Honda Pilot Complaints

9,418 consumer complaints on file.

#10281800August 26, 2009
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
BT SHIMMY? IS THIS A NEW DANCE? NOT!!!! DANGEROUS VEHICLE~BRAKES TRANSMISSION? SHIMMY? AUGUST 25, 2009 '05 HONDA PILOT BRAKES LOCK UP WHILE DRIVING. DID THOROUGH INVESTIGATION WHEN THIS STARTED IN MAY: BRAKES LOCK UP AND VEHICLE VEERS AND STOPS WHILE GOING OVER 35-40 MPH. I AM A JOURNALIST AND DID RESEARCH. NUMEROUS COMPLAINTS: HONDA SAYS THEY DON'T LISTEN TO 'WEBSITES' WHAT ABOUT YOUR CUSTOMERS HONDA? THIS WAS FIXED FOR $500 BACK IN MAY AND HAPPENED AGAIN WHILE THREE YEAR OLD DAUGHTER IS IN THE VEHICLE!!!!!!!!!!!!!!!!!! DANGER DANGER DANGER. JACK OF DIAMONDS SERVICE DEPARTMENT IN TYLER TEXAS WANTS TO ARGUE ABOUT IT. SALES MANAGER SAYS I CAN LEAVE IT THERE ~ B/C HE IS SURE NOTHING IS WRONG AND WILL RESELL IT!!!! TYLER, TEXAS. FURTHER: STRANDED IN GREENVILLE, TEXAS MOST OF THE DAY WITH CHILD. UNSAFE UNSA UNSAFE. BRAKES? TRANSMISSION? SHIMMY? I DON'T KNOW. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10281710August 25, 2009
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT A NEW 2009 HONDA PILOT TWO MONTH AGO. I HAVE DRIVEN 1350 MILES ON IT. I COULD NOT START MY VEHICLE AFTER A WEEK SITTING IN MY GARAGE. I HAVE TO JUMP OR CHARGE THE BATTERY IN ORDER TO GET IT STARTED . THIS HAD HAPPENED FOUR TIMES SINCE I BOUGHT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281606August 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 HONDA PILOT V-6 AUTOMATIC TRANSMISSION PREMATURE FAILURE CAUSING VEHICLE TO COME OUT OF GEAR WHEN ACCELERATING, TRANSMISSION TO SLIP WHEN CLIMBING HILLS OR ATTEMPTING TO PASS AND ALSO CAUSING THE TRANSMISSION TO LOCK UP WHEN TRAVELING AT ROAD SPEED. THIS PROBLEM WAS ADDRESSED IN RECALL ON OCTOBER 29, 2004 BUT ONLY INCLUDED A LIMITED VIN RANGE. VEHICLES WERE MANUFACTURED AFTER THE VIN RANGE WITH THE SAME TRANSMISSION AND THE SAME PROBLEMS BUT WERE NOT RECALLED AND HONDA DEALERS AND AMERICAN HONDA WILL NOT ACKNOWLEDGE THE ISSUE. THEY ARE HARD PRESSED TO EVEN ACKNOWLEDGE THE RECALL ITSELF UNLESS YOU TELL THEM YOU REALIZE THERE WAS A RECALL AND GIVE THEM THE DETAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280586August 16, 2009
STRUCTURE:BODY
I AND MY FAMILY HAVE BEEN LOYAL HONDA OWNERS SINCE 1984. IN THOSE 25 YEARS WE HAVE PURCHASED 8 HONDA AUTOMOBILES. UNTIL RECENTLY THE SERVICE AND SUPPORT PROVIDED BY HONDA AND ITS DEALERS HAS BEEN EXCEPTIONAL. THAT WAS ALL UNTIL OUR MOST RECENT VEHICLE, A 2004 HONDA PILOT. IT IS A VEHICLE MY WIFE AND I LOVE BUT ONE THAT HAS HAD A HIGH LEVEL OF IRRITATING SMALL PROBLEMS. THE LATEST PROBLEM INVOLVES THE MOUNTING STRUCTURE FOR THE REAR LICENSE PLATE. THE METAL HOLDING THE TWO WELDED ON MOUNTING NUTS IS SO THIN THAT AFTER SEVERAL YEARS OF VIBRATING THE METAL BACKING SIMPLY BREAKS AWAY. IN SEEKING A REPAIR TO THE PROBLEM MY LOCAL HONDA DEALER HAD NO CLUE AS TO HOW TO REPAIR THE PROBLEM AND HIS ONLY REMEDY WAS TO SEND ME TO A LOCAL RETAIL BODY SHOP FOR A $234.00 REPAIR. MY LOCAL DEALER INDICATES HE WAS NOT ABLE TO OBTAIN REPAIR SUPPORT FROM THE FACTORY BECAUSE THESE PROBLEMS ARE DUE TO 'THE USE OF HEAVY LICENSE PLATE HOLDERS'. IN RESPONSE TO THAT DEFENSE LET ME STATE THE FOLLOWING: 1.RESEARCH ON THE INTERNET QUICKLY REVEALS THAT THE HONDA PILOTS HAVE HAD THIS PROBLEM FOR SEVERAL YEARS. DOZENS OF HONDA OWNERS HAVE HAD THE SAME PROBLEM. 2.HONDA REGIONAL REPRESENTATIVES HAVE ACCEPTED RESPONSIBILITY IN SOME CASES AND NOT IN OTHERS. 3.THE 'HEAVY LICENSE PLATE FRAME' BEING BLAMED IS AN ITEM SUPPLIED BY THE DEALER AT TIME OF PURCHASE AND DOES NOT REPRESENT AN EXTRA HEAVY BURDEN. 4.THE LICENSE PLATE HAS VIBRATED UPON CLOSING THE REAR HATCH FROM DAY ONE OF PURCHASE. IT IS THE NATURE OF THE DESIGN USING ONLY TWO MOUNTING POINTS. 5.THE FACT THAT THE LICENSE PLATE AND FRAME CAN SUDDENLY FALL FROM THE VEHICLE AND BOUNCE INTO THE FOLLOWING TRAFFIC REPRESENTS A SAFETY HAZARD WHICH HONDA SHOULD HAVE WARNED OWNERS OF WHEN THEY FIRST DISCOVERED THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279663August 7, 2009
LATCHES/LOCKS/LINKAGES
3 OF 4 ELECTRONIC DOOR LOCKS UNRESPONSIVE ONE BY ONE, ALMOST SIMULTANEOUSLY (WITHIN A MONTH OR TWO), EACH DOOR LOCK BECAME UNRESPONSIVE TO THE MASTER/DRIVER'S SEAT CONTROLS. ALSO DO NOT WORK USING KEY FOB. DOORS MUST BE MANUALLY LOCKED AND UNLOCKED AND KEY DOES NOT WORK IN FRONT PASSENGER DOOR TO LOCK OR UNLOCK. THE ONLY DOOR LEFT WHERE THE LOCK WORKS PROPERLY IS THE DRIVER DOOR. THE "BROKEN" LOCKS SOUND LIKE THEY ARE WORKING, BUT THEY DO NOT MOVE. DEALER WANTS $200 PER DOOR TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279730August 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE MADE A CLUNKING SOUND AND WAS TOWED TO THE DEALER. THE DEALER EXAMINED THE VEHICLE AND STATED THAT THE TRANSMISSION LOCKED UP. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED A RECALL; HOWEVER, HER VIN WAS EXCLUDED. SHE STATED THAT THIS WAS A SAFETY HAZARD AND THE VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE NHTSA CAMPAIGN ID NUMBER WAS 04V176000. THE CURRENT AND FAILURE MILEAGES WERE 106,000. UPDATED 09/16/09 *BF UPDATED 09/17/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279468August 5, 2009
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
2005 HONDA PILOT WENT INTO A FULL BRAKE MODE (SLAMMED) WITHOUT ANYONE TOUCHING THE BRAKES FROM 45 MPH. AFTER THE CAR STOPPED IN THE MIDDLE OF THE ROAD WE LIMPED ONTO A SIDE STREET WITH THE BRAKES CONTINUING TO CATCH OFF AND ON. PARKED THE CAR AND RETURNED LATER TO GET IT TO THE DEALER. WE COULD NOT GET IT TO DUPLICATE THE PROBLEM. THIS COULD HAVE BEEN A DISASTER IF SOMEONE HAD BEEN FOLLOWING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279367August 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM THE ORIGINAL OWNER OF A 2003 HONDA PILOT THAT HAS BEEN SERVICED REGULARLY. I WAS ON CA HIGHWAY 80 WHEN THE "D" LIGHT SUDDENLY STARTED FLASHING THEN THE GEARS STARTED TO STICK. THE CAR WOULD NOT GO INTO OVERDRIVE AND I HAD TO SUDDENLY SLOW THE CAR ON THE HIGHWAY TO 40 MPH. I PULLED OFF AS SOON AS IT WAS SAFE AND WAS UNABLE TO PUT THE CAR IN REVERSE NOR GET IT INTO OVERDRIVE. HAD TO DRIVE IT AT AN UNSAFE SPEED ON THE HIGHWAY TO THE NEAREST REPAIR STATION. HONDA IS NOT ACKNOWLEDGING THIS DEFECT NOW THAT THE CAR HAS 110,000 MILES AND I HAVE TO REPLACE THE ENTIRE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279250August 3, 2009
POWER TRAIN
WHILE DRIVING IN APRIL OF 2009, THE DRIVE GEAR KEEP BLINKING. CALLED THE HONDA DEALER AND THEY SAID TO TURN OFF ENGINE AND IT SHOULD GO AWAY. IT DID GO AWAY, ONCE THE ENGINE IS OFF. THEN IN JULY 2009, IT BLINK AGAIN, AND IT GO AWAY ONCE THE ENGINE IS OFF. NOW THE DRIVE GEAR BLINKING LIGHT IS ON MORE FREQUENTLY THEN BEFORE. I CALLED THE HONDA DEALER AND THEY SAID THEY DON'T KNOW WHY THE D DRIVE IS BLINKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278949July 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 HONDA PILOT TRANSMISSION WAS REPLACED. CONSUMER REQUEST A REFUND FOR THE TRANSMISSION WORK THAT WAS A SAFETY RECALL. *NJ THE CONSUMER STATED THERE WAS NO REVERSE GEAR AND THE VEHICLE JERKED WHEN SWITCHING THE GEAR FORWARD. THE DEALER DIAGNOSED THE PROBLEM AS INTERNAL TRANSMISSION FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278072July 23, 2009
ENGINE AND ENGINE COOLING
ENGINE MOTOR MOUNT NEEDED REPLACED TO PASS PENNSYLVANIA INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278139July 23, 2009
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2003 HONDA PILOT MOTOR MOUNTS BROKEN. CAR ONLY HAS 77K ON IT. OWNED 5 OTHER HONDAS NEVER HAD THIS ISSUE. NO ROUGH DRIVING. COST IS OVER 500.00 TO REPLACE SAFETY ISSUE, COULD BE A SERIOUS ISSUE IF THE MOUNTS FAIL. ALSO THE KEY IN THE IGNITION IS ALWAYS GETTING STUCK AND SOMETIMES TAKES 20 MINUTES TO GET IT TO TURN THE CAR ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277917July 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS, SLIPPING NOT GOING INTO SECOND GEAR, EXPERIENCED INTERMITTENTLY, BROUGHT IN FOR REPAIR IN MAY 2009 DEALER COULD NOT FIND A PROBLEM. TRANSMISSION PROBLEMS INCREASED IN JUNE, "D" LIGHT FLASHING, SLIPPING NEAR ACCIDENT TRYING TO PULL INTO TRAFFIC AND TRANSMISSION DID NOT ENGAGE ENGINE JUST REVVED; DEALER REPLACED A PART FOR $800. TRANSMISSION PROBLEMS INCREASING IN FREQUENCY, MORE SLIPPING NOT GOING INTO GEAR MORE NEAR ACCIDENTS PULLING INTO TRAFFIC, DEALER NOW NOTICES PROBLEM, DEALER SAYS WE NEED A NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277234July 17, 2009
TIRES
EVER SINCE I BOUGHT THE CAR ON 5/25/2007 THE TIRES ALWAYS SLIP IN WET WEATHER. NO MATTER HOW SLOW YOU STOP OR HOW SLOW YOU START OUT FROM A STOP THEY SLIP 90 PERCENT OF THE TIME. THERE HAS BEEN LOTS OF COMPLAINTS ABOUT THE "GOODYEAR INTEGRITY" TIRES THAT HONDA PUTS ON THE PILOT'S. ALL THE COMPLAINTS ARE ABOUT IT SLIPPING IN WET WEATHER AND HOW UNSAFE IT IS. THE COMPLAINTS CAN BE FOUND AT WWW.HONDAPILOT.ORG. THE TIRES ARE SUPPOSEDLY CAR TIRES AND NOT SUV TIRES AND THE WEIGHT OF THE PILOT IS TOO MUCH FOR THE TRACTION OF THE TIRES IN WET WEATHER WHICH POSSES A SAFETY HAZARD WHEN STOPPING ESPECIALLY IF YOU HAVE TO STOP FAST. I MADE COMPLAINTS TO THE DEALER AND THEY WILL NOT REPLACE TIRES, I PURCHASE A VEHICLE FROM HONDA NOT FROM ANYONE ELSE BECAUSE OF THERE REPUTATION OF A GREAT VEHICLE AND I CURRENTLY FEEL UNSAFE WITH THIS VEHICLE OR I KNOW THIS IS A POSSIBLE CLASS ACTION LAWSUIT WAITING TO HAPPEN OR I WANT IS MY TIRES REPLACED TO A SAFE TIRE. I SHOULD NOT HAVE TO PAY FOR NEW TIRES, HONDA PLACED UNSAFE TIRES ON VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276863July 15, 2009
EXTERIOR LIGHTING
HEADLAMPS ON 2003 HONDA PILOT SIMPLY STOP WORKING. THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276533July 13, 2009
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT
INFORMED BY THE DEALER THAT THE MOTOR MOUNTS ON MY 2004 PILOT WERE CRACKED AND THAT I WOULD START TO NOTICE THIS IN VIBRATION OF THE VEHICLE. DEALER TOLD ME THAT THIS WAS SOMETHING SEEN QUITE OFTEN IN THE PILOT AND ODYSSEY. 2004 PILOT WITH 91K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276072July 8, 2009
ELECTRICAL SYSTEM:IGNITION
THE IGNITION KEY CAN BE REMOVED WHEN THE SHIFT LEVER IS OUT OF PARK. I SHOULD NOT BE ABLE TO REMOVE THE KEY UNTIL IT IS IN PARK. THIS DEFECT WAS THE SUBJECT OF A RECALL FOR ALL HONDA ACCORDS, 1999-02. THE DEALER HAS QUOTED MORE THAN $500 TO FIX THE PROBLEM AND I HAVE APPEALED TO AMERICAN HONDA AND THEY HAVE TOLD ME THAT THIS DEFECT IS NOT THEIR RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275894July 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 HONDA PILOT TRANSMISSION FAILURE. I STARTED HAVING DIFFICULTY WITH THE TRANSMISSION AROUND 75K MILES. THE WHOLE VEHICLE WOULD START TO SHAKE AND SHIMMY WHEN TRYING TO ACCELERATE GOING UP A HILL. THIS GETS SCARY WHEN THERE IS A TURN TO NEGOTIATE WHEN THE TRANSMISSION IS MAKING THE WHOLE VEHICLE SHAKE. AT TIMES, I WOULD HAVE TO BRAKE, TO GET THE VEHICLE BACK UNDER CONTROL. I HAVE BEEN AFRAID SEVERAL TIMES WHILE DRIVING THIS VEHICLE FOR THE SAFETY NOT ONLY FOR MYSELF AND FAMILY BUT FOR OTHER VEHICLES THAT MAY BE NEAR ME AS THE PILOT BECAME UNSTABLE WHILE THE TRANSMISSION IS SHIFTING GOING UPHILL (SEVERAL NEAR CRASHES)! I AM NOW AT 120K MILES, I AM TOLD THAT I NEED A NEW TRANSMISSION DUE TO GEAR FAILURE AND HEAT. I HAVE HAD REGULAR MAINTENANCE ON THIS VEHICLE WITH HONDA FLUIDS. I DO NOT DRIVE MY VEHICLE HARD OR TAKE IT OFF ROAD TO PLAY. THIS IS CRAZY! I FEEL HONDA SHOULD PRODUCE A MUCH BETTER AND MORE RELIABLE PRODUCT. I DO NOT FEEL I SHOULD HAVE TO REPLACE THE TRANSMISSION ON A 4 YEAR OLD VEHICLE. HONDA HAS A SERIOUS PROBLEM HERE WITH THE SAFETY AND RELIABILITY OF THEIR PILOTS! I AM HOPING THAT YOU CAN HELP FACILITATE A SAFE AND ECONOMIC RESOLUTION WITH HONDA ON THE FABRICATION OF THEIR PILOTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275916July 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE (2005 HONDA PILOT, 118,000 MILES) BECAME IMMOBILE DUE TO TRANSMISSION SLIPPAGE. LEFT WIFE AND TWO SMALL CHILDREN STRANDED. VEHICLE TOWED TO DEALER. WHEN VEHICLE DRIVEN BY SERVICE TECH, IT OVERHEATED. HAD NOT DONE THIS BEFORE. DETERMINED THAT TRANSMISSION FLUID COIL WITHIN RADIATOR HAD LIKELY FAILED CAUSING COOLANT TO ENTER TRANSMISSION AND TRANSMISSION FLUID TO ENTER COOLING SYSTEM. COOLANT CAUSES SURFACES OF CLUTCHES IN TRANSMISSION TO BE COMPROMISED. COULD NOT GET ANY HELP FROM AMERICAN HONDA IN MAKING REPAIR, NOR FROM DEALER (WHERE CAR WAS PURCHASED). TRADED CAR IN ON A 2006 PILOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275634July 2, 2009
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
BROKEN FRONT ENGINE MOUNT DETECTED ON MY 2004 HONDA PILOT WITH 45000 MILES. NOTICED A VIBRATION WHEN STARTING OUT FROM A COMPLETE STOP. FIRST NOTICED PROBLEM ABOUT A YEAR AGO BUT DEALER SAID THEY COULD NOT DUPLICATE PROBLEM. HAD VEHICLE SERVICED RECENTLY AND WAS INFORMED OF PROBLEM. HAVE SINCE LEARNED THAT MANY OTHER OWNERS HAVE HAD SIMILAR PROBLEMS WITH THEIR PILOTS. ALSO HAD FRONT LOWER CONTROL ARM BUSHINGS REPLACED AT 40000 AT DEALERS ADVICE. VEHICLE IS USED STRICTLY ON PAVED ROADS AND THOUGHT IT WAS ODD THAT THEY WOULD GO OUT SO EARLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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