Jeep Liberty Complaints

8,882 consumer complaints on file.

#10426628September 21, 2011
FUEL SYSTEM, GASOLINE
GAS SPURTS OUT THE FILLER TUBE WHEN THE VEHICLE IS BEING FILLED AND IT IS NEAR FULL. THE AUTOMATIC PUMPS DO NOT SHUT OFF AS THEY WOULD WHEN THE VEHICLE'S TANK IS FULL. THIS HAPPENS REGARDLESS OF WHETHER I AM FILLING WITH THE CONVENIENCE LOCK ON THE HANDLE OF THE PUMP OR WHEN FILLING THE VEHICLE SQUEEZING THE PUMP HANDLE MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426644September 21, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING, HE LOST CONTROL MOMENTARILY. THE CONTACT NOTICED THAT ONE OF THE TIRES WAS DEFLATED AND THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE REAR CONTROL ARMS WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 120,000. ONE CONTROL ARM WAS COMPLETELY BUSTED AND RUSTED THROUGH. THE OTHER ONE WAS RUSTED AND WOULD HAVE BROKE AT ANYTIME. UPDATED 10/19/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426393September 20, 2011
SUSPENSION
WHILE INITIALLY STARTING TO MOVE THE VEHICLE, MY WIFE NOTICED THAT THE CAR WAS NOT ACTING CORRECT. SHE GOT ME, I LOOKED UNDER THE CAR AND NOTICED THAT THE DRIVERS SIDE REAR AXLE CONTROL ARM WAS COMPLETELY RUSTED THROUGH AND THE REAR TIRE WAS MOVING BACK AND FORTH IN THE WHEEL WELL. OBVIOUSLY THE CAR WAS INOPERABLE TO USE AT THIS TIME. THE JEEP DEALERSHIP (PINCKNEY CHRYSLER DODGE JEEP INC., PINCKNEY, MICHIGAN) CLAIMED THEY DID NOT KNOW OF ANY ISSUES WITH THE RUSTED THROUGH CONTROL ARM AND THE SERVICE MANAGER DID CHECK FOR ANY OUTSTANDING RECALLS ON THE VEHICLE BUT I KNEW WE WERE NOT THE ONLY ONES THAT HAD THIS PROBLEM. I WENT TO A LOCAL JUMK YARD (BECAUSE WERE VERY TIGHT ON MONEY) AND BOUGHT A USED, LIKE NEW ONE AND REPLACED THE PART MYSELF. THE JUNK YARD SAID THEY SELL A LOT OF THEM, OBVIOUSLY JEEP HAS A PROBLEM AND ARE TRYING TO HIDE IT WITH THIS COMPONENT RUSTING THROUGH. I DO HAVE THE FAILED PART IN MY POSSESSION AND WILL GLADLY E-MAIL PICTURES OF IT TO ANYONE OF INTEREST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426404September 20, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RETURNED TO HER PARKED VEHICLE AND NOTICED THE DRIVERS SIDE WINDOW WAS INSIDE THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE MOTOR FOR THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD SINCE RECURRED ON TWO OCCASIONS, ONCE ON EACH REAR WINDOW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426418September 20, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT AS HE DROVE OVER A ROAD BUMP AT 35 MPH, BOTH REAR WINDOWS FELL INTO THE DOOR PANEL AND FRACTURED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT EACH WINDOW REGULATOR WOULD NEED REPLACING AT A COST OF $400 PER WINDOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426503September 20, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THE WHILE REFUELING THE VEHICLE, FUEL SPILLED FROM THE PUMP AND ONTO THE GROUND. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSED THAT LOCATED THE FAILURE AT THE FUEL TANK AND ADVISED THAT IT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED (CASE NUMBER 21321679) AND ADVISED THAT THEY WOULD COVER FIFTY PERCENT OF THE COST FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,355 AND THE CURRENT MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426269September 19, 2011
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
IN RESPONSE TO ALL THE COMPLAINTS OF ABS LIGHT AND BRAKES FEELING LIKE THEY WON'T WORK. I HAD THIS PROBLEM AND WAS AT THE DEALERSHIP A LOT OVER THE LAST 2 YEARS. IT TURNED OUT TO BE A BURNT WIRE! I HAVE NOT HAD ANY PROBLEMS IN THE LAST 3 MONTHS (WHICH IS A LONG TIME FOR THIS CAR)!. PLEASE TELL YOUR MECHANIC TO CHECK THE BRAKE SENSOR (ABS SENSOR) WIRES!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426318September 19, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THE REAR DRIVERS SIDE AUTOMATED WINDOW FAILED TO OPERATE. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO BE REPAIRED. IN AUGUST OF 2010, THE REAR DRIVERS SIDE WINDOW REGULATOR WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426370September 19, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATOR FAILURE. THIS IS THE FOURTH TIME IN 2 YEARS. THIS IS A MAJOR PROBLEM THAT IS VERY EXPENSIVE TO FIX. THE REGULATOR FAILS WHEN THE CAR IS NOT EVEN IN MOTION. THE WINDOW WILL FAIL TO ROLL UP OR DOWN WHEN THE REGULATOR FAILS AND IT MAKES A GRINDING SOUND WHEN YOU TRY TO ROLL THE WINDOW UP OR DOWN. THIS IS OBVIOUSLY A HUGE PROBLEM JUDGING BY HOW MANY COMPLAINTS ARE LISTED ON THIS WEBSITE. JEEP NEEDS TO RECALL THE POWER WINDOW REGULATORS IN THESE VEHICLES AND TAKE CARE OF THEIR CUSTOMERS. WHO HAS THREE HUNDRED DOLLARS TO FIX AN ONGOING PROBLEM TWO TIMES OR MORE A YEAR. I AM A VERY UPSET CUSTOMER AND I THINK SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425745September 16, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN SHE WAS ADVISED THAT THE FRONT AND REAR BRAKE PADS AND ROTORS WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,700. UPDATED 11/23/11*BF UPDATED 02/27/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425685September 15, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, FUEL SYSTEM, GASOLINE
DURING FUELING AT THE END OF THE PROCESS THE FUEL PUMP WILL "CLICK" OFF. AFTER THE CLICK, A FAIR AMOUNT OF FUEL SPILLS FROM THE FUEL TANK DOWN THE SIDE OF MY VEHICLE AND THE GROUND. THIS IS A DANGEROUS CONDITION TO THE ENVIRONMENT AND A WASTE OF FUEL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425533September 15, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
WHILE THE HEADLIGHTS ARE ON IN MY 2002 JEEP LIBERTY THEY RANDOMLY FLICKER OFF AND ON. IT'S NOT JUST ONE QUICK CLICK OFF AND ON, BUT IT IS ALWAYS A RANDOM, NUMEROUS PATTERN OF FAST CLICKS OFF AND ON. FURTHERMORE, YOU CAN NOT FORCE THE REPLICATION. THIS IS A HUGE SAFETY HAZARD. SOMETIMES A CAR TURNING LEFT IN FRONT OF ME THINKS I'M SIGNALING THEM TO GO AHEAD IN FRONT OF ME. OTHER TIMES AT NIGHT, THE LIGHTS JUST GO OFF FOR A FEW SECONDS AND YOU ARE DRIVING BLIND. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425550September 15, 2011
STRUCTURE:BODY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 2006 JEEP LIBERTY HAS A SERIOUS PROBLEM WITH THE WINDOW REGULATORS AND LIFT PLATES. JUNE 1, 2010, WAS THE FIRST REGULATOR TO GO OUT. THE SECOND ONE WENT OUT SHORTLY AFTER THAT. NOW THE FIRST ONE HAS DROPPED AGAIN. THE FIRST TIME, I PAID OVER $400 FOR THE REPAIR. THE SECOND ONE WAS COVERED BY CHRYSLER COMPLETELY, AND THEY REIMBURSED ME $333 FOR THE FIRST REPAIR WHEN THE SECOND REPAIR WAS DONE. THEY ARE GOING TO "CONSIDER" REIMBURSING ME FOR THIS THIRD ONE, BUT I HAVE TO JUMP THROUGH ALL OF THEIR HOOPS FOR IT TO BE CONSIDERED. THIS IS A SERIOUS PROBLEM THAT IS AFFECTING MANY MANY LIBERTY OWNERS. THERE SHOULD BE AN EXTENDED WARRANTY ON THESE REGULATORS AND PLATES. MY DAUGHTER IS DRIVING THIS CAR AND SHOULD NOT HAVE TO BE CONCERNED WITH WHETHER HER WINDOWS ARE GOING TO STAY UP. THIS IS A SERIOUS SAFETY ISSUE. NHTSA SHOULD DEMAND THAT CHRYSLER EITHER RECALL THESE OR AT BARE MINIMUM PUT AN EXTENDED WARRANTY ON ALL LIBERTYS FOR THESE PARTS. UGH. THIS IS RIDICULOUS. OH, AND WE BOUGHT THE CAR USED IN NOVEMBER 2009. FOR ALL WE KNOW, MULTIPLE REGULATORS MIGHT HAVE BEEN PUT ON THIS CAR IN ITS FIRST 36,000 MILES BEFORE WE BOUGHT IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425393September 14, 2011
WHEELS, TIRES:VALVE
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE PARKED, THE CONTACT NOTICED THE TIRE PRESSURE LIGHT WAS ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE ALUMINUM TIRE PRESSURE SENSOR WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN REPLACED THE FRONT PASSENGER SIDE TIRE PRESSURE SENSOR WITH ONE THAT WAS MADE OF RUBBER. THE CONTACT NOTICED THE FRONT AND REAR DRIVER SIDE AND REAR PASSENGER SIDE TIRE PRESSURE SENSORS WERE ALSO CORRODED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,343. UPDATED 11/01/11*LJ THE CONSUMER STATED THE VALVE STEMS WERE POORLY DESIGNED. UPDATED 12/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425442September 14, 2011
VISIBILITY
SINCE WE BOUGHT THE LIBERTY WE HAVE HAD A TOTAL OF 12 INCIDENTS WHERE THE WINDOWS HAVE FALLEN DOWN AND LEFT THE VEHICLE VULNERABLE TO THE ELEMENTS AND ON TWO OCCASIONS PERSONAL PROPERTY HAS BEEN TAKEN FROM INSIDE THE VEHICLE IN SHOPPING CENTER PARKING LOTS. CHRYSLER SOLD US AN EXTENDED WARRANTY WHICH WILL COVER THE REPAIRS BUT THERE IS A $100 DEDUCTIBLE EVERY TIME THE VEHICLE GOES IN. JEEP MAKES A JOKE OUT OF IT WHEN THEY SEE ME COME IN BY SAYING "WHAT, ANOTHER WINDOW ?" AND THEN LAUGHING AND SAYING THIS IS GETTING TO BE A ROUTINE, THIS IS TRUE AND I KNOW ALL OF THE PEOPLE THERE BECAUSE I SOLD CHRYSLER/ JEEP / DODGE FOR 5 YEARS SO I JUST LAUGH WITH THEM BUT IT REALLY MAKES ME MAD THAT JEEP WON'T FIX AN ISSUE THAT IS SO OBVIOUS AND SO MANY PEOPLE HAVE PROBLEMS WITH. THIS IS A SAFETY ISSUE SINCE MY WIFE DRIVES THIS CAR TO WORK AND WHEN SHE GOES TO THE CAR AFTER WORK SHE HAS TO CHECK AND SEE IF ANYONE IS INSIDE THE VEHICLE BEFORE SHE GETS IN AND WHEN SHE IS DRIVING THE CAR ON THE FREEWAY IF THE WINDOW FALLS DOWN IT STARTLES HER AND SHE HAS ALMOST HAD AN ACCIDENT TWICE OVER THE FRONT WINDOWS FALLING. I NOW HAVE TWO WINDOWS BEING HELD UP BY COAT HANGERS STUFFED IN THE WINDOW TRACK SO THE INSIDE DOESN'T GET WET OR THE CAR SIT OUTSIDE WITH WINDOWS WIDE OPEN. SOMEONE NEEDS TO NIP THIS IN THE BUD AND GET THE CHRYSLER CORPORATION TO STEP UP AND FIX THESE VEHICLES BEFORE THEY HURT SOMEONE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425211September 13, 2011
STEERING
I CANNOT CONTROL MY VEHICLE WHILE DRIVING ON THE HIGHWAY. THE STEERING COLUMN SEEMS TO BE VERY LOOSE AND THE JEEP SHIMMIES. IT SEEMS THAT WHEN YOU REACH MAYBE 50 MPH THE BACK END SEEMS TO PULL TO THE RIGHT WHILE YOU ARE TRYING TO DRIVE STRAIGHT. CAUSING ALOT OF SHAKING AND PULLING GOING ON. A VERY UNSTEADY RIDE. AND NOTICED WHEN TRYING TO STOP AT THE FAST PACE THE FRONT END WANTS TO GO TO THE LEFT WHILE THE BACK END WANTS TO GO TO THE RIGHT. VERY SCARY DRIVING CONDITIONS. TOOK IT TO THE JEEP DEALER LAST YEAR AND THEY TOLD ME THAT THERE WAS NOTHING WRONG WITH THE VEHICLE, THAT JEEPS HAVE ALOT OF PLAY IN THE STEERING. BUT WHEN I NOTICED THAT WHEN I GO OVER A BUMP A LOUD CLANKING NOISE HAPPENS I DECIDED TO LOOK ON LINE TO SEE WHAT THE PROBLEM COULD BE AND I SAW THAT THERE WAS A RECALL ON BALL JOINTS, SO I THOUGHT IT COULD BE THAT. I TOOK IT INTO THE DEALERSHIP YESTERDAY AND THEY TOLD ME THAT THERE WAS SOMETHING WRONG, DESCRIBED EXACTLY WHAT I WAS DEALING WITH AND TOLD ME THAT THEY WOULD FIND OUT. TO MY DISMAY, THEY SAID IT WAS MY REAR LOWE CONTROL ARMS THAT NEEDED TO BE REPLACED AND WOULD CHARGE ME OVER 600 TO FIX. NOW FINDING OUT THAT OTHERS ARE HAVING THE SAME ISSUE AND SOME HAVE RESULTED IN A WRECK. SOMETHING NEEDS TO BE DONE REGARDING THIS ISSUE BEFORE SOMEONE LOSES THEIR LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425066September 12, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK ON A 2008 JEEP LIBERTY, FUEL WILL OVERFLOW OUT OF THE TANK FILLER TUBE ON TO THE VEHICLE AND GROUND AFTER THE FUEL PUMP HAS SHUT OFF. FUEL OVERFLOWS OUT OF THE FILLER TUBE AFTER THE FUEL PUMP IS SHUT OFF, EVEN WHEN FILLING IT AT A LOW FLOW RATE. IT STARTED OCCURRING WHEN THE VEHICLE HAD APPROXIMATELY 55,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425114September 12, 2011
ENGINE AND ENGINE COOLING
NEEDS NEW ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424587September 10, 2011
FUEL SYSTEM, GASOLINE
AFTER FUELING THE VEHICLE, A SUBSTANTIAL AMOUNT OF FUEL SPLASHES BACK OUT ALL OVER MY HAND, THE VEHICLE, AND THE GROUND. THIS IS NOT DUE TO OVER FILLING, EVEN IF I TRY TO STOP IT EARLY, FUEL STILL SPLASHES BACK OUT. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED BY CHRYSLER-JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424485September 9, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK WITH GAS IT OVER FILLS EVERYTIME. THE PUMP IS STOPPED WHEN FULL, BUT IT WILL OVER FILL ENOUGH TO WHERE IT WILL COME SPRAYING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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