Honda Pilot Complaints

9,418 consumer complaints on file.

#11651767March 31, 2025
ENGINE, UNKNOWN OR OTHER
The auto start/stop on my car will cause my car to not restart when I’m at a stoplight. This has happened multiple times. I have to remember to turn off the auto start/Stop function every time I get in the vehicle. It will shut my whole car down and take several seconds for me to be able to turn the car back on putting me at risk when I’m stopped in traffic. It has happened multiple times since May 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651774March 31, 2025
UNKNOWN OR OTHER
car completed died in a drive-thru. I believe it was due to the auto-start/stop feature. Couldn't turn the car on, couldn't put it in neutral. Everything was disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651888March 31, 2025
ENGINE, ELECTRICAL SYSTEM
The car's engine randomly stopped working and required jump start twice. Despite replacing the valve adjustment and battery, the problem persisted. The Honda dealer we approached did diagnostic testing twice, stated that it could be a problem with the car's Auto Idle Stop system, but did not offer a definitive solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651890March 31, 2025
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Vehicle was fixed for auto start stop under recall. They changed all the parts including capacitors. Within 5000 miles it started happening again. I’ve informed Honda about this from 20k miles. The vehicle now has 165k. I’ve told them on multiple occasions that this is a serious safety issue. They said they have this fixed and they do not. They closed my case even though I asked them to keep it open as they have not proved to me that it is fixed. The only way to fix this is to have Honda program the care to not allow start stop as someone is going to get killed. It’s just a matter of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651914March 31, 2025
ELECTRICAL SYSTEM
My Pilot has stalled multiple times at a stop light when the auto stop feature restarts the engine. It seems to happen most frequently when the heat or air conditioning is running as if there is not enough power to restart the engine. I did have the service bulletin software update performed, which seemed to solve the issue initially. The vehicle has stalled twice in the last few months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651692March 31, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact had taken the vehicle to a parts store where a handheld scanner retrieved DTC: P219B; which indicated a failure with the fuel injectors. The contact had scheduled an appointment for the vehicle to be repaired under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) at a local dealer. The contact had taken the vehicle to the dealer where the fuel pump was replaced. The contact was informed by the dealer that poor quality fuel had caused the fuel injectors to fail. The dealer replaced the high-pressure fuel feed pipe and the injectors. The vehicle was repaired. The manufacturer was informed of the failure. The contact related the failure of the fuel injectors to the fuel pump replacement under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was 60,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651698March 31, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2018 Honda Pilot. The contact stated while driving 75 MPH, an abnormal popping sound was heard coming from the top of the vehicle. Shortly afterwards, the contact attempted to open the sunroof and became aware that the glass had shattered without impact. In addition, the contact stated that the sunroof glass was tinted and was held together by the tint film. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 16,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651699March 31, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
The ADAS camera had an internal failure, rendering all of the driver assistance features inoperable. The camera was the one that came from the car new. The old camera is available for inspection. The problem was observed by an independent repair shop. There were several warnings about the problem before the camera failure in the months before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651926March 31, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
It is a horrible system that makes driving with it on more unsafe. It never knows where the lanes actually are and makes adjustments that take you out of the lane all the time. It's unusable and unsafe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651925March 31, 2025
ENGINE, ELECTRICAL SYSTEM
Engines sometimes fails to start again after being turned off briefly. Will have so turn off all electrical and push button to start multiple times before it engine starts again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651919March 31, 2025
ENGINE
My Honda's engine start-stop system isn't restarting at stop lights. Very frightening when the light turns green and I can’t go anywhere. I have to turn off the car and restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651762March 31, 2025
UNKNOWN OR OTHER
I was stopped at a red light and my engine stopped like normal but then when light turned green and i attempted to accelerate the engine never turned back on. I had to put the car in park. Shut down the vehicle and then attempted to start the car again. It took a few time before I was able to start up the vehicle. This has happened multiple times and initially I thought I may have done something but then as it became more frequent, I started paying closer attention to the stop-start of the engine and came to the realization that it is not the way I was operating but more or less an issue with the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651755March 31, 2025
UNKNOWN OR OTHER
On multiple occasions after being stopped at a red light and the engine turns off it failed to restart. After shutting the car completely off and attempting to restart after a few tries it was able to restart however this is an ongoing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651546March 30, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
Pilot has auto start/stop problems. when it stops, if the exact pedal procedure isn't followed the car will lurch forward and stall engine. After that is it difficult to restart. This situation creates a dangerous situation as the vehicle fails to pull out in traffic under power. Very POOR design by Honda and should be permanently disabled for driver/occupant safety
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651555March 30, 2025
ENGINE, ELECTRICAL SYSTEM
The car has trouble starting. It has been occurring for years. (1) It cycles like it has a bad battery. (2) It cycles like the starter is not getting power or is bad. (3) Sometimes this causes the engine starting cycle to completely fail and restart is not immediately possible. (4) The auto stop/restart feature cannot be used because it requires frequent stopping and starting of engine which is not possible. I’ve had many Honda dealers and Honda mechanics looking at the issue and none have been able to determine the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651641March 30, 2025
VISIBILITY/WIPER
My Honda Pilot’s Sunroof exploded and sounded like a gunshot. Today March 30 while I was driving to pick up an order at Walmart around 7:50 pm. It wasn’t too windy, no cars were in front of me and suddenly I heard a big loud noise followed by wind blowing, my first thought was that I had a tire that popped but then when I checked the pressure on them and everything was fine after I got into the Walmart parking lot and parked. I was able to see the big hole in my sunroof. I do not understand how my sunroof suddenly shattered like that especially when it’s not that old now going on 7 years old and which is not my first Honda Pilot. My latest one was the first model: a 2003 Honda Pilot that last me for 14 years and never had any problems whatsoever with the sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651643March 30, 2025
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
EVAP Error Code for the capless gas cap error. you have to super careful when filling your car up with gas. Honda needs to fix this defective capless gas tank system. It is too fragile and requires an immense amount of work to repair for a regular old Joe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651566March 30, 2025
ENGINE
The car randomly fails to start up again after stopping it during an auto start auto stop cycle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651447March 29, 2025
ELECTRICAL SYSTEM, ENGINE
Auto idle restart and transmission is unexpectedly put in Park upon restart. On occasion then car goes into limp mode and powers off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651520March 29, 2025
UNKNOWN OR OTHER
While driving the screen with the Speedometer and essential information goes blank for a few seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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