Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11587489May 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Hyundai Sonata. The contact stated that the vehicle would not immediately start. After finally starting the vehicle the check engine light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine gasket was faulty causing oil to leak from the engine. The engine gasket was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587526May 7, 2024
ENGINE
WHEN I DRIVING MY CAR DROPPED 20 MPH DURING ENGINE RUNNING. HYUNDAI CAR CARE CENTER REPAIRED WITH $4825.35. AFTER 10 DAYS AFTER I PICKED MY CAR, I HAD SAME PROBLEM. I ALSO PAID $1864.67 TO TAKE CARE OF CAR PROBLEM. I THINK THIS PROBLEM HAS TO TAKE CARE OF RECALL. I REQUESTED HYUNDAI RECALL CAMPAIGN CENTER BUT NO ANSWER. I NEED YOUR HELP. HYUNDAI CASE NO IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587528May 7, 2024
ENGINE
My car has been burning excessive amounts of oil for the past 6 months now. It is so bad there is excessive carbin built up in the piston rings that caused my engine to missfire 2 times in less than six months. Today 5-7-2024 to my car back to the dealer for that problem and they told me I need a new engine but unfortunately it was not coverd by the engine extended warranty. Please help me resolve this issue because I cannot afford a new engine or a car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587468May 7, 2024
VEHICLE SPEED CONTROL
As I’m driving 75 MPH, my car slows down and on the dash board it reads 20 MPH LIMIT. I’m on the Expressway and, prayerfully, by putting on my HAZARD BLINKERS, I pull over, wherever it’s safe, turn car off, restart the car and then it’s fine. PLEASE HELP BECAUSE THIS IS A LIFE THREATENING SITUATION! SCARED 😨 😱 This has occurred SEVERAL TIMES.. Approximately 1 month ago I took it into SERVICE DEPARTMENT (kept 1 week and never slowed down on them. Again, once the car is turned off, it drives fine. How can I turn off this 20 mph hour limit on dashboard. Any advice or help you can give me to put me at ease, is CRITICAL! Thank You in Advance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587120May 6, 2024
STEERING
tHE POWER STEERING (WHICH IS ELECTRIC) JUST STOPPED WORKING. THIS IS VERY HAZARDOUS SINCE STEERING IS VERY DIFFICULT. COULD CAUSE ACCIDENT WITH ANOTHER VEHICLE, CAUSING INJURY OR DEATH. HAPPENS SUDDENLY WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587263May 6, 2024
ENGINE
2013 Hyundai Sonata with known engine failure issue. While driving, vehicle experienced complete engine failure during operation in confined express lane of highway. Vehicle was rendered inoperable and required towing to dealer for repair. Delear declared "complete engine failure" and offered to apply for repair assistance through Hyundai engine failure recall assistance, but then repair was declined by Hyundai Motor Co. Same vehicle was in Hyundai service for service/repair 04-23, with check engine light. Hyundai, knowledgeable of engine failure recall, only advised me of a possible fix via high pressure fuel error (another known issue) at cost of $1200.00, with a note to "start here." One year later complete engine failure without any prior warning, light, change in engine performance, etc. Obviously caused by known issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587318May 6, 2024
UNKNOWN OR OTHER
Vehicle’s dash panel just started cracking three years ago for no apparent reason. By the day the cracks continue. My concern is over time the cracks will become so bad the air bag will deploy prematurely causing injury. This is a known issue in Hyundai Sonata from 2011-2014. This is not due to extreme heat. This is a defect and should be addressed before someone gets seriously hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587052May 5, 2024
SEAT BELTS
Seat Belts will not recoil. This is a very unsafe situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587000May 5, 2024
ENGINE
Hello, I am the original owner for my 2018 Hyundai Sonata. I have now had numerous issues with this vehicle that has now left me stalled on the highway twice resulting in a near accident and the vehicle being towed twice to a dealership. I am now having issues with oil consumption with me needing to put in at least 1q per week to ensure the reading on the dipstick is above “L”. I have my vehicle serviced at the Hyundai dealership and they first brought to my attention at 90k miles that when I would go in for my scheduled oil changes the engine was nearly dry. I took my vehicle to a Midas to have it inspected for an oil leak with their mechanics twice saying there was not an oil leak. It was the mechanic here at Midas that informed me of the oil consumption issues Theta II Hyundai engines have been experiencing and to take it into the dealership to see what can be done. This has been an issue my dealership has known about, but they are refusing to assist stating the vehicle is now out of warranty at 104k miles. I have the receipts proving the vehicle has been maintained according to the manufacturers recommendation. My vehicle now will fill with the smell of burning oil when I’m driving, I’ve had the spark plugs replaced once and the new spark plugs are already coated in oil and my vehicle lurches when I’m accelerating to get onto the highway. I feel very unsafe driving this vehicle and fear it’s a matter of time before it leaves me stranded on the highway again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587005May 5, 2024
ENGINE
My daughter’s Car stalled in middle of freeway twice. The second time it ruined the engine it was confirmed by my auto repair shop. Transporting it to Hyundai dealership. It’s a 2015 Hyundai sonata engine huge issue. Almost catastrophic stalling on the freeway. Please help- thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586683May 3, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
While driving our vehicle (Hyundai 2015 Sonata Hybrid) around 25 MPH speed in city road... the vehicle stopped completely by itself in few seconds. Got the message "Hybrid System Warning! Safely Stop and Do not Drive" in dashboard and beep beep sounds. Thank god, no accident, the vehicles behand able to stop and avoid the collision. This is serious SAFETY issue, as this could cause accidents if vehicle stops by itself while driving. This is 3rd time in last few years with this vehicles. The recent incident happened was on 5/1/2024 morning around 8.00 am. We went to the Hyundai Service Center and they did looked at the codes and ran some scans and they found nothing wrong. And they said it could be some wrong system warning and can be ignored, as they can't reproduce the issue. And told us to report if this happens, but the worry is that, if this happens it could be serious life threating accident or injuries. They said they also got similar other Sonata Hybrid got same issue reported same day, but they can't find root cause. Same issue was happened last on 9/30/2022 and one before in that same year. They can't find the root cause that time too. They just updated software that time...and hoped that will fix. But the issue repeated again. While searching on the internet, found many people reporting this same error message and suddenly stopping the vehicle by itself. Very scary safety concern. So that's why we are reporting this to NHTSA. To take action on this with the Hyundai and investigate more. Now worried when we drive this vehicle. I have all pictures taken when this issues happened on 5/1/24 and also 9/30/22. I will share those here. Let me know if you need more information on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586704May 3, 2024
UNKNOWN OR OTHER
My dash board is cracking and the Hyundai dealership don’t seem to think it’s a safety recall. And I found this information, saying this sonatas due to defective materials used for the dashboard that may cause it to crack and form sharp edges, potentially causing injury during an accident. The recall affects over 220,000 vehicles and requires dealers to replace the dashboard in affected models for free. I would like you to look into and see if it’s was a recall please,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586877May 3, 2024
ENGINE, POWER TRAIN
I was driving. The tailpipes started smoking I checked engine oil and it was almost empty. No check engine light came on. The engine could have locked up on me on a state hwy that has a 60mph limit! No warning light. No low oil light. No lights came on at all ever. The car still doesn't have any light on but has oil consumption like I've never experienced. The engine was replaced in 2019 and only has about 63,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586734May 3, 2024
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
The car would not accelerate, nor switch gear while I'm driving middle of the highway. The car engine started to shake after my car wouldn't switch gear. The car engine would not start after turning the car off and caused a engine misfire. The transmission gear has a hard time switching gear from 0-40mph. This same incident occurred twice since purchasing the car in late November 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586481May 2, 2024
SEAT BELTS
Drivers side seat belt does not retract properly. If i pull it out a little too far when buckling then it will just hang there instead of retracting snugly so it provides the same amount of safety as having no seat belt on at all. Every time that I took my car to the dealer for different fixes I always brought that up and they always overlooked it and never did fix it and now my extended warranty is out and it's still not fixed even though it was like that the day that I bought it and I started complaining about it that very first week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586509May 2, 2024
EXTERIOR LIGHTING
My vehicle is missing it's third brake light. We have confirmed that it was forgotten during manufacturing. The dealer won't cover it. They say call corporate. Corporate says dealer has to fix it. In the mean time I'm pulled over for improper equipment, and brake light being out. It's a serious safety issue, covered by federal law. They quoted over $1000 to have it fixed at my expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586556May 2, 2024
TIRES:TREAD/BELT, TIRES
I own a 2019 Hyundai Sonata with an original manufacturer set of 205/65 R16 95H Kumho Solus TA31 tires on it. I noticed around a month ago that all 4 of the tires have cracks in between the treads, mostly on the outer and inner treads of the 4 tread areas. These cracks are all around and significant. I am afraid to drive on them. I have brought this defect to the attention of Kumho tires over the phone and to the dealership I bought my car from. There is approximately 34,000 miles currently on my car. These tires are supposed to rated for 60,000 miles. They are trying to tell me that they will not warranty their tires with ozone or weather cracking over 4 years old from the date of the tire manufacture stamped on the tire. I believe this is not weather related. I believe it is a defect in the tire and they are trying to blame weather. Even if the problem is what they call "weather" related that should not preclude a consumer/purchaser of a vehicle with their tires on it from pursuing a claim. Their tires should be able to withstand any "weather" and if not they should inform consumers as such. This is a "safety" issue and should NOT be taken lightly. I would like the NHTSA to investigate this issue further. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586575May 2, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2014 Hyundai Sonata. The contact had been pulled over by authorities on three separate occasions due to inoperable rear taillights. The contact stated that the interior housing unit for both the left and right rear taillights had begun to melt which caused the defect. The vehicle was taken to a dealer where the contact was initially informed that the vehicle would be serviced under warranty; however, the contact was recently informed that the vehicle was not covered under warranty. The vehicle had yet to be serviced. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586614May 2, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586660May 2, 2024
ENGINE
My vehicle has the flashing engine light on. The code that comes up is the P1326, causing it to go into “limp mode” making it unsafe to drive. My local Hyundai dealership in Vandalia, Ohio and they only reset the code, giving me the impression they actually FIXED the issue. Five days later, it is doing the same thing. I have asked multiple times for a loaner vehicle while they work on mine, I have been told that is not possible due to the fact they have not found out if my vehicle has a warranted covered issue. I had the engine replaced before in 2019, now I’m having more issues. More assistance should be provided
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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