Honda Pilot Complaints

9,418 consumer complaints on file.

#10214430January 10, 2008
EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2008 HONDA PILOT. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT THE PROJECTOR STYLE HEADLAMPS CAUSED POOR VISIBILITY IN RURAL AREAS. THE DEALER STATED THAT THE HEADLIGHTS MET FMVSS AND WERE DESIGNED IN THAT FASHION. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER AND HAS COPIES OF ALL WRITTEN CORRESPONDENCE THAT WAS SENT. THE FAILURE MILEAGE WAS 500 AND CURRENT MILEAGE WAS 3,000. UPDATED 03/10/08. *LJ THE CONSUMER STATED THERE WAS AN ARTIFICIAL LINE ON THE WINDSHIELD THAT CONSTANTLY MOVED WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214373January 9, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
SRS - SUPPLEMENTAL RESTRAINT SYSTEM LIGHT KEEPS GOING ON AND OFF FOR NO REASON. IT STAYS ON AND THEN GOES OFF SOMETIMES. IT IS FOR AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213757January 4, 2008
FUEL SYSTEM, GASOLINE
VTM-4 LIGHT AND CHECK ENGINE LIGHT ILLUMINATING. WAS TOLD THAT GAS CAP BEING LOOSE MAY CAUSE THIS TO HAPPEN BUT I HAVE BEEN ENSURING THAT IT IS PROPERLY SEATED EVERY TIME I REFIL THE VEHICLE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213049December 28, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE HAD A 2005 HONDA PILOT FOR 2 1/2 YEARS. ON AT LEAST 3 OCCASIONS, THE BRAKES APPLY THEMSELVES. IT IS A VERY DANGEROUS EVENT. THE HONDA COMPANY MUST DO SOMETHING ABOUT THIS. THE LAST INCIDENT OF THIS TYPE OCCURRED LAST NIGHT, THE DATE SHOWN BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211754December 12, 2007
EXTERIOR LIGHTING:HEADLIGHTS
HEAD LIGHTS BURN OUT EVERY 2-3MO.S DARREL WALTRIP TELLS ME THERE IS NOTHING THEY CAN DO AND THAT THEY KNOW OF NO RECALLS ON THE VERY EXPENSIVE HALOGEN LIGHTS. I HAVE SPENT APPROX. 200.00 DOLLARS ON HEADLIGHT REPLACEMENT. I THINK THIS WOULD WARRANT A FREE CHECK AND REPAIR OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211469December 11, 2007
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
TRAVELING ON A DESOLATE HIGHWAY, I HEARD MY SON WHIMPER IN THE BACK SEAT. TO MY HORROR, I SAW THAT HE HAD TANGLED THE SEATBELT AROUND HIS NECK AND WAS BEING LIFTED FROM HIS SEAT BY IT. MY HUSBAND PULLED OFF THE ROAD AND WE LUNGED BACK TO RELEASE THE BELT. WE THEN REALIZED THAT HE WAS NOT TRAPPED BY HIS OWN SEATBELT BUT BY THE SEATBELT DESIGNED FOR A CENTER PASSENGER IN THE SECOND ROW. THIS BELT COMES DOWN FROM THE CEILING AND CONNECTS AT THE SEAT TO A LATCH DESIGNED WITHOUT A QUICK RELEASE BUTTON. THE LATCHED BELT HAD BEEN RESTING AGAINST THE SEAT BEHIND MY SON'S RIGHT SHOULDER. PLAYING WITH THAT BELT, HE HAD PULLED IT FAR ENOUGH TO ACTIVATE THE RETRACTION FEATURE. THEN HE WRAPPED IT AROUND HIS HEAD. WHEN IT BEGAN TO TIGHTEN, HE PANICKED, AND IT SLIPPED DOWN AROUND HIS NECK AND TIGHTENED MORE. MY HUSBAND AND I GRABBED THE BELT WHERE IT CAME OUT OF THE CEILING TO STOP IT FROM RETRACTING, BUT IT WAS ALREADY TOO TIGHT TO GET OVER HIS HEAD. WE WERE STRUGGLING TO THINK STRAIGHT. NEITHER OF US KNEW HOW TO DETACH THE BELT AND WE WERE TRYING TO FIND SOMETHING TO CUT IT. REALIZING THE DANGER HE WAS IN, MY SON STARTED SQUIRMING MORE. IN CALMING HIM, WE CALMED OURSELVES A LITTLE. THANKFULLY, I REMEMBERED A FRIEND MENTIONING HE HAD FOUND IN THE OWNER'S MANUAL HOW TO DETACH THE BELT FROM THE LATCH BY STICKING A KEY IN A NOTCH ON THE LATCH. I GRABBED THE KEYS FROM THE IGNITION AND POPPED THE LATCH. MY SON WAS SAFE. HAD ONLY ONE PARENT BEEN IN THE CAR, HE WOULD NOT HAVE BEEN ABLE TO HOLD THE BELT TO KEEP IT FROM RETRACTING AND REACH THE KEYS IN THE IGNITION - LET ALONE FIND THE VERY BRIEF MENTION OF THIS BELT'S OPERATION IN THE USER'S MANUAL. A DRIVER COULD BE UNAWARE OF THIS HAPPENING RIGHT BEHIND HIM. MY SON NEARLY DIED WITH US HELPLESSLY STANDING BY. ANOTHER CHILD SHOULD NOT HAVE TO DIE FOR THIS DESIGN FLAW TO BE RECALLED AND CORRECTED (WWW.KSL.COM/INDEX.PHP?NID=148&SID=2169050). PLEASE RECALL THIS DANGEROUS SEATBELT CONFIGURATION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10209942November 26, 2007
TIRES:TREAD/BELT
I HAVE A 2007 HONDA PILOT WITH ORIGINAL EQUIPMENT TIRES. THEY ARE BRIDGESTONE DUELER H/T 684. I HAVE 11,700 MILES ON THE VEHICLE. I WAS RIDING TODAY IN A LIGHT TO MODERATE RAIN AND HYDROPLANED ACROSS THE LANE AFTER RUNNING THROUGH SOME STANDING WATER. THE TIRES ARE WORN TO THE POINT THAT THEY ARE NOT SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209812November 24, 2007
ENGINE AND ENGINE COOLING
DRIVING ON THE INTERSTATE APPROX 70 MPH FOR 150 MILES. THERE WAS A SMELL SIMILAR TO AN ELECTRICAL PROBLEM, NOTICED ACRID SMELL AND SMOKE OUT THE REAR VIEW MIRROR. PULLED OFF THE INTERSTATE. LOTS OF SMOKE FOR 5 MIN THEN STOPPED COMPLETELY IN 30 MIN. ALL LEVELS OK, NO LEAKS, NO FAILURES, ALL WIRING COOL, NO SHORTS, ALL INSTRUMENT OK. WAITED APPROX 45MIN THEN DROVE 150 MILES HOME WITH NO PROBLEMS. THE NEXT MORNING THE CAR CHECKED OUT OK. THE FIRE BURNED APPROX 18 INCHES OF INSULATION AND SCORCHED THE PASSENGERS FIREWALL IN SEVERAL PLACES. WHY DID THIS HAPPEN? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10209710November 23, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING, THE CAR WENT IN TO FOUR-WHEEL DRIVE AND MALFUNCTION INDICATOR LIGHT WENT ON, AND STAYED ON EVEN AFTER THE CAR WAS RESTARTED. I TOOK IT IN TO THE DEALER, WHO REPLACED THE KNOCK SENSOR HARNESS WIRING DUE TO RODENT DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208759November 13, 2007
SERVICE BRAKES, HYDRAULIC, SUSPENSION
IN APPROXIMATELY EARLY 2006, I NOTICED THE FRONT WHEELS WOULD SHIMMY WHEN I APPLIED THE BRAKES AT HIGHER SPEEDS. TYPICALLY IT WOULD OCCUR AS I WAS DRIVING DOWN STEEPER GRADES IN THE MOUNTAINS. I BROUGHT THIS TO THE ATTENTION OF THE HONDA DEALER IN APRIL 2006 WHEN THE VEHICLE HAD 35,418 MILES. THE HONDA DEALER DISMISSED IT AND SAID IT WAS PROBABLY DUE TO THE FRONT WHEEL STILL WANTING TO PROVIDE POWER WHILE THE BRAKES WERE APPLIED. CONSEQUENTLY, THE BRAKE SYSTEM CHECKED OUT FINE DURING THEIR INSPECTION. UNFORTUNATELY, THE PROBLEM STILL PERSISTS AND IS GETTING WORSE. I'VE ALSO NOW NOTICED THE PROBLEM WHEN I DRIVE ON FLATTER SURFACES AS WELL. THE PROBLEM IS MOST NOTICEABLE WHEN STOPPING AT SPEEDS OVER 50 MPH AND IS EVEN MORE PRONOUNCED WHEN DRIVING DOWN HILLS. MY CONCERN AT THIS POINT IS THAT THE VEHICLE WILL BECOME UNSTABLE BECAUSE OF THE EXCESSIVE SHIMMY THAT OCCURS IN THE FRONT WHEELS WHILE BRAKING AT HIGHER SPEEDS OR ON AN INCLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208781November 13, 2007
SEAT BELTS
ON SUNDAY NIGHT MY 9 YEAR OLD CHILD WAS SITTING IN THE BACK SEAT OF MY HONDA PILOT. WHEN SHE TRIED TO PUT HER SEAT BELT ON IT GOT CAUGHT AROUND HER NECK. SHE THEN TURNED TO TRY AND FIX IT AND IT GOT WRAPPED AGAIN. IT LOCKED AROUND HER NECK AND WOULD NOT RELEASE. EVEN AS I TRIED TO LIFT HER TO GET ROOM AROUND HER NECK THE BELT KEPT TAKING IN THE SLACK. SHE HAD TO BE CUT OUT OF THE SEAT BELT BY A ONLOOKER WHO HAD A KNIFE. BY THAT POINT SHE HAD QUIT BREATHING. SHE HAD TO BE HOSPITALIZED AND HAVE NUMEROUS TESTS RUN ON HER TO ACCESS HER CONDITION. SHE HAS MASSIVE SWELLING TO HER FACE AND HER RIGHT EYE WAS SWOLLEN COMPLETELY SHUT. SHE HAS BROKEN BLOOD VESSEL FROM HER NECK UP ALL OVER HER FACE AND EVEN IN THE BACK OF HER THROAT. SHE HAS SO MANY BROKEN BLOOD VESSEL IN HER EYES THAT YOU CANNOT EVEN SEE THE WHITES OF HER EYES. AT THE TIME ALL OF THIS HAPPENED THE TRUCK WAS AT A STAND STILL IN A FAST FOOD DRIVE THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10207435October 30, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2006 HONDA PILOT. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. IT WAS A MINOR CRASH. SHE NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF HER VEHICLE FOLLOWED BY FLAMES. SHE IMMEDIATELY HAD THE VEHICLE TOWED AND IT IS CURRENTLY AT THE REPAIR SHOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND SHE WAS INFORMED THAT THE FAILURE WAS DUE TO A DESIGN FLAW. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10207432October 30, 2007
TIRES
TL*THE CONTACT OWNS A 2007 HONDA PILOT. THE VEHICLE HAS GOODYEAR INTEGRITY, SIZE 175/70R13 TIRES. WHILE DRIVING 45 MPH, THE CONTACT HEARD A FUNNY SOUND AND THEN THE DRIVER SIDE REAR TIRE BLEW OUT. THE STABILIZER FAILED WHEN IT WAS STRUCK BY THE TIRE, ALONG WITH THE SHOCK ABSORBER. THE VEHICLE WAS DRIVEN TO A GAS STATION. THE CONTACT CALLED THE DEALER AND A MECHANIC ARRIVED AND CHANGED THE TIRE. HE THEN TOOK THE VEHICLE TO THE HONDA DEALER. THE HONDA DEALER INFORMED THE CONTACT THAT GOODYEAR WOULD REPLACE THE TIRE; HOWEVER, THEY STILL HAVE NOT. THE CONTACT STATED THAT THE TIRES WERE INSPECTED THREE DAYS PRIOR TO THE BLOW OUT AND THERE WERE NO FAILURES AT THAT TIME. HONDA SENT THE REMAINS OF THE TIRE TO GOODYEAR. GOODYEAR SENT A DISCLAIMER, WHICH STATED THAT THE TIRE HAD A LEAK THAT CAUSED IT TO BLOW OUT. THE CONTACT STATED THAT SHE HAD A MECHANISM IN HER VEHICLE THAT WOULD HAVE INFORMED HER IF THE TIRE PRESSURE WAS LOW. THE CURRENT MILEAGE, DOT NUMBER, AND PURCHASE DATE WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 6,853.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205417October 11, 2007
TIRES
EVER SINCE I BOUGHT THE CAR LESS THEN A YEAR AGO THE TIRES ALWAYS SLIP IN WET WEATHER. NO MATTER HOW SLOW YOU STOP OR HOW SLOW YOU START OUT FROM A STOP THEY SLIP 90 PERCENT OF THE TIME. THERE HAS BEEN LOTS OF COMPLAINTS ABOUT THE "GOODYEAR INTEGRITY" TIRES THAT HONDA PUTS ON THE PILOT LX'S. ALL THE COMPLAINTS ARE ABOUT IT SLIPPING IN WET WEATHER AND HOW UNSAFE IT IS. THE COMPLAINTS CAN BE FUND AT WWW.HONDAPILOT.ORG. THE TIRES ARE SUPPOSEDLY CAR TIRES AND NOT SUV TIRES AND THE WEIGHT OF THE PILOT IS TOO MUCH FOR THE TRACTION OF THE TIRES IN WET WEATHER WHICH POSSES A SAFETY HAZARD WHEN STOPPING ESPECIALLY IF YOU HAVE TO STOP FAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204757October 3, 2007
SEAT BELTS:REAR/OTHER
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE RETRACTABLE REAR SEAT DISLODGED AND SLASHED THE FACE OF THE REAR PASSENGER. THE REAR PASSENGER SUSTAINED A CONCUSSION. A POLICE REPORT WAS FILED. AS OF OCTOBER 3, 2007, THE DEALER AND MANUFACTURER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10204431September 29, 2007
CHILD SEAT:HARNESS:STRAP/WEBBING
I BUCKLED MY 3 MONTH OLD SON INTO HIS BRITAX MARATHON CAR SEAT. I MADE A WIDE LEFT TURN AND ALL OF A SUDDEN HE STARTED TO SCREAM. I PULLED OVER AND PARKED MY CAR AND GOT OUT TO CHECK ON HIM. HE HAD SLID OUT FROM UNDER THE STRAP AND WAS LAYING PERPENDICULAR TO HIS SEAT. HE WAS UNINJURED, BUT WHEN I CALLED BRITAX TO TELL THEM, THEY WERE UNCONCERNED AND BLAMED ME. I KNOW HOW TO PUT HIM IN HIS CAR SEAT. I KNOW I TIGHTENED THE STRAPS, THEY SOMEHOW LOOSENED AND HE WAS ABLE TO SLIDE UNDER THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203624September 21, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 HONDA PILOT. WHILE CHANGING THE OIL, THE CONTACT NOTICED ENGINE OIL LEAKING THROUGH THE ENGINE BLOCK CASTING. HE TOOK THE VEHICLE TO THE DEALER TWICE. THE FIRST TIME THEY INFORMED HIM THAT THE OIL PAN PLUG WAS LEAKING. THE SECOND TIME THEY STATED THAT OIL WAS SEEPING THROUGH THE ENGINE BLOCK. THE DEALER STATED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND THEY REPLACED THE ENGINE BLOCK. THE CURRENT AND FAILURE MILEAGES WERE 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201117August 29, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2007 HONDA PILOT. WHILE DECELERATING FROM 25 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT DEPRESSED THE BRAKE PEDAL AND SHIFTED THE VEHICLE INTO NEUTRAL. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 3,000 AND FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200841August 27, 2007
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
I HAVE A 2003 HONDA PILOT. I HAD THE TRANSMISSION AND EGR VALVE RECALLS SERVICES. AROUND 30,000 MILES, I NOTICE GROWLING NOISE COMING FROM THE TRANSMISSION. IT HAPPENS WHEN LIGHTLY ACCELERATING FROM 1300 RPM TO 1500 RPM. ONCE I HAD CAR JERKING WHILE STARTING FROM THE START. DEALER HAS REPLACED THE EGR VALVE TWICE ALREADY DUE TO THE CODE. IT HAPPENS MORE FREQUENTLY NOW. I HAVE 77,000 MILES AND HAS BEEN SERVICED REGULARLY BY THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199586August 14, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I AM A 46 YEAR-OLD DISABLED MAN LIVING IN RIVERVIEW, FLORIDA. I AM A COLLEGE-EDUCATED BUSINESS OWNER. ON JULY 30TH I WAS DRIVING MY 2005 HONDA PILOT WITH MY 11 YEAR-OLD SON AS A PASSENGER AND HYDROPLANED ON AN ON-RAMP OF I-75 NEAR BRANDON, FLORIDA DURING A HEAVY RAIN. I DID NOT STRIKE ANYTHING. I SIMPLY SLID SIDEWAYS IN A GRASSY AREA AND THEN DROVE OFF. DURING THE SLIDE, THE DRIVER'S DOOR FLUNG OPEN WITH GREAT FORCE AND FOR NO REASON. I WAS ALMOST EJECTED. THIS CAUSED GREAT DAMAGE TO THE DOOR RESULTING IN MANY THOUSANDS IN DAMAGE AS DETERMINED BY AN ESTIMATE PERFORMED BY REGAL HONDA OF LAKELAND, FLORIDA. I ALSO INJURED MY BACK. AS HONDA HAS REFUSED ANY RESPONSIBILITY FOR DAMAGE TO THE DOOR, I WANT TO WARN OTHER CONSUMERS OF THE LIKELIHOOD OF THE DOOR OF A HONDA PILOT OPENING UNEXPECTEDLY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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