Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11652668April 3, 2025
ENGINE
While I was driving ,my vehicle unexpectedly shut off without warning ,creating a dangerous situation ,thankfully I was able to safely pull over .Due to this issue I had my car towed to dealership for inspection I discovered my car is included a recall number 22v056000 Hyundai refusal to honor a recall that directly affected my car Hyundai have denied the recall on my car for no reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652594April 3, 2025
FUEL/PROPULSION SYSTEM
While driving in Dallas the engine seemed to have problems. We ended up pulling over and having the vehicle towed to a Hyundai dealer in Arlington TX where we live because we were concerned the vehicle was unsafe to drive and could stall out on a freeway. The dealer informed us they needed to replace the fuel injectors at a cost of approximately $1800. The vehicle has approx 60,000 miles and we also purchased an extended warranty. Apparently no warranties cover this issue according to the dealer. It seems Hyundai should take some responsibility for this defect which could be potentially dangerous when driving the vehicle with these known issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651986April 1, 2025
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The check engine and check engine oil warning lights were illuminated. The vehicle was taken to a local service shop where it was diagnosed with engine knock. The contact was informed that the engine needed to be replaced. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V727000 (Engine); however, the VIN was not included. The vehicle was towed to a local dealer, where it was diagnosed and determined that the engine needed to be replaced due to the knocking coming from the engine. The local dealer advised the contact that parts for the repair were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651584March 30, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Recall # 251 has been going on at great length and I have an appointment for 11:30am April 1,2025 for what they deem as a solution to # 251 Recall that does not fix the problem and goes against everything that the NHTSA and FEDERAL GOVERMENT LAWS are in place for, you are allowing them to continue to not do what the laws clearly state and in a certain time period have repaired, replaced or make restiitution for the recalled issue it also is stated that they do not need to for automobiles older than 15years.Their Bandaid only creates other problems and dangers and by 02/11/2026 my car will be 16years old but it wasn’t when all this first started,I own a time bomb and can not afford to buy another vehicle,Im retired and live on a fixed income. Im not sure if letting them change a fuse to a lower wattage so it would fail and make the ABS System Disabled there by stopping leaking brake fluid from igniting.Does Not Meet Any Requirements and Creates More Issues.My Car has AWD and is low mileage for the age.I don’t agree with letting them do this but Im afraid of what NHTSA or They can do if I don’t,Why aren’t you stopping them perpetrate a fraud.This is not by your own law's fines have not helped the millions involved in this #251 Recall Thankyou.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651532March 29, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
Regarding the forward collision warning. This system I feel is honestly scaring me and I am now turning it off whenever I start the car I was driving one day and a car abruptly stopped in front of me for a quick second but started rolling again rather quickly. I was slowing down, I saw the car stopping and before I could even react the car slammed on the breaks and completely locked the wheels up and I came sliding to a stop. It almost caused me to be rear ended which I am glad did not happen but again very close. I am also worried it may detect oncoming traffic and slam on the brakes I don’t like feeling that I’m not in control of the vehicle. This system in particular needs either disabled or looked over again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651335March 28, 2025
ENGINE
I had my oil changed at a Hyundai dealership at 102,000 miles however even before the next oil change was due my engine had a bearing failure. The dealership could not fix my car for months and that I should find another Hyundai dealership to fix the issue. The next dealership told me that the cost was $14000k to fix and that the engine had oil sludge buildup. My Carfax report is shows consistent and provable oil maintenance every 3K - 4K miles. The engine had been consuming oil which I report to the dealership but sine there was not any check engine light they did not do anything about the consumption problem. I have not yet had the vehicle inspected by independent mechanic or anyone else. no warning lights ever came on that alerted me to low oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651364March 28, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Issue has happened twice now, about 2 months apart. Driving at highway speeds, 60-75 mph, no other cars around, no reason for braking or stopping, the emergency brake comes up for a few seconds, abruptly slowing the car down for no reason. Very scary as the car starts to slow down from a high speed, very jolting. I've complained to Hyundai but they claim they are not aware of the issue and there are no codes the vehicle puts out so they cant investigate further without replicating the issue, but its random and you don't know when its happening. I've looked online and it appears there are quite a bit of 2023/2024 Tucson's that are having the exact same issue I am.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650968March 27, 2025
ENGINE
A knocking noise from the engine. The dealership is refusing to give us a warranty for the rebuilt of the engine that we will be covering 40% of the cost. Is this possible? For us to spend approximately $7K and not get a warranty on the work done?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650988March 27, 2025
POWER TRAIN, ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651027March 27, 2025
ENGINE, POWER TRAIN
The contact owns a 2018 Hyundai Tucson. The contact stated that the vehicle was consuming an excessive amount of engine oil with the oil warning light illuminated. The vehicle was taken to an independent mechanic and a dealer to be inspected and two oil consumption tests were performed by the dealer. The oil consumption tests showed no defects with the engine. The dealer performed an engine flush; however, the failure persisted. The contact was advised to have oil changes performed every 3,000 miles instead of the recommended 5,000 miles. The contact stated that recently, after having an oil change, the dealer recommended a transmission fluid flush. The contact stated that after the transmission fluid flush was performed, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure, and the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651110March 27, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Fuel injectors no warning…went to get breaks checked, while they were checking them the engine light turned on after that they couldn’t get my car to start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651150March 27, 2025
FUEL/PROPULSION SYSTEM
September 15, 2024 while driving with cruise control set at 65mpg, the 2022 Hyundai Tucson began shaking and experienced an abrupt loss of power. I released the cruise control, and the vehicle wouldn't accelerate over 45 mph without shaking severely. September 16, 2024 car was inspected by a dealership and determined it was the 4th cylinder fuel injector; mileage on the vehicle was 45,314. Repairs were made per a TSB P030X. January 27, 2025, while driving with cruise control at 60mph, the same thing happened again. Managed to get the car to another dealership, only to find out all 4 fuel injectors needed to be replaced; this time with a TSB 25-FL-001H kit; mileage was 50181. Approximately March 11, 2025 car started the same issue, only this time there was no abrupt shaking or loss of power, however very strong smell of fumes. I refused to park the car in my garage, and immediately called Hyundai USA with all of this information from the start of these issues until current. The car was then taken to another dealership with mileage at 51332, only a difference of 1151 miles since last issue. This time all of the fuel injector seals are melted. Hyundai USA refuses to do anything about it. It was verified with the service technician this last time, that raw fuel was leaking onto the hot engine and could have resulted in the car catching on fire. The first two times this happened, I was out of state while being broken down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650908March 26, 2025
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated while driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 30 MPH. In addition, the check engine warning light was illuminated. The vehicle was driven to the shoulder of the road. The vehicle was then driven to the residence. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The contact stated that the failure had occurred nine times, including six times while driving on major highways. Additionally, the contact stated that the computer software was updated, and the knock sensor was replaced twice due to the failure. The manufacturer was made aware of the failure, and a case was filed. The contact was informed of a possible buyback offer; however, the offer was reviewed and declined. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650923March 26, 2025
FUEL/PROPULSION SYSTEM
The fuel injectors are bad. When the first fuel injector failed, the Hyundai mechanic stated that the remainder of fuel injectors would also fail but they could not proactively replace them. Two fuel injectors have failed in the matter of 6 months and it’s expected the last two will follow suit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650857March 26, 2025
FUEL/PROPULSION SYSTEM
Fuel injectors failed. It's been 3 weeks and it hasn't been fixed yet. It is still under warranty. But it's been 3 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650679March 26, 2025
FUEL/PROPULSION SYSTEM
This is the SECOND time the vehicle has lost power and either had the engine die or stopped producing enough power to drive safely. The first time, the engine lost power to the put of not being able to maintain speed on a very busy highway during rush hour, forcing me to pull to the nearest side (left side of road) that had a narrow shoulder next to fastest vehicles. The most recent event (3/25/2025) took place in a parking lot. Engine was VERY rough at idle and when placed in reverse, it died. Could not restart for ~10 minutes, after which time the problem persisted. In both instances a tow truck had to take vehicle to dealership. In both cases the dealer indicated it was the fuel injectors causing the issues. No check engines lights or other dashboard light came on except for an indication to start the vehicle in Neutral. I used the companies app for the vehicle and no error codes came up. This issue resulted in no damage to persons or property, but could have if I wasn't next to shoulder in the first incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650097March 24, 2025
ENGINE
There is metal shards in the oil from the engine. The oil burns up within a week or so. The guy at the oil change place said it was common in these make and model cars and I need a new engine. It can stall or catch fire which can pose a risk to me and/or other cars on the road. I drive around with a [XXX] son it's my daily car and the engine is not good. We are constantly having to put oil in it. Other vehicles from this company have been recalled for the same issue. Please have it inspected and fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650106March 24, 2025
ENGINE
Engine failed at 137,000 miles. The vehicle is available for inspection. The engine failed while driving with no warning lights, or indications that anything was wrong. It started with a knock that gradually got worse and worse over the course of 5 miles. Once it shut down it failed to ever restart again. Te vehicle was inspected by a Manufacturer Dealership, they did not give me specific insights as to what caused the engine to fail other than that there was no oil present in the engine at the time of inspection. However I have every oil change receipt, documenting regular, on time oil changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650302March 24, 2025
ENGINE, POWER TRAIN
There is a significant issue for engine oil consumption that may cause the engines to seize up and require repairs and or replacement. To that end the vehicle purchased has a 15 year 150,000 mile extended warranty included. The vehicle is now in for additional repairs related to the same issues and verification if a new engine will be required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649986March 23, 2025
FUEL/PROPULSION SYSTEM
Vehicle began shaking upon starting and was not accelerating properly. Engine light came on and a warning appeared on the LED screen to take care to dealer immediately. Upon inspection by the dealer, the problem was determined to be a faulty fuel injector (on Thursday 3/20). The part is NOT kept in stock at the dealer and was ordered from the warehouse for delivery the next day (Friday 3/21). I should have had the car repaired and returned to me by end of day 3/21 or next day, Saturday 3/22. I called after not receiving an update on Friday and was told the part is on BACKORDER. When the problem was diagnosed on 3/20, at the Hyundai dealer service department, the employee in the service department admitted that this was a common problem with the Tuscon and that no recall had been issued. He also said that the car is NOT DRIVABLE until the issue is fixed. A quick Google search showed that is very much a serious and common issue. I also appears that once one goes out, the rest will start to need to be replaced and are being done AS THEY BREAK, rather than replacing them all and/or fixing what is causing them to be faulty. I was told they have no idea when the parts will be ready. It clearly is a common problem if they do not have the parts readily available to fix my vehicle. In addition, he added it may take up to several weeks. The car just turned 3 years old and has 34,000 miles on it. I have NEVER had such a bad issue with any new care I have owned. There was absolutely no indication anything was wrong on prior drives before starting up the car. I had just driven it 260 miles to my daughter's college and back. Thank goodness it didn't happen on the busy highway or on one of the country roads in the middle of cornfields. The dealer service employee said the broken part would be "sent for inspection" once they have it off and a new part available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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