Honda Pilot Complaints

9,418 consumer complaints on file.

#11690945October 2, 2025
ENGINE
The engine seized as I was driving. This posed a safety risk because it was in the middle of traffic. After having the vehicle towed to a service shop it was confirmed that the engine had seized. The check engine light had appeared 2 days prior but then went off and reappeared right before the engine shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691019October 2, 2025
POWER TRAIN
Transmission shuddering 55,000 miles and 3 months beyond warranty. Quoted a $221 diagnostic fee to “maybe tell me it needs a software update.” Dealer also said when transmission was serviced at 30k it should have been drained and filled 3 times not once as the book calls for. They are doing their damndest to hide a major problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691045October 2, 2025
ENGINE
The contact owns a 2017 Honda Pilot. The contact stated while driving approximately 10-30 MPH, the vehicle stalled. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The contact pushed the vehicle to the side of the road with assistance. The vehicle was towed to the residence. The vehicle was then towed to The Car Doctor, where it was diagnosed that the engine connecting rod bearing had failed. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE25008 (Engine). The dealer and the manufacturer were notified of the failure, but no assistance was provided. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691062October 2, 2025
POWER TRAIN
While driving my car braked, would not drive and a warning for transmission presented on warning board. The vehicle would not shift into park, reverse, neutral, or drive. I could not move it from impeding traffic. It nice I factory reset the vehicle was fine again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691032October 2, 2025
POWER TRAIN
My 2021 Honda Pilot AWD (40,200 miles) shifting from Drive to Neutral at intersections by itself, then Engine dies. It happened multiple times. If you need more information, pls contact me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690959October 2, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
My Honda Pilot experiences a serious safety issue with the Auto Idle Stop feature. When the system engages at a stop (such as a red light), the vehicle sometimes fails to restart, leaving me stalled in traffic. This creates a dangerous situation for myself and other drivers. The problem appears to be related to the Auto Idle Stop system and/or the auxiliary battery. Many other Honda owners are reporting similar issues, which suggests this may be a widespread defect that needs investigation. I just dropped the car at Honda dealership for further inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690838October 1, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
I am reporting a safety defect in my 2020 Honda Pilot EX-L ~86,300 miles. The rearview camera and electrical/infotainment system intermittently fail, showing static, disconnecting Bluetooth, and sometimes leaving the camera blank. This creates a serious safety risk when reversing, driving in tight spaces, or transporting my children. These issues began within the first year of ownership (2020–2021) and continued after Recall 23-047, during which cables were replaced and the system later rewired in August 2023. Despite these repairs, the defects persist. The dealership Pohanka Honda Fredericksburg confirmed the faults multiple times but now refuses to repair, quoting over $3,000. The vehicle has also experienced three dead batteries since 2020, leaving me stranded multiple times, including once during out-of-state travel. There were no warning lights for the battery failures, but infotainment and camera issues were noticeable immediately. The vehicle has been out of service for approximately three cumulative months, impairing reliability and my ability to perform daily work and family responsibilities. These defects have significantly impaired the use, value, and safety of the vehicle, especially given my responsibilities as a single mother, caregiver to a blind parent, and emergency department practitioner. The vehicle has been inspected by the dealer and reviewed by Honda corporate. I am seeking a proper remedy for a federally mandated safety feature (rear camera, FMVSS 111). The vehicle and affected components are available for inspection upon request. This complaint documents ongoing safety risks, repeated battery failures, and unresolved recall-related defects that began under warranty. Honda’s failure to properly repair these defects continues to create unsafe driving conditions and a serious risk of injury to myself, my passengers, and the public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690776October 1, 2025
STEERING
Our 2024 Honda Pilot started with a grinding noise in the steering. Our Pilot only has 011,208 miles on it. We took to the dealer and they said the steering rack needs replacing but its ok to continuing driving. The dealer will order the part. Its beend 3 weeks still no part. What happens on all these Pilots if the steering rack freezes up?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690528September 30, 2025
ENGINE
While driving down the road the Engine started making a bearing noise and then started making a metallic rattling noise and then stopped. The car was towed to a Don Wessel Honda dealership in Springfield, MO, where they determined that parts in the engine just came apart. There were multiple holes in the Engine Block. I was told that this was not common and at 79093 miles it was no longer under Warranty. They replaced the engine with a used Engine from 2017. The total cost was $7483.90. I later learned that this was an issue that was recalled on this year and Model of car, but my VIN was not included. I believe my vehicle should have been included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690556September 30, 2025
ENGINE
- Emission systems problem despite changing fuel injectors twice -- Dealer found DTC P0420 . Performed 20-100 under warranty extension Dealer replaced the fuel injectors last year in 2024 when the emissions systems problem indicator light appeared and recently again on September 04 2025. The repairs were performed free of charge. - The indicator now appears again on and off in the last two weeks after September 15, 2025. - The indicator sometimes shows up immediately after starting the engine and sometimes turn on while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690587September 30, 2025
ENGINE
Recall ID: 23V-751 (2023) Recall Query RQ24013 On [XXX] my 2016 Honda Pilot (VIN: [XXX] ) experienced sudden engine failure while driving. Prior to this, the vehicle had been maintained regularly and showed no signs of major engine issues. The failure occurred without warning, following intermittent misfire symptoms that quickly escalated to the engine shutting down and becoming inoperable. After towing the vehicle to a repair facility, I was informed that the engine suffered internal damage requiring complete replacement. The shop indicated that the failure was related to internal engine components, consistent with known issues involving crankshaft machining and connecting rod bearing wear. I am aware of NHTSA Recall 23V-751, which addresses improper crankshaft machining leading to connecting rod bearing failure and engine seizure in 2016 Honda Pilots and related models. Additionally, I am aware of NHTSA Recall Query RQ24-013, which was opened in 2024 to investigate whether the scope of 23V-751 should be expanded to include additional VINs due to similar failures. My VIN is currently outside the official recall range, but the symptoms and required repair align with the defect described in the recall and investigation. Given the similarity of my engine failure to the defect under federal investigation, I am requesting reimbursement for the cost of the engine replacement by adding my VIN to the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690250September 29, 2025
POWER TRAIN
I am filing this complaint because Honda has acknowledged a torque converter defect in Service Bulletin 23-078 (dated August 31, 2023), which applies to 2017–2019 Pilots and Ridgelines equipped with the 6-speed automatic transmission. The bulletin states that certain torque converters may have been manufactured outside proper specifications, causing cracks in the lock-up piston, pressure bleed-down, and eventual loss of clutch capacity. This failure is associated with diagnostic trouble code P0741 (“Torque Converter Clutch Circuit Performance / Stuck OFF”) and can result in shuddering, hesitation, loss of power during acceleration, or sudden and irregular transmission behavior — all of which create safety risks in traffic, merging, or highway conditions. My 2018 Honda Pilot meets all the published eligibility criteria: it is within 8 years of the original service date, has fewer than 150,000 miles, and has stored the DTC P0741. Despite this, both my dealership and Honda America have denied coverage, claiming my VIN “does not qualify.” While a goodwill request was filed on my behalf, I was informed that even if approved, I could still be expected to pay part of the repair. This denial is unacceptable given Honda’s recognition of the defect and effectively requires me to cover a repair of a faulty product that is necessary for safe operation of the vehicle. Because Honda has already issued a service bulletin acknowledging this defect and created a warranty extension for some vehicles, I urge NHTSA to investigate whether the defect is broader than Honda admits, and whether a recall or expanded coverage is warranted to ensure drivers like myself are not forced to operate unsafe vehicles due to VIN restrictions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690280September 29, 2025
ENGINE, UNKNOWN OR OTHER
In 2022, in traffic on I35 in Temple, TX, i was in "Drive" and my car went automatically to Neutral and I could not get it out of neutral or turn my car on and off. My two children were in the car and had cars moved, I would have been clobbered. I finally got my car to turn off after several tries, but it would not turn on. I waited a a minute and tried to turn it on again and after several attempts, it turned back on and traffic began to move so I did not have to stop and brake again. This same issue happened at a stop light a month ago and I could not move my car. I did not hit anything in my car, i did not shift it to neutral, it automatically did this on it's own. I finally turned the car off and after many attempts was able to get it back on, put it in drive, and move the car out of the intersection. The automatic engine shut off also comes on and off in my car without me touching anything. it works sometimes and it doesn't. This issue is a total safety concern and should it happen again, i may not be so lucky with other vehicles. Please help with this recall on my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690295September 29, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2006 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was an auction sale. At the time of purchase, the vehicle mileage was 74,009 and at the time of registration, it was discovered that the mileage was 300,151.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690436September 29, 2025
ELECTRICAL SYSTEM, ENGINE
Auto Start/Stop Issue. I finally experienced what some other members of my family have experienced with this car. My Honda Pilot stalled at a stop light in heavy traffic after the engine was turned off when I stopped at the light using the auto start/stop function. After I released the brake when the light turned green, the car did not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690380September 29, 2025
ENGINE
The contact owns a 2021 Honda Pilot. The contact stated that while his wife was driving 50 MPH, the engine seized, and the functions on the vehicle became inoperable. After waiting for an hour, the vehicle restarted. The contact was unaware if there were any warning lights illuminated. The contact stated that on a separate occasion, while the contact's wife was driving 30 MPH, the engine seized. No warning lights were illuminated. After waiting for a long while, the vehicle was restarted. The vehicle was taken to another dealer, Honda of Whittier; however, no cause for the failure was found. The dealer restarted the vehicle. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690177September 28, 2025
ENGINE
Engine rod bearing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690028September 26, 2025
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS, POWER TRAIN
Since I purchased the vehicle it has had a miss, lunging forward, a lag and stall. Appears to be transmission related. Also, all lights related to the CMS suddenly came on. Car only has 59,000 miles and 5 years old and shouldn’t have these kinds of issues. The transmission problem has been from the start…. Two years now. Probably why original owner traded. From what dealer said these are common problems with this vehicle, should definitely be part of a recall. Wanted 3000. to correct issues. Below date is estimate since problems started soon after purchase and have continued. Ongoing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689657September 25, 2025
FUEL/PROPULSION SYSTEM
six months ago, I reached out due to an extreme concern regarding my safety and wellbeing regarding a 2019 Honda Pilot that I purchased from Carmax in Newark, DE. I purchased the car on January 10th and on January 29th there were issues with driving the vehicle. The car began to jolt and shake and the check engine light came on. I contacted the warranty company and was told that since it was within 30 days I would have to contact Carmax directly. I contacted the dealership and had the car towed to Carmax. On February 3rd I heard back from the dealership with a diagnostic test result. At that time, I was told by the service representative that the car had a transmission switch that had to be fixed. I was later told that when they fixed the switch it didn’t resolve. On February 5th I was then told it was the fuel injector, and they were going to do an engine flush. The car was not fixed until February 13th.I was given the run around with the service representative and the manager on duty regarding my concern with the vehicle and its safety. I asked if I could change this car for a different car because I do believe that it was unsafe. I was inevitably told since it was a used car that “these things happen” and any work done on the vehicle is covered under warranty for at least one year. I mentioned “Lemon Law,” and the manager mentioned that it only applies to new vehicles. I was also informed that I would have to wait for them to fix the same issue three or four times before we could discuss an exchange of the car. I filed complaints with DOJ, Honda Service, wrote a google review and sent emails to other parties by February 17th. (I WILL ATTACHED THE DETAILED DOCUMENTATION, THERE ARE NOT ENOUGH CHARACTERS AVAILABLE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689805September 25, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
While driving the right center forward collision warning "approaching object" came on with 4 red bars for no reason, repeatedly. Additionally a warning saying "low speed braking control problem. Parking sensor obstructive" came on intermittently. Upon returning home I noticed that two sensors had become dislodged and fallen into the bumper. They appear to only have been held on by double sided tape. There are no obvious signs of impact, I have not had any collision, and the vehicle was purchased new. The failure appears to be one of the following 3 potential issues: 1) It could possibly be a very poor design choice, by Honda, to tape the parking sensors onto the vehicle. I don't understand why the mounting was not engineered to be injection molded as part of the lower garnish. That would easily reduce the vehicle parts count. 2) It may also be a poor decision in materials by the manufacturer. Honda may have specified an inferior adhesive that is incapable of sustaining the forces involved, or not capable of withstanding the exterior climate. 3) Least likely, but still possible, is the possibility that Honda's trusted retail partner, Conicelli Honda 19428, sold me a car with pre-existing damage that was not disclosed. A malfunctioning safety systems is dangerous to both the driver, other vehicles, and human life. Not only are the excessive malfunctioning notification a distraction to the driver, if a child was to run out in front of the vehicle, the vehicle would not recognize them and they could be hurt. Additionally if it triggers any other safety features such as automatic breaking, it could cause accident, especially if multiple vehicles in the road are experiencing the same issue. I look forward to a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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