Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11585828April 29, 2024
ENGINE, POWER TRAIN
We fist noticed a problem with the car having a hard time accelerating and a hard shift at 25-35 mph back at the end of November. We then got a check engine light that came on that said P013A00 Powertrain. We brought it to the dealership the first week of December and were told that the transmission just needed an update. Upon taking the car home it was better for about a week then the issue came back sporadically. Then on March 20th my wife was driving the car and it would not accelerate past 35 mph while getting onto the interstate. Cars were going by her at 70+MPH as she sat there helplessly pressing the accelerator. Eventually she got the car up to 50 mph but it would not go any faster. We brought it into the dealership that day and once again they said the transmission needed an update. I then contacted Hyundai corporate and submitted a complaint and they started a case for the issue. After the second time at the dealership the car was ok for a week and then started with the same issues. After taking it to several other dealerships they all tell me that it’s a transmission issue that they don’t know how to fix but they change what they say once Hyundai corporate talks with them. Presently the car will have very high RPM and jump forward almost colliding with cars in front. It will also not accelerate such as the peddle is on the floor and the RPMs are high but the car will barely move until it shifts gears and jumps forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585564April 27, 2024
ENGINE
I was having oil consumptions issues which meant I had to put a quart of oil in my car every 500 miles I drove. Then I was driving when my check engine light started flashing and now my car can't drive without shaking a lot. I can't drive it anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585611April 27, 2024
AIR BAGS
Airbag assembly may loosen steering wheel NHTSA campaign number 14V245000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585613April 27, 2024
ENGINE
NHTSA campaign number 19V063000 Engine oil leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585434April 26, 2024
ENGINE, POWER TRAIN, STEERING
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584946April 24, 2024
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of the NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while driving at undisclosed speeds, the vehicle stalled. The contact stated that there was an abnormal burning odor detected. The vehicle was towed to the dealer. The vehicle was not repaired, and the failure recurred. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585091April 24, 2024
UNKNOWN OR OTHER
The back door latch does not unlock so neither back passanger doors will open at all. If something were to happen where we need to evacuate quickly this puts people in the back at a huge risk. I have taken it to get repaired and they want at least $250 for each door. There were no warnings one day the door just stopped opening and then the other stopped. It’s been over a year now. There are multiple videos on youtube on how to “fix” it for this specific vehicle so I don’t understand how this hasn’t been recalled already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584884April 24, 2024
ENGINE
The engine sustained a crack and oil was leaking out of a cylinder. Initially thought to have been an oil problem since the check oil light would come on. Vehicle was taken to a dealer where they determined it was a bad cylinder. They did not have the correct tools to get into the block so they kept the vehicle for over a month. They returned the vehicle back and shortly after the issue started to happen again. The engine was knocking really loud and cannot accelerate over 40 miles an hour. We took it back to the dealer where they determined that it was a faulty engine and had requested all of the oil change and maintenance records. This vehicle had been taken back to the dealership on multiple occasions for routine maintenance. Talking to the maintenance technicians they could not find any record of us taking the vehicle there mentioning that the dealership had changed hands. We had records from oil changes at one other location but the dealership deemed negligence for the engine failure. This is about a three-year-old case and car was ay 109,00 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584474April 22, 2024
POWER TRAIN, STEERING, ENGINE
My vehicle had been in the shop for 30 day due to engine shutdown in the middle of the road, I barely was able to get vehicle off the road and avoid oncoming traffic. I got my vehicle back and driven it a total of 40 minutes within a 3 day time period. During my drive to work my vehicle shut off in the middle of the highway and would not turn on again. My concerns are not being taken seriously with Hyundai and it is a disaster waiting to happen. I have a one year old daughter and I can not risk her safety as well as the other on-coming people on the road when it quits and oncoming traffic has to swerve to not T-bone me. Hyundai will not take any action to correct this other than giving it a temporary fix of a 45 minute drive before they allow me to get back on the road and put myself and others at risk of injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584294April 21, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
ABS SENSOR, downhill light, traction control light stays on. In August 2023 the transmission had to be rebuilt from slipping. After work there is still transmission slipping. Media display goes blank often and will not show all of display sometimes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584250April 20, 2024
SERVICE BRAKES
Recall notice 23V651000 issued September 22, 2023 has not been addressed and has no apparent remedy yet. I have grown impatient as I am sick and tired of parking my car outside as recommended. It's Ohio here for heavens sake!! Please help inspire Hyundai to get moving on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584233April 20, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
While driving 35mph on a 3-lane street in the far left lane, a driver of a Ford F-150 was in the center lane about two car lengths ahead, decided to make a right turn onto a residential street (as if he were driving a semi). As I got closer, the forward collision warning suddenly alerted and immediately initiated emergency braking system causing all 3 passengers to be thrown forward. I hit the steering wheel before seat belt caught me. I was not even within distance and he was turning in opposite direction of my lane. There also seems to be sensitivity issues with lane keeping feature as in Phoenix, there are never ending freeway construction with make-shift lanes not always marked well. On several occasions the steering wheel was jerked out of my hands because it couldn’t detect the lanes any longer. It has caused me to avoid freeways all together and has made me miss the exit off the freeway twice now. I thought this feature only activated during active cruise control, but apparently it does it regardless. Now I’m beginning to have problems with display going out at the worst times. I will be taking my Tucson to a dealer to have them deactivate both systems & advise of display. I shouldn’t have to pay for this. I’ll take over the driving, thank you very much!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584100April 19, 2024
ENGINE
My 2016 Hyundai Tucson has been experiencing sudden engine failures for about 10 months now. Driving at 70 mph on a freeway and experiencing a loss of torque is terrifying. Glad I was able to pull off safely. Engine lights came on for a few seconds and then turned off. Visit to the dealer showed... nothing. The engine is under warranty, but Hyundai dealers continue to dismiss the issue. Also, this engine has been excessively burning oil during the very same timeframe. There are no leaks - confirmed by Hyundai dealers. I have to put in about a quarter every other 2-3 weeks. Hadn't I done this, my vehicle would not make it to the next oil change. Really frustrating! Reading thru complaints to NTHSA, there a lot of us facing the same issues, with faulty engines and excessive oil consumption. This must be investigated, and a recall notice settled. Hyundai must be held accountable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584110April 19, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I have a 2016 Hyundai Tucson. So far I had to have both the front driver side and passenger side window regulators replaced. I just recently noticed that both of my back windows do not work. I currently have an appointment with the Hyundai dealer to replace both of the back window regulators. I drive around with a piece of duck tape holding the back windows up. Hyundai has to know that this is a problem. Hyundai requires an anti theft recall but it’s useless as anyone can pull my windows down by force due to broken regulator in each door. Insanely ridiculous and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583766April 18, 2024
ENGINE
My knock sensor came on and Hyundai is saying issue is not part of recall or covered under warranty and I have had all scheduled oil changes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583802April 18, 2024
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The contact owns a 2016 Hyundai Tucson. The contact stated that on multiple occasions while driving at various speeds, the four windows rolled down independently. The vehicle was taken to an independent mechanic where the front driver’s side window was replaced; however, the three remaining windows failed to operate as needed. Recently, the rear passenger’s side window was locked in place by a mechanic to prevent the persistent failure. The dealer was notified of the failure and the contact was informed that the vehicle was not under recall or warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583897April 18, 2024
LATCHES/LOCKS/LINKAGES
The driver side door will no longer open from the outside. I have to crawl through the passenger side to open the door from the inside. According to a Google search, this is a common issue with this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583472April 17, 2024
ENGINE
Oil was leaking when we bought the car. By the time of the first service at the dealer (~7,500 miles), I had noticed the plastic underbody cover has some smeared oil that was making it past the plastic cover and fasteners. I had assumed they would catch any problems, but after the service they did not mention seeing anything, so I kept a closer eye on it. Brought it back about 1 to 2 months later (fall 2023) after dripping started occurring (oil was leaking faster, and making it past plastic underbody cover). They sent me home after wiping it up and telling me that there was no leak (there was clearly a leak, and I even showed them photos I had taken). I watched it for 2 more weeks, then brought it back in after taking more photos and showing them again that there was definitely a leak. They confirmed leak (after seeing the car for the 3rd time). Said it was the oil pan gasket, so they put a new gasket in. Earlier in 2024, started noticing oil leak again. Brought it back to the dealer's service department, and they said it's the same problem. They are planning to replace the oil pan this time to fix the issue, but have to wait on part. At this point, vehicle has been at the dealership's service department 4 separate times for the same issue that has not yet been resolved. Brand new car leaking oil that they are struggling to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583473April 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583647April 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that there was no recall associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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