Honda Pilot Complaints

9,418 consumer complaints on file.

#11653783April 9, 2025
ENGINE
Driving on [XXX] ) at highway speed in traffic when the engine started making a sudden rattling noise, shaking, and had immediate power loss. Within seconds the engine light started blinking, the oil light illuminated and the information light came on. I was forced to pull over and shut the vehicle off. We were forced to stand on the side of [XXX] on a Friday evening while we waited for a tow truck to come get us. I have had the vehicle towed to the dealership where we purchased it and they have indicated that the engine needs to be replaced due to failed rod bearings. The vehicle is currently at Ralph Honda in Rochester NY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653625April 9, 2025
ENGINE
Rattling noise in engine. Feels unsafe to drive. Honda mechanic confirmed new engine needed due to worn rod bearings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653638April 9, 2025
ENGINE, ELECTRICAL SYSTEM
Auto Start/Stop not working at stop. Vehicle fails to restart when engine has turned off at intersection. On occasion, vehicle fails to start and loses total power. Often, it takes several minutes to regain power. This has occurred in intersections, almost causing accidents. The car was repaired per a TSB, but the issue continues, and has for the last 4 years since purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653664April 9, 2025
FUEL/PROPULSION SYSTEM, ENGINE
The catalytic converter needed to be replaced due to faulty fuel injectors causing damage. This caused major surging in my vehicle, making it difficult to accelerate in a normal way and caused shaking in my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653676April 9, 2025
ENGINE
My car started having the knocking sound from the engine on 3/26/25. Took it to the dealer on 3/27 for diagnosis and was told that the engine rod block needs replacement and it is not covered under warranty. They quoted $10700 for a new engine with 1 year/12000 warranty. Then, I contacted Honda corporate and after a week of their investigation was told that my car is not under warranty, hence they couldn't help with the repair. This is a manufacturing defect and Honda should cover this expense. Although, they sent out a recall notice but they said my VIN is not part of it. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653687April 9, 2025
ELECTRICAL SYSTEM
•What component or system failed or malfunctioned, and is it available for inspection upon request? The “smart” control module, part# 38320-TG7-L112-M1 was removed and inspected; obvious incomplete conformation coverage was discovered along with significant dendritic growth on an uncovered IC. Proper cleaning of the board alleviated the issue – for the time being at any rate. I am including pictures of the board and growth that clearly show this defect and its related consequences, but I can provide the part for inspection if it’s feasible timewise and if I haven’t sold the vehicle by that point. •How was your safety or the safety of others put at risk? The vehicle was rendered completely and utterly inoperable by this condition and additionally necessitated the removal of the battery to keep the car alarm from triggering randomly. If this condition manifests itself at the wrong time it could easily create a dangerous situation for myself, my family and others. •Has the problem been reproduced or confirmed by a dealer or independent service center? The diagnosis, research, documentation and associated repair were performed by an independent service technician. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This problem was reported to Honda USA in late March of 2025; no acceptable recourse was provided or offered. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. On Friday March 21st at approx. 6PM, the car alarm was triggered with no interaction whatsoever after the vehicle had sat for several hours. After disconnecting the battery for over an hour the problem immediately returned upon reconnection along with flashing dash & interior lights and clicking relays and/or components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653734April 9, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
ECM Failure with fuel rail/system pressure code. Safety issue due to no prior issue and all of a sudden engine stalling in the middle of a busy intersection and taking 10 mins to get started and shift gears to get out of the way of oncoming traffic with all dashboard lights illuminated to include check engine light, trailer stability assist problem light, hill assist problem light, LKAS light, and ACC light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653372April 8, 2025
UNKNOWN OR OTHER
He sold me the Honda 2011 pilot the defective transmission I bought it from the person by marketplace when 1 week ago when I took it to change the transmission oil they told me that the transmission was damaged
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653483April 8, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Honda Pilot. The contact stated that upon coming to a complete stop, the auto idle stop system activated, turning the vehicle off. While attempting to continue driving, the contact became aware that the system had failed to restart the vehicle. After several attempts, the vehicle was able to be manually restarted. After restarting, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. However, the dealer replaced the battery as a precaution. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653358April 8, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle has many fault codes that will not clear. Took to dealership and the state they believe its a wheel speed sensor and vehicle is safe to drive. Flashing warnings include AWD system problem, electric parking brake problem, brake system problem, brake hold system problem, electric power steering problem, antilock brake system problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, hill descent control system problem, adaptive cruise control problem, lane keep assist problem, collision mitigation system problem, road departure mitigation system problem, low speed braking problem, auto high beam problem, parking sensor problem, antilock brake system problem, as well as drive mode change unavailable, rear hatch will not open, drivers seat will not automatically move into position once vehicle is started, vehicle will not shut off without having to hit the off button numerous times, and vehicle is not auto shutting off after the 10-15 min timeframe. Dealer states they have ordered the part and is currently on back order. Was told Honda does not provide loaner vehicles for warranty work. Seems strange that a wheel sensor could cause so many errors and shut off all safety features, brakes and drivetrain of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653171April 7, 2025
ENGINE
Our 2020 Honda Pilot has 96,000 miles on it. We were traveling on the interstate and the engine light came on and an immediate grinding and knocking sound was heard. We pulled over on an exit ramp. We called AAA and had the vehicle towed 35 miles to the nearest city. The vehicle was determined to have a connecting rod bearing failure that required the engine to be replaced. I understand there is a potential recall for this issue for Honda vehicles, that includes the 2020 Honda Pilot. I wanted to provide this information to support the NHTSA's findings that there are issues with this engine that should not occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653201April 7, 2025
ENGINE
The contact owns a 2016 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and then stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The contact research and was made aware of an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 173,055.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653312April 7, 2025
ELECTRICAL SYSTEM
The contact owns a 2019 Honda Pilot. The contact stated while driving at approximately 5 MPH, the Cruise Control, Lane Keep Assistance, and High Beam headlights Error warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed with a faulty sensor in the front camera and the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653326April 7, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MULTI PURPOSE LIGHTS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653327April 7, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
BRAKE WARNING, SIGN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653304April 7, 2025
POWER TRAIN
The transmission stutters between shifts. When I apply a healthy amount of throttle input (say 50% or so), the shifts feel very clean and crisp. When I'm at minimal throttle (but I need to creep along) or when I come close to a stop (not quite full stop) and get back into throttle, there is a noticeable delay in power from 1st to 2nd gear. If there's a delay in acceleration, it can create a dangerous scenario where I can't "escape" out of a situation I need too. It's very unsettling. I also feel stuttery down shifts while I'm braking and coming to a stop. The car lurches forward as I'm braking when it tries to execute its downshifts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652907April 5, 2025
ENGINE
Heard a ticking sound, had a diagnostic test done and was told a bearing had broke and I need a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652970April 5, 2025
POWER TRAIN, ENGINE
When shifting to reverse it shifts back to park And it will not move forward or reverse I nearly had someone rear ended me as I backed up from my driveway. This has happened numerous times that I am afraid to drive it. The mileage right now is only 216 miles since bought in December 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652769April 4, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1.)Transmission!! Problems such as Transmission fluid overheating, RPM's boggle up & down while on flat roads at steady speeds, cruise control wont stay activated, shaking or vibration while stopped and while driving. 2.) mine and my kids safety is at risk when we have to pull over to let the transmission cool and are on a busy interstate. It also risks us breaking down while we are traveling long distance and being stranded in the middle of nowhere. 3.) I had my vehicle worked on at a Honda dealer in the past 2 months for the shaking, but they did not resolve the shaking or cruise control issue. 4.) March 30th was the first time the Transmission fluid to hot warning has come up. The other symptoms listed above started in December of 24. my vehicle isnt listed as a recall but everey symptom it list i have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652774April 4, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
2020 Honda Pilot has acceleration issues also. I forgot to list it in my last post. loss of power is evident. shaking, cruise control won't stay engaged. has trouble climbing incline roads. gas mileage is crap now. the 2020 Pilots should absolutely be included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot