Honda Pilot Complaints

9,418 consumer complaints on file.

#11689339September 24, 2025
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
The contact owns a 2019 Honda Pilot. The contact stated that while driving approximately 50-55 MPH, the brake warning light was flashing. The contact stated that the failure had occurred while driving on several occasions. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the multi-view cameras were misaligned. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689356September 24, 2025
ENGINE, POWER TRAIN
Complete engine failure on highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689482September 24, 2025
POWER TRAIN
My 2019 Honda Pilot was surging when it went up a hill or was at a steady speed on the highway. I was concerned that the car would stall. The dealer confirmed/reproduced the problem and called it a torque converter shudder. Per Honda's instructions they changed the transmission fluid 3 times and did a software update. There were no warning lights. This is a known problem with a very specific fix that is recommended by Honda. It should be a recall and the repair covered by Honda. It costs me over $400.00 to get the repair done at my dealer-Washington PA Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689485September 24, 2025
ENGINE
120k J35Y6 engine with good oil service and no major issues before. I heard a tapping/ticking noise emanating from the engine. So I brought the car to the local Honda service center for a diagnosis. Without opening the engine (i.e. purely based off sound) they claimed that the sound was "rod knock" caused by the crankshaft pin and the connecting rod bearing, and that the engine was effectively totaled. Upon doing some research I learned that that exact issue is the subject of an ongoing investigation so I decided to submit this report. My receipt and outline of that engine diagnosis is attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689102September 23, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
My 2019 Honda pilot randomly started showing all these errors at once: LKAS, Collision Mitigation Problem, road departure mitigation system problem, auto highbeam problem, adaptive cruise control problem. After speaking with the Honda dealership, they said this is a chronic problem with 2018 to new Honda vehicles. He stated he's unsure why there is not a recall for this yet. They stated that the issue is the front dash camera, which will need replacement. Replacement is around $2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689299September 23, 2025
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
The catalytic converter system on my vehicle is failing prematurely due to the vehicle’s built-in fuel management and energy-saving computer settings. These settings cause excess fuel to be burned and pushed into the catalytic converter, damaging the unit. In addition, this flaw is causing oil to be pushed out of the car, creating both a mechanical hazard and an environmental concern. This is not the result of poor maintenance or misuse — it is a hazard caused by a design flaw in the system itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689225September 23, 2025
ELECTRICAL SYSTEM
Vehicle: 2021 Honda Pilot VIN: [XXX] Complaint: My 2021 Honda Pilot continues to have the same issues described in NHTSA Recall 23V-431 (backup camera / infotainment coaxial cable defect). The recall was marked “completed” about two years ago, but the safety problem persists. Symptoms include: •Infotainment screen going black •“Network communication lost” error messages •Backup camera flickering or failing to display Because the backup camera is federally required under FMVSS 111, my vehicle is not compliant with safety standards. The dealership told me that since the recall was already performed, I would now have to pay out of pocket for further repairs. This means the original recall remedy either failed or was not effective. I am filing this complaint because Honda and its dealership are refusing to correct an unresolved safety defect, leaving my vehicle unsafe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689187September 23, 2025
ENGINE
when stopped at a stop light the engine idle kills the engine and want start back up causing traffic backups...have to go through process to setting back to park and trying to start which does not happen quickly leaving people behind you frustrated and honking. This needs to have an option to disable it if you don't want that function as it's very frustrating and dangerous. Please get honda to fix issue. Thanks for your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689161September 23, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on U.S Highway 521 in South Carolina, the vehicle experienced SUDDEN, UNEXPECTED BRAKING AND VIOLENT SHAKING even though there were no cars or obstacles directly in front of me. The sensation was so strong it felt as if the car had been rear-ended, but there was no impact. The issue has happened MULTIPLE TIMES since I purchased the vehicle new in 2023. Each time, traffic was flowing normally, and no immediate hazard was present. The closest car in front of me was several car lenghts away, yet the PILOT suddenly braked on its own. The problem appears to be linked to the COLLISION MITIGATION BRAKING SYSTEM or related driver-assist sensors, which seem to be misreading conditions and triggering false emergency braking. This defect creates a serious SAFETY HAZARD. The abrupt, forceful braking puts me and my family at risk of being rear-ended by following vehicles. It has also caused panic and near-miss incidents in traffic. I am filling this complaint to ensure it is formally documented and investigated as SAFETY DEFECT. This is a serious risk to DRIVER AND PASSENGERS and could lead to accidents. I am requesting NHTSA to investigate whether this defect affects other HONDA PILOT vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689148September 23, 2025
BACK OVER PREVENTION
The contact owns a 2021 Honda Pilot. The contact stated that the infotainment system had turned off unintendedly while driving. Additionally, the rearview camera image was black while reversing. The vehicle was taken to the dealer, where the contact was informed that the repair could not be covered under NHTSA Campaign Number: 23V431000 (Back Over Prevention), which was previously performed on the vehicle. The contact stated that the recall repair failed to correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688889September 22, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Driving to work on the freeway, all of a sudden acceleration stopped. Pulled over as warning lights came on due to transmission. Additionally, the check engine light appears randomly due to emission and also the “AWD” light comes on. Within a few days or even weeks it turns off. This has been on and off since we purchased the vehicle from CarMax.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688922September 22, 2025
ENGINE, POWER TRAIN
I own a 2016 Honda Pilot AWD with approximately 160,000 miles. Within a week of purchase, the engine suffered a crankshaft/rod bearing failure. While driving, the engine suddenly began knocking, lost power, and stalled in traffic. I had to quickly turn onto a side street to get out of traffic, and smoke started coming from the engine bay. The vehicle is now not driveable. I already went to a Honda dealer, and when they checked my VIN, their system only showed warranty extensions for the fuel injectors and the start/stop switch. No recall or campaign appeared for the known rod bearing defect. However, my vehicle experienced the exact failure described in recall 23V-751 and the current NHTSA investigation into Honda V6 engines. I also contacted Honda corporate recall center directly, and they opened a case under my VIN. I have the case number available if needed This poses a serious safety risk since the engine can stall without warning while driving. I request that NHTSA investigate and expand the recall to cover additional vehicles including mine, that have experienced this same dangerous defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688934September 22, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, POWER TRAIN
2019 Honda Touring: driving down the highway the windshield would crackle ( Electricity) then we started experiencing transmission delays in shifting and the transmission sounded rough and it was delayed. when the car was put in park the whole dashboard lit up with emissions system problem, Stop driving when safe. transmission problem, Blind spot info system problem. after this showed up the car was not able to move at all. it would not move to gear. the problem was not reproduced at the Honda dealer. They recommend replacing the transmission. I had it towed to another shop where they tell me all codes that pertain this the initial issues stated and refer back to dealer to reset the tmc system failure and to reset the electrical system. Honda refuses to do work as they want to replace the entire transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689025September 22, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle adaptive cruise control and emergency braking completely stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689030September 22, 2025
ENGINE
In Mid-August (8/13/25), at 61,355 miles, my 2016 Honda Pilot experienced sudden engine failure due to what my dealer diagnosed as a connecting rod bearing/crankshaft failure. Prior to the failure, we had no issues with the car. The engine ultimately seized while the vehicle was in motion, creating a serious safety risk. My vehicle has been regularly maintained, most specifically timely oil changes (the most recent in December (12/11/24), less than 4000 miles prior to failure, yet the engine still failed. I am aware that Honda has issued recalls and is under NHTSA investigation for engine failures caused by defective rod bearings in 2016–2020 Honda Pilots and related models. However, my VIN is not currently included in the recall despite experiencing the same failure described in the recall notices and owner complaints. This is a serious safety issue. An engine seizure or stall at highway speeds could easily result in loss of control or a crash. I request that NHTSA expand its investigation and hold Honda accountable for covering all affected vehicles, including mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688643September 20, 2025
SEATS, ELECTRICAL SYSTEM
While operating I was on Highway driving my car the driver seat was set up according to my height, when I use the break to slow down for the heavy traffic during the rush hour wasn't that fast at all I believe my car was at 30 in mph around somehow my car seat dropped too low and I was afraid that I can barley seen in the front. Some how I manage to get home but not sure if there is blown fuses, faulty switches, or loose wiring connectors under the seat or electrical seat problems. This Vehicle is from year 2019 when we purchased. I haven't call the Honda for service yet, cause it's weekend now. I will call on following Monday 22. for Check up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688661September 20, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Lane Assist Camera Failure (Part #36160-TG7-A63) Vehicle Information: Make/Model/Year: 2020 Honda Pilot EX-L Failed Component: Lane Assist Camera, Part #36160-TG7-A63 Safety Issue Description: The lane assist camera has failed, disabling multiple critical safety systems, including: Adaptive Cruise Control Lane Keeping Assist Collision Mitigation Braking System Road Departure Mitigation Auto High-Beam System Concern: This camera component is not subject to normal wear and tear, being housed within the vehicle's protected interior near the rearview mirror. The failure of this part represents a potential manufacturing defect that compromises essential safety features designed to prevent accidents and save lives. The simultaneous loss of multiple Honda Sensing safety systems creates a significant safety hazard, particularly given that drivers rely on these systems for collision avoidance and lane departure prevention. This premature failure suggests a systemic defect that may affect other 2020 Honda Pilot vehicles. Request: I request that NHTSA investigate this matter for potential safety defects and consider whether a recall is warranted for affected Honda Pilot vehicles with this camera component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688344September 19, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
There was an internal failure of the multi-purpose camera located behind the windshield rear-view mirror. It was inspected by Russ Darrow Honda and the failure code diagnosed. The camera needed to be replaced. Service included a video from the dealer and the defective camera was so hot he could barely hold it while wearing gloves. This caused the Lane-Keeping Assist, Adaptive Cruise Control, Auto High Beam, Collision Mitigation and Road Departure Mitigation Systems to fail, and the dummy lights on the dash to warn of the system failures. There was no accident or injury resulting yet, but none of the advanced safety features were operable. We have since learned that this camera is a common failure in Honda vehicles, and we feel there needs to be a recall. This critical and expensive safety feature should not be failing this frequently, or in vehicles this new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688346September 19, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
infotainment screen freezing or blacking out. I have audio file
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688393September 19, 2025
STEERING
The contact owns a 2024 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V735000 (STEERING). The vehicle was taken to a local dealer where the recall repair was performed; however, the contact stated that afterwards, while driving at various speeds and making a right or left turn, the steering wheel was making an abnormal clicking sound and was jerking abnormally. The Lane Keep Assist warning light remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the rack and pinion were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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