Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11489451October 16, 2022
UNKNOWN OR OTHER
Passenger Front door will not open from exterior upon unlocking. Can only open door from inside vehicle by reaching over and releasing inside lever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489382October 15, 2022
UNKNOWN OR OTHER
Driver side rear unibody sub frame rusted through
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489176October 13, 2022
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai Tucson. The contact stated while in her daughter's possession, the engine had failed to start after multiple attempts. Several warning lights illuminated the instrument panel during the failure. The vehicle was jumpstarted and the horn began to blare once the engine restarted. The vehicle was taken to a dealer where they were unable to determine the failure. The contact also stated that the vehicle would rattle while both idle and upon activation of the AC. The manufacturer was notified of the failure and the contact was given to a case manager; she was later instructed by the case manager to take the vehicle back to the dealer for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488951October 12, 2022
TIRES, TIRES:TREAD/BELT
225/60R17 99H Hankook all 4 tires are splitting in between the tread
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488991October 12, 2022
ENGINE
The contact owns a 2010 Hyundai Tucson. The contact stated that the dealer had repaired the vehicle under Hyundai Technical Service Bulletin Number: 21-01-023H-3 (Engine Monitoring Logic Update). However, two months later, the vehicle stalled while at a complete stop. There was no warning light illuminated. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the Engine Monitoring Logic had failed and an unknown repair needed to be completed. The dealer sent a diagnostic report to the manufacturer who informed the dealer that they would cover half of the repair. The vehicle was not repaired. The contact contacted the manufacturer but was unable to speak to a live agent. The failure mileage was approximately 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488749October 11, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2015 Hyundai Tucson. The contact stated that the driver-side headlight failed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced or diagnosed. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488750October 11, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2017 Hyundai Tucson. The contact stated that an independent mechanic had previously replaced the driver's and passenger's side rear brake light bulbs; however, the failure recurred with the passenger's side headlight burning out quickly. The vehicle was taken to the dealer where it was diagnosed that the passenger's side headlight assembly needed to be replaced due to faulty wiring. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488787October 11, 2022
SERVICE BRAKES, HYDRAULIC
The contact owned a 2015 Hyundai Tucson. The contact stated while driving at 60 MPH with her son in the front passenger seat and her daughter in the rear seats, she heard an abnormal sound coming from underneath the hood. The contact veered to the side of the road and exited the vehicle along with her children. The contact saw flames of fire underneath the hood of the vehicle. The contact stated that the fire extended and burned the entire vehicle. There were no physical injuries sustained. However, the contact and her children sustained trauma. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The used car dealer was notified of the failure. The contact later received a recall notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic), which she associated with the failure. The Hyundai dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11488870October 11, 2022
ENGINE
Car suddenly lost significant acceleration power in normal conditions. According to Hyundai dealer inspection, the rod bearing failed and pressure in the engine was lost. Safety risk was causing an accident because of loss of power. No accident occurred due to being so close to the right shoulder. This would have been far more dangerous if this was on a 6-7 lane highway causing major accidents due to being an obstacle to normal traffic flow. No warning lights or lamps were displayed before incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488547October 9, 2022
ELECTRICAL SYSTEM
Window stuck in down position - forums full of this defect with repairs costing $500+ per window; windows protect you from weather and debris and when stuck up or down present a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488558October 9, 2022
STRUCTURE:BODY
The door latch (handle) on the rear driver side door is unable to open the door from the interior or exterior of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488457October 8, 2022
ENGINE, VEHICLE SPEED CONTROL
Knock sensor recall was done in May 2022. Brought vehicle into service for Ac problem and oil change, which was completed. Was on highway going home 65 mph speed limit hit a hill, my engine light started flashing, my transmission downshifted and I lost all accelaration while on hill, speed wouldn’t go any higher then 50 at that point. Got to closest gas station and had car towed back to dealership, I just want to point out that the knock sensor is going to put people in danger in certain situations like myself, I am not to happy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488179October 6, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the local dealer was contacted several times and failed to return the call to schedule a recall repair appointment. The contact stated that while reversing and depressing the brake pedal, the brake pedal emitted an abnormal sound. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488277October 6, 2022
UNKNOWN OR OTHER
Rear passenger door became unable to be opened. Started out as only a some times issue, but the door can no longer be opened at all. I had a previous car, same year, make, and model that had the same thing happen to both rear passenger doors. Both times it happened the car was still under warranty so I did not have to pay to fix it. That car was totaled and now I have this one. This car is no longer under warranty now though. So this is the 3rd time this problem has happened between 2 cars that I have had that are the same year, make, and model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488263October 6, 2022
ENGINE
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine will not start despite having the key fob with live battery on my person. 2. How was your safety or the safety of others put at risk? I was stranded 3 times in a week in dark public parking lots with limited cell reception. I had to abandon the vehicle to get to a warm, safe location, and as a single woman, did not feel comfortable staying with the car while other cars were loitering at night. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The car has been with the dealer for 6 days now and they have not been able to replicate the issue and it has happened to me 3 times in one week. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there doesn't seem to be any rhyme or reason why the car won't start. After a few hours, the alarm sometimes goes off, and the system resets, allowing me to restart the car. Given this car has a push button start ignition, there is no mechanical way to crank the ignition to start the car, so I am left with no recourse. The last time this happened, I had it towed to the dealership because even after waiting 3 hours, the system did not restart and I had no recourse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488055October 5, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) and the vehicle was repaired under the recall. The contact stated that while at a stop and attempting to accelerate, the vehicle failed to accelerate. The contact stated the vehicle nearly stalled with an abnormal oil burning odor coming from the vehicle. The vehicle was taken to the dealer several times and the rod bearings were tightened; however, the failure persisted. The manufacturer was contacted and stated that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488075October 5, 2022
EXTERIOR LIGHTING, SERVICE BRAKES
The left brake lights are on the vehicle remains on even when the brake is not pressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487910October 4, 2022
ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated that while her daughter was driving approximately 70 MPH, she started to hear a loud pinging noise coming from the engine compartment. The contact stated that her daughter stated that the check engine warning light illuminated and she steered the vehicle to a highway off ramp as the vehicle began to lose motive power. The contact said her daughter saw that several unknown warning lights were illuminated. The contact stated that the vehicle then stalled. The contact stated that her daughter called for a tow truck and had the vehicle taken to the dealer. The dealer diagnosed the vehicle and found metal shavings inside the oil pan and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487663October 3, 2022
POWER TRAIN
Vehicle hesitates and vibrates when accelerating from a full stop. It happens on every start since purchasing the vehicle in 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487753October 3, 2022
STRUCTURE:BODY
Paint is peeling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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