Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11731558April 16, 2026
ENGINE
I am submitting this complaint regarding Hyundai Motor America’s denial of my request for engine replacement assistance. I own a 2016 Hyundai Sonata Hybrid with approximately 106,000 miles. The vehicle experienced sudden engine failure while driving which put my daughter, in danger and is now inoperable. I still have a remaining loan balance, and the cost to replace the engine is significant. I am the second owner of this vehicle. Prior to my ownership, it was a government vehicle. Hyundai requested maintenance records from before I purchased the vehicle; however, I do not have access to those records, as they were not provided at the time of purchase. Since owning the vehicle, I have maintained it responsibly and submitted all available maintenance records from my period of ownership outside of work issued directly to the state. My request for assistance was denied based on a determination of “exceptional maintenance neglect.” I respectfully dispute/ disputed this conclusion. I do not believe the engine failure was due to neglect, and I was not provided with clear documentation or evidence supporting this determination.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731393April 15, 2026
ENGINE
2/25/2026 vehicle was put in service for a safety warranty recall. 2/26/2026 Hyundai approved the replacement of the engine, but there were costs involved that I was responsible for (approx. $800). 3/9/2026 I was informed by Hyundai the vehicle was complete, and would now last "for another 200,000 miles". I picked up the vehicle and only drove 5+ miles from the dealership when the vehicle’s motor completely shut down, putting me in a VERY UNSAFE driving condition, almost causing a serious accident. Vehicle was returned to Hyundai the same day and I was informed they were still figuring out the failure and to be patient. 3/11/2026 Hyundai informed the vehicle would now need a new catalytic converter and O2 sensor, and that it would all be covered under warranty. On 3/12/2026 Hyundai informed me that they would not fully cover the cost of the new parts and I ended up paying another $1300. 3/19/2026 Hyundai notified me that the vehicle service was complete, and the vehicle was ready for pick-up. I picked up the vehicle that day and again only drove 5+ miles when the vehicle repeated the same failure with the motor completely shutting down and again putting me in a VERY UNSAFE driving condition and almost causing a serious accident. Vehicle returned to Hyundai the same day. 3/23/2026 was told I would receive update once technician gets to the vehicle. 3/26/2026 informed that the vehicles Brake Booster Actuator needed replaced, and I have to cover the almost $4000 to replace this part and later informed Dealerships GM was covering cost. 4/8/2026 vehicle being worked on and completed by the end of that day. 4/9/2026 vehicle failed a 3rd time with same codes and limp mode. Tech line stating to replace EGR valve and Intake Manifold. 4/13/2026 informed that Hyundai refused to pay total amount, but were going to re-submit to not be completely out of pocket. 4/15/2026 vehicle has now been in Service for 7 weeks for a Safety Warranty recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731439April 15, 2026
ENGINE
*Engine failure-needs a new engine *The car turned off while I was driving it on the freeway, I managed to steer the car to the shoulder, almost caused an extremely dangerous accident due to traffic and speed limit. *Took it to a Hyundai dealership in Irving, TX 3x about 3 years about excessive oil consumption, they ignored the requests for a solution. I stopped going to the dealership due to time constraints, and them not wanting to acknowledge the issue. The engine was consuming 2-3 quarts every 2 weeks. Finally the engine gave out last week. Car has around 153k miles but the issue started when the vehicle had around 100k miles . * Engine oil would turn on sometimes for a short time. I had several mechanics inspect the vehicle and all would tell me that it was just oil consumption due to a known issue with Hyundai engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731186April 14, 2026
SEAT BELTS
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the driver’s side seat belt unexpectedly detached. Several attempts were needed to secure the seat belt while driving. The contact stated that while the vehicle was parked, the driver’s seat belt became inoperable and failed to latch properly. An independent mechanic was contacted. The vehicle was not diagnosed or repaired. The dealer was also contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,819.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730992April 14, 2026
ENGINE
The Exhaust Heat Recovery System (EHRS) has failed for the second time on this vehicle. The first failure occurred at approximately 35,000 miles and was repaired under Hyundai Technical Service Bulletin 23-EM-009H, which Hyundai issued to address this exact defect across 2020-2023 Sonata Hybrid models. The vehicle has now reached 71,000 miles and is experiencing the identical symptoms: coolant loss, overheating, and white exhaust smoke. The EHRS shares a coolant loop with the hybrid battery thermal management system. Coolant loss from this failure puts the hybrid battery and power electronics at risk of overheating, creating a potential fire and safety hazard. The recurring nature of this failure following an official TSB repair suggests the root cause has not been adequately addressed by Hyundai's current repair protocol.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730898April 13, 2026
ENGINE
CAR STOPPED ON THE ROAD LAST WEEK 4/6/26 COULD NOT START HAD TO GET TOWED MECHANIC SAYS NO OIL IN ENGINE RECEIVED OIL CHANGE LAST MONTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730703April 12, 2026
ENGINE, FUEL/PROPULSION SYSTEM
My 2019 Hyundai Sonata has been experiencing excessive oil consumption since I purchased it. The vehicle requires oil to be added approximately every two weeks, which indicates a serious internal engine issue. Recently, the check engine light turned on, and I took the vehicle to a dealership for inspection. I was told that the engine is “operating normally,” despite the ongoing oil consumption problem. I was also informed that the engine would only be replaced under warranty if it fails completely, such as through connecting rod bearing damage. This means I am expected to continue driving a vehicle that may suddenly fail without warning. I drive daily with my children, and I am concerned about the risk of sudden engine failure, loss of power, or engine seizure while driving, which could lead to a serious accident. I believe this is a known issue with these engines, and it represents a significant safety hazard that should be addressed before a catastrophic failure occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730590April 11, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Idle and warning to not drive, 2025 very subtle cut off now full warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730324April 10, 2026
ENGINE
Burning oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730136April 9, 2026
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729883April 8, 2026
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle stalled while driving at various speeds on four occasions. During the first occasion, the vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was determined that the low-pressure fuel pump needed to be replaced. The vehicle was repaired, but approximately a year later, the failure recurred. The vehicle was then towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired, and the contact was advised to contact a dealer for assistance. The vehicle was then towed to a dealer, where it was diagnosed and it was determined that the high-pressure fuel pump and electrical wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729912April 8, 2026
ENGINE
I was driving on the interstate when my engine started shutting down on me and I’m glad I had moved to the right lane because someone would’ve hit me from the back because I never had this problem and now the mechanic telling me it jumped timing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729990April 8, 2026
ENGINE
I will take 10k$ for the car or a new engine and steering, damages fixed. . I also need a rental by April 10th and $300 for inconvenience thus far. The engine stalled twice when driving over 2 months! The lawyer won't be forgiving.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11730062April 8, 2026
SERVICE BRAKES
ABS module/brakes system goes into limp mode randomly, which causes brake malfunction, throwing codes c1233, c1234 and c1236. There was a recall repair performed by Hyundai about two years ago, however there was two options on NHTSA recall 23V651000/campaign 251. One was to replace a safety plug fuse issue, TSB 23-01-054H . That is the recall they performed. The other recall repair which they did not perform is to replace the ABS module. The Hyundai dealer says I must pay a $225 diagnostic fee for them established they need to do this recall repair . Does that sound correct to you?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730039April 8, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
• I experienced trouble with my splash guard being damaged from hanging and scraping the ground about a month after purchasing the vehicle. Also, my hood paint started chipping after a recent cold front experienced in my state earlier this year. Yes it is available for inspection upon request. Regarding the splash guard, not applicable. • It’s was very inconvenient to drive with a portion of my car scraping the ground. I had to be more mindful of my driving in the higher speed limit areas incase the splash guard detached. I had it re-attached multiple times. Regarding the chipped paint, not applicable. • It it counts, for my splash guard, during a servicing, I asked Hyundai to re-attach it. For the chipped paint, no. • The splash guard has during a past servicing. The chipped paint is more recent so it hasn’t • No. Splash guard, a month after purchasing vehicle. The chipped paint, earlier this year, January-February 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729744April 7, 2026
UNKNOWN OR OTHER
The AC Evaporator core is leaking. Known issue amongst these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729172April 4, 2026
ENGINE
Engine seized driving down the interstate doing 65 MPH in rush hour traffic could have been rear ended or hit vehicles around me trying to get off the road. Complete loss of power. Power steering was still active brakes were barely working. No warning lights (I had the knock sensor recall performed). Engine simply locked up solid. I was able to safely make it to the disabled vehicle lane and put the car in park. Engine had no sludge buildup and looked excellent once it was disassembled by the dealer. All engine bearings had spun. Engine was completely replaced under the extended warrenty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729236April 4, 2026
EXTERIOR LIGHTING
While driving on the highway on 4/4/26 at 10:40 pm the dashboard and the headlights went out. The outage lasted about 5 seconds and then they came back on. I drove another 40 minutes and did not have another problem. My safety was put at risk because I could not see the road and others could not see me! There were no warnings prior to the problem. This is the second time in a year that this incident has happened. The first time was in September 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728980April 3, 2026
FUEL/PROPULSION SYSTEM
Vehicle subject to NHTSA Recall 25V796000 (fuel system defect). In July 2025, while driving, a loud explosive sound came from the rear of the vehicle followed by raw gasoline fumes entering the cabin. Vehicle was towed to a Hyundai dealership and held approximately 120 days before being returned as repaired. In December 2025, the exact same defect recurred. A third-party diagnostic scan (performed before drop-off) confirmed DTC Code P14EE — Fuel Tank Check Valve / Evaporative Purge System failure — directly related to the recall. The vehicle was held an additional 110+ days while the dealer awaited a new remedy from the manufacturer. Total days out of service: 230+. The recall repair has now failed twice. The safety defect was never successfully corrected after a reasonable number of attempts. The vehicle is currently being withheld by the dealership pending an unrelated disputed repair charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728999April 3, 2026
ENGINE
Hyundai dealership diagnosed my vehicle with engine failure, including a failed compression test and cylinder with no compression, and stated the engine required replacement. The dealership later refused to process the repair and attributed the issue to oil condition, contradicting their prior confirmed diagnosis. The vehicle became undrivable after the diagnosis and has remained in that condition. The refusal to address a confirmed engine failure raises concerns about a known defect and improper denial practices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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