Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11484997September 17, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I have contacted the Hyundai headquarters several times, about what I believe to be an electrical problem in my vehicle. The lights (break and drive) in my vehicle continue to blow out, even after being replaced numerous times. My break light casing has melted, as a result of what I believe to be associated with a previous recall. This recall, caused break lights to remain on, which caused overheating and burning. I took my car to the dealership to service this problem after being instructed to do so be a representative. However, I was informed that there was no issue, that needed to be serviced. However, I continue to experience this issue. I have witnessed countless Hyundai’s being driven by other drivers and they too, seem to experiencing malfunctioning break lights. I even paid to have a diagnostic test completed at the Hyundai dealership, in an attempt to rectify the problem. However, I was informed the there was no electrical issue present. This is a huge safety concern, because driving without properly working lights, is illegal and I have received traffic violations for doing so. It is extremely unsafe, due to having the ability to cause accidents on the road. If other drivers are not aware of my vehicle stopping or even being on the road, due to improperly displayed lights. It creates a huge safety concern. Recently, I’ve begun to smell gas coming from my vehicle and then I received the recall notice associated with the fuel pump. Since then, I have received a second notice regarding this recall. Neither letter, addresses when my vehicle will be serviced. I am extremely nervous to drive my vehicle, due to the fuel leakage and the ability that it can cause a fire in my engine. I am extremely displeased with Hyundai, and I no longer want this vehicle. Since purchasing this car, there have been several recalls. Additionally, I have attempted to speak with Hyundai directly, and they have refused to assist me further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484755September 16, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
This is yet another incident of a Sonata Hybrid hybrid flashing a warning to the driver and the the engine shutting down. This time it was Sep 7, 2022 in Morristown, TN. A brief internet search led to this: https://www.tsbsearch.com/Hyundai/17-HC-003-1 indicating that the issue is known to Hyundai. This is definitely a safety issue, this is a known problem, why was no recall issued?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484857September 16, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle was leaking fuel. The approximate failure mileage was 103,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484867September 16, 2022
AIR BAGS, EXTERIOR LIGHTING, SUSPENSION
Head lights. Not working. It's not the bulb or fuse. This is a safety issue. It looks like it's an issue with most make, model and year. My family's safety was put a risk drive when the lights when out. No to Q 3 No to Q 4 No warning intel i could see the road anymore then warning lights came. For the suspension the tire shop says there's an issue with suspension due to manufact Airbag Sensor warning light. Right side window doesn't go down also. If you get your hand in the window it doesn't go back down for safety
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484886September 16, 2022
ENGINE
Engine stalled on the highway. On inspection at a mechanic shop, it was discovered that the engine oil had dried out even though there were no leakages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484889September 16, 2022
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owned a 2013 Hyundai Sonata. The contact stated that while his daughter was driving 45 MPH, she saw flames coming from under the instrument panel on the passenger’s side. The contact stated that his daughter pulled over immediately and exited the vehicle. The contact stated that soon after his daughter went away from the vehicle, the vehicle caught on fire. The contact stated that no warning light was illuminated. The fire department was able to extinguish the flames. The contact stated that a police report was filed. There was no injury. The contact stated that the insurance company deemed the vehicle totaled. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 155,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11484639September 15, 2022
ELECTRICAL SYSTEM
The contact owns a 2011 Hyundai Sonata. The contact stated while attempting to start the vehicle, the vehicle would not immediately start. Additionally, there was a burning electrical odor present inside the vehicle. The cause of failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact stated that previously the key fob, alternator, starter, and battery were replaced due to the continued failure. The failure mileage was 53,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484370September 14, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Engine intermittingly stalls while driving. Unsafe/dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484387September 14, 2022
ENGINE, ELECTRICAL SYSTEM
I started my 2014 Hyundai Sonata Hybrid and proceeded out of the garage. Almost immediately out of the garage, a loud high alarm went off and the dashboard read "Electric Motor Warning - Safely pull over and do not drive". My vehicle simultaneously lost any ability to accelerate and slowly tried to get the vehicle into a parking spot in our apartment's driveway. This was not the first time this has happened. This same thing happened earlier this year and required a recall service that I was told to be fixed after being without a vehicle for 3 months!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484399September 14, 2022
UNKNOWN OR OTHER
Car accelerates randomly. Makes a sort of "vroom" sound and lurches forward. Causing my vehicle to run into my friends garage door. Also noticed acceleration at various times while moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484442September 14, 2022
ENGINE, POWER TRAIN
drove vehicle down the street when knocking noise started, check engine light turned on, then immediately stalled. Car will not start or drive now. called hyundai recall campain and they gave me a case number of #203-102-81 with recall campaigns that could fall under 953, and or 132. There may have been an issue with the connecting rod bearings wwith a cyclic knocking noise from ther engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484448September 14, 2022
ENGINE
Car stalls when accelerating, beginning to smoke, flashing check engine light in on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484523September 14, 2022
STEERING
My 2017 Hyundai Sonata hybrid is having power steering problems, it has literally locked on me while driving it is really unsafe for me and my husband to be driving with my new born child. I have taken the car to Hyundai dealer to get it “fix” they are never able to do anything! Because the “problem hasn’t presented itself” so they can’t fix it. I got a letter from the mail stating a EXTENDED WARRANTY was given to me because my car may exhibit reduced power steering assist and/or motor driven power steering (MDPS) I showed this extended warranty to the dealer and they still can’t do ANYTHING To my car…I’ve seen so many videos on this same problem I’m having others are having it to and nothing is being done by Hyundai dealer to fix it. It seems like we need to crash or hurt ourselves for someone to finally realize and do something…I’m surprised there is no RECALL on this no power steering problem. Hope to get it resolved soon…thank you!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484532September 14, 2022
UNKNOWN OR OTHER
Rear brake light bulb socket melted . Brake light will not work it melted the bulb in the wire harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484454September 14, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Hyundai Sonata. The contact stated while driving at various speeds, he smelled an abnormally strong fuel odor inside the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer who informed the contact that they could duplicate the failure. The vehicle was then taken to a second dealer, Wayne Hyundai Parts and Service (1244 NJ-23, Wayne, NJ 07470) who could not duplicate the failure. The failure persisted. The contact stated that after driving the vehicle, his entire body had a strong fuel odor. The manufacturer was notified of the failure and referred the contact to another dealer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484158September 13, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, UNKNOWN OR OTHER
Even on a perfectly dry road, the cruise control can't be set and the traction control light comes on. The nearest dealer (75 miles away) said it was likely in need of a new brake light switch. That didn't solve the problem. Now, it is beyond the fact that the brake lights stay on whether the car is running or not. The brake light switch is clearly impacting various other functions and makes the car unsafe to drive, because vehicles following it conclude (incorrectly) that the driver is engaging the brakes. Additionally, if someone doesn't detach the battery cables when spending some time at a destination, they can be stranded as the result of a dead battery. If the manufacturer had integrity, they would replace whatever related parts are needed to make the car drive safely, They know there's a problem in such vehicles, and even the head of the nearest service department is currently stumped. And, today I was told by the manufacturer that I have to drive it to that distant dealer to see what kind of offer they might give for the car "as is". There should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484178September 13, 2022
SUSPENSION
While driving the vehicle at approx 10 mph the coil spring on the front driver side strut broke causing the spring to slide down over the strut and immediately hit the tire causing noise and vibration. Unable to drive and had to be towed. Hyundai dealer diagnosed problem, admitted it's a common problem with sonatas and cost to repair $1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484203September 13, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while her husband was driving approximately 5-10 MPH into parking lot, the vehicle started shuddering and stalled. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had seized. The vehicle was then towed to the dealer who informed the contact that the wait time for diagnostic test was 2-3 months. The dealer informed the contact that Hyundai Independent Recall Number: 953 (ECM & Cluster Update-Engine Monitoring Logic Product Improvement) needed to be completed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484353September 13, 2022
ENGINE, FUEL/PROPULSION SYSTEM
The engine is burning oil again this is the second engine my car was part of the first recall after noticing how low n black my oil was I noticed it also smells like gasoline. Now I tried to get it in for the recall 227 part of recall 189, it hesitates to start will just stahl whenever n wherever it feels necessary I contacted Hyundai they said drop it off at dealership until it is repaired if no loaner was available then I would have to rent a car now that’s not even feasible considering I might not even get it back rent a car indefinitely that’s ridiculous and expensive. So it’s burning oil again, stahling out, has no power sometimes when u hit gas, oil smells of gas as well as my dipstick smells of gas as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484249September 13, 2022
UNKNOWN OR OTHER
Driving on the highway my panoramic sunroof unexpectedly exploded over myself and passengers head!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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