Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11490789October 25, 2022
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Car keeps throwing "P1326 glow relay short circuit" code. This is the 3rd time it has happened in 3 weeks of driving it. Engine power is limited, engine is knocking and squealing, wheels are locking up while driving, engine keeps dieing while actively moving and accelerator is pressed. Just purchased the car in used market with 105k on odometer. At time of purchase dealer indicated the they had to put a new top end into engine to get it to run. This car is the most expensive LEMON I have ever encountered!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490880October 25, 2022
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at 30 MPH, the vehicle began to stall and he saw smoke coming out from underneath the hood of the vehicle. Several unknown warning lights were illuminated. The contact veered to the side of the road and quickly exited the vehicle. The contact waited several minutes. The contact stated that upon opening the hood of the vehicle, he saw flames. The contact was able to extinguish the fire by shutting the hood closed. The contact stated that in the process of exiting the vehicle, he bumped his knee and twisted his ankle and received care from his caregiver. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The engine was replaced under an unknown recall. However, the contact stated that after the repair, the vehicle was experiencing rough starts and the engine was misfiring while driving. The vehicle was taken to a second dealer, Ron Tonkin Hyundai (675 NE Burnside Rd, Gresham, OR 97030), where it was diagnosed that the cylinder was misfiring. The dealer replaced the fuel injector, the spark plugs, and the cylinder head, and completed an oil change. However, the engine was knocking upon starting the vehicle. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that he would need to pay an Engine Control Unit (ECU) repair fee. The failure mileage was approximately 90,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11490814October 25, 2022
ENGINE, UNKNOWN OR OTHER
I was driving when the car stopped accelerating. Then I smelled something burning. I was able to pull over and saw smoke coming from my tailpipe. After that, the engine light came on. A warning came up on the display that said, multiple possible conditions have occurred with your vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490518October 24, 2022
STRUCTURE:BODY
Driver-side rear door fails to open from the inside or the outside. Currently, the passenger seated on that side of the vehicle has to enter and exit the vehicle using the door on the opposite side, which can easily be a safety issue. Thankfully, we have not been in an emergency incident or car accident where someone has had to use that door to get out of the car in a hurry. The failure to unlock the door and open seems to stem from an actuator mechanism that is faulty. (The same issue/complaint has been mentioned by other owners, including failure of more than one door latch, e.g. https://www.hyundai-forums.com/threads/help-16-tucson-limited-intermittent-door-unlock-fob-issue.690557/#post-6162832; https://www.carproblemzoo.com/hyundai/tucson/door-latch-problems.php, ) I contacted the local Hyundai dealer about this issue and was only able to get an appointment two months out (which will be tomorrow)! I will have more details regarding the repair associated with this issue after my appointment. But it seems like this should be a safety related recall given the potential danger of being trapped in a vehicle in the event of an emergency or an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490589October 24, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490602October 24, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Engine light and oil light stays on in the car. Car shaking really bad. Oil is evaporating in less than a thousand miles. 2017 Hyundai Tucson. Engine ticking noise and smells like fire.The contact owns a 2017 Hyundai Tucson. I received notification of NHTSA Campaign Number: 21V727000 (Engine). I previously took vehicle in to dealer for sae issue back in march of 2022. They said it was fixed and their were no other vehicle engine issues. I was driving 30 MPH, the vehicle stalled. My Warning light is illuminated. I was able to restart the vehicle and park the vehicle on the side of the roadway. The vehicle was not drivable. I took the vehicle to the local dealer who associated the failure with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. I have contacted the dealership 4 times and no one has called me back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490638October 24, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490634October 24, 2022
ENGINE, ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
What component or system failed or malfunctioned, and is it available for inspection upon request? Since February of this year, a few weeks after I purchased this car the center console has to be replaced...it is on order to be replaced since April due to rear camera malfunction (Hyundai of Bowie, submitted BBB complaint). A few weeks ago the emergency brake initiates randomly. And yesterday the Engine light is on. Yes available upon request How was your safety or the safety of others put at risk? I'm unable to see cars or people when in reverse. While taking off from a parked position, the emergency brake comes on and can cause me to crash or stop suddenly forcing someone to crash into the back of me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, took the truck for repair back in April, still unresolved (center console), no response from them after they supposedly ordered the replacement part. The emergency brake issue just started. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the rear camera would show previous images on the camera or green screen with lines. When the emergency brake comes on without being initiated by me, other lights come on as well. Now (10/24/22) the engine light is on!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490409October 22, 2022
UNKNOWN OR OTHER
The window regulator spool has melted on all 4 windows. This vehicle has less than 65000 miles and this should not be an issue. This is a safety issue. We have read hundreds of comments online of the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490426October 22, 2022
STRUCTURE:BODY
Door actuator stopped working on passenger rear door so door can’t be opened from inside or outside handles. Car is 2017 and under 55,000 miles but dealer says it is not a safety issue and can’t work on it for 3 months. What?!!!!! I can’t get my child out of the rear of the car. This is a HUGE safety issue and happening to a ton Of Hyundai vehicles of 2015-2018 timeframe. So many that there are Hyundai forums addressing this and no one is being helped. Dealers are not willing to fix this or cover as a warranty item. Should be a safety recall item immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490376October 22, 2022
UNKNOWN OR OTHER, POWER TRAIN
It’s not even an year I bought a 2022 Hyundai Tucson SEL (Convenience Package). I started getting couple of issues. 1. I noticed that Gears aren’t shifting smoothly and always ends whining between gear shifts. 2. Soundsystem started giving trouble since a week with unclear/distortion noises while playing music. I tried connecting via cable/bluetooth and changed to FM/USB but still the same. Worst experience for me. I hope Hyundai will help me by fixing the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490260October 21, 2022
STRUCTURE:BODY
On Oct. 14, 2022 I had to take my car in to repair/replace front passenger side window regulator. The window no longer would go up and down. $807.51. Yesterday, Oct. 20 my driver's side front window failed. Another $807 repair. I am a senior citizen (woman) on a fixed income also experiencing recent Ian hurricane damage and repairs. Am I to expect the rest of the windows to fail? Do I have some recourse with Hyundai?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490268October 21, 2022
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact stated that while driving in stop and go traffic, the braking system malfunctioned. The contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor causing the vehicle to crash into the rear of a second vehicle. During the failure, the contact sustained an injured left forearm from the air bag deployment. No medical attention was required. A police report was filed at the scene and the vehicle was towed away. The contact stated that the driver in the other vehicle left the scene after the emergency services arrived. The contact was unaware of any injuries to the other driver. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The contact later received notification of the NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The VIN was not available. The failure mileage was approximately 96,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11490350October 21, 2022
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION, ENGINE
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 65 MPH, the vehicle lost motive power with the oil warning light illuminated. The contact attempted to accelerate; however, the vehicle failed to respond as needed. The contact pulled over to the side of the roadway and the vehicle was towed to the dealer to be diagnosed. The contact was informed that oil was not being pumped to the engine as needed which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and suggested that a buy back for the vehicle. The failure mileage was 575.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490168October 20, 2022
ENGINE, POWER TRAIN
The dual clutch intermittently shakes and hesitates while accelerating from a stop. Also, sometimes it's sluggish while driving and feels like it might stall. This is dangerous because if I needed to speed up to avoid a crash, I'm afraid the car may hesitate and be involved in an accident. There are recalls for other Hyundais with the dual clutch transmission for this same problem. Available for inspection upon request. Didn't show this to my dealer. No warning lamps. The engine has always intermittently shook and hesitated when accelerating from a stop. The feeling that the vehicle is sluggish and that it may stall AFTER accelerating while stepping on the gas pedal started recently around 19,300 miles on the odometer. I also reported this issue to Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489701October 18, 2022
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Hello, I hope your day is going well. Recently I’ve been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 3 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control.” The car is only 4 years old. I leased it and at the end of last year or the year before decided to buy it from the dealer. My plan was to have it for the next 5 years but this issue greatly concerns me. It seems to be a manufacturing issue. My car vin is [XXX] and I’d like to correct this issues ASAP. Thanks. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489704October 18, 2022
SERVICE BRAKES
Good day, I hope your day is going well. I have a 2018 Hyundai Tucson and on several occasions when I have tried to stop rapidly my break seem to fail and the car slid further than expected. I noticed that there was an anti lock break hydronic recall on the 2018-2022 models but I never received a letter for my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489800October 18, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated while driving 30 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and park the vehicle on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer who associated the failure with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489522October 17, 2022
ENGINE
My daughter was driving on expressway the vehicle suddenly lost power. Vehicle began to shudder and became difficult to steer and control. On board diagnostic codes P0300 & P0301. Towed vehicle to my independent mechanic. His diagnosis was mis-fire in cylinder 3 and total compression loss in cylinder three. Major engine failure. Vehicle has 1.6l Gamma GDI engine. Vehicle was then towed to Hyundai dealer. Awaiting diagnostic from dealer ( four week backlog), but there where 85 failed engines ahead of me. Called three other dealers, all had diagnostic waits for engine failures exceeding 5 weeks. If failure is even covered the wait for replacement engines is stated as one year. Sudden loss of power impacted safety controlling the vehicle. I think the issues with this engine class will be well known to NHSTA and report so the size & impact of the issues is best understood at NHSTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489544October 17, 2022
SERVICE BRAKES, AIR
The contact leased a 2019 Hyundai Tucson. The contact stated that while driving approximately 10 mph and making a turn, the brake pedal was depressed but failed to respond and she crashed into an unknown vehicle. The brake warning light was illuminated. There was smoke detected in the vehicle. The air bag deployed. The contact sustained injuries to the arm and medical attention was provided. The passenger occupant did not sustain any injuries. There were no reported fires. A police report was filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was 8,600.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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