Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11483965September 12, 2022
ENGINE
Motor issue. Took vehicle in for routine service. Hyundai Sonata Limited Hybrid year 2017. Purchased and took possession of vehicle in May 2018. Purchase New. Current miles 41,000. When doing routine service, tech discovered that head gaskets were now damp and indicating coolant fluid leak. 1) Failed component - head gaskets. 2) Safety risk - none at this time. Car is functional and operating normally at this time. 3) Dealer discovered issue. 4) Vehicle has not been inspected by someone other than dealer. Exclusive dealer service since purchased. 5) No warning lights or any other such indication of failure. No leaking or wet spots under vehicle when parked. Dealer at this time ordering parts and to schedule service repair. Have called Hyundai and filed a claim on this matter. Concern is that there is a prior recall for the motor regarding internal bearing failure. At that time, vehicle was inspected for this recall and was determined that there is no defect/problem existing or in progress. I am desiring that Hyundai replace the entire motor and not just repair due to the known other mechanical recall. As of this time, there is no determination made on my request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484012September 12, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
My daughter was driving on the interstate when the car went into limp mode and the engine light was flashing. We had it towed to hyundia dealership where they did an engine update. Had it for 3 months when it did the same thing to her again. Had it towed again to same dealership where they are telling me it needs a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484038September 12, 2022
SUSPENSION:SUBFRAME/MOUNTING BRACKET
The contact owns a 2002 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle was shaking and made abnormal sounds. The vehicle then lost motive power. The vehicle was towed to an independent mechanic who diagnosed that the failure was related to NHTSA Campaign Number: 09V124000 (Suspension) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484042September 12, 2022
ENGINE
We had taken out 2015 Hyundai Sonata to the repair shop because the check engine light came on. The repair shop said it gave the error for low oil, but the oil in the system was not low and we were barely past the oil change mileage. We had the oil changed and picked the car up. The next day, the car lost all power and locked up completely while going about 45 mph down the highway. We had to push the car off the highway. Car was towed to same repair shop and we were informed the motor was blown. We called Hyundai but they offered no assistance since we were past 100,000 miles. The engine blew at 114,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484065September 12, 2022
POWER TRAIN
The contact owns a 2012 Hyundai Sonata. The contact stated while driving at various speeds, and depressing the accelerator pedal the RPM inadvertently decreased. The contact stated that the traction control warning light was illuminated. The contact also stated that while exiting the vehicle he noticed that the brake lights were still illuminated. The contact called Cochran Hyundai of Monroeville (4520 William Penn Hwy, Monroeville, PA 15146:(412) 245-4380) and Bowser Hyundai (1001 Clairton Blvd, Pleasant Hills, PA 15236: (412) 469-2100) and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with TSB: 15-01-056; however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 50,500. The contact paid for the replacement of the defective part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484112September 12, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated that he noticed a strong odor inside the cabin of the vehicle. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was a leak in the fuel feedline at the direct injection fuel pump that needed to be replaced. The contact referenced NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that an appointment could not be scheduled until October 2022. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483895September 11, 2022
ENGINE, STEERING
Steering parts being replaced many times, and the engine oil is low after I just got an oil change a week ago. Excessive engine oil usage with no idea where it is going.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483901September 11, 2022
UNKNOWN OR OTHER
While driving the car on the highway in heavy traffic with my family, the vehicle suddenly shuts off (turned off), then a warning light appeared, '"HYBRID SYSTEM WARNING SAFELY STOP AND DO NOT DRIVE'. Started it up again and now could only drive the vehicle at 5-10mph through heavy traffic. The vehicle would go no more than 10mph. We were in a dangerous situation as cars were driving at 40-60mph passing us. We drove all the way home 10 miles away at 5-10mph. After reading forums on this issue there were more posts regarding this same issue. Right now our vehicle is at the tonyhyundai at Waipio Gentry, Hawaii to be fixed. It has been there since August 1, 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483903September 11, 2022
AIR BAGS
This Car Was A One Car Accident, 2 People Were In The Vehicle. A On Coming Car In The Opposite Lane Was Swerving In My Lane Causing Me To Try To Get Over To The Right Of The Road Trying To Dodge The Car , We Hit Some Kind Of Post No Air Bags Deployed, I Also Have Pictures As Well As Documentation From Hyundai Fixing The Engine On The Car They Supposedly Inspected Everything And Said The Only The Wrong Was The Breaks. Well No Airbags Deployed One Person Is Hospitalized Lung Was Out Of Chest And the Other Person Suffered Injuries To The Face And Arm Which Is Also Documented We Are Currently Still In The Hospital So Any Other Documentation Can Be Sent Later On
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11483807September 10, 2022
ENGINE
Car stalled several times for no reason then engine siezed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483636September 9, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated that on multiple occasions while driving at undisclosed speeds, the vehicle stalled without warning. Additionally, the contact stated that he noticed white smoke coming from the exhaust. The contact stated that the vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. The mechanic stated that the vehicle experienced excessive oil consumption. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the failure was due to the lack of proper maintenance. The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483656September 9, 2022
SUSPENSION
The contact owns a 2004 Hyundai Sonata. The contact stated upon taking the vehicle to an independent mechanic, she was informed that the subframe was severely corroded. The independent mechanic informed the contact that the failure was associated with NHTSA Campaign Number: 09V124000 (Suspension) however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483454September 8, 2022
EXTERIOR LIGHTING
Recently purchased vehicle. Did not test drive at night or we never would have purchased. While driving at night, the low beams cast a black, unlit area in front of the vehicle. It's so bad that anyone crossing the street in front of vehicle would not be seen. It is incredibly dangerous, yet the dealer says the lights are set to manufacturers specifications. This is a serious safety issue. It has already caused us quite a few close calls with people and items in the roadway. Please help, as we cannot afford to trade it in, and although the dealer admits its a serious safety problem, there's nothing they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483239September 7, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was notified of the issue and the contact was provided a case number. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483332September 7, 2022
ENGINE, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owns a 2011 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle would accelerate whenever the volume for the radio is turned up. The vehicle would suddenly accelerate inadvertently when other functions of the vehicle were activated. The vehicle also suddenly stalled at various speeds, causing the contact to turn off and then restart the vehicle several times to regain normal functionality. The brakes also failed intermittently. The vehicle displayed a warning light however, the contact was unsure of the meaning. The failure mileage was unknown due to odometer fraud that was linked with the vehicle. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483352September 7, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact stated that on numerous occasions while attempting to accelerate, the vehicle hesitated and then stalled. No warning lights were illuminated. The contact referenced NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). Additionally, the contact stated while attempting to accelerate, she heard a loud noise coming from the engine and noticed a dark cloud of smoke. The contact was able to drive the vehicle to her residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was 99,180.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483383September 7, 2022
STEERING
The power assisted steering fails repeatedly. The electric assist power steering stops working will car this 2016 Sonata is in motion. Stops providing steering assist after a few miles of driving. Sonata reverts to manual steering which is very difficult compared to power assisted. Once vehicle is puller over to side of road, then stopped, the issue of "failed power steering" goes away by shutting of the engine and electrical system, wait 30 seconds then re-start the Sonata. This is very aggravating, especially in heavy traffic. Just out right dangerous. Sould be a recall to correct this issue. Happened on Aug. 25, 26, 31; Sept. 3, 6 & 7.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483396September 7, 2022
ENGINE
Engine failure, car seized in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483398September 7, 2022
STRUCTURE:BODY
This car literally has sheets of painting peeling off of it while driving down the interstate blowing onto others cars .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483085September 6, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
While driving car started beeping and making noises - check engine light, brake light, lcd displayed brake warning and flashed "hybrid system warning! safely stop and do not drive". Brake pedal then went to floor, and engine power reduced. Re-starting the car only cleared the problem for a minute before the warning message re-occurs. Others have encountered this issue resulting in crashes. https://www.carproblemzoo.com/hyundai/sonata/2013/service-brakes-problems.php also reported here: https://www.carcomplaints.com/Hyundai/Sonata/2013/brakes/service_brakes.shtml
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata