Honda Pilot Complaints

9,418 consumer complaints on file.

#11687343September 15, 2025
STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING
The contact owns a 2025 Honda Pilot. The contact stated that while her husband was driving 5 MPH and making a left turn, the power steering assist failed without warning. The driver attempted to complete the turn; however, excessive force was needed to steer the vehicle while the vehicle was drifting into oncoming traffic. The driver was able to steer the vehicle off to the shoulder of the road, and the vehicle was towed to the dealer. The vehicle was diagnosed with a defective inner tie rod and inner tie rod alignment. There were no recalls or warranties on the vehicle for the failure. The contact was provided with an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687168September 14, 2025
STEERING
2024 Honda Pilot EX-L has a knocking sound when turning steering wheel in either direction when stopped or at slow speed as in parking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687137September 14, 2025
ELECTRICAL SYSTEM
rearview camera images ot appear on the dashboard screen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687062September 13, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
At random intervals, I get the following faults on start: Adaptive Cruise Control Problem Lane Keeping Assist Problem Collision Mitigation System Problem Road Departure Mitigation System Problem Auto High-Beam Problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687015September 12, 2025
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
My Honda Pilot 2018 is a modified vehicle with wheelchair ramp. It is in the recall list for Honda. Recall: swelling of fuel pump motor impeller, fuel pump may seize/stop working. Defective impeller may cause fuel pump inoperative, which could prevent engine from functioning. May cause a loss of motive power/stall while driving, increasing risk of crash or injury creating a safety hazard. -Replace the fuel pump motor. I contact the Honda dealer in San Jose, CA, but they were unable to perform Fuel Pump replacement due vehicle being modified. Tell me to find a dealer that specialize in accessible vehicle to removed cover on floor to access fuel pump then bring fuel pump to Honda for them to replace. DMV requires to perform recall to renew vehicle registration. I do not know which dealer I need to perform this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686799September 12, 2025
ENGINE
While driving my 2016 Honda Pilot Touring (approx. 110,000 miles) with my wife and two children [XXX] , the vehicle suddenly malfunctioned without warning. As I was coming to a stop, the dashboard lit up with multiple warning lights and the engine appeared to stumble/stall. Once I regained focus, I could hear a loud ticking/knocking from the engine. This sudden failure put my family’s safety at risk while the vehicle was in motion. I brought the vehicle to the dealership where all maintenance has been performed since purchase. A diagnostic scan revealed code P0302 (misfire cylinder 2). Upon inspection, the mechanic found metal shavings in the oil filter and determined that cylinder #2 suffered a spun rod bearing, resulting in connecting rod and crankshaft damage. The engine was deemed non-repairable and requires full replacement. The Pilot has been properly maintained, with the most recent oil change performed on 5/13/2025 and no issues noted. I am the original owner, and the in-service date was late 2015 (among the first redesigned Pilots). This appears to be a critical engine defect that occurs without warning, resulting in catastrophic engine failure and creating a serious safety hazard for drivers and passengers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686838September 12, 2025
POWER TRAIN
The contact owns a 2003 Honda Pilot. The contact stated that while driving at 60 MPH, the vehicle stalled. The contact stated that the vehicle violently jolted forward with several unknown warning lights illuminated. The contact drove the vehicle to the shoulder of the road. The failure had occurred while driving on a major highway. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was being repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact referenced Technical Service Bulletin: 04-021; however, the contact was informed that the repair had been performed on the vehicle in 2004. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686878September 12, 2025
ELECTRICAL SYSTEM
At specific locations, the vehicle infotainment display will disconnect from a paired phone, causing the driver to lose GPS and phone based audio. This is distracting because you tend to look at the radio to see what the issue is. The unit automatically reconnects within ~60 seconds, however during that time the display instructs you to connect via a cable, which is distracting while driving. Additionally, connecting a cable does not solve the issue. I have attempted to connect my phone via a USB cable before the reset occurs, however when I pass these specific locations, the reset still occurs. The issue is repeatable and occurs at specific geographic locations, suggesting there are RF emissions in that location that cause Electro-magnetic Interference. The radio system that Honda uses appears to have a susceptibility to radiated emissions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686800September 12, 2025
UNKNOWN OR OTHER
When using Apple CarPlay (wired or wireless), audio intermittently skips and stutters like a skipping CD or static AM radio. This only occurs on CarPlay, not Bluetooth. The skipping can make navigation prompts and hands-free calls unintelligible. Bluetooth audio works fine. Concern: The infotainment/head unit system may be part of the known MOST bus / FAKRA connector issue documented in Honda TSB A20-058 (which covers 2019-21 Pilot/Passport). Although my VIN shows no recalls, the behavior suggests a communication defect in the infotainment system. Safety relevance: This impacts driver attention and safety, since distorted CarPlay audio interferes with navigation directions, voice calls, and Siri prompts. It forces the driver to look down at the phone more frequently, which increases distraction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686494September 11, 2025
ENGINE
My vehicle is experiencing a loud knocking noise from the engine, a symptom directly related to NHTSA Recall 23V-751 (Honda's engine connecting rod bearing failure). On 9/8, I took my vehicle to BP Service in Kirkwood, Missouri, for a diagnosis. The technician confirmed that the knocking noise was consistent with an internal engine issue, likely involving the crankshaft and connecting rods. This diagnosis prompted me to investigate the recall. On 9/10, I contacted the Honda dealership in Frontenac, Missouri, specifically mentioning the symptoms and the recall. The dealership service department checked my vehicle's VIN and informed me that it was not included in the official recall list for 23V-751. Despite my VIN not being on the list, the symptoms of my vehicle match the described defect in the recall. The engine knocking and potential for engine failure pose a serious safety risk. I am concerned that the recall population may be too narrow and that my vehicle's VIN should be included. I've attached a receipt from BP Service regarding their diagnosis if more detail is needed, I can have them write a full report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686495September 11, 2025
ENGINE
My Pilot is experiencing a loud knocking noise from the engine, a symptom directly related to NHTSA Recall 23V-751 (Honda's engine connecting rod bearing failure). On 9/8, I took my vehicle to BP Service in Kirkwood, Missouri, for a diagnosis. The technician confirmed that the knocking noise was consistent with an internal engine issue, likely involving the crankshaft and connecting rods. This diagnosis prompted me to investigate the recall. On 9/10, I contacted the Honda dealership in Frontenac, Missouri, specifically mentioning the symptoms and the recall. The dealership service department checked my vehicle's VIN and informed me that it was not included in the official recall list for 23V-751. Despite my VIN not being on the list, the symptoms of my vehicle match the described defect in the recall. The engine knocking and potential for engine failure pose a serious safety risk. I am concerned that the recall population may be too narrow and that my vehicle's VIN should be included. I have attached a receipt from BP Service regarding their diagnosis and I can have them provide a more detailed report if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686566September 11, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2017 Honda Pilot. The contact stated that while searching on Carfax ,it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 85,000, and at the time of searching on Carfax, it was discovered that the mileage was 184,753.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686608September 11, 2025
FUEL/PROPULSION SYSTEM
THEY SAID I HAD A RECALL KNOW THEY SAY NO WHAT IS GOING AND DASH PENAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686609September 11, 2025
ELECTRICAL SYSTEM
instrument panel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686599September 11, 2025
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, LANE DEPARTURE: BLIND SPOT DETECTION
The camera on the windshield fails when then the windshield gets too hot when you are driving and causes the safety systems to stop functioning ( lane assist, blind spot, etc). See attached pictures. This is a major design flaw and Honda should recall and replace the cameras on all 2022 Honda pilots. I live in the desert in El Paso, Texas and this happens when you are driving . See my attached pictures that occurred at 83 degrees and 93 degrees, respectively. Please help me before there is a fatal injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686383September 10, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686311September 10, 2025
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2025 Honda Pilot. The contact stated that while stopped at a traffic signal, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The vehicle then jolted forward into gear. There was no warning light illuminated. The contact stated that the failure was intermittent but only occurred while stopped at a traffic signal. The contact turned off the engine START/STOP feature manually. The contact stated that the vehicle was restarted after failing to respond properly. The contact had taken the vehicle to a local dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 1,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686248September 10, 2025
STEERING
When trying to drive my vehicle i noticed the steering wheel became hard to turn. I was able to get a tow truck to drop my vehicle off at the dealership to get it looked at. The dealership is telling me that it is due to a steering problem needing a rack and pinion part. This vehicle is a 2023 Honda Pilot which was just purchased by me in April. There hasnt been any issue until now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686236September 10, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Honda Pilot. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen, and no safety features were displayed. The contact stated that the failure was intermittent. In addition, the contact noticed an unusual popping sound. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The independent mechanic unofficially diagnosed the failure as faulty cables. The contact was advised to take the vehicle to the dealer for diagnostic testing. The dealer was made aware of the failure. The contact was advised to bring the vehicle in for diagnostic testing and provided the fee for the diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included in the recall. The contact was informed that the repair was not covered under a recall or special program. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686007September 9, 2025
ENGINE
Engine auto off at an intersection. Would not restart. Burned up starter. Towed to Honda dealership. Rod bearing spun causing catastrophic damage to engine. Honda Care Extended warranty is covering at least part of the cost to replace either the shortblock, or possibly replace entire engine. No decision on which just yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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