Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11491813November 1, 2022
STEERING, ELECTRICAL SYSTEM
Electronic Power Steering (EPS) Failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491845November 1, 2022
STRUCTURE:BODY
White paint has started to peel off the body. Vehicle is past warranty (>3 years, >36,000 miles) and Hyundai refused to deal with it. It has been a known problem that their pearl white paint easily peels off the body down to the steel but they refuse to issue a recall for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491598October 31, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491648October 31, 2022
ENGINE
The contact's son owned a 2018 Hyundai Sonata. The contact stated while her son was driving at 68 MPH with a passenger in the front passenger seat, he noticed a burning odor and he noticed smoke coming inside the cabin through the AC vents. There was no further information provided. The contact's son pulled into a gas station and saw fire underneath the hood. The contact's son and the passenger immediately exited the vehicle. The contact's son was able to extinguish the fire with the assistance of bystanders who used fire extinguishers. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The vehicle was then repossessed by the auto financing bank. The manufacturer was notified of the failure and informed the contact that they could not assist as the failure was caused by a missing oil cap. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11491662October 31, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 30 MPH, there was an abnormal gasoline odor inside the cabin of the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The local dealer was contacted and stated that earliest appointment for the repair was in the 1st Quarter of 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 152,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491534October 30, 2022
STEERING
1.loss of power steering vehicle is available for inspection.2. Person that was operating vehicle when it lost power steering didnt have the strength to handle steering could of led to an accident causing personal injury or property damage.3. Problem occured twice code in vehicle was C1290 call dealer wouldnt look at vehicle untill 2 weeks when looked at was told code wasnt active and was told code was in history then told it wasnt in history then told even it was in history they wouldnt do anything, Gave me vehicle back after a week at dealer told it was ok two days later same issue almost hitting bldg wall same code C1290 dealer refusing to look at MY vehicle.4. Vehicle looked at by southshore hyundai valley stream NY.5. Nothing prior lights and code showed up when incident qccured first time Oct 8 2022 second time Oct 29 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491413October 29, 2022
ENGINE
Intake actuator for camshift seal failed. Internal oil seal plug is leaking. There is a recall for this already but Hyundai is telling me recall is not attached to my VIN so they are refusing to fix it. my make model year is 2015 Hyundai Sonata 2.4l. Engine light is on. It is unsafe to drive as engine revs extremely high, and when I take my foot off break engine lurches forward. This is a safety issue making car unsafe to drive. I have been fighting with Hyundai for 6 weeks now, and they still refuse due to national recall in place, is not attached to my VIN. Please attach recall to my vin as this is exact issue I am having.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491277October 28, 2022
SUSPENSION
The contact owns a 2004 Hyundai Sonata. The contact stated that while performing a 4-wheel alignment, the independent mechanic informed her that he was unable to complete the alignment successfully because the sub frame was severely corroded. Additionally, the contact stated that while driving 35 MPH, she heard and abnormal sound coming from the sub frame and the vehicle started shuddering. The contact stated that she almost lost control of the vehicle. The contact was able to veer to the side of the road. The vehicle was towed to an unknown dealer who informed the contact that she needed to pay for the repair because the VIN was not included in NHTSA Campaign Number: 09V124000 (Suspension) or TSB Number: 12-01-029. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 310,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491139October 27, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact's son owns a 2015 Hyundai Sonata. The contact stated while her son was driving approximately 45 MPH, the sunroof detached and landed on the road. The contact stated no warning light was illuminated. The driver retrieved the sunroof and placed it in the trunk of the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the panoramic roof to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V726000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491218October 27, 2022
ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated while driving 73 MPH, the vehicle decelerated, and lost motive power and stalled with unknown warning lights illuminated. The contact was able to pull over on the side of the road. The contact turned off the vehicle and was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the body control module (BCM) needed to be replaced. The vehicle was towed to the local dealer and the contact was informed that the engine had seized and needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was contacted a case was filed and that the contact was informed that the case agent would contact her. The failure mileage was 82,273.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491234October 27, 2022
STEERING
The power steering stop working and the wheel it's hard to manuver. Very difficult to make turns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491235October 27, 2022
AIR BAGS, SEAT BELTS
Air Bag light is ON due to bad OCS - OCCUPANT CLASSIFICATION SYSTEM on the passenger seat. It is a safety issue and airbags wont deploy in case of an accident. Passenger seat bealt light is blinking even withoit passenger. Problem has been confirmed by the service center and reported to the manafacturer. There is an open campain 083 for Sonatas with this issue but not all vehicles are included, VIN of my vehicle is not included even if it has the same issues as described in the campain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491242October 27, 2022
ENGINE
While driving at about 45MPH, the car lost and acceleration was limited as the car wouldn’t work properly. Engine make a ticking sound when trying to accelerate. At the time of lost power the check engine(flashing), abs and traction control all came on. It almost caused me to get into an accident. The car also indicated to shut off vehicle. The vehicle code read P1326, called dealer and they stated multiple vehicles has been having the same issues and that they are full with no openings. So I’m in the process of getting it to a dealer who has an opening for a better diagnostic. Dealer says it may be rod bearings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490933October 26, 2022
VEHICLE SPEED CONTROL
Approx july 2022 My sonata began to malfunction, first the steering wheel buttons stopped working intermittently off and on unable to turn on and set cruise control, unable to use hands free phone options as well as unable to navigate cluster features, as the time goes on the problem gets worse and eventually do not function ever. I replaced the steering wheel buttons which fixed the issue temporarily only now the vehicle will engage cruise control, accelerate dramatically and continue to gain speed. I am unable to disengage cruise control via the brake pedal, or cancel option or steering wheel. If I depress the brake pedal it will begin to decelerate but once I let off the brake pedal the engine will revv high and gain speed again. Buttons begin to function in a reverse order meaning press cancel, cruise turns on, press set button, cruise will set, press set button cruise will disengage etc. The only way to disengage cruise and rapid acceleration in this dangerous scenario is to Press the on off cruise control button. Immediately stopped vehicle had it towed to dealership, they stated that they could not replicate the problem, however their diagnosis for the problem was due to incorrect brake fluid put in the vehicle and suggested to completely replace the entire brake system of the vehicle I declined as I felt that was not the problem in fact bizarre diagnosis. Only hyundai dealership has ever put any brake fluid in my vehicle... this is completely dangerous as when vehicle suddenly accelerated I was unable to turn it off I almost rear ended a vehicle on the freeway going 70 mph. I no longer feel safe in the vehicle and it sits collecting dust while I make monthly payments.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491048October 26, 2022
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
I purchased a brand new Hyundai Sonata SE in 2017. After 1.5 years, I took a 3-4 hour road trip from Houston to Longview, TX. During that trip, my steering wheel locked and I could not turn the wheel as my traction and steering wheel light lit up on my dashboard. To remedy the problem, I had to turn the engine off and back on. There was no accident but there could have been since I was driving amongst other vehicles on the interstate. This was the first of many scary incidents with my locked steering wheel. I've reported and submitted this complaint to Hyundai but they have done nothing to remedy the problem. The Hyundai dealership explained they cannot do anything unless there diagnostic machine can detect the problem. I explained that it normally happens while I'm driving and that there are several online and Youtube reviews of other 2017 Hyundai Sonata vehicle owners with the same issue. I also showed the traction and steering wheel lights that come on when the steering wheel locks. Still there was nothing they could do. The vehicle is getting increasingly worse as I now must turn it off and on three times before the steering wheel unlocks. This is a danger to myself, my children, pedestrians, and other drivers. The steering wheel locks unexpectedly and without warning. I facilitate large groups and happen to mention my issue with the 2017 Hyundai Sonata today. They were alarmed about the dangers to myself and others while driving the 2017 Hyundai Sonata SE. I explained that it was previously reported to Hyundai and NHTSA but nothing was done to remedy the problem. The group encouraged me to report it again. I'm doing so with little to no confidence that mentioning it will do anything. It may take someone or people being killed or seriously hurt before anything is done. I can't afford another vehicle and need it for transportation. Otherwise I would have purchased another brand of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490776October 25, 2022
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
2016 Hyundai Sonata (not part of any recall) driven short distance on expressway had "check engine light" come on. Pulled off of expressway and checked under hood...No visible issues. Chose to return home via side streets as car was riding rough and having problems with acceleration at that point. Short while later, heard loud noise and saw smoke coming from under hood. Pulled to the side of the road and exited car. Was told by bystander that car was on fire. Called Fire Dept, by the time of their arrival, entire front end ablaze, tires and body melted. Thankfully, fire extinguished before any explosion or damage to neighbor's property occurred. Vehicle was a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11490783October 25, 2022
ENGINE
The contact owned a 2015 Hyundai Sonata. The contact stated that soon after refueling the vehicle, there was a strong fuel smell and that when he was stopped at a traffic light, there was smoke coming from underneath the hood. No warning lights were illuminated. The contact stated that once he was home and parked the vehicle, he was unable to open the hood because of how hot it was and he then saw flames coming from underneath it. The contact attempted to extinguish the flames with two fire extinguishers but was not successful. The fire department was called and they extinguished the flames. A police report was filed. The contact stated that the instrument panel and all of the front of the vehicle were melted. The vehicle was deemed totaled by the insurance company. The contact's insurance company and attorney advised the contact to file a complaint with the NHTSA Hotline. The manufacturer was not made aware of the failure. The approximate failure mileage was 122,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11490905October 25, 2022
UNKNOWN OR OTHER
My battery,oil and check engine light came on. The car would not start, took it to the dealer they had my car 3 weeks and they said they couldn’t pull any codes because it started up. However, they did charge the battery. I drove the car a few day and the same thing Happened where the same codes came on and car wouldn’t start. I had to find a ride to work and when I got home and started the car it started right up. I have also read plenty of reviews claiming this same things has happened to them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490623October 24, 2022
UNKNOWN OR OTHER
Still having intermittent turn signal problems after the dealership worked on turn signal recall. Sometimes no signal or signal stays on after turning, even after flipping the turn signal switch off. Sometimes there is a delay (up to 10 seconds) before turn signal lights on. Just trying to signal a lane change is dangerous because I never know if the turn signals will work properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490631October 24, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 35 MPH, the vehicle stalled with several unknown warning lights illuminated. The contact was able to pull over on the side of the roadway and waited for the vehicle to cool down. The contact was able to restart the vehicle and the vehicle operated normally. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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