Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11577551March 15, 2024
POWER TRAIN
Vehicle transmission prolongs shifting from 1st to 2nd gear, and from 2nd to 3rd gear. Vehicle only has 55000 miles on it and we are second owners of the vehicle. This has been on ongoing issue with the vehicle that we attributed to design but a month ago, the check engine light came on. We took is the Ray Skillman Hyundai who diagnosed that the transmission was the cause of the check engine light and that the entire transmission will need to be replaced at a cost of a little over $7000 to us. The original warranty on the car offered a 10-year, 100,000 mile warranty but Ray Skillman Hyundai nor Hyundai Corporate will replace the transmission without charge. We also know of many other issues related to transmission components of other Hyundai vehicles. The vehicle puts at risk because the unexpected pause puts the drivers behind us at risk of running into us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577556March 15, 2024
ENGINE, ELECTRICAL SYSTEM
While driving on busy highway the vehicle would not accelerate even with more gas applied. Gave warning to check hybrid system and pull to safety. Vehicle wouldn’t turn off after pulling over and in park with flashers on. Various warning lights all came on, gave message of battery discharge warning, check brakes, check ABS, check brakes then everything complete shut off including hazard lights. Wouldn’t start after that until jumped by tow driver. This is the second time this occurred, first time being within the first year after purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577582March 15, 2024
ENGINE
Spun bearing in motor at only 32000 miles poor oiling. Same as other years and models of Hyundai. 2.0L engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577265March 14, 2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577140March 13, 2024
SUSPENSION, STRUCTURE:BODY, SERVICE BRAKES
At first brakes were making noise so I went to replace them after getting parts and I noticed that the brake pedal went to the floor I was able to get it on concrete pad but when I jacked it up I say big chunks of rust falling when I looked under car rear axle subframe was pretty much gone after I say that I decided to order the replacement subframe but when it come in and I was getting ready to do it I body mount where it is bolted also needs replaced I was trying to find them when I come across a factory recall about this issue when I contacted them and the dealer about this issue dealer said it couldn't be done because there was nothing left and he refused to put on a lift because he said the rear subframe would fall on ground but manufacturer denied to repair or make any resolutions for it even though they had in past and they new about the problem I have found over 1000 issues listed and they have repaired a bunch of the same vehicles for the same issue I told them I never received anything about the issue and they said it was my responsibility not there's so not only did they not do or even try to do what they have on recall but they refused to do anything for me and I was glad I didn't try driving after I heard noise because I could of caused a major accident and been severely injured in process not to mention someone else due to rear frame and brakes falling and falling out of car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577154March 13, 2024
ENGINE
There is a known issue with this particular engine burning oil. I’ve had to replace three catalytic converters, among other parts in the exhaust. I am 3000 miles away from an oil change and my engine is flashing lights and stalling while running. Something needs to be done as it can cause the engine to fully fail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577233March 13, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Blow up headlights bulbs and taillights bulb
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576861March 12, 2024
ENGINE, POWER TRAIN
The contact owns a 2022 Hyundai Tucson. The contact stated while attempting to drive through a yellow light, the vehicle failed to accelerate upon the depression of the accelerator pedal without warning. The same failure occurred soon after while on a highway ramp. The contact attempted to merge onto the highway, but the vehicle failed to accelerate with the accelerator pedal depressed to the floorboard. The contact pulled off to the shoulder of the highway and restarted the vehicle; the vehicle resumed normal operation after the engine restart. The dealer was notified of the failure and an appointment was made to have the vehicle serviced. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 32,340.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576885March 12, 2024
ENGINE
The 2019 Hyundai Tucson was being driven home when all of a sudden acceleration was reduced to 25-30 mph. The Engine light went on while this happened. Got the car home, thankfully was off the highway and had it towed to the Dealership. Dealership informed me that it was an engine problem- a cylinder was blown and new engine would be needed on a car that had just reached the 40,000 mile mark. 40 other cars were brought into the dealership the same week and all needed new engines. If this car stopped working on the highway the consequences would have been dire! It is almost 2 weeks without a car- Dealership had no loaners left and we still don't have an answer from Hyundai if they plan to cover the engine still under warranty. We were told Hyundai had been denying allot of engines under warranty. And we were told it takes a long time to get an engine even if approved by Hyundai. If I must rent a car for a month or more, it will be very expensive. If 40 owners showed up at the same dealership in one community in the same week what is happening nationally and why hasn't Hyundai issued a recall? Do we have to wait until people's cars stop operating at full speed on a busy highway causing multi care pile ups before Hyundai speeds up response to repair but more importantly notifies owners of their vehicles this is a problem- a BIG problem!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576800March 12, 2024
TIRES
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576737March 11, 2024
UNKNOWN OR OTHER
Driver/ Front door latch does not open from the exterior. This is a problem on many Hyundai Tuscons from 2016-2021. Hyundai has not addressed the problem. This issue was recalled on their previous models - but not the current ones. This is a safety issue if there is an accident first responders have to break the glass to get to the passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576680March 11, 2024
EXTERIOR LIGHTING
The rear directionals on my 2024 Hyundai Tucson are only 2 feet off the ground and only about 2 inches wide. At this location and size I believe they can be difficult to see (unsafe) especially if a large truck is following to close to the Tuscon. This is a very uncommon location. Most other vehicles have the rear directionals located with the brake lights which are about 4 feet off the ground.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576383March 9, 2024
UNKNOWN OR OTHER
Driver side door latch won't open after unlocking with key fob. No warning from inside the car. Have not been to a dealer or independent service center so have not had any inspections. Not necessarily a safety issue at this point but could be in the future. As part of my work, I'm in and out of my car a lot so locking the car is necessary. I should not have to climb over the shift/middle console to unlock it. Should be part of a recall to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576128March 8, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am writing to express my serious concern regarding a safety issue with my Hyundai vehicle, and the apparent lack of resolution from Hyundai despite repeated attempts to seek assistance. Last year, I received a notification from Hyundai about a critical safety issue concerning the EMERGENCY FIRE ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES, which could potentially leak brake fluid internally and lead to an electrical short over time. This electrical short poses a significant risk of engine compartment fires, both while the vehicle is parked and during operation. Naturally, upon receiving this alarming notice, I expected Hyundai to promptly address and rectify this potentially life-threatening issue. Unfortunately, my concerns have only heightened as my local mechanic recently discovered a leakage in my vehicle, which aligns with the exact problem outlined in the aforementioned notification. This discovery has left me deeply troubled and anxious about the safety of my vehicle and the potential risks it poses to my well-being and that of others on the road. Despite my numerous attempts to seek assistance and resolution from Hyundai, I have encountered nothing but frustration and disappointment. Every time I reach out to Hyundai's customer service, I am met with vague responses and reassurances that they are unable to provide a solution to the problem. This lack of urgency and accountability on Hyundai's part is unacceptable, especially considering the gravity of the safety issue at hand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576137March 8, 2024
UNKNOWN OR OTHER
The paint just started chipping off slowly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576187March 8, 2024
ENGINE
The "check engine" light has come on at least three (3) times. The first time, the car went into slow down mode. We stopped at a mechanic, who reset the computer so that we could drive it. We then had it towed to our mechanic, who told us about the problems these Hyundai engines are having. He told us that engine replacement was inevitable. It happened two (2) more times. This time, we had it towed to a Hyundai dealer. The first time, they kept the car for two weeks, only to tell us that they could not "replicate the problem". We opened a file with Hyundai USA [Hyundai Case Management #: [XXX]. It happened again. Same message: "Could not replicate the problem." The blogs are full of horror stories about the engines failing during high speed travel. [XXX] The Virginia Lemon Law does not apply until at least three (3) attempts have been made to repair it at a Hyundai authorized service provider. Our only options appear to be suing Hyundai, or continuing to drive it, running the risk of an engine failure/shutdown at high speed, or trying to sell it to CarMax with a known safety issue. The attached documents show when the incidents occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576316March 8, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency breaking went on without any traffic around while driving on freeway. The car put the breaks on and took control of the steering. Lasted about 10 to 15 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576020March 7, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576060March 7, 2024
STRUCTURE:BODY
Paint peeling and chips easily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576084March 7, 2024
ENGINE
The engine in my 2018 Hyundai Tucson is burning oil at an excessive rate. I have to change my oil every 2000 miles or less due to engine knocking if I don't. Due to the excessive oil consumption, I now have to replace all 4 engine coils for over $1500. There have been multiple codes given to me every time I take the car in, including 3 times for the knock sensor which was replaced under a nationwide recall. Hyundai settled a class action case with some consumers, under the radar, for excessive oil consumption and is leaving every other consumer unaware unless they start digging for information. One of the times my engine light came on, I was on a very busy California highway and my car went into limp mode. This is unacceptable and a major safety hazard. My car is currently at the dealership for the third time and not drivable until I spend $1500 to repair a problem that their faulty engine has caused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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