FAST LANE- THERMOSTAT OVERHEATED WITHOUT WARNING OR LIGHTS- ENGINE LOST COMPRESSION- SHOULD BE RECALL AS THIS IS PREVALENT IN THIS MODEL ENGINE- 2020 JEEP WRANGLER SAHARA UNLIMITED 4 CYL 2.0 TURBO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727591March 27, 2026
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
In October, my son was driving our Jeep Wrangler 4xe when the vehicle suddenly lost power steering, acceleration, and braking while multiple warning lights were flashing on the dashboard. The vehicle became very difficult to control and created a serious safety concern. We have a video showing all of the warning lights flashing during this incident (it is not allowing me to upload a video below as the file is too large) The vehicle also currently has recalls and service campaigns, including Recall 78C related to a potential engine defect and HBMHCP related to the hybrid battery system. These issues make us feel the vehicle is unsafe and not reliable to drive. The recalls and issues have also affected our ability to use the vehicle as intended and have reduced the value of the vehicle. We are concerned that this vehicle may have a safety defect related to the engine or hybrid/electrical system that could cause loss of power, steering, braking, or vehicle control. We have been told there is currently no fix for these issues and that we should continue driving the vehicle, to park outside and not charge it. This makes us feel the vehicle may be unsafe and unreliable to drive. We are making monthly payments for a vehicle that does not behave as intended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727505March 27, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My 2024 Jeep Wrangler 4XE has been out of service for a total of 23 days across two separate dealer visits for battery-related safety recall repairs. The vehicle currently has two open recalls with no available remedy: Recall #78C (NHTSA #25V-766) - PHEV safety recall related to hybrid battery fire risk. Parts are unavailable. Recall #A7C (NHTSA #25V-710) - FOTA firmware update recall due to potential loss of power while driving. No fix available. During the most recent service visit (02/26/2026 through 03/11/2026, 13 days) at Town & Country Jeep in Levittown, NY, the hybrid battery was fully removed and replaced under Recall #68C. Despite the battery replacement, the vehicle sometimes stops charging when plugged in, requiring me to unplug and replug to resume charging. The two remaining open recalls have no available parts or fix. One of them (Recall #A7C) involves a potential complete loss of power while driving, which is a serious safety hazard. The 4XE model was discontinued in 2026. I am driving a vehicle with known unresolved safety defects and no timeline for a remedy. No crash or injury has occurred. No fire has occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727458March 27, 2026
ELECTRICAL SYSTEM
1. The Hybrid Battery , yes, Jeep is at dealer since 3/12/25. After daily calls to get updates, including voicemails and emails to service rep and Manager several times, Finally was advised on 3/25/26 (13 days) that it needs the part and will be at least 4-6 weeks more, no loaner, no info, nothing else was provided other then to call Jeep cares to file a complaint--you can imagine how that went---they referred me back to the dealer but did open a complaint/ 2. was advised car could go on fire at any time, thank God I was not driving it at the time. 3. seems its a known common problem and current recall. 4. Inspected by Rockland jeep dealer and still sitting there. 5. no warning signs prior to car not starting. car is a lease and the lease expires prior to getting the car back, I called chrysler leasing and they directed me to call the dealer, called Jeep cares and they advised still waiting on rental authorization so I can get a rental car (which I would have to pay for and trust they will reimburse me- after all this, I do not trust them) , also they said to call the dealer after opening up a case. Bottom line, I am 16 days in , with 4-6 weeks to go with no car, no options as of this claim. I pay 700 a month for this lease and I will be out 2 months---I just asked them to extend it for the 2 months on them or keep the Jeep, Chrysler advised again to call dealer as they cannot do any of that. The dealer not advising me for 2 weeks what ( per Jeep cares) takes 10 minutes to diagnose, not providing a loaner after a week calling for one. I do not know what to do other then start to call lemon law attys?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727336March 26, 2026
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
My complaint is that I was sold a dangerously defective vehicle with a known, unrepaired “stop driving” airbag safety recall, was not warned about the deadly risk, and am now being told to move and tow the car in direct contradiction to official safety instructions. ### Factual background - The vehicle I purchased has a Takata‑type airbag safety recall that carries a formal “do not drive” or “stop driving” warning because the airbag can explode and kill or severely injure occupants, even in a minor crash.[1][2][3][4] - Federal safety authorities have confirmed that at least 28–29 people in the United States have been killed and more than 400 injured by exploding Takata airbag inflators.[3][4][5][1] - I received the recall notice about two months ago, but I was told the repair parts were back‑ordered, which delayed fixing the deadly defect through no fault of my own.[1][3] - During this delay, the vehicle’s battery became completely dead, and I am now being told by the recall and towing company that I must make sure the car is taken out of the garage, which would require entering and moving a vehicle I have been legally and explicitly told not to drive. ### Legal and safety concerns - Official guidance from the National Highway Traffic Safety Administration (NHTSA) and the manufacturer is that vehicles under this Takata “do not drive” recall must not be driven at all until the defective airbag is replaced, because even a minor collision can cause the inflator to explode and send metal shrapnel into the cabin.[2][4][3][1] - The instruction to move or drive the car out of the garage conflicts with this clear safety warning and effectively asks me to assume a risk that has already caused multiple deaths and serious injuries nationwide.[4][5][2][3][1] - Federal law prohibits franchised dealers from selling new vehicles with unrepaired safety recalls, and legal experts warn that selling used vehicles with undisclosed safety defects can expose sellers and dealers to
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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