Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11493334November 13, 2022
UNKNOWN OR OTHER
I've received a recall and have tried on 3 occasions to set up an appointment at the local Hyundai dealership in West Monroe, Louisiana. I've tried 2 times online and 1 time I called and was told they probably wouldn't call me back that I could take care of it online. Please advise what i should do as this recall sounds important. Thank You,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493344November 13, 2022
ELECTRICAL SYSTEM
Low beam headlight bulbs and brake bulbs burn out way before they should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493361November 13, 2022
STEERING
2017 Hyundai Sonata. 53k miles. Steering becomes sticky and hard to turn. It is most concerning on the highway when at speed it is difficult to keep the car going in a straight line. It takes extra force to turn the wheel just a little. Once its forced, it can turn too much if not careful and will swerve into the next lane. It then does not freely return to center without manually doing so. I will not let my wife drive the car. I have read other reports of this problem and it is a serious issue. I have not brought the car to any dealer or repair shop. This is clearly a safety recall issue and must be dealt with before someone gets seriously hurt or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493387November 13, 2022
UNKNOWN OR OTHER
I suffered a flat tire and called my husband to change my tire. The jack that was included with the vehicle fell over in the middle of the tire change nearly pinning my husband's hands between the wheel well and the spare tire. The road was level. The jack was simply too small to hold the vehicle up. My car suffered approximately $3000 in damages. I tried to deal with the dealership and Hyundai Consumer Affairs to no avail. These jacks are dangerous and at least the base should be wider to prevent it from tipping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493263November 12, 2022
AIR BAGS, SERVICE BRAKES, EXTERIOR LIGHTING
I have had to replace my brake lights, sometimes, every few months. My third brake light only works intermittently. Recently, my brake lights and my door lights failed to shut off after I turned the engine off. Also, my abs light came on on the dash, but after turning the engine off and back on, that light went out. After re-starting my car and repeatedly, stepping on the brake, my lights finally shut off. I checked the internet for similar problems and found out that there had been a Hyundai recall for this issue. I phoned Hyundai customer support. They told me the recall had been repaired on my car by the dealer . Obviously, it had not. (The dealer also claimed to have corrected another recall regarding seat belts, but that too is a lie, since my seat belt dash light is on although I have never been involved in an accident) I believe that the dealer billed Hyundai, but failed to either deliberately or inadvertently failed to perform the recall work. The recall involved replacing the brake stopper pad which engages the brake light switch. Obviously, Hyundai considered this a safety issue since the brake lights are always on, so the driver behind my car never knows what I'm doing. This has also affected the interior overhead light which only intermittently goes off when I close the door, so I have to keep the light in the off position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493233November 11, 2022
SEAT BELTS, ENGINE
My safety was put at risk because i was driving on the highway and the engine went out on me. The engine is also knocking making a loud sound. I took the car to the dealer and they refused to do the safety recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493014November 10, 2022
INTERIOR LIGHTING
The contact owns a 2011 Hyundai Sonata. The contact stated that the dome light failed to deactivate and remained illuminated. The contact then stated that he had to manually deactivate to turn the light off. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 63,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493018November 10, 2022
ENGINE
4500 miles after an oil change the oil drain plug fell out and oil leaked out resulting in an engine stalling. An oil warning light came on 7 minutes before the vehicle stalled on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493114November 10, 2022
AIR BAGS
AIR BAG light is on, with defect in Occupant Classification System (passenger weight sensor), with OCS system lights flashing erratically with no passenger in seat. Hyundai dealer and corporation keep telling me that there is no relevant campaign related to my vehicle. There is information for "Campaign 083 – 2006 – 2008 Sonata – Occupant Classification System (OCS) Reprogramming" online. Internally labeled as 08-01-006 Body Electrical issue. Campaign clearly states that problem is to be fixed on individual customer basis, meaning it wouldn't show up as a official recall. Hyundai currently refuses to take responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493116November 10, 2022
ENGINE, ELECTRICAL SYSTEM
Loss of power on highway or during normal driving possibly due to oil pan assembly according to odi 11481745. This has cause near-miss accidents on highway on ramps a number of times. Separate issue, when the outside temp is at our below 30°F the starter can fail to turn over resulting in a car that won't start even with jumper cables applied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492999November 10, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Oct 12: Engine stalled exiting I95 in Kittery Maine. Engine light flashed but did not stay on. Was able to get to safe place but car would not go more than 15mph. Hampton Huyndai reported mis-fire but stated it cleared on its own. Oct 17th: Engine stalled on highway ramp to I495, nearly causing me to be rear ended by other vehicles. Car would not go more than 15 mph. Engine light stayed on. Towed car to Key Salem Hyundai, defective injectors, warrantee repair. Oct 23rd: Car stalls on I93, was able to take immediate exit and turn engine off. Engine light flashed but did not stay on. Took car in to Salem dealership on Oct 24th, no code found. Oct 25th: Car stalls again on city street. Light stays on, Salem dealership replaces cat. convrtr between Oct 26th through Nov 4th. Nov 9th: Car stalls again on city street. Light stays on, currently in Salem dealership. This is a safety issue, in two cases already this car has nearly gotten me in an accident on the highway. I am seeking arbitration for replacement. I am scared to drive this vehicle. I will have a third invoice pending this next repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492893November 9, 2022
EXTERIOR LIGHTING
The contact owns a 2012 Hyundai Sonata. The contact stated while driving approximately 30 MPH and depressing the brake pedal, the brake pedal failed to return to the normal upright position. The contact stated that the taillights remained illuminated as if the brake pedal was still depressed. The contact stated that the stabili-trak warning light illuminated intermittently. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V759000 (Exterior Lighting). The failure mileage was approximately 147,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492922November 9, 2022
ENGINE
Purchased Certified Used 2018 Hyundai Sonata in March of 2021. Engine oil light came on at 36,863 miles in July of 2021, and I took car to repair shop. I was told that these cars (2018 Hyundai Sonata) excessively burn oil -- though under 60K miles was "early" -- and that it would need to be constantly monitored. Car went through four quarts of oil before next oil change at 42,437 miles. Took car to local Hyundai dealership and was told there was a "crack in my oil pan" (though there were no oil spots in my driveway or garage that would point to an oil leak from a pan). Pan was replaced. Engine oil light came on again (despite problem being "solved") TWO MONTHS LATER AT 44,129 miles. I put a minimum amount of oil into the engine and drove over to dealership to have issue resolved. They told me it was sparkplugs, which they replaced. Checked oil level at each gas fill up. Car went through FIVE quarts of oil before oil change at 47,432 miles!!!! Five quarts in 3,000 miles. Dealership now states I must get approval from Hyundai to do an oil consumption test.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492680November 8, 2022
UNKNOWN OR OTHER
Received a warning message saying pull over safely do not drive this vehicle in the middle of the road as I'm driving all the warning lights on the dash came on . The car jerked Then the car died
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492764November 8, 2022
ENGINE
The vehicle has had mechanical problems since I purchased it. I have submitted a complaint with the dealership who sold it to me and at their recommendation I am moving it up the ladder. The engine had the knock sensor go bad and also failed the bearing test. As I was driving the check engine light, oil light, and battery light came on and the vehicle lost all power. I was going 60 miles an hour and was barely able to safely get it on the side of the road. It had to be towed to the dealership I bought it from, who determined it had no oil in the reservoir and had burned through it in less than 2000 miles. There was no warning lights. I have had mechanical issues since purchasing the vehicle and they failed to correctly diagnose it. It had an oil consumption test that it barely passed months before the engine needed to be replaced. I travel extensively for work and the vehicle malfunctions put me at risk. It has broken down several times and took months to diagnose the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492550November 7, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2015 Hyundai Sonata. The contact stated while driving approximately 3 mph and entering a driveway, the vehicle accelerated independently and crashed into a metal gate. The contact stated no warning light was illuminated. The contact stated no air bags were deployed. The contact stated no one was injured nor sought medical attention. The contact did not contact the police department nor filed a police report. The vehicle was not drivable and was left at the locations of the incident. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 63.000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11492553November 7, 2022
POWER TRAIN, ENGINE
The engine light has come on and I have done extensive repairs on my vehicle since January 2022. No warning signs showed prior as I have kept up with maintenance on the car since the 60,000 mile marker. The valve gasket cover was replaced as the engine was smoking due to an oil leak. A pipe was repaired due to the leak. The engine camshaft position sensor was replaced. There is still issues with the engine after replacing the CVVT cover and plugs. The spark plugs have been replaced. If my car stalls or blows on the highway, this can cause a major accident putting myself and others at risk. I have done multiple tests with Hyundai dealerships and Firestone and AutoZone and no one can tell me what the ultimate issue is with the Sonata.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492604November 7, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was traveling on a highway when a "hybrid system warning" suddenly appeared on the dashboard. Every dashboard warning light illuminated. The car began to lose power. I exited the highway immediately and the car began to have sporadic power and was "lurching." I immediately pulled onto the shoulder and at that time another warning on the dash appeared within a minute or two of the first warning that said "shut engine off." The computer screen began to flash on and of and the windows would not roll up smoothly. When the tow truck arrived the car wouldn't start and it didn't recognize the key fob. Hyundai now has the vehicle and claims the car needed a "software update", but they cannot tell me if it will ever happen again and cannot tell me why the car goes into critical failure when it needs a mere software update. This is the second time this has happened. The first time it was repaired under a voluntary recall campaign about a year ago. This is an extremely dangerous occurrence as the car loses power without warning. I was fortunate to be near an exit when it happened and able to safely get off the highway, but that was just luck. The manual indicates that a hybrid system warning means that the car can potentially go on fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492619November 7, 2022
ENGINE
The engine seized while driving the vehicle (vehicle belongs to my daughter). Towed to the mechanic. Replaced battery and starter, both burned up due to issue. Mechanic tried starting the car again to trouble shoot additional issues and burned up the new starter due to seized engine. Mechanic recommending to call the local dealer because of known class action recall on the 2014 Sonata engines for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492621November 7, 2022
ENGINE, SERVICE BRAKES, VEHICLE SPEED CONTROL
The car starts alarming out of nowhere while driving at 70 mph on the interstate and the Hybrid System Warning - Safely Stop and Do Not Drive along with the wrench, battery light and engine light all appearing on the dashboard to pull over and do not drive when this occurred I lost total control of the vehicle. The brake peddle goes all the way to the floor enabling me to stop and I lost the ability to steer the vehicle as the power steering went out as well while this was happening. I almost got killed as I was on the highway driving at 70 mph. I immediately put on my hazards lights to signal to other drivers that I was having mechanical problems. Thank GOD I was able to pull over without anyone hitting me from behind. I have had major major issues with this car since I purchased it the engine seized up on me in the same manner back in 2020 and the engine was replaced. Then there was an issue with the transmission and that was also replaced. Then the brake booster also failed and had to be replaced as well. Hyundai aught to be ashamed of the production of this vehicle as it is truly a severe risk to the lives of the consumers not just the person who is driving this vehicle but also to those who may be behind someone driving as this could cause a major accident and people could be killed. These cars need to be recalled and they need to get down to what is causing these issues in order to fix the problem. I pray that you all make Hyundai do a recall on this vehicle as I have googled and see that there has been many others that have encountered these same issues. I am filing this complaint in hopes of you all getting involved to do something about this. Any help with this will be greatly appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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