Honda Pilot Complaints

9,418 consumer complaints on file.

#10292176November 14, 2009
STEERING
MY VEHICLE IS A 2010 HONDA PILOT TOURING. THE BODY OF THE STEERING WHEEL HAS A HOLE IN THE PLASTIC CASING ON EACH SIDE--I THINK TO GIVE ACCESS TO A SCREW. THESE HOLES FALL FAIRLY CLOSE TO WHERE MY FINGERS NATURALLY LIE WHILE DRIVING. TODAY, WHILE DRIVING ON THE HIGHWAY, MY INDEX FINGER GOT ENTRAPPED IN ONE OF THESE HOLES AT THE FIRST KNUCKLE. THIS PREVENTED ME FROM STEERING. I PULLED OFF THE HIGHWAY AND MANAGED TO EXTRICATE MY FINGER. HOWEVER, THIS WOULD HAVE BEEN VERY DANGEROUS IF I HAD BEEN REQUIRED TO MAKE ANY TURNS, AND IT CAN EASILY BE FIXED WITH A PLASTIC PLUG. ADMITTEDLY, I SHOULDN'T HAVE STUCK MY FINGER IN THE HOLE--BUT IF I CAN BE THAT SILLY, SO CAN OTHER PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290485November 1, 2009
ENGINE AND ENGINE COOLING
MY 2003 HONDA PILOT HAS CRACKED ENGINE MOUNTS. IT CAUSES THE STEERING WHEEL TO VIBRATE. THE FRONT AND BACK MOUNTS WERE REPLACED AT 97,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288976October 19, 2009
ENGINE AND ENGINE COOLING:ENGINE
FAILED IAC VALVE IN 2003 HONDA PILOT CAUSED ENGINE SURGE DURING PARKING. THIS RESULTED IN AN AUTO ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10287054October 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 HONDA PILOT, TRANSMISSION PROBLEMS!!! HONDA SAID WE NEED TO REPLACE YOUR TRANSMISSION... WE HAD A FLASHING D LIGHT FOR MANY YEAR ON & OFF AGAIN... THEY SAID THE RECALL WAS DONE.. MY REPAIR RECORD AS FOLLOWS: HONDA WEST AUGS 1/2003 A INTERMEDIATE MAINTENANCE, THROTTLE BODY SERVICE, REAR DIFFERENTIAL SERVICE, AC REPLACE VENTILATION FILTERS, INVOICE TOTAL PAID BY US $353.10. 10/03/2006 HAD FRONT BRAKES DONE AT STAR IMPORT SERVICE, THEY NOTED {NO CODES STORED FOR ENGINE OR TRANSMISSION. POSSIBLY CLEARED @ DEALER ???) 08/13/2007 STAR IMPORTS SERVICE TO CHECK TRANS LIGHT FLASHES ON SOMETIMES, THEY SCAN TRANSMISSION FOR CODE AND STATED ON INVOICE NONE PRESENT..02/18/2009 HONDATRONICS SERVICE, CHECK TRANSMISSION OPERATION, CHANGED TRANSMISSION FLUID TWICE, WE PAID 198.13.. JUNE 16, 2009 CHECK D LIGHT FLASHING.. IT IS NOW 10/2009 AND D LIGHT IS FLASHING AGAIN AND WE ARE TOLD WE NEED A NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286961October 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FOR THE PAST 6 MONTHS, I AM HAVING THIS BLINKING "D" LIGHT ON THE TRANSMISSION WHILE DRIVING ON MY 2003 HONDA PILOT SUV. I BELIEVED THIS HAS TO DO WITH THE PREMATURE FAILURE OF THE TRANSMISSION THAT COULD CAUSE SERIOUS INJURY TO PASSENGERS AND YET THERE IS NO RECALL YET BY HONDA AMERICA TO ALERT THE OWNERS OF THIS SERIOUS DEFECTIVE TRANSMISSION PROBLEM ON THIS 2003 HONDA PILOT CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286818October 8, 2009
AIR BAGS:FRONTAL
I OWN A 2004 HONDA PILOT. THE SEATBELT SENSOR SWITCH CAME ON AT AROUND 63K MILES. TOOK TO HONDA, THEY SAID PASSENGER SEAT AIRBAGS SENSOR IS DEFECTIVE AND THEY HAVE TO TAKE SEAT APART TO REPAIR. PROPOSED COST IS AROUND $500. HAVE NOT REPAIRED YET DUE TO COST. INQUIRED WITH OTHER OWNERS IN MY TOWN THAT OWN SAME CARE, MAKE AND MODEL YEAR 2004 AND 2005. 6 OTHER WOMEN IN MY TOWN HAVE HAD EXACT SAME PROBLEM WITH THEIR PILOT. I FEEL IT SHOULD BE A WARRANTED PART DUE TO IT BEING A LIFE SAFETY ISSUE OF A DEFECTIVE SENSOR ON THE PILOT. COMPLAINED TO LOCAL DEALERSHIP, HERB CHAMBERS HONDA, WESTBOROUGH, MA. THEY SAID THEY HAVE HAD SOME REPAIRS LIKE THAT BUT NOT ALOT AND IT IS NOT A RECALL PROBLEM. I WOULD LIKE IT INVESTIGATED TO SEE HOW MANY HONDA PILOTS HAVE HAD THIS PROBLEM AND IF IT SHOULD BE A HONDA COST FOR SUCH A DEFECT. HONDA DOESN'T NOT EVEN TELL YOU TO NOT LET ANYONE SIT IN THE PASSENGER SEAT INSPITE OF THE SENSOR BEING ON INDICATING A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286606October 7, 2009
SEATS
THE 2ND ROW LH (DRIVER'S SIDE) PASSENGER SEAT IN MY 2003 HONDA PILOT PURCHASED 1/2/2003 WITH ABOUT 90K HAS HAD TWO RELATED PROBLEMS ON THIS SEAT. THIS SEAT IS RARELY SAT IN AND ALMOST NEVER MOVED. IT BECAME JAMMED IN THE UPRIGHT AT SOME POINT IN TIME, LIKELY MUCH EARLIER THAN I DETECTED IT IN JULY 2009. I ATTEMPTED TO FOLD THE SEAT DOWN VIA THE TOP LEVER AND WAS NOT ABLE TO. THE RESULT WAS THE TOP LEVER PLASTIC HANDLE BROKE OFF THE CABLE ACTUATOR. I PAID OVER $200 AT THE DEALER (PRIORITY HONDA IN HUNTERSVILLE NC, 28078 - 704.875.3100) TO HAVE IT FIXED EVEN THOUGH I FEEL THAT IT SHOULD NOT HAVE JAMMED CAUSING THE TOP LEVER TO BREAK OFF. AT REPAIR, NOTHING WAS FOUND THAT WOULD CAUSE THE JAM SUCH AS A FOREIGN OBJECT OR ANY DAMAGE. RECENTLY I TRIED TO MOVE THE SEAT FORWARD (SIDE LEVER ENGAGES BOTH BACK FOLD DOWN AND BASE RELEASE) TO ALLOW MY CHILDREN TO EXIT FROM THE THIRD ROW SEAT AND FOUND THAT THIS LEVER WAS NOT WORKING AS WELL. I BROUGHT THE VEHICLE TO THE ABOVE-MENTIONED DEALER THE EVENING OF 8/24/09 AND LEFT IT WITH THEM UNTIL THE EVENING OF 8/24. ED JENKINS THE SERVICE MANAGER ADVISED ME THAT HE PERSONALLY WORKED WITH THE MECHANIC TO LOOK AT THE ISSUE SPENDING THREE HOURS WORKING ON IT AND COULD NOT REPAIR IT. HE ALSO TOLD ME THAT A NEW SEAT FRAME WAS REQUIRED TO MAKE THE SEAT OPERATIONAL. A SEAT SHOULD NOT FAIL AFTER 6 YEARS WITH LIGHT USE AND IN MY OPINION SHOULD LAST AS LONG AS OR EXCEED THE LIFETIME OF THE VEHICLE, WHICH IN THE US IS ABOUT THIRTEEN YEARS I CONSIDER THIS A MANUFACTURING DEFECT AND AN IMPORTANT SAFETY ISSUE AS PASSENGERS MAY BECOME ENTRAPPED IN THE THIRD ROW SEAT. ANY DELAY IN EXITING ESPECIALLY IF THE OTHER SIDE IS OCCUPIED OR SOMEHOW BLOCKED COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH IN AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286328October 5, 2009
STRUCTURE
THE NOISE IN OUR CAR HAS PROGRESSIVE GOTTEN WORSE AND THEN WE STARTED HAVING ELECTRICAL ISSUES WITH OUR LOCKS AND LIGHTS IN OUR CAR. WE FINALLY FOUND OUT THAT THE DOOR SENSOR ON THE DRIVER SIDE DOOR WAS NO LONGER BEING "TURN-OFF" AS IT SHOULD BE. THIS IS APPARENTLY BECAUSE THE DOOR IS SLOWING SEPARATING FROM THE CAR. NOT NOTICEABLE FROM THE OUTSIDE. THE WORSE SYMPTOM IS WHEN MAKING RIGHT TURNS THE DOORS WOULD AUTOMATICALLY UNLOCK. THIS SEEMED PRETTY SCARY THINKING THE DOORS MIGHT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286154October 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 HONDA PILOT W/45,500 MILES HESITATION/SURGING WHILE MAINTAINING SPEED OR WHILE LIGHTLY ACCELERATING FROM MAINTAINED SPEED. HUMMING NOISE DURING HESITATION/SURGE. VERY NOTICEABLE BETWEEN 25-40MPH. ADVISED BY HONDA DEALER THAT TRANSMISSION NEEDS TO BE REPLACED. I AM THE ORIGINAL OWNER OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286100October 2, 2009
PARKING BRAKE, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 HONDA PILOT. THE VEHICLE WAS PARKED ON A STEEP HILL WITH THE PARKING BRAKE ENGAGED. AS THE CONTACT ATTEMPTED TO OPEN THE PASSENGER SIDE DOOR, THE VEHICLE SUDDENLY STARTED TO ROLL DOWN THE HILL FLIPPING OVER AN EMBANKMENT AND COMING TO A STOP. THE FAILURE HAS NOT BEEN DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 70000. UPDATED 12/10/09. *LJ THE CONSUMER STATED THE PARKING BRAKE WAS ENGAGED. UPDATED 12/10/09
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10285489September 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WAS SLOW TO TRANSITION TO 3RD GEAR WHILE GOING APPROX. 30-35 MPH. A FEW DAYS LATER, THE "D" LIGHT STARTED FLASHING, BUT WHEN CAR WAS TURNED OFF, IT DID NOT GO ON AGAIN. TOOK IT TO MY MECHANIC THINKING IT WAS A "3RD SWITCH" ISSUE I HAD READ ABOUT ON CAR SITES. MY MECHANIC SAID ONE SOLENOID WAS COLD, WHILE ANOTHER WAS HOT. HE TOOK IT TO THE DEALER TO RUN THE CODES AND GET A SECOND OPINION. THE DEALER SAYS IT NEEDS A NEW TRANSMISSION. MY MECHANIC PICKED THE CAR UP AND ON THE WAY BACK, IT STARTED SHIFTING FROM 4TH TO 1ST OR 2ND GEAR ON THE HIGHWAY. HE SAID HE ALMOST SMACKED HIS HEAD ON THE WINDSHIELD IT JERKED SO HARD. THIS MARKS A VERY RAPID DECLINE OVER LESS THAN A WEEK AND AFTER MY MECHANIC THOUGHT THE ISSUE WAS NOT THE TRANSMISSION. I BELIEVE THE CAR WAS PART OF THE 2004 TRANSMISSION RECALL WHICH WAS SERVICED BY A HONDA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285134September 24, 2009
ENGINE AND ENGINE COOLING
THE "D" FLASHES WHILE DRIVING, INDICATING SOMETHING IS WRONG, BUT HONDA CAN NOT FIND THE PROBLEM. THIS HAS HAPPEN A FEW TIMES, HIGHWAY DRIVING. THIS DOES NOT OCCUR ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285133September 24, 2009
ENGINE AND ENGINE COOLING
THE "D" FLASHES WHILE DRIVING, INDICATING SOMETHING IS WRONG, BUT HONDA CAN NOT FIND THE PROBLEM. THIS HAS HAPPEN A FEW TIMES, HIGHWAY DRIVING. THIS DOES NOT OCCUR ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283657September 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
200 HONDA PILOT... TRANSMISSION HAS BEEN SLIPPING... HOLDING GEAR BEFORE LURCHING TO NEXT GEAR... SAME WITH SLOWING DOWN... PRETTY ALARMING... WAS TOLD THAT I NEED A NEW TRANSMISSION AT A COST OF AROUND $3000... CAR ONLY HAS 88,000 MILES ON IT... VERY FRUSTRATING... HONDA SHOULD REPLACE THESE ON THEIR DIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283415September 9, 2009
ENGINE AND ENGINE COOLING
HONDA PILOT 2004; MOTOR MOUNTS FAILURE NOTED IN 8/09. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283472September 9, 2009
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
2005 HONDA PILOT HEATER TEMPERATURE CONTROL MOTOR ASSEMBLY BLOWS HOT AIR OUT OF VENTS. NO MATTER IF YOU ADJUST TEMPERATURE OR PUT ON AIR CONDITIONER THE COLD AIR DOESN'T COME THREW VENTS INSTEAD HOT AIR IS BLOWING THREW. I HAD CAR CHECK AT SHOP AND THEY SAY THE TEMPERATURE MIX MOTOR STAYS IN HOT POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282741September 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR JOLTED FORWARD WHILE DRIVING ON THE HIGHWAY. VERY SCARY. IT DIDN'T SHIFT PROPERLY AFTERWARDS. WHILE PRESSING THE ACCELERATOR ON A SLOPE, FOR EXAMPLE, IT DIDN'T SHIFT AND THEN JOLTED FORWARD. IN ONE OCCASION THAT I PUT THE CAR IN THE R GEAR, AND IT DIDN'T GO BACKWARDS. CHECKED WITH A HONDA DEALERSHIP, AND TOLD THAT THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282801September 3, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*. THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THREE OF HER AUTOMATIC DOOR ACTUATORS FAILED. AS A CONSEQUENCE SHE CANNOT UNLOCK THE VEHICLE FROM THE OUTSIDE. IF THERE IS AN EMERGENCY, THE INABILITY TO UNLOCK THE DOORS INCREASES THE RISK FOR SAFETY HAZARD. SHE CONTACTED THE MANUFACTURER AND A REPRESENTATIVE DENIED RESPONSIBILITY BECAUSE THERE WAS NOT AN EXISTING RECALL. THE FAILURE HAS NOT BEEN REMEDIED.THE FAILURE AND CURRENT MILEAGES WERE UNDER 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282338August 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION, TIRES
OUR 2003 HONDA PILOT LOCKED UP ON THE HIGHWAY DUE TO TRANSMISSION FAILURE OF THE 2ND GEAR. WE WERE TRAVELING IN THE 3RD LANE OVER 60 MPH WHEN BOTH FRONT TIRES LOCKED AND WE SKIDDED TO A HALT IN LESS THAN 200 YARDS ON THE HIGHWAY. PRIOR TO OUR VEHICLE BREAKING DOWN, THERE WERE NO SIGNS OF DANGER, NO UNUSUAL SOUNDS, NO BLINKING LIGHTS OR ANY HESITATION WITH THE CAR. OUR VEHICLE HAD 138,400+ MILES AND HAS BEEN SERVICED REGULARLY ACCORDING TO HONDA'S RECOMMENDED MAINTENANCE SCHEDULES, INCLUDING ALL TRANSMISSION FLUID CHANGES. ON MAY 7, 2004 WITH 36,384 MILES, OUR VEHICLE HAD RECEIVED A RETROFIT OF THE A/T OIL JET KIT DUE TO HONDA'S 04-021B SAFETY RECALL ON THE AUTOMATIC TRANSMISSION SECOND GEAR. LUCKILY NO ONE WAS INJURED AND THERE WERE NO OTHER VEHICLES INVOLVED IN THE INCIDENT. THE CAR BEHIND US STOPPED JUST IN TIME TO AVOID A COLLISION. OUR CAR COULD NOT BE ROLLED INTO THE BREAKDOWN LANE AS BOTH FRONT WHEELS WERE LOCKED AND WE WERE STRANDED IN THE 3RD LANE. A POLICE OFFICER WAS CALLED TO THE SCENE AND LOGGED THE INCIDENT AS A DISABLED VEHICLE. THE OFFICER REQUESTED FOR IMMEDIATE TOWING SINCE WE WERE IN A DANGEROUS LOCATION. THE CAR WAS TOWED TO A HONDA DEALER, WHO PROVIDED THE FOLLOWING DIAGNOSIS AND ESTIMATE: "TRANSMISSION INTERNAL FAILURE BOTH FRONT AXLES TWISTED NEEDS 2 TIRES - FLAT SPOTS ALIGNMENT $5,199.14 PLUS TAX" WE OPTED NOT TO REPAIR THE HONDA AND INSTEAD PURCHASED A NEW NON-HONDA VEHICLE AND RECEIVED A TRADE-IN VALUE FOR 'AS-IS' CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282189August 28, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING APPROXIMATELY 45 MPH, SHE NOTICED THAT THE BRAKES HAD SUDDENLY SEIZED AND WOULD NOT ALLOW THE VEHICLE TO BE MOVED IN ANY DIRECTION. THE DEALER REPLACED THE BRAKE PADS AND ROTORS; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CURRENT MILEAGE WAS 45000 AND THE FAILURE MILEAGE WAS 35000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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