Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11585143April 25, 2024
FUEL/PROPULSION SYSTEM
GDI fuel injectors are faulty and causing engine misfires in multiple cylinders.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584949April 24, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585007April 24, 2024
AIR BAGS
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed and passing through an intersection, another vehicle involved in a high-speed chase failed to stop at a stop sign. As a result, the contact's vehicle was stuck on the front passenger side door, sending the vehicle careening to the shoulder of the roadway and coming to a complete stop after colliding with a parked vehicle. All air bags were deployed, excluding the driver's and passenger's side curtain air bags, which could have possibly prevented and/or lessened the severity of the injuries the contact sustained. No warning lights were illuminated. The vehicle was towed to a tow yard, where it remained until the contact regained possession. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact was transported to an area hospital, where he received emergency surgery to repair three fractured vertebrates in his neck as well as contusions to his face, which required an extensive hospital stay. The manufacturer was notified of the failure, and the vehicle was inspected; however, it was determined that no malfunction had occurred. The failure mileage was 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11585010April 24, 2024
FIRERELATED
The contact owns a 2014 Hyundai Sonata. The contact stated that while her son was driving at an undisclosed speed, he started to smell an abnormal burning odor, and the front vehicle started smoking. There were several unknown lights illuminated. The contact’s son attempted to pull over and the brake pedal was depressed but failed to stop the vehicle. The contact's son applied the parking brake and was able to stop the vehicle. The vehicle caught fire. No injuries nor medical attention were needed. The Fire department extinguished the fire. A Police report and a Fire Department report were filed. The vehicle was towed to an impound lot. The insurance company had not yet deemed the vehicle destroyed. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11585030April 24, 2024
ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION
Less than 70,000 miles and engine is loosing oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584662April 23, 2024
ENGINE
A couple of weeks ago my car seemed to be skipping when I started driving. I had no idea what could be wrong but some kind of intuition made me think to check the oil. I had the oil changed in December 2023 but had only driven about 1000 miles since then. I'm working from home so not driving alot. My oil was VERY low - it didn't even measure up to the first fill line. I started reading info online and realized that many Hyundai Sonata owners were reporting similar issues, so I went to an auto store bought a quart of oil and put that in. After testing, I got another quart of oil and put that in, finally bringing oil level to amount recommended by the lines on the oil stick. A couple days later I took my car to the local dealer, Tuscaloosa Hyundai. As soon as I started describing the problem, they immediately knew what was wrong - another sign that this problem is way too common. They performed some type of combustion chamber cleaning with oil and filter change and charged me $672. I drive a 2017 Hyundai Sonata Sport. When changing oil in December 2023, car had 60780 miles on it. The oil change personnel did say that the car seemed to be using too much oil, which may be why I thought to check it when the car was acting weird. When I took it to the dealer in April 2024, the car had 61816 miles on it. If I had not checked the oil, my engine could have been destroyed and I could have been left stranded on the side of the road. With so many other Hyundai owners claiming the same problem, I can't understand why this vehicle wasn't recalled so that the problem could be fixed, and/or that this problem which could have serious consequences wasn't covered by Hyundai. I am [XXX], don't drive far from home and drive very carefully. There should be no reason a car with 60000 miles on it is consuming oil at this rate. No warning lights were on in my car to indicate that I had an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584666April 23, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Hyundai Sonata. The contact stated while driving at approximately 70 MPH, the check engine warning illuminated. The contact stated that the vehicle was losing forward momentum. The contact depressed the accelerator pedal but the vehicle was still losing forward momentum and then stalled. The contact stated that he was able to coast to the side of the road. The contact attempted to restart the vehicle but was unable after several attempts. The vehicle was towed to a local dealer who diagnosed the vehicle and determined that the engine needed to be replaced due to a hole in the valve. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584700April 23, 2024
ENGINE
The engine failed. This created a risk for me and my family as it could have seized on us while driving and caused an accident. The problem was confirmed by the dealer in conjunction with the manufacturer. There were no warning lamps or messages on the dashboard. The only indicator of the issue was burning oil smell and engine shaking while driving. Additional details: The engine started burning a lot of oil close to the 10 year ownership mark around July 2023. We started putting oil into the engine about weekly, then daily around August and September. I finally took it into the dealership in October and they started an oil consumption study. From October 2023 through now in April 2024: 1. They changed the oil and we drove 1000 miles, then went back. 2. They changed the oil again and we drove 1000 miles again. 3. The third time, we went in and they charged me money to deep clean the engine and then asked me to drive the car for another 1000 miles yet again. 4. We made it about 500 miles and then took it back in after the car started shaking and making noises. Ultimately, Hyundai replaced the engine (they also charged me money) but I am concerned that other systems in the car will fail and I will continue to face safety issues and future charges as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584841April 23, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
Saying check brakes and safely pull over hybrid battery failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584421April 22, 2024
ENGINE, HYBRID PROPULSION SYSTEM
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated, and the message "Check Hybrid System, Turn Off the Engine" was displayed, and the vehicle was shaking while decelerating. The vehicle was towed to the dealer where it was diagnosed with the Technical Service Bulletin: 198. The Technical Service Bulletin was completed; however, the failure recurred. The vehicle was towed to the same dealer where it was diagnosed with a drained battery and catalytic converter failure. The vehicle was repaired; however, the failure recurred. The vehicle was towed to the same dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584485April 22, 2024
STEERING
I was pulling into a street parallel parking space and the wheel suddenly locked and became hard to turn- causing my to side swipe another vehicle. Almost a week later my daughter was driving onto a highway on ramp and the wheel wouldn’t turn. She took her foot off the gas and drifted into the shoulder brakes.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11584511April 22, 2024
POWER TRAIN
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that after parking in the driveway and turning the vehicle off, the husband exited the vehicle and walked around to the passenger side. After opening the front passenger-side door, the vehicle erroneously rolled backward down the driveway and crashed into a tree. During the incident, the husband was knocked to the ground and dragged 20 feet down the driveway. During the incident, the husband sustained a head bruise and laceration, an injured leg, and an injured arm. The front passenger also sustained bruised ribs, a head and left knee injury from the vehicle crashing into a tree. Both persons required medical treatment. The cause of the failure was not determined. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 14V434000(Power Train). The failure mileage was 112,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11584529April 22, 2024
ENGINE
The contact owns a 2019 Hyundai Sonata. The contact stated that while parked and powered off, the vehicle was being refueled and connected to the fuel pump when she observed smoke coming from vents and from the engine compartment. The contact opened the hood of the vehicle and she observed fire emanating from the engine compartment. The gas station attendant extinguished the fire with an extinguisher. A police report was filed. The fire department was not called. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11584561April 22, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated while driving 45 MPH, the vehicle started overheating, and smelled an abnormal electrical burning odor inside the cabin. Several unknown warning lights were illuminated. The contact veered to the side of the road, turned off the vehicle and inspected under the hood. The contact stated that the vehicle failed to restart and was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) which he related to the failure. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584571April 22, 2024
ENGINE, STEERING, SERVICE BRAKES
On Feb 15th 2023 my daughter was driving my 2014 Hyundai Sonata at the posted speed limit of 55 MPH on a 2 lane blacktop when the car suddenly and without any warning at all, lost all power and became unresponsive while traveling with other vehicles behind her, in front of her and in the opposing lane of travel. Without enough of an improved shoulder to pull to the right and a steep embankment on that side of the roadway as well, she was forced to veer to the left with other cars approaching. She had minimal braking, steering and no response to depressing the accelerator pedal at all. She was able to direct the car onto a paved portion of a feeder road and finally got the car stopped. The cabin filled with smoke and there was smoke all around the car but no fire was ever found. These vehicles are dangerous to the public and have a known engine defect that because of this the manufacturer has implemented a software patch known as KSDS and with this recall in place should have allowed my daughter to reach a safer place than being stranding on the side of a busy hi-way. My car had this patch installed and I was assured that this recall would allow the car to be driven a safe distance and it would be obvious when this patch was active and the engine would be put in "Limp mode" This did not happen, the engine locked up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584284April 21, 2024
UNKNOWN OR OTHER
Not sure what component is responsible but the car caught fire while driving on [XXX]. Started smoking and then shut off. Limped car to the shoulder and got out. Saw from underneath that it was on fire and called 911. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11584366April 21, 2024
STRUCTURE:BODY
White pearl paint is peeling on the hood, roof and trunk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584184April 20, 2024
ENGINE, POWER TRAIN, STEERING
My son was driving the car, and completely out of nowhere it seized to have any compression and steering/accelerating became disabled. I have been given an estimate up to $7,000 for an engine rebuild due to this happening. I have reached out to Hyundai and they denied my claim due to car being out of warranty. This should have never happened when the car has been well maintained,even with the motor burning through oil faster than it should be, which I have always kept a close eye on. This car is defective and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584081April 19, 2024
SERVICE BRAKES
Brake light appeared intermittently while I'm in the middle of traffic.my vehicle's hybrid system warning light came on aside from the brake light and tells me to pull over and not to drive the vehicle.i towed my car to the dealership for inspection.after inspection done ,the service advisor tells me that they need to change the abs module due to possible internal leaking besides the fuse.they quoted me $3574.71 to fix the abs module excluding other brake components.i asked them to change the fuse only.Abs problem and brake light are still on and vehicle is not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584126April 19, 2024
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 60 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to be restarted after the third attempt; however, the failure recurred while driving. The contact stated that the dealer had previously repaired the vehicle for an engine failure under warranty; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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