Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11532258July 14, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
HeV and engine light came on while car was in motion and immediately lost power/decelerated, causing traffic hazzard to other potential drivers due to sudden and unexpected change in speed and inability to move car out of road. There were no prior warnings. Car is in shop and available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532316July 14, 2023
ENGINE
The contact owns a 2023 Hyundai Tucson. The contact stated while driving 45 MPH, the oil warning light illuminated. The contact pulled over and checked the oil level and became aware that there was no oil in the engine. The contact added oil however, the failure recurred. The vehicle was towed to the dealer and the dealer confirmed that there was no oil in the engine however, the cause of the failure was not found. The vehicle was not repaired. The manufacturer was contacted and stated that an oil consumption test needed to be performed. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531995July 13, 2023
POWER TRAIN
Tucson 2.0L hesitation at acceleration particularly from a rolling stop: This intermittent problem was checked initially by Marhofer Hyundai in Cuyahoga Falls Ohio, their findings were negative. We then took it to Great Lakes Hyundai in Streetsboro and they said they were aware of the problem and reset the computer, but it did not resolve the problem. This problem has put my family in harm's way many times, making a turn from a rolling stop the car lags into ongoing traffic. Our last visit to dealership we were told car was out of warranty 19,000 miles but the problem was never fixed. This vehicle was a certified pre-owned and have an extended warranty. I have attached a technical service bulletin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532004July 13, 2023
ENGINE
Engine is consuming oil and we are waiting for it to totally fail. We have a long list of things. These are notes from the end of the process when we gave up. I responded after the fourth consumption test on 11/28/2022 asking for them to re-open my case and have not heard from them so I called on 12/9/2022 to speak to my case manager. We started this journey with 118,000 miles and now we have close to 164,000. Went from 1qt every 1000 miles to 2qt’s every 1000 miles. Had to get another case manager to leave a message for my case manager to call me back. I don’t even know if they re opened my case. Hyundai has refused to admit the have a large issue with their GDI motors. They should not be consuming oil as much as they are. Only Theta motors are being covered in Non Turbo cars. This is my second vehicle currently owned with a gamma turbo motor. This one is waiting to fail and the other one has failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532043July 13, 2023
STRUCTURE:BODY
FRONT DRIVER SIDE WINDOW REGULATOR ASSEMBLY BROKE IN WHICH WINDOW WOULD NOT GO DOWN. REPAIRED ON 1/24/23 AT HYUNDAI OF ST AUGUSTINE FOR $737.27. THIS IS A SAFETY RISK DUE TO NOT BEING ABLE TO PUT WINDOW DOWN IN CASE OF EMERGENCY AND DOOR WOULD NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532049July 13, 2023
STRUCTURE:BODY
FRONT PASSENGER SIDE WINDOW WOULD NOT GO UP ON 7/05/23. I WENT TO DEALERSHIP TO GET AN OIL CHANGE AND WHILE SERVICE ADVISOR WAS PULLING CAR OUT HE PUT PASSENGER SIDE WINDOW DOWN AND IT WOULD NOT ROLL UP. I HAD THIS WINDOW DOWN 2 HOURS PRIOR AND HAD NO ISSUES WITH IT GOING UP. HYUNDAI OF ORANGE PARK SAID MOTOR AND WINDOW REGULATOR ASSEMBLY STRIPPED DUE TO ASSEMBLY BEING CHEAP PLASTIC. COST TO REPLACE AND GET WINDOW BACK UP IS $1400.00. HAD TO HAVE DEALERSHIP PUT UP WINDOW AND SHORE IT UP DUE TO IT BEING COST PROHIBITIVE TO REPAIR. SAFETY CONCERN BECAUSE WINDOW WILL NOT GO DOWN IN CASE OF EMERGENCY IF DOOR MECHANISM FAILS AND DOOR WILL NOT OPEN. ON 1/24/23, HYUNDAI ST AUGUSTINE REPLACED DRIVE SIDE WINDOW REGULATOR ASSEMBLY AT THE COST OF 737.27 DUE TO WINDOW NOT BEING ABLE TO GO DOWN. A SEPARATE COMPLAINT WAS FILED FOR THIS OCCURENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532055July 13, 2023
ENGINE, FUEL/PROPULSION SYSTEM
CAR IS USING MORE THAN ONE QUART OF OIL PER 1,000 MILES. CAR IS NOT LEAKING OIL AND OIL CHANGES ARE DONE AT THE DEALERSHIP EVERY 3500 MILES. HAVING TO CHECK OIL LEVELS CONSTANTLY AND KEEP QUARTS OF OIL IN CAR TO FILL IN CASE IT IS LOW. HYUNDAI ST AUGUSTINE DEALERSHIP SAYS THERE IS NOT A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532113July 13, 2023
UNKNOWN OR OTHER
the inverter refill coolant light keeps coming on. Check the fluid levels with the car running and off and the are full. Contact Hyundai and they have no idea what this is. Seeing this all over the forums for the 2022 Hybrid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532158July 13, 2023
ENGINE
My car broke down on the highway, found oil leaked out. Oil Plug fell off during drive making immediate oil loss which in result caused catastrophic engine failure. Vehicle needs new engine. The car received service maintenance in authorized Hyundai City of Bay Ridge Dealership. Car is less then one years old with only 4500 miles on it and oil plugs are not supposed to fall off the car without any apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531908July 12, 2023
ENGINE, VEHICLE SPEED CONTROL
The check engine light started flashing and the vehicle would not go over 25 miles per hour. Thankfully I was pulling into a parking lot when the reduction in speed occurred. If this had happened on the interstate (which I commute on regularly) it could have been extremely dangerous. Hyundai dealership never returned my calls about service, I had the vehicle towed to another service provider (Jensen Tire & Auto) who performed a diagnostic which showed codes P0300/0302/1326/0011. They also said the engine was 2 quarts low on oil and there was no sign of an oil leak. The vehicle mileage was at 74344. I had oil changed at 71579 miles with full synthetic, and at 66230 miles prior to that. There is no sign of oil leak where I park the car. I regularly change my oil and service my car according to the manufacturer recommendation (just not at the dealership). This problem is not on the recall list for this vehicle, yet there are several instances of this posted in online forums. (https://www.carproblemzoo.com/hyundai/tucson/engine-burning-oil-problems.php). This problem is not due to lack of proper care, but to a dangerous defect in the Tuscon 2017 engine that misuses oil and causes a sudden an unexpected decrease in acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531697July 11, 2023
UNKNOWN OR OTHER
Paint on the bonnet started peeling and flaking off. You can easily slide your finger on the edges of the paint and it will peel right off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531534July 11, 2023
ENGINE
Engine Failure with no warning at all. All recalls were resolved prior to the engine failure. I was on a 4 lane bridge that was 7 miles long over Tampa Bay in heavy traffic. The engine light started flashing, the oil light came on and there was a loud knocking noice. Traffic was going anywhere from 65-75+ MPH. I lost acceleration, had to turn on hazards to try to get over. It’s amazing that we were not rear ended and injured when this happened. The Tucson was running fine prior to the engine failure. The dealer notes display: 99947 - engine failed bearing replaced long block engine and road tested. The engine blew on 5/28/2023. The replacement was completed on Saturday July 1, 2023 when the dealer called to say it was ready. I had 99,947 miles on it and always kept up on maintenance and recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531586July 11, 2023
POWER TRAIN
My suv is a hybrid. I slowed down before making a right turn to check if it was clear before continuing with the turn. I see one car and its pretty far away. My gas engine switch off to go into EV. I step on the gas and my suv goes no where for about 5 seconds. Now the car down the street is approaching me fast. Finally the gas engine kicks on my suv started moving. The other car honk and went around me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531594July 11, 2023
ENGINE
Oil pan leak. A lot of owners aren’t aware their oil pan is leaking cause the dealer offer a 3 years complimentary service. I only notice mine is leaking cause I changed my own oil now. Dealers won’t fix anything under warranty unless customer tell them. Hyundai mechanic on YouTube say it’s a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531454July 10, 2023
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle was serviced under warranty and the Knock Sensor Detection System (KSDS) was replaced; however, after the repair, while driving 62 MPH, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The contact stated that he drove the vehicle back to the dealer and was informed by the mechanic that there would be a cost for the repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531452July 10, 2023
ENGINE
My vehicle wouldn't start.3 warning indicator lights came on. I had just driven my car 4 hours ago and was going to delivery a cake. My car was parked in my garage. I pushed starter but vehicle wouldn't start. Had to push starter several times before indicator lights would shout off. Had to have vehicle towed to dealership on 7/9/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531301July 10, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I was merging onto interstate traffic when the vehicle suddenly stuttered and decelerated. I managed to merge, then cross over several lanes of traffic and pulled over. Thought maybe a fuel problem (I had just filled the tank), or overheating. It only has 24K miles on it, and I've faithfully taken the vehicle to the dealer for regular service intervals, so I know it is not a fluid leak or problem. after a few minutes, I was able to start the car again, but it immediately shut down. Did this several times before giving up and calling for a tow truck. Had it towed to the dealer, and the next day they told me it needed a new engine, but the service department needed approval from corporate Hyundai. I'm waiting with baited breath.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531121July 9, 2023
ENGINE
350 miles from home the car started a knocking noise and that the engine failed. My family was in risk , i had my 2 year old son in the car and it was behind shock. No lamp no nothing. On my expenses took the car with a tow company and send it to a mechanic, he told me this cars are recalled. I got shocked again because Hyundai never send me mail or something for the KSDS update recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531133July 9, 2023
ELECTRICAL SYSTEM, ENGINE
On Thursday, July6th 2023 for the 3rd time, the check engine light came on and the vehicle loses acceleration. My safety and others is at risk because it suddenly decelerates and is very likely to cause an accident.the car has been dropped off at dealer who told me they would “try” to look at it early next week. Its not been inspected by Police, Manufacturer or ins reps. The same problem occurred on Dec28 2022 and again in April of 2022. In Dec they replaced the “knock sensor”. In April the code had been cleared so the dealer said there was nothing they could do. Im in a rental vehicle now because the dealer did not have a loaner for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531210July 9, 2023
UNKNOWN OR OTHER
I was driving on I95 and all of sudden the truck started sputtering and shut off. I turned off and back on , it would not go. Then the engine light came on. There was also smoke coming from the tail pipe when I tried again to start it. Back in December 2022, I was driving and the truck cut off and would not start at all. It was diagnosed as the Ignition coil being the problem. This horrible, both times could have been worse because of it cutting off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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