Honda Pilot Complaints

9,418 consumer complaints on file.

#11694155October 17, 2025
UNKNOWN OR OTHER
Reporting recall for crankshaft connecting rod bearing and the fuel pump. Notified Jan. and Feb. 2024. Have called many times. "Never had the parts". "Not on the list to be called". "Recall not on list to be called". "No suitable appointment time available. Will call when they have one." Left messages. Have never gotten called! Frustrated. Almost 2 years. What do I do?? Seriously, do I need a lawyer or what. Lately the car seems to hesitate. Kind of a rocking sensation while driving. Is that from the fuel pump that should have been replaced more than a year ago?? Recall issued 11/9/2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694216October 17, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, POWER TRAIN
My battery died while the vehicle was parked. I needed to physically move the vehicle but could not because the electronic button shifter would not allow me to put the transmission in Neutral. The only way to move it out of Park is a lengthy process requiring tools, engine component removals and a manual shifting of the linkage using a long wrench. My solution, was I had to leave the vehicle unattended, call a friend, get tools and replace the battery while blocking traffic. Safety concerns were that the vehicle was blocking traffic at a business and no documentation by Honda of how to fix or even shift the vehicle into Neutral. Now consider if someone has to try and manually tow the vehicle while in Park! I replaced the battery myself, but this is a well documented issue with electronic shifters, that will never make a dealership or service departments records or statistics! There was no warning of the failure, or battery light illuminating. Previous vehicle inspections at the dealership gave no indication that the battery was failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694219October 17, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, LANE DEPARTURE: WARNING
All warning lights triggered on by faulty rear view camera sensor making one unable to discern if there is a true issue with one of the systems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693820October 16, 2025
STRUCTURE:BODY
The white paint on my 2016 Honda Pilot (White Diamond Pearl, NH-603P) is peeling and flaking off on the roof and tailgate, exposing the primer. The vehicle has never been repainted or damaged. Honda confirmed my VIN isn’t covered, but this is the same factory paint defect affecting other Pilots and Hondas with the same color. The issue keeps spreading and reduces resale value while exposing metal to corrosion. This is a clear manufacturing defect, not wear or neglect. I’m requesting that NHTSA investigate and push Honda to expand coverage for all affected VINs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693782October 16, 2025
STEERING
The steering wheel malfunctions creating clicking and creaking noises when turning due to defective steering rack, clock spring, and more. I've taken the vehicle to 2 different Honda dealerships. They cannot fix the problem. One Honda dealership has refused to continue to try to fix the problem after multiple attempts. The dealership contacted Honda corporate field representative who told them to stop the repairs despite having a warranty and the problem continuing. This is a known problem impacting thousands of new Hondas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693530October 15, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Honda Pilot. The contact stated that when the vehicle was cold-started, there was an abnormal knocking sound coming from the engine compartment. The knocking sound was constant. The contact stated that the vehicle nearly stalled recently, and the check engine warning light was flashing. The vehicle was no longer able to accelerate above 35 MPH. The contact had taken the vehicle to an independent mechanic, who diagnosed that the connecting rods needed to be replaced, and the engine was inspected for internal damage. The contact stated that the independent mechanic checked the oil and observed that the oil was black and the oil level was low. The contact recently had an oil change prior to taking the vehicle to the independent mechanic. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact called a local dealer and was informed that the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693616October 15, 2025
BACK OVER PREVENTION
The contact owns a 2021 Honda Pilot. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693574October 15, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My vehicle multipurpose camera unit failed. The entire advanced driver assistance system shut down and stopped working. This error randomly appeared. My vehicle has 48,000 miles on it. I received error codes for each of the components that they were not working. This meant no adaptive cruise control, no automatic emergency braking, no blind spot warning, no forward collision warning, no lane departure warning, no lane keeping assistance, no parking collision warning, no rear cross traffic warning. My safety was put at risk as the components that provide safety warnings were not operative. I took the car to my Honda service shop and they provided the following diagnostic: [Other]: Verify customer concern that theirs multiple lights on on the vehicle, then check for codes notice theirs code for U3000-49 multipurpose camera unit/ millimeter wave radar internal electric failure. Then disconnect one of the connectors for sensor to single one out to see if when clear the code to see if stays on or not, after clearing the code lights still came on and code pop on. Recommend start first replacing with a new multi purpose camera, and retest. I paid for the repair as it needs fixed for safety purposes. The cost was $1,950.00. Honda should be responsible for covering this as it is some type of camera malfunction and the vehicle is only 3 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693243October 14, 2025
ENGINE
Broken connecting rod leading to total engine failure on a beltway single lane overpass during rush hour on December 11, 2023. I paid to replace the engine (and matching transmission) with recovered (junk yard) parts from a 2017 (as advertised). The failed engine has been retained in storage since the event and is available for inspection. The vehicle was towed to the dealership for diagnosis where the findings of failed connecting rod. Dealer indicated that the failure was NOT part of the November 2023 recall. Shortly before the catastrophic engine failure the vehicle went into limp mode. The dealer advised attempting to get it to the dealership which was only a few miles further. The vehicle did not make it. The failure occurred on a very dangerous fly-over single lane overpass ramp on I-95 to I-695 WB in Baltimore, Maryland. When the vehicle was purchased, a (7) year / 150,000 mile extended, bumper to bumper warranty was also acquired. This warranty expired (19) days prior to the failure. My concern is that my only option, at the time, was to replace the failed engine with an available 2017 engine from the same vehicle model and trim level. This engine may very well have the same potential issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693289October 14, 2025
ENGINE
Our 2016 Pilot errored while driving on the highway at 75mph and went to half power. This happened multiple times; resulting in a dangerous situation. After getting it towed to a Honda dealer, it was discovered that there was a defect of the engine crankshaft. This part needed to be replaced at our cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693467October 14, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, POWER TRAIN
My car "lurches" when increasing speed sometimes acting like it does not want to go at all. I am constantly on edge that I am going to get rear ended or hit. Especially when my children are with me. Occasionally the brake light will light up and my car will slow down and then accelerate again. Which also makes me worry about getting hit. Both of these things have happened multiple times and we've done our research. It's a major issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693434October 14, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
All the sudden the lights in dash went off reading lane keep assist failure, adaptive cruise control failure, and automatic brake system failure. Nothing was working, lights stayed on, took to auto body shop, they said I need a whole new front windshield camera and for it be recalibrated, that will cost more than $2000. Honda is saying this isn’t under warranty or recall but it seems like it keeps happening to many Hondas when you look up the same problem so it should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693328October 14, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Honda Pilot. The contact stated that on several occasions while driving at various speeds, the Honda Sensing system misread roadway signs like JCT-190, and indicated that the speed limit was 90 MPH. The vehicle was taken to a dealer, where it was diagnosed, and determined that the dealer was aware that the functionality of the speed limit readings was not functioning properly. The manufacturer was notified of the failure. The failure mileage was approximately 109.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693118October 13, 2025
ENGINE
Complete engine failure on our 2017 Honda Pilot EX-L on October 7, 2025. We purchased it new in 2017 and have maintained it per Honda recommendations, including oil changes. We have all of the records to support this. Based on research and the audio diagnosis from two separate mechanics (one being Honda), the failure was likely caused by a known connecting rod bearing issue that led to a recall of 249K Hondas in 2023. Please include this in the NHTSA ODI evaluation PE25008, which is considering expanding the scope of that recall based on 414 additional incidents after the recall. Incident Timeline & Diagnostic Summary October 7, 2025 (≈12:30 PM) -Took the vehicle to Anthony’s Auto for an audio diagnosis based on a knocking sound. --Technician reported: knocking sound was slower than the piston rate, indicating a likely --rod bearing failure, leading to an inevitable and complete engine failure. --Technician confirmed: Oil level was normal (at the proper level). -Anthony’s Auto cautioned not to drive on the freeway, stating the engine could fail at any time. -I drove the vehicle home; less than ¼ mile from our house, the engine seized (knock → failure). I put the car in neutral and drifted into our neighborhood. -Vehicle was towed by AAA to Marin Honda (appointment scheduled for October 8). October 8, 2025 (~5:10 PM) -Marin Honda contacted us with their initial diagnosis and options: --Honda acknowledged that they had changed the oil at their facility in June 2025, per the schedule and criteria as recommended by Honda. --Marin Honda confirmed the oil was at the proper level. Metal shavings were found in the engine oil during their inspection. --To fully diagnose the issue, they would need to take apart the entire engine. Teardown & reassembly “as-is” (i.e. no new engine) — $3,500 total. --Teardown + installation of a refurbished engine, where the hours/parts from teardown would be credited toward replacement. Quoted $9,000–$10,000 for the refurb engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693157October 13, 2025
ENGINE
Hi, I have a Hoda Piot 2016 EX AWD V6, with odometer around 90000 miles. Last weekend my son who's 17 with his friends tok the car to go camping on the coast. The car has no problem at all, and I have folllowed the all Honda recommended maintenance. In fact it just have the break job and inspection done by the dealer a month ago. Well, my son parked the car in Fred Meyer and couldn't start the car. I took it to the dealer and notice that there's a recall 23V-751 and the dealer said that my car is not part of the recall based on the vin number. The dealer quote me to replace the engine with a used engine for $11,000 plus, they do not know what caused the engine to seize, and they can tear apart into the engine to know exacty what caused the issue for $616. How can I check if this is related to th erecall without paying $616 just to tear aprt the seized engine, and I also complain because I thought the car is the safest car my son can drive to his first camping trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693150October 13, 2025
ENGINE
After stopping at a traffic light or stop sign the car's auto-stop/restart feature has failed multiple times to restart the engine. This has left the car stalled at a light and needing to manually place the car in park, turn off the electrical, then attempt to restart the vehicle. The problem started about 4 months ago and has been starting to happen more frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692901October 12, 2025
POWER TRAIN
While accelerating to merge onto the highway at 40-50 mph, the ~50K mile engine lost power and began to abruptly decelerate. All warning lights came on. The car was taken to the dealership where we were informed that the camshaft broke. Fortunately we were not struck or involved in an accident because of this but it was very dangerous and we were very lucky. There were not any warning indicators before this incident, but the car was taken to the dealership recently for a torque converter replacement per a recall. I am unsure if this repair contributed to excessive play that could have caused the camshaft failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692651October 11, 2025
ELECTRICAL SYSTEM
I am reporting a recurring “Keyless Start System Problem” warning on my 2017 Honda Pilot. This is a known and widespread issue affecting 2016–2017 Honda Pilot models, as acknowledged by Honda in Service Bulletin 20-117, which identifies a defect in the push-button start/stop switch assembly. In my vehicle, the warning appears intermittently, and the engine sometimes fails to start or requires multiple attempts to engage the ignition. This is a serious reliability and safety concern, as the vehicle may not start when needed, potentially leaving drivers stranded or unable to respond in emergencies. Although Honda recognizes the defect in their service bulletin, they have not issued an official recall and refuse to repair or replace the part outside of warranty coverage. Many owners are being forced to pay out-of-pocket for a clearly documented manufacturer fault. I respectfully request that the NHTSA investigate this issue and consider requiring Honda to issue a recall or provide a no-cost remedy for all affected 2016–2017 Honda Pilot vehicles. Additional details: •Model: Honda Pilot •Year: 2017 •Issue: “Keyless Start System Problem” warning, intermittent failure to start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692664October 11, 2025
POWER TRAIN
The torque converter has a shutter and has had a shutter since the day I bought it. All they want to do is flush the transmission fluid they didn't want to change the torque converter or whatever it's causing the shutter when it was under warranty. They just wanted to continue to keep flushing the transmission to give the torque converter thinner fluid so that way it would continue to run properly instead of actually changing the problem. The started to happen when I had 60,000 mi on the car cuz I had them their way of fixing the transmission first. Then it happened again at approximately 80,000 mi. Have them fix it again. Then it happened again at 115,000, mi The transmission will slam into gear around 19 mph and then it will fluctuate and slam into gear around 30 to 40 mph as well and then once you get past those two spots the transmission seems to run normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692460October 9, 2025
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
In August 2022, with approx. 92,000 miles, my 2017 Honda Pilot received fuel injector replacement and a PCM update under Honda TSB 20-100, performed by Schaumburg Honda. This Technical Service Bulletin is known to have downstream impacts on emissions systems if the root cause is not fully corrected. On August 13, 2025, at 134,045 miles, the vehicle triggered a P0430 code (“Bank 2 Catalyst Efficiency Below Threshold”). Schaumburg Honda again replaced the injectors. Less than a month later, on September 8, 2025, at 135,101 miles, the vehicle triggered a second emissions code, P0420 (“Bank 1 Catalyst Efficiency Below Threshold”). Schaumburg Honda informed me that both catalytic converters had now failed and quoted over $5,800 in replacement costs. This sequence of events strongly suggests a long-term emissions defect potentially caused by unresolved impacts from TSB 20-100. American Honda denied goodwill assistance based on mileage, despite the clear connection to prior manufacturer-directed service. I have purchased several vehicles from this dealer over the years and have maintained all service through authorized Honda service centers. This raises safety and environmental concerns due to the catalytic converter failure, and may indicate a systemic issue tied to the TSB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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