Honda Pilot Complaints

9,418 consumer complaints on file.

#10302507January 27, 2010
VEHICLE SPEED CONTROL
DURING THE FREEZING WEATHER IN JACKSONVILLE. FL. SPECIFICALLY ON THE 7TH & 8TH JAN. 2010, THE GAS PEDAL ON MY 2003 HONDA PILOT WAS STICKING. AFTER STARTING THE VEHICLE, I HAD TO APPLY EXTRA FOOT DOWNWARD PRESSURE TO MAKE THE GAS PEDAL MOVE AND MAKE THE VEHICLE ACCELERATE. THIS HAPPENED ON SEVERAL OCCASIONS DURING THE 2 WEEKS THAT IT WAS FREEZING ON CONSECUTIVE DAYS IN THIS AREA. I BOUGHT THIS VEHICLE BRAND NEW IN 2003 AND NEVER HAD THIS PROBLEM ARISE UNTIL THIS TIME. THE PROBLEM 'SEEMS' TO DISAPPEAR AFTER THE VEHICLE HAS BEEN RUNNING & WARMED UP. I ALSO CALLED HONDA 800-999-1009 AND INFORMED THE HONDA CUSTOMER REP. ABOUT THE ISSUE. HONDA INFORMED ME TO TAKE IT TO HONDA SERVICE OR MECHANIC FOR DIAGNOSTIC.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302278January 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING 35 MPH THE TRANSMISSION STARTED TO SLIP. THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE BECAME DIFFICULT TO ACCELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT IS FAMILIAR WITH NUMEROUS COMPLAINTS REGARDING THE TRANSMISSION FAILURE. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THE LACK OF ACCELERATION COULD CAUSE A CRASH. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299899January 15, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 HONDA PILOT V6. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THAT THE INTERIOR FRONT DRIVER AND PASSENGER CHROME DOOR HANDLE EXHIBITED A CRACKING AND SEPARATION. THERE WAS ALSO A SHARP EDGE ON THE CHROME PLATE SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES WITH REPLACEMENT OF THE FRONT DRIVER AND FRONT PASSENGER SIDE HANDLE. THE DRIVER AND PASSENGER SIDE OCCUPANT SUSTAINED MINOR INJURY TO THEIR FINGER FROM THE DEFECTIVE DOOR HANDLE. THE FIRST OCCURRENCE WAS REPAIRED UNDER THE SERVICE WARRANTY. HOWEVER, THE SECOND SERVICE REPAIR COST WAS IN THE AMOUNT OF $40. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10299590January 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING HOME FROM WORK YESTERDAY WHEN THE D (DRIVE) LIGHT STARTED BLINKING. I DROVE LESS THAN A HALF MILE DOWN THE ROAD TO PICK UP MY CHILDREN AT SCHOOL, I PUT THE CAR IN P (PARK) AND THE D LIGHT KEPT BLINKING. I TURNED THE CAR OFF AND WENT INTO THE SCHOOL TO PICK UP MY CHILDREN, WHEN I CAME BACK OUT AND TURNED THE CAR BACK ON, THE D LIGHT WAS NO LONGER BLINKING. I SPOKE TO A MECHANIC THIS MORNING AND IT IS APPARENTLY A PROBLEM WITH THE TRANSMISSION SO NOW I NEED TO TAKE THE DAY OFF OF WORK AND GO GET IT LOOKED AT. I'M SURE IT WILL ALSO BE A PRICEY FIX IF THE TRANSMISSION IS INVOLVED. I AM DEFINITELY NOT HAPPY CONSIDERING I HAVE JUST OVER 80K MILES ON MY PILOT, AND HONDA VEHICLES ARE SUPPOSED TO BE RELIABLE. WAS THERE A PROBLEM WITH 2004 HONDA PILOT VEHICLES, SPECIFICALLY WITH THEIR TRANSMISSIONS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299535January 12, 2010
LATCHES/LOCKS/LINKAGES
ALL FOUR DOOR LOCK ACTUATORS HAVE FAILED. NONE OF THE VEHICLE DOORS LOCK OR UNLOCK WHEN USING A REMOTE OR USING THE POWER LOCK BUTTONS ON EACH DOOR. THE PROBLEM IS NOW PERMANENT ON ALL FOUR DOORS. THE PROBLEM FIRST STARTED ON THE FRONT TWO DOORS AND EVENTUALLY TO THE REAR TWO DOORS. ALL FOUR DOOR ACTUATORS HAVE FAILED. I AM CONCERNED A DOOR WILL BE LEFT UNLOCKED AND MY PERSONAL BELONGINGS WILL BE STOLEN. IN ADDITION, THERE IS NO WAY FOR ME TO AUTOMATICALLY LOCK ALL FOUR DOORS WHILE I AM DRIVING, SUCH AS IF I FEEL UNSAFE IN A LOCATION I AM DRIVING AND WANT TO IMMEDIATELY LOCK ALL THE DOORS WHILE IN THE DRIVERS SEAT (FOR EXAMPLE, SITTING AT A STOP LIGHT AND SOMEONE APPROACHES MY CAR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299013January 11, 2010
SEATS
2009 HONDA PILOT,TWO MONTHS AFTER I PURCHASED THE VEHICLE NEW,I WENT TO BUCKLE MY GRANDCHILDREN IN THE SECOND SEAT,AND THE SEAT LIFTED OFF THE FRAME. I AM ABOUT TO TAKE IT INTO BASNEY HONDA IN MISHAWAKA FOR THE FOURTH TIME . I'VE ASKED THE DEALERSHIP WHAT CAN WE DO TO FIX THIS PROBLEM PERMANENTLY, WE WILL HAVE TO LOOK AT IT . I CALLED HONDAS CUSTOMER SERVICE, AND WAS TOLD THAT THEY CANNOT DO ANYTHING,THAT THE DEALERSHIP WILL HAVE TO TAKE CARE OF IT. HONDA DOES HAVE PEOPLE THAT THE DEALERSHIP CAN CALL, TO HELP THEM . I ASKED TO TALK WITH SOMEONE ELSE(LIKE A SUPERVISOR) AND WAS TOLD THAT I COULDN'T. THIS IS A SAFETY ISSUE. I DOESN'T DO ANY GOOD TO BUCKLE THEM IN WHEN THE SEAT IF NOT ATTACHED TO THE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298588January 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 HONDA PILOT EX-L RES; AUTOMATIC, 112,700 MILES. TRANSMISSION BEGAN SLIPPING WHILE SHIFTING FROM 2ND-3RD WITH THE SELECTOR IN DRIVE. SHORTLY THERE AFTER AT ROUGHLY 60 MPH ON THE HIGHWAY WE EXPERIENCED A JARRING DOWNSHIFT FROM 5TH TO 2ND GEAR WITH A LOUD MECHANICAL "THUNK", THEN IMMEDIATELY BACK TO A HIGHER GEAR, MAYBE 4TH. THE TRUCK DECELERATED SO FAST AND HARSHLY THAT MY WIFE AND 2 CHILDREN WERE THROWN FORWARD INTO THEIR SEAT BELTS AND ALL ITEMS FROM THE FLOOR AND BACK SEAT WERE THROWN INTO THE FRONT OF THE CABIN. THIS MISHAP WAS UNSAFE ON THE HIGHWAY AND I COULD HONESTLY SEE THIS CAUSING AN ACCIDENT UNDER THE RIGHT CIRCUMSTANCES, FOR INSTANCE, MERGING ONTO A HIGHWAY. THE MAINTENANCE INDICATOR LAMP ("MIL") ILLUMINATED AND THE TRANSMISSION MODE SELECTOR BEGAN FLASHING THE DRIVE ("D") INDICATOR. WE IMMEDIATELY PULLED OFF THE HIGHWAY AND PARKED THE VEHICLE AT OUR HOME A SHORT DISTANCE AWAY. THE CLUTCH SLIPPED BETWEEN THE FIRST 3 GEARS BELOW 40 MPH ON THE SHORT DRIVE HOME. THE DEALERSHIP PULLED CODE P0780. NO ASSOCIATED FLUID LEAKS AND THE TRANSMISSION FLUID WAS STILL PINK AND DIDN'T SMELL BURNT. 3 SERVICE TECHNICIANS TEST DROVE IT. AS SOON AS THE TRANSMISSION WARMED UP, IT DISPLAYED THE SAME BEHAVIOR REPORTED ABOVE AND THE LAST TEST DRIVE BARELY MADE IT BACK TO THE DEALERSHIP. DEALERSHIP RECOMMENDS REPLACEMENT OF TRANSMISSION FOR $4,293.00. THE TRUCK WAS SERVICED PER HONDA'S RECOMMENDED MAINTENANCE/SERVICE SCHEDULE WITH HONDA GENUINE FLUIDS AND PARTS. THE LAST TRANSMISSION/ REAR DIFFERENTIAL SERVICE WAS APPROXIMATELY 9,000 MILES AGO IN JANUARY, 2009. THIS VEHICLE ALSO HAD THE TRANSMISSION FLUID JET KIT PERFORMED IN 2004. I WILL ALSO BE FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU DUE TO THE UNUSUALLY HIGH AMOUNT OF 2003/2004 HONDA PILOT FAILED TRANSMISSION REPORTS I HAVE READ ON A NUMBER OF ONLINE FORUMS. MOST VEHICLES THAT EXPERIENCED THE SAME FAILURES HAD BETWEEN 90K-130K MILES. THIS IS UNACCEPTABLE AND SHOULD REACH CLASS ACTION LEVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298462January 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED AND NEEDED TO BE REPLACED. 2005 HONDA PILOT HAS HAD NUMEROUS SIMILAR COMPLAINTS AS WELL AS RECALLS ON THEIR 2003 AND 2004 MODELS. CALLED AMERICAN HONDA AND THEY NEVER RETURNED PHONE CALLS. THIS WAS MY 5TH HONDA VEHICLE AND I WOULD THINK THEY WOULD AT LEAST CONTACT ME TO DISCUSS THE PROBLEM RATHER THAN IGNORE IT ENTIRELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298293January 5, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT STATED THAT HE HAD AN ISSUE WITH THE ENGINE SPEEDING UP SUDDENLY EVEN WHEN HE TOOK HIS FOOT OFF OF THE GAS PEDAL. HE WAS FORCED TO SHIFT GEAR INTO NEUTRAL AND TURN THE VEHICLE OFF. HE CALLED THE DEALER AND WAS TOLD TO RE-START THE VEHICLE AND SEE IF IT WOULD HAPPEN AGAIN. THE ISSUE DID NOT RE-OCCUR SO HE CONTINUED TO DRIVE IT. HE HAD A SCHEDULED APPOINTMENT WITH THE DEALER AT THE TIME THE COMPLAINT WAS FILED. HE HAS NOT SPOKEN WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297480December 30, 2009
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I AM THE OWNER ON A 2005 HONDA PILOT EX. I WAS DRIVING DOWN THE INTERSTATE AND THE GLASS IN MY SUNROOF SHATTERED. IT MADE A LARGE POP AND THEN WE WERE SHOWERED WITH SHARDS OF GLASS. THERE ARE NO SIGNS THAT AN OBJECT IMPACTED THE GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297478December 30, 2009
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE DRIVER-SIDE SEAT BECAME SO HOT THAT IT BURNED A WHOLE THROUGH THE SEAT AND HER COAT. THE VEHICLE WAS TAKEN TO THE DEALER, AND A TECHNICIAN STATED THAT THE HEATING QUILT FAILED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10297344December 29, 2009
STRUCTURE
2003 HONDA PILOT EX WITH 101,054 MILES FRONT, SIDE AND REAR MOTOR MOUNTS WERE CRACKED AND LEAKED HYDRAULIC FLUID. HONDA DEALER REPLACED ALL THREE MOTOR MOUNTS COSTING $600.00. HONDA DEALER STATES THIS IS A COMMON PROBLEM SINCE THE MOTOR MOUNTS HAVE HYDRAULIC FLUID IN THEM (THEY ARE NOT ALL RUBBER). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296969December 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE
I OWN AN 2008 HONDA PILOT (AUTOMATIC) AND WOULD LIKE AN INVESTIGATION OF THIS VEHICLE'S INABILITY TO HOLD IN GEAR ON AN INCLINE. THE PILOT WILL ROLL BACKWARDS WHEN IN DRIVE WITHOUT STOPPING ON AN UPHILL INCLINE, AND WILL ROLL FORWARD WHEN IN REVERSE ON A DOWNHILL INCLINE. I LIVE NEAR SAN FRANCISCO AND DRIVING IN THAT AREA IS NEARLY IMPOSSIBLE IN AN AUTOMATIC THAT WILL NOT HOLD ITS GEAR. IT IS WORSE THAN A MANUAL TRANSMISSION BECAUSE YOU CAN'T CONTROL THE GEAR ENGAGEMENT WITH A CLUTCH. I AM FORCED TO DRIVE WITH MY LEFT FOOT ON THE BRAKE AND RIGHT ON THE ACCELERATOR IN ORDER TO AVOID ROLLING BACKWARDS INTO FOLLOWING VEHICLES OR CROSS TRAFFIC. I BELIEVE THIS IS A DEFECT WITH NOT JUST MY VEHICLE BUT WITH ALL HONDA PILOTS PRIOR TO 2009, AS HONDA ADVERTISED THE 2009 MODEL WITH A NEW 'ANTI-ROLLBACK' FEATURE. THE 2008 MODEL IS LACKING THIS FEATURE, BUT I HAVE DRIVEN OTHER AUTOMATICS OF ALL OTHER TYPES AND SIZES AND NEVER HAD THIS PROBLEM. IN MY RESEARCH, IT SEEMS THERE IS A PROBLEM WITH SOMETHING CALLED A 'TORQUE CONVERTER' THAT COULD POSSIBLY BE RETROFITTED OR MODIFIED TO FIX THIS PROBLEM. I HAVE COMPLAINED TO THE HONDA DEALER IN MY AREA BUT WITH NO SATISFACTION. THIS IS AN EXTREMELY DANGEROUS ISSUE. AFTER ONE DAY IN S/F, STUCK ON AN UPHILL SLOPE IN GRIDLOCKED TRAFFIC, I COMPLETELY BURNED OUT MY BRAKES AND NEARLY STRUCK CARS BEHIND ME ON SEVERAL OCCASIONS. PLEASE INVESTIGATE AND RECOMMEND A METHOD OF RECOURSE AS I CAN NOT SEEM TO GET HONDA TO PAY ANY ATTENTION TO MY CONCERN. THANK-YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295917December 15, 2009
ENGINE AND ENGINE COOLING
I OWN A 2004 HONDA PILOT AND WAS TOLD WHEN I GOT AN OIL CHANGE AT 90K THAT THE ENGINE MOUNTS WERE CRACKED AND NEEDED TO BE REPLACED. SEEMS LIKE THIS SHOULD BE A RECALLED PART IF IT IS THAT COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295415December 11, 2009
SEATS
TRAFFIC ON A SURFACE ROAD CAME TO AN ABRUPT STOP. THE 2004 FORD F150 DID NOT STOP IN TIME AND REAR-ENDED OUR 2003 HONDA PILOT ALONG THE RIGHT HALF OF THE BUMPER. THE IMPACT WAS SEVERE ENOUGH TO SHOVE THE RIGHT FRAME RAIL FORWARD SEVERAL INCHES, WRINKLING THE ROOF AND PUTTING THE DRIVERSIDE REAR DOOR IN TENSION SO THAT IT COULD NOT BE OPENED. THE TWO FRONT SEATS WERE OCCUPIED BY ADULTS. BOTH THE DRIVER'S AND PASSENGER'S SEAT BACKS FAILED. THE DRIVER SUFFERED NO INJURIES, BUT THE PASSENGER SUFFERED BRUISING FROM THE B-PILLAR AND STRAINED BACK FROM THE COLLAPSING SEATBACK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10293384November 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 05 HONDA PILOT HAS 70,000 MILES. THE CAR WAS PERFORMING FINE UNTIL BACKING OUT OF THE DRIVEWAY AND ENGAGING THE CAR INTO DRIVE. UPON ENGAGEMENT THE TRANSMISSION DID NOT ENGAGE. A THICK CHOCOLATE MILK FLUID IS IN THE RADIATOR AND TRANSMISSION DIPSTICK. THE PROBLEMS RESULTS FROM THE FAILURE OF A COIL IN THE RADIATOR WHICH CAUSED THE TRANSMISSION TO FAIL. DESPITE AMERICAN HONDA'S CLAIMS, THE FAILURE IS A RESULT OF PARTS FAILURE NOT ANY SERVICE RECOMMENDATIONS. SINCE THE CAR IS JUST OVER 4 YEARS OLD AND HAS 70,000 MILES, I REQUESTED AND WAS DENIED A GOODWILL ADJUSTMENT. AS NOTED IN THE RECALL OF 2003 AND 2004, HONDA IS KNOWN FOR HAVING TRANSMISSION PROBLEMS. OTHER RESEARCH PROVES THAT HONDA TRANSMISSIONS ARE NOT RELIABLE. TRANSMISSION FAILURE IS VERY DANGEROUS AND COULD CAUSE SERIOUS HARM TO THE PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293030November 20, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 HONDA PILOT. WHEN ATTEMPTING TO START THE VEHICLE, IT EXHIBITED A NO-START CONDITION. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. TWO DAYS LATER WHILE DRIVING ON THE HIGHWAY AT 60 MPH, THE VEHICLE BEGAN LOSING POWER. SHE WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP, IN WHICH THE CONVERTERS AND INJECTORS WERE REPLACED AT HER EXPENSE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TOWED BACK TO THE DEALER, AND A TECHNICIAN CONCLUDED THAT THE ENGINE HAD TO BE INTERNALLY INSPECTED. THE MANUFACTURER WAS NOTIFIED, AND SHE WAS AWAITING A RESPONSE. THE CURRENT MILEAGE WAS APPROXIMATELY 3,500. THE FAILURE MILEAGE WAS 3,461.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292830November 18, 2009
ENGINE AND ENGINE COOLING
I HAVE A 2004 HONDA PILOT. HONDA DEALER TECHNICIAN INFORMED ME THAT THE FRONT AND SIDE ENGINE MOUNTS ARE CRACKED AND NEED TO BE REPLACED. I NEVER HEARD OF THIS FROM ANYONE. I CHECKED INTERNET FOR OTHER HONDA OWNERS. THERE ARE A NUMBER OF REPORTING WITH THE SAME PROBLEM. SHOULD THIS NOT BE A PART DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292495November 17, 2009
ENGINE AND ENGINE COOLING:ENGINE
TOOK 2004 HONDA PILOT IN FOR SCHEDULED 75,000 MAINTENANCE. TWO MOTOR MOUNT FAILURES. REPLACED FAILED PARTS. CHECKED ONLINE AND FOUND MANY REFERENCES TO IDENTICAL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292192November 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 HONDA PILOT LX 5 SPEED AUTOMATIC TRANSMISSION SLIPPING AND CHANGING GEARS ON ITS OWN WITHOUT WARNING. TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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