Honda Pilot Complaints

1,017 consumer complaints on file.

#11752353July 23, 2026
SEAT BELTS
The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the second-row seats which were occupied had properly latched the seat belts; however, the seat belt alarm was activated. The seat belt warning light was illuminated. The failure reoccurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the seat wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752262July 22, 2026
ELECTRICAL SYSTEM, ENGINE
Vehicle stalls when the car shuts off from the auto engine idle shut off feature. The concern was allegedly resolved twice with an update but the issue persists. My battery died in December 2025, when asked if it was a result of the recall causing repeated start failures, the dealership denied. Recently my vehicle shut off from the auto engine idle stop feature and completely died, I had to push to start my vehicle several times to start it back up and this was after replacing my battery 7 months ago. A heavy duty battery was purchase to meet my vehicle needs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752248July 22, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Bought car late march 2026 from Toyota dealership . Collision Mitigation Braking System randomly engages. Forcefully slamming on brakes ( approx 1-2 seconds and then releasing) when NOTHING is in the road or around. No rhyme or reason , no consistency as to when it happens. Since Purchasing it has happed 9-10 times. **7/15/26 - visit Toyota for routine service, expresses my concerns. They said they couldn’t see anything bc their systems can’t diagnose Honda. **7/21/26 - Honda Dealership . says sensors are fine. (Spent less than 10 mins driving the vehicle). And recommends to turn the anti-collision feature off .. but it has to be turned off every time the vehicle restarts. 🚨For safety reasons - I don’t feel I should have to do this … the problem should be looked into and taken seriously. I can only imagine the catastrophe if I were in bumper to bumper traffic and it happens, causing a pile up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752123July 22, 2026
SEAT BELTS
Passenger side 2nd row Seat belt indicates unbuckled when passenger is buckled in and seated. Started as an intermittent indication, now the warning lamp continuously indicates the passenger is unbuckled when seated with seat belt buckled. Dealer has confirmed the concern, aligns with OEM service bulletin, OEM has redesigned service parts but will not service under warranty due to mileage on vehicle (80K).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751994July 22, 2026
SEAT BELTS
The second-row passenger-side seat belt buckle intermittently fails to correctly detect a latched seat belt. While occupied and properly buckled, slight passenger movement causes the vehicle to generate false seat belt warning messages and chimes indicating the belt is unfastened. Inspection confirms the buckle remains physically latched. The repeated false warnings distract the driver and may reduce confidence in the vehicle's seat belt monitoring system. The condition has been recurrent and is limited to the second-row right-side seating position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751990July 22, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
At least 4 times since we bought this vehicle in 2025, it has suddenly braked very hard, and very suddenly at highway speeds. This has always happened when using the car's adaptive cruise control, and when I am passing a large vehicle (semi truck, pickup with large camper, etc). This has happened at relatively high highway speeds (85 mph) when vehicles are behind me in the passing lane. The problem has never been reproduced or confirmed by the dealer, although I have complained about it twice. The first time, they said they lowered the sensitivity of the crash detection. The second time they showed me how to manually turn off adaptive cruise control manually. There was no prior warning when this happened, no lights or messages. This has happened about 4 times since Fall of 2025. The date below is approximately the last time, and the last location that this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751970July 21, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
My 2021 Honda Pilot has a recurring electrical/network communication failure that causes “Network Communication Lost” and “MOST Net Off” messages to appear on the infotainment screen. When this occurs, the infotainment system malfunctions, audio becomes unavailable, and the backup camera display is lost without warning. The problem is intermittent, unpredictable, and has occurred numerous times. The loss of the backup camera is a serious safety concern because it occurs while the vehicle is otherwise operating normally. During reversing, rear visibility is reduced, increasing the risk of striking another vehicle, pedestrian, child, cyclist, or object. The error messages and loss of infotainment functions also create driver distraction and raise concerns about the reliability of the vehicle’s electronic systems. I reported the issue to an authorized Honda dealership multiple times. They recommended replacement of the audio/display unit, and I paid for the repair. However, the same failure returned. The dealer later advised that the root cause may involve wiring, MOST network components, or another electrical defect and estimated approximately $3,000 in additional repairs. Despite multiple visits and approximately $983.29 in diagnostic and repair costs, the defect remains unresolved. Honda Service Bulletin 20-058 describes similar MOST bus symptoms, including communication errors, loss of audio, infotainment malfunctions, and multimedia network failures. My vehicle exhibits the same symptoms. Because the dealer-recommended repair failed, the problem appears to involve the vehicle’s electrical communication network rather than a single component. This recurring defect affects the backup camera, infotainment system, and other electronics relied upon for safe operation. I believe it may affect other 2019–2021 Honda Pilot vehicles and may represent a widespread safety defect. I request NHTSA investigate to determine whether a recall / other corrective action is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751964July 21, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving down the road the emergency braking turned on many times when I wasn’t even near a vehicle. It turned on about a total of 10 times without a car being unsafely in front of me. I just got this vehicle today and I’m worried about whether I should keep it or not because of this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751915July 21, 2026
AIR BAGS
In an accident where car collided with a concrete barrier on the highway at high speed, front drivers side, airbags did not deploy. Vehicle is available as of now, problem has not been reproduced, insurance representatives totaled the car but did not check the airbags, no warning lights or symptoms prior.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11751804July 21, 2026
SEAT BELTS
The right rear seatbelt keep’s going into alarm over and over like someone is unplugging it and plugging back in. The alarm is persistent no matter who sits in the seat. It flashes on the dashboard and the audible alarm sounds most if not the whole car ride every day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751510July 20, 2026
SEAT BELTS, WHEELS
I bought the car brand new in December 2024. About 3 months later I had to get the struts replaced and had multiple problems that Honda deems as “fine”. The AC cooling is terrible and worse that my 2009 Dodge and 2015 Accord. The steering wheel has a springy rattling noise, and the phone won’t connect to the car at random times. They replaced the struts after returning twice. One year later in March my SRS warning light came on and the dealership fixed it a total of 3 different times, each time not taking care of the problems. They also broke and scratched pieces of my car, failed to put my oil cap back on, and left my car in poor condition when returning it back to me. So far, the SRS system warning hasn’t came back on but still worried because I have kids and don’t want to get into a wreck and something fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751504July 20, 2026
UNKNOWN OR OTHER
While running errands, the A/C compressor abruptly stopped pushing cold air. The air was pushing out cold before vehicle engine was turned off, then wouldnt cool when vehicle was turned back in. Honda dealer states need new compressor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751450July 20, 2026
POWER TRAIN
I had two time between the week of June 30 th to July 4 thank July 13 to July 16 th on the excessive heat days my car was making a lot of sound from driving side as well full vibrations on steering and floor I went to page Honda dealer ship they said short block problem and they they are raising request to Honda my mileage is 58800 2023 Honda pilot bought in May 2023 which is under power train warranty but did not receive any email or any paperwork from Honda dealer ship.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751427July 19, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
While driving my 2025 Honda Pilot at normal road speeds, multiple warning messages suddenly appeared on the dashboard, including steering system warnings. The steering wheel became extremely difficult to turn and felt as though it had locked, creating a serious safety hazard. I had very limited ability to steer the vehicle and could have lost control, especially if this had occurred at higher speeds or in traffic. The vehicle had to be towed to a Honda dealership for inspection. I was informed there were issues involving the steering system, including the steering rack/rack and pinion, and an alignment was recommended. The estimated repair cost was approximately $5,900, and I was told the warranty would not cover the repair even though this appears to be an internal component failure. The failed components are available for inspection upon request. I believe this is a serious safety defect because a sudden loss of steering control while driving could easily result in a crash, serious injury, or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751387July 19, 2026
ENGINE, ELECTRICAL SYSTEM, STEERING
Started up vehicle, and (all the bashboard warning lights illuminated),tsa,check engine light,power steering, brake lights.....all of them. Doors won't lock, and the raido stays on, even when the vehicle is completely turned off. Vehicle purchased on:12/02/2024. 3 miles on the odometer. Currently 14,000 miles.. honda corporation attempting not honor the warranty. $8400 dollars, to fix,and to contact my insurance company, and claim rodent damage; I, wouldn't have to pay, the insurance company will cover the cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751137July 17, 2026
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Unintended acceleration / accelerator pedal stuck. Vehicle accelerated uncontrollably (>75 mph) on two-lane road despite heavy braking. Could not regain control for over 1 minute. This is the second incident (first in Nov 2025, reported to Serra Honda Sylacauga with no issues found per service department). Video evidence available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751118July 17, 2026
ELECTRICAL SYSTEM
My 2021 Honda Pilot has a failing rearview camera caused by the identical MOST network coaxial defect described in NHTSA Campaign 23V431000, but Honda drew the recall population too narrowly and excluded my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750936July 16, 2026
ELECTRICAL SYSTEM
The contact owns a 2021 Honda Pilot. The contact stated that at all times during the use of the vehicle, the infotainment display system goes blank. The contact also noticed a popping and crackling noise coming from the audio speakers. The contact referenced NHTSA Campaign Number: 23V431000 (Back Over Prevention) to have already been performed on the vehicle, but the issue has since recurred. The vehicle was taken to a local dealer where it was diagnosed with a factory defect involving a dashboard wiring harness that was physically bent at a 90-degree angle from the production plant. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750794July 16, 2026
UNKNOWN OR OTHER
The car shut off and put itself in neutral in the middle of the road. It seemed that the automatic shutoff glitched and caused the car to shift to neutral. We had to shut it off then start it back. It didn’t start right up. We had to try a couple of times. It was very scary being stranded in the middle of the road and not knowing how to correct the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750710July 15, 2026
ELECTRICAL SYSTEM, SEAT BELTS
The rear passenger-side (second-row, right-side outboard) seatbelt warning system is defective, repeatedly triggering false "unbuckled" alarms even when a passenger is securely buckled in. This is a known manufacturing defect involving the occupant detection sensor inside the seat cushion frame, which sends intermittent, incorrect signals to the vehicle's computer. The defect presents a severe safety hazard. The continuous, loud chiming distracts the driver and causes immediate "alarm fatigue." This forces the driver to ignore seatbelt warnings, creating a dangerous situation where a rear passenger (including a child) could actually become unbuckled without the driver realizing it, significantly increasing the risk of injury or death in a crash. The vehicle was taken to an authorized dealership for inspection, but technicians reported they could not replicate the intermittent failure at that specific moment. However, the system immediately failed again the very first time a passenger sat in that seat after leaving the dealership. The defective seat cushion frame and its internal components remain in the vehicle and are fully available for inspection. The failure began intermittently and has now become a persistent issue. There are no prior warning lights; rather, the seatbelt warning chime and dashboard graphics activate and continuously flash/alarm while driving, falsely indicating the occupant is unbuckled when they are actually safely secured. This issue matches the parameters of Honda Service Bulletin 23-018 and the active NHTSA safety investigation into this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot