Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11536116August 2, 2023
ENGINE
The engine started burning oil and making clanking noises. I took it to the dealership where they told me that the vehicle will need a full engine replacement. The vehicle has 76k miles and well maintained. Just out of warranty. It's unacceptable for a modern engine to have these sort of problems. And I'm not the only one. I know a lot of people have been having the same issues with this same type of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535650August 1, 2023
ENGINE
Vehicle purchased Jan 2023. Vehicle began making suspect noises in June 2023 and was taken to Ford dealership where the car and extended warranty were purchased in January. We were told that the noise was believed to be due to low oil. Oil was changed as part of maintenance covered under the extended warranty. About 5000 miles had been driven since last known oil change that was done prior to our purchase of the car in January. On Jul 19, 2023, vehicle began to make loud noises again and had difficulty accelerating. The same day, engine stopped while exiting highway. Car was found to have little to no oil in it even though it had been serviced 6 weeks prior and had only been driven ~3000 miles. Engine was knocking badly but did not seem to be overheating. Three quarts of oil were added, but the car cut off when put into drive. Vehicle was towed to Ford dealership where it and extended warranty were purchased. Ford dealership declined to work on the car and stated it should go to Hyundai because the engine needed to be replaced. Due to long wait for Hyundai appointment, the vehicle is currently being assessed by a certified mechanic. I am looking to Hyundai or Class action lawsuits to see if this vehicle and situation will be covered by the manufacturer. We do not know the exact cause of the failure yet and if it will be covered. My mechanic is working with Easy Care warranty company. There were no warning lights, no check engine light, no gauges indicating it was overheating or low on oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535657August 1, 2023
ENGINE
Starting in early 2023 my engine started consuming oil. My car only has 60,000 miles on it. It's ridiculous to do an engine consumption test because this is a known issue with a class action lawsuit having already been filed. There are numerous complaints out there about this issue and yet an engine recall has not been done. Hyundai needs forced to replace these engine NOW before someone is killed with one seizing in traffic. I just did an oil change in February. I clearly don't drive my vehicle often at all. I noticed an issue at acceleration all the sudden it would bog down and not take off. Thinking I needed to change the air filter I did just that and then the check engine light came on. I made it to an O'Reilly auto parts store with a code P0011. I checked my oil to find NOTHING on the dipstick. Second time this year this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535658August 1, 2023
SERVICE BRAKES
Driving vehicle home from work a 7 mile commute driver front rotor and passenger rear rotors caught fire. Called fire department to ensure preventive measure of entire car catching fire. It appears both corners have fused pads to rotors creating high friction. No check engine lights or ABS light notifications on dash to warn of issue. Brakes and rotors replaced approximately 2 years ago and 25k miles with zero issues. Brake master reservoir is only low about 1 ounce of fluid with no signs of fluid leak on floorboard or firewall of vehicle. Abs module appears to have no fluid residue or leaks either. Have not checked fuses as of yet for failure.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11535568July 31, 2023
ENGINE
Just purchased a 2017 Tuscon less than a year ago. September 2022 with 62k miles on it and have had regular maintenance and suddenly low engine oil light came on. Also has a knocking sound. Car now only has 69k miles on it and and no mechanic will even do work on it. Says that car is known for engine issue. there is metal particals in the engine oil and oil is burning at large consumptions. Can not even drive car at this moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535609July 31, 2023
POWER TRAIN
Immediately after purchasing the car I stopped for gas. When pulling out of the parking lot and onto the road, the transmission stalled. The car did not move, the rpms jumped to 5-6 and the lurched and jerked forward then stopped and lurched forward again with the rpms jumping high. This had happened numerous times to various deplgrees since purchasing the car 48 hours ago. There were and continue to be no warning lamps or messages on the dash. I have an appointment with the dealer to have it assessed in a week. This is dangerous because it causes the vehicle to not pull into or cross traffic in a smooth, sage and predictable manner, potentially causing a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535618July 31, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 65 MPH, the vehicle lost motive power, prompting him to pull to the side of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was repaired, but the failure reoccurred. The vehicle was returned to the independent mechanic, who again diagnosed a failure with the catalytic converter. The vehicle was repaired a second time, but the failure reoccurred a third time. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535629July 31, 2023
ENGINE
In March 2023 I took my car to the dealership for routine oil change and mentioned that I was having to put oil in the car in between oil changes. The dealership said they would send the information to Hyundai and call me with their response but they never called me. On April 14, 2023 I took the car back to dealership after it started rattling, the engine light came on and the car went into limp mode. I left it at the dealership for 2 days for service. I was told to drive it for 1,000 miles and return for oil check But I had to bring it back to dealership before 1,000 miles because it was burning oil again. I left it at the dealership for 1 day for service I was told to drive it for 1,000 miles and bring it back for oil check. On June13, 2023 I brought the car back to the dealership and after waiting for an hour the tech told me he performed the last step in the oil consumption test and that my car was fine. But the car continues to burn oil and rattles. This is a car that I take to the dealership for routine oil changes since I purchased it in 2016. The engine is under warranty and every time I go to the dealership for this issue I get a different response because they know that Hyundai is aware of this issue with this make and model and it seems like nothing is going to be done about it. I continue calling the dealership for an update from Hyundai but they tell me they haven’t gotten a response. It’s obvious nothing is going to be done about this. In the meantime I’m afraid to drive to far, I’m continuously putting oil in the car and my warranty is not being honored. This is so frustrating!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535644July 31, 2023
ENGINE
The Hyundai Tucson 2017 we own experienced excessive oil burning, due to what appears to be a known Hyundai Engine failure which can cause the bearings to fail. My Hyundai Tucson appears to need new bearings which requires a full engine replacement based on how this car is made. This particular model does not have a recall on it however several other Hyundai models do for the very same known issue. This engine could have seized while driving at higher speeds on the freeway making this a serious safety matter. There does not appear to be a clear indicator of this excessive oil burning.The car was not leaking oil, was not smoking, but for some reason it was burning all oil between oil changes ( 3,000 miles). This 2017 engine should be able to go 5k miles between oil changes, however that was not the case. From reading various posts from other Hyundai Tucson owners, this issue is impacting more drivers than might be realized. The safety concern this kind of failure poses needs to be reviewed and someone needs to have Hyundai do the right thing and issue the recall for repair this known engine failure. People shouldn't have to lose their lives to get the right safety attention on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535575July 31, 2023
ELECTRICAL SYSTEM
My signals completely stopped working. Cameras are not showing from either side mirror either. Tried turning off and turning on the car and it still does not come back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535510July 31, 2023
ENGINE
The contact called on behalf of his girlfriend who owned a 2021 Hyundai Tucson. The contact stated while driving 5 MPH in the driveway, there was steam coming out from under the hood. There was no warning light illuminated. The contact parked the vehicle. The contact stated that as he opened the hood, flames came out. The contact's girlfriend also saw flames coming out of the A/C vents. The contact closed the hood and assisted his girlfriend and his pet in exiting the vehicle. The contact stated that his girlfriend slipped and fell while exiting the vehicle. The contact's girlfriend sustained back pain and the contact sustained a flash burn. There was no further information provided. The contact stated that the entire vehicle caught on fire. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. No police report was filed. The insurance company technician determined that the fire originated from the engine compartment. The vehicle was totaled by the insurance company and remained in the contats driveway. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 25,000.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11535332July 30, 2023
UNKNOWN OR OTHER
The back passenger door will not open from the inside or the outside. Any back seat passenger safety is at risk because they will be unable to exit the car incase of an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535200July 29, 2023
ENGINE, POWER TRAIN
There are no warning lights. My car stalls when I go to take off from a stop. It stalled on an interstate. It acts like there is no power if you put your foot on the gas all the way down It will take off eventually or if you put it in park turn it off and back on it will go without histation. This has happened at stop lights as well. I am scared that I will get hit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535220July 29, 2023
POWER TRAIN
Back in January of 2023, car would not go into reverse. While out driving the engine light came on and went into safety mode. I had no power to merge onto highway and make it up hills to get to Hyundai service repair. They said the gear actuator failed. They repaired, but within a week the car was not going into reverse and engine light came back on. They had my car for over a month with no loaner car. They replaced transmission. Car only had 32,000 miles on it. Yesterday, July 28, car started losing power in traffic. Sometimes car would lurch. Engine light on so I pulled into grocery store parking lot. Turned car off and when I turned back on a loud clunking noise. Called Hyundai and drove to service. The entire time the car struggled to merge or go up hills. They ran test and said the gear actuator failed. So this is a trend. It is under warranty but that is not the point, this is dangerous and you can get stranded or the car can lurch or loose power at any time. I complained to Hyundai the first time and they did nothing except repair under warranty guidelines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535232July 29, 2023
ENGINE
An engine alert go off to Refill Inverter Coolant. However, Coolant was full. When temp Gets hot 93+ seems to trigger alert. There is a technical service bulletin Hyundia issued “22-HC-002H“ REFILL INVERTER COOLANT WARNING LIGHT ON. TSB says to flush system. About 100 people posted on this issue. Post mention two types of coolant used a pink in newer models and blue in older 2022 models. Some mentioned replacing coolant pump. Apparently known issue and not appropriately addressed by Hyundai and Kia also has this issue, same engine platforms in both.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535207July 29, 2023
ENGINE
Check Engine Light comes on randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534983July 28, 2023
ENGINE, POWER TRAIN
Excessive oil consumption NM, replaced catalytic converter twice. Losing power again. 122450 miles. Trans mission slipping, not shifting into higher gear. Gas mpg down to 19mpg. Unsafe on highway, loses speed and revs too high
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534921July 27, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
The car has acceleration issues and when you try to press down on the gas it sputters and loses power, it is becoming a safety hazard when driving 45 mph or higher. If you try to pass another vehicle it slows down and almost stops, we have had to pull to the side of the road to avoid being in an accident. This is NOT normal for a vehicle to do this and something needs to be done before we end up dead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534656July 26, 2023
UNKNOWN OR OTHER
Back doors completely stop working. Not able to open the door from the inside or out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534657July 26, 2023
POWER TRAIN
Car shakes when when starting or stopping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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