Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11726946March 25, 2026
ENGINE
The vehicle suddenly stopped and died while driving. The mechanic confirms that the engine is gone, contact Hyundai. Ourisman of Rockville and Hyundai Motor America (HMA) refuses to replace the engine for free. The vehicle has now developed a severe engine knock consistent with the well-documented defect affecting Hyundai’s Theta II engines. Hyundai has publicly acknowledged this issue and issued a major recall covering approximately 470,000 vehicles with the following specifications: • Model Years: 2011–2012 • Engines: 2.0L and 2.4L • Manufacturing Period: December 11, 2009 – April 12, 2012 Hyundai and federal regulators identified the safety concern as manufacturing debris that could restrict oil flow to rod bearings. This defect can lead to engine knocking and eventual engine failure. Critically, Hyundai has acknowledged that engine failure may stall the vehicle while driving, significantly increasing the risk of a crash. Hyundai’s official remedy for this defect required dealerships to: • Inspect engines for bearing noise • Replace the engine if necessary • Honor Hyundai’s extended engine warranty of 10 years / 120,000 miles for affected vehicles. This issue has also been the subject of significant litigation, including the class action lawsuit Case No. [XXX], filed January 23, 2018, against Hyundai Motor America (HMA), Kia Motors America, Inc. (KMA), Hyundai Motor Company (HMC), and Kia Motors Corporation (KMC). Despite these well-known issues, Ourisman of Rockville failed to disclose any of the following when selling my daughter's this vehicle: 1. The widespread engine defects associated with the 2011 Hyundai Sonata. 2. The recall and safety concerns related to debris restricting oil flow to rod bearings. 3. The extended Hyundai engine warranty covering affected vehicles up to 120,000 miles. This omission is particularly concerning because this defect presents a serious safety hazard and a clear and present danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726956March 25, 2026
AIR BAGS
The airbag warning light came on, so we took it in to see about a recall on the airbag control unit issue that required a wire filter kit as out lined in a recall in 2011-2013 Sonatas and Sonata Hybrids. In fact, upon reading the invoice filling out this form, I think that is exactly the issue, and Potamkin Hyundai is ignoring the recall. The invoice states that "AIRBAG MODULE NEED FIXING caused by the DTC for the driver airbag resistance is too high, and has liquid leaking out of it through the connector into the clock spring, and need to replace the air bag incongruent with clock spring to perform repair correctly" The technician explained to my son that driving the car in it's current state, the air bag could go off at any moment, possibly killing him. Their airbag could kill my child. The repair is quoted at $1588 and the solution was to turn off the airbag until a decision could be made if my son wanted to drive the car home, which he did, so not it is disabled. It is a Hyundai manufactured airbag, a safety feature installed into this vehicle that should not degrade over time. It is actually the reason my aunt bought the car for her child and why my son bought the car from her. The car has never been wrecked, the airbag had never been deployed or otherwise molested, has been dealer maintained, and had an extended warranty. I spoke to a Hyundai representative and am awaiting a call back, I do not think that he should be responsible for repair of a defective, degrading safety feature built and manufactured by Hyundai, installed a vehicle built and manufactured by Hyundai. I believe other people should be warned that their Sonata airbags might also have this dangerous issue and it should be immediately investigated. Attached is the invoice given to my son.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726628March 24, 2026
ENGINE, POWER TRAIN
The bearing failure from the metal debris had been progressing silently for a long time. You can’t feel or hear it happening gradually. Then at some point the damage crosses a threshold where: ∙The oil can no longer circulate properly ∙The crankshaft bearings completely fail ∙Internal metal parts make contact with each other ∙Everything locks up instantly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726701March 24, 2026
ENGINE
While driving, the vehicle experienced sudden engine malfunction. The car entered limp mode, lost power, and produced a loud knocking noise from the engine. The failure occurred without warning and created a safety risk because the vehicle could not accelerate properly in traffic. This increased the risk of being rear-ended or unable to move out of dangerous situations. The issue appears to involve the engine (possible internal failure). The vehicle is currently at an authorized dealership and is available for inspection upon request. The problem has been confirmed by the dealership during inspection. The vehicle has been under diagnosis for over three weeks. There were no prior major warning signs before the failure. At the time of the incident, the vehicle suddenly lost performance, entered limp mode, and began making abnormal engine noise. This issue is consistent with widely reported engine defects in similar vehicles. Despite this, the manufacturer has denied coverage and attributed the issue to maintenance, even though regular maintenance was performed. This is a serious safety concern due to sudden loss of power while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726826March 24, 2026
VISIBILITY
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the panoramic sunroof detached from the vehicle. The hazard lights were activated, and the vehicle was pulled over to the shoulder of the roadway. The contact attempted to close the cover and was able to close it halfway. The contact stated that on a separate occasion, while driving at an undisclosed speed, the failure reoccurred. The contact pulled over to the side of the road and attempted to close the cover, but the cover failed to close. The contact drove the vehicle while holding the sunroof cover with the other hand. The contact stated that the wind kept lifting the detached panoramic sunroof. The vehicle was taken to a collision center to reattach the panoramic sunroof. The employee removed the panoramic sunroof and placed the sunroof on the passenger seat. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 16V726000 (VISIBILITY). However, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726267March 23, 2026
ENGINE, ELECTRICAL SYSTEM
While I was driving my car wouldn’t go no higher than 60mph and kept dropping speed but I came to a stop and when I stopped the car was smoking. I heard knocking noise and rumbling noise on the passenger side. It wouldn’t start again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726324March 23, 2026
ENGINE
No warning whatsoever. Car drove like a dream. All maintenance up to date. Oil changes done exactly on time. All recalls completed. Then all of a sudden while on the interstate, car started knocking extremely hard, lights on dash came on and car died. Almost caused several wrecks as I was going 70mph. This happened March 2026. Vehicle is a 2013 with 105,000 miles on it. 1-owner vehicle with clean title.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726426March 23, 2026
ENGINE
My engine is a class action lawsuit and Hyundai refuses to honor their extended warranty because my title has a brand on it. (Odometer issues) My car has been a the dealer for a month and Hyundai refuses even though it's a safety issue and a defect in their design. I want a new engine. The car is perfect otherwise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726347March 23, 2026
SERVICE BRAKES
I am the original owner of a 2025 Hyundai Sonata purchased new in 2025. The vehicle currently has fewer than 4,000 miles on the odometer. Since early in my ownership, I have experienced a persistent and recurring squealing noise that occurs specifically when releasing the brake pedal after a short stop, and when transitioning from braking to acceleration. This is not an intermittent or weather/humidity-related issue. The noise has been consistent and ongoing throughout my ownership and has not resolved on its own--I was thinking it might since new cars take some time to adjust. At under 4,000 miles, brake components on this vehicle should be essentially new. Brake pads are engineered to last between 30,000 and 70,000 miles under normal driving conditions. A persistent brake noise at this mileage cannot reasonably be attributed to normal wear and tear and is indicative of a manufacturing defect, defective OEM brake pad compound, or a sticking/dragging brake caliper that fails to fully release after braking. I note that NHTSA has previously investigated Hyundai Sonata brake behavior, including a technical bulletin concerning rear brake pads remaining in contact with rotors after a diagnostic self-check cycle, causing a dragging condition in the next drive cycle. My symptoms are consistent with this type of brake drag behavior. Multiple Hyundai Sonata owners have documented the same persistent squeal-on-release pattern on Hyundai owner forums, with some reporting the issue beginning within the first year of new vehicle ownership and dealers being unable to diagnose or resolve it. I have formally reported this issue to Hyundai Motor America Consumer Affairs prior to filing this complaint and have requested warranty coverage. I am filing this complaint to create an official federal record of this defect and to contribute to any pattern investigation NHTSA may conduct on 2025 Hyundai Sonata brake systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726063March 21, 2026
SERVICE BRAKES
I was driving in the evening on 2/7/26. The red brake light came on in the dash and seconds later the car went into limp mode. An alarm went off indicating that the hybrid system was not functioning. The braking performance decreased significantly. The car slowed down immediately and could not exceed 15 mph. My safety was extremely compromised. Luckily i was not on a high speed road or interstate and was able to pull off onto a side road. If i had been on a busier road, I believe that i would have been in an accident. This could have seriously injured myself or others. The vehicle was towed to a repair shop. The braking pump was replaced and that rectified the problem so far. The old part has been disposed of. The problem was reproduced by the repair facility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726097March 21, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I bought a 2018 Hyundai Sonata a few years back. No warranty. Used. 110,000 miles. A few short months after I purchased it, it stopped working. I took it back to the same dealership where I purchased it and they said they had to replace the coil packs and spark plugs and clean something in the engine out because there's a defect in the engine. I paid $500. Fast forward a few months later. Same thing happens. I take it to an auto repair shop because it's cheaper and the mechanic says he deals with these same issues with other customers who have similar year, make, and models. This pattern continues to this very day. It broke down while I was working my 2nd job. I have a daughter. She plays sports. I have a second job. I need this problem completely alleviated as quickly as possible. Like a lot of the American public, I don't have extra money to keep up with anything beyond the normal maintenance of my vehicle. I keep it up to date with all oil changes. What can you do to get me a vehicle I can trust and it not break down every couple months and cost $300-$600 each time? I don't have good credit (I'm working on that) I have medical issues that I have to visit my doctor for every 3 months. I have the loan through Capital One and they don't offer refinancing. My father who has passed was a car salesman his entire career. I just need reliable transportation and if it's a motor problem like they say then I shouldn't be liable to fix it. The manufacturer should. Please let me know if you need any service records from me. Oh and I also have to put about $20 worth of oil in it every week or so between oil changes. My local oil change guys unfortunately know me very well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726107March 21, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The vehicle developed a progressive engine failure beginning in early 2024, including loud knocking noises at cold start and visible white/gray/black exhaust smoke. The condition worsened over time. In February 2026, the failure escalated to active oil discharge from the exhaust pipe while the engine was running. Oil exiting through the exhaust indicates internal engine failure (such as piston rings, cylinder walls, or valve seal failure), not an external leak. This creates a safety risk including potential loss of power while driving, risk of engine seizure, and possible fire hazard due to oil in the exhaust system. The condition has been documented on video multiple times and was shown to dealership personnel. The vehicle was taken to a Hyundai dealership for evaluation and remains available for inspection. Despite this, no written diagnostic findings or repair determination have been provided. The issue has been persistent, progressive, and reproducible, and represents a potential defect affecting engine integrity and safe operation of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725990March 21, 2026
ENGINE
Care recently became inoperable. The engine was knocking, then stalling and then inoperable. Checked Hyundai website to find Engine Recall describing exactly what my Hyundai was/is experiencing. I brought vehicle to Clay Cooley dealership (39444 Lyndon B Johnson Fwy, 75232) and explained that I see the recall on the Hyundai website describing what my vehicle is experiencing. After their service mechanics review, the Service Department Representative falsely accusing me of the engine failure, stating that I "must not have changed my oil regularly". According to the service department, my 2017 Hyundai Sonata (132,000 miles) is not covered in the engine recall, and I must pay $4,926.53 for the repair. cc: FTC - ReportFraud.ftc.gov Texas Attorney General - Consumer-Protection/file-consumer-complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725992March 21, 2026
AIR BAGS, ELECTRICAL SYSTEM
Car has a B1448 (ACTIVE) Passenger Occupant Detecting System (PODS) Circuit Fault Related to the passenger detecting pad in the front passenger seat problems started at 120,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725510March 19, 2026
ENGINE
Engine siezed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725496March 19, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the vehicle was unrepairable, and there was no further information provided. The manufacturer was made aware of the issue, and a case was filed. The manufacturer informed the contact that the field engineers had reviewed the vehicle and advised that a buyback was the best option. Additionally, the manufacturer offered an 8 percent discount on the purchase of a new vehicle. The contact declined the offer because the vehicle had not experienced a failure, and the vehicle would be paid off after two additional payments.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725462March 19, 2026
SEAT BELTS, ELECTRICAL SYSTEM:HORN, FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Hyundai Sonata. While driving at an undisclosed speed, the seat belt warning light intermittently illuminated with an audible chime while the driver’s and passenger's side seat belts were properly buckled. Additionally, on two separate occasions, the horn was inoperable, and the anti-collision warning light illuminated while driving. The vehicle was taken to the dealer and two other dealers, Alexandria Hyundai (1707 Mt Vernon Ave, Alexandria, VA 22301) and Sheehy Hyundai of Waldorf (2910 Crain Hwy, Waldorf, MD 20601), who were unable to duplicate the seat belt failures. The third dealer, Sheehy Hyundai of Waldorf (2910 Crain Hwy, Waldorf, MD 20601), determined that the horn needed to be replaced. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725141March 18, 2026
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
I contact the Hyundai dealer about my 2016 Hyundai sonata. for all I know those vehicles have recalls with engine failure/stalling due to premature rod bearing wear, fire risks from malfunctioning electric oil pumps. My car is having those exact problems with the abs lights being on and is also have problems with the VVT sprocket. And the oil I called Hyundai and they said my vehicle only has a recall with the JUNCTION BOX. But my car is unable to go over 60. And is unsafe to drive and the recalls with that type of model car is the same recalls I am having and soon as I've bought the car and had it for some time i am starting to have those problems so I would like to know what’s going on because it is unsafe and I can’t even drive my vehicle I also have a blinking check engine light. I’ve wanted to report this now incase risk of a fire because I’ve did my research and realize these cars that have these type of problems are known for catching on fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725213March 18, 2026
POWER TRAIN, ENGINE
To the National Highway Traffic Safety Administration, I am filing this formal safety complaint regarding a dangerous engine failure incident involving my 2017 Hyundai Sonata Plug-in Hybrid. Description of Incident: While traveling on CA-85 near Mountain View, California, at approximately 65 miles per hour, the engine suddenly and without warning lost all power. The vehicle began to slow down involuntarily in active highway traffic, creating an immediate and serious risk of rear-end collision. The driver had no ability to maintain safe highway speed or accelerate out of danger. The vehicle had to be towed from the scene to the dealership. There was no warning light or prior indication that engine failure was imminent. The failure was sudden, complete, and occurred at highway speed in heavy traffic conditions. Safety Risk to the Public: This incident represents a significant and ongoing public safety hazard. A sudden, unpredictable loss of engine power at highway speed — with no prior warning — places the driver, passengers, and surrounding vehicles at serious risk of collision. This is not an isolated mechanical inconvenience; it is a life-threatening failure mode. Known and Documented Defects: The 2017 Hyundai Sonata Plug-in Hybrid has been the subject of multiple recalls and class action litigation related to engine defects. My incident is consistent with the known failure patterns documented in those proceedings. Despite this history, Hyundai Motor America has denied my warranty claim, citing missed services — a characterization I dispute, as the vehicle was serviced exclusively at an authorized Hyundai dealership whenever the onboard system indicated service was due, and no technician ever identified or disclosed any engine damage during those visits. Request to NHTSA: I respectfully request that NHTSA: 1. Open or expand an investigation into engine failure incidents in the 2018 Hyundai Sonata Plug-in Hybrid 2. Investigate whether a recall is warranted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725335March 18, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact’s wife stated that while driving at an undisclosed speed, there was a fuel odor coming from the vehicle. There was no warning light illuminated. After inspecting the vehicle, the contact became aware that the high-pressure fuel pipe was leaking. The vehicle was taken to the dealer, where it was diagnosed, and determined that the high-pressure fuel pipe had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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