Honda Pilot Complaints

9,418 consumer complaints on file.

#10577652April 8, 2014
ELECTRICAL SYSTEM
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PROBLEMS AT DEALERSHIP. *SMD THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL. HOWEVER, WHEN SHE VISITED THE DEALER, THEY REFUSED TO FIX IT, BY STATING THE VEHICLE WAS NOT IN THEIR SYSTEM. THE CONSUMER STATED THE VEHICLE WAS PURCHASED IN GERMANY THROUGH THE MILITARY. THE CONSUMER HAS SINCE SOLD THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578263April 8, 2014
SERVICE BRAKES
PURCHASED BRAND NEW PILOT IN JUNE 2011. I WAS DRIVING ON A FREEWAY AT 60 MPH AND WHEEL STARTED SHAKING WHEN I HIT BRAKES. DRIVING BECAME VERY DANGEROUS BECAUSE OF SHAKING. TALKED TO HONDA SERVICE DEALER ABOUT IT AND ISSUE IS ROTORS/BRAKES WHICH IS NOT COVERED UNDER WARRANTY. THIS SHOULD NOT HAPPEN IN A CARE THAT'S UNDER 3 YEARS 36000 MILE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577939April 7, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE THIRD ROW DRIVERS REAR SAFETY SEAT BELT FAILED TO UNLATCH AND RELEASE THE PASSENGER. THE SEAT BELT WAS CUT IN ORDER TO RELEASE THE PASSENGER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000. THE CURRENT MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577250April 3, 2014
SUSPENSION
FRONT SUSPENSION BUSHINGS DEGRADE QUICKLY AND VEHICLE DOES NOT KEEP ALIGNMENT. ALSO ALLOWS CAR TO SHAKE DURING HIGH SPEED BRAKING. BUSHINGS WERE REPLACED AT 29990 MI, NOW AT 34,500 MI SAME PROBLEM IS OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577123April 3, 2014
POWER TRAIN
TL* THE CONTACT OWNS 2005 HONDA PILOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE OVER HEATED AND STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. AN INDEPENDENT MECHANIC STATED THAT THE TRANSMISSION PUSHED WATER INTO THE RADIATOR AND THE TRANSMISSION NEEDS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577126April 3, 2014
POWER TRAIN
TWO INCIDENTS OF SUDDEN UNINTENDED ACCELERATION. THE FIRST ON JANUARY 31, 2014. THE SECOND ON MARCH 25, 2014. BOTH INCIDENTS OCCURRED AT A VERY LOW RATE OF SPEED OF APPROXIMATELY 5 MPH. IN BOTH SITUATIONS THE CAR WAS COMING TO A STOP WITH THE BRAKE BEING APPLIED. SUDDENLY, THE RPMS INCREASED AND THE CAR MOVED FORWARD WITH THE BREAK UNABLE TO STOP THE CAR EVEN THOUGH BOTH FEET WERE APPLIED TO THE BRAKE PEDDLE. IN THE FIRST INCIDENT, THE CAR WAS STOPPED BY PUTTING THE GEAR SHIFT INTO NEUTRAL AND TURNING OFF THE ENGINE. IN THE SECOND INSTANCE, THE CAR WAS PULLING INTO A PARKING SPACE WHEN THE ENGINE REVVED UP, JUMPED A CURB AND HIT A SMALL TREE, AS SOON AS THE TREE WAS STRUCK, THE ENGINE RETURNED TO NORMAL SPEED. THIS HAS BEEN REPORTED TO HONDA OF AMERICA AS WELL AS TO THE LOCAL HONDA DEALER. THE CAR WAS BROUGHT TO THE DEALER TWO TIMES BUT THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. HONDA OF AMERICA HAS OPENED A CASE BUT THUS FAR HAS TAKEN NO ACTION. THIS IS A POTENTIALLY VERY DANGEROUS SITUATION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10577166April 3, 2014
POWER TRAIN
TRANSMISSION SHUDDER BETWEEN 35-40 MPH. THIS IS A WELL KNOWN PROBLEM THAT IS CAUSED BY A FAILING TORQUE CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576974April 2, 2014
AIR BAGS
VEHICLE WAS TAKEN TO DEALERSHIP FOR RECALL ON OTHER PARTS AND WE TOLD THEM THE AIRBAG SAFETY RESTRAINT LIGHT HAS BEEN ON FOR SEVERAL MONTHS. WE WERE TOLD THE DIAGNOSIS WOULD COST 38 DOLLARS PLUS TAX. THEY DIAGNOSED FAULTY LEFT AND RIGHT FRONT AIRBAG SENSORS. THEY TOLD US IN AN ACCIDENT THE AIRBAGS WOULD NOT DEPLOY. THIS ITEM WOULD NOT BE COVERED UNDER WARRANTY AND WOULD HAVE TO BE DONE AT OUR EXPENSE. AFTER MUCH OBJECTION THEY SAID " SORRY THERE'S NOTHING WE CAN DO ABOUT IT". WITH THAT WE WERE TOLD WE WOULD HAVE TO SCHEDULE THE REPAIR AT A LATER DATE AND PARTS WOULD HAVE TO BE ORDERED. THE DEALER SENT US ON OUR WAY KNOWING IF WE CRASHED, ESPECIALLY IN A FRONT END IMPACT, THE AIRBAGS ON THEIR PRODUCT THEY SOLD TO US AS "SAFE FOR THE WHOLE FAMILY" WOULD NOT DEPLOY. UNACCEPTABLE!! PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576271April 1, 2014
SERVICE BRAKES
LEASED BRAND NEW PILOT LX ON MARCH 15, 2014. IT APPEARED TO BE IN PERFECT WORKING CONDITION. THEN, SUDDENLY ON 3/30/14 WHILE DRIVING HOME, IT LOST ABOUT 80 PERCENT OF ITS BRAKES. TO STOP IT, YOU MUST HAVE FOOT TO FLOOR ON BRAKES. IF THIS HAD BEEN AN EMERGENCY STOP, THERE COULD HAVE BEEN AN ACCIDENT. TAKING IT TO DEALER ON 4/2/14 TO SEE WHAT THE PROBLEM MAY BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575919March 31, 2014
VEHICLE SPEED CONTROL, ENGINE
TWO INCIDENTS OF SUDDEN UNINTENDED ACCELERATION. THE FIRST ON JANUARY 31, 2014, THE SECOND ON MARCH 25, 2014. BOTH INCIDENTS OCCURRED AT A VERY SLOW RATE OF SPEED OF APPROXIMATELY FIVE MILES PER HOUR. IN BOTH SITUATIONS THE CAR WAS COMING TO A STOP WITH THE BRAKE BEING APPLIED. SUDDENLY, THE RPMS INCREASED AND THE CAR SUDDENLY MOVED FORWARD WITH THE BREAK UNABLE TO STOP THE CAR EVEN THOUGH BOTH FEET WERE APPLIED TO THE BRAKE PEDDLE. THE CAR WAS STOPPED BY PUTTING THE GEAR SHIFT INTO NEUTRAL AND TURNING OFF THE ENGINE. THIS HAS BEEN REPORTED TO HONDA OF AMERICA AS WELL AS TO THE LOCAL HONDA DEALER. THE CAR WAS BROUGHT TO THE DEALER TWO TIMES, BUT THE DEALER UNABLE TO DIAGNOSE THE PROBLEM. HONDA OF AMERICA (800 999-1009) HAS OPENED A CASE NUMBER WHICH IS: N012014-03-2600701. THIS IS A POTENTIALLY VERY DANGEROUS SITUATION. UPDATED 06/04/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575938March 31, 2014
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE EXHIBITED A REDUCTION IN POWER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE RADIATOR AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.UPDATED 06/10/14 MA 07/24/17*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575460March 29, 2014
POWER TRAIN
I HAVE 2004 HONDA PILOT LX. WHEN TRAVELING AT ABOUT 30-50 MPH. HEAR AND FEEL A VIBRATION WHEN AT CONSISTENT SPEED. SEEMS AS IF IT'S COMING FROM THE BOTTOM OF THE VEHICLE. MAYBE FROM A DRIVE SHAFT OR PROPELLER SHAFT OR SOMETHING. IT'S GETTING MUCH AND MUCH WORST AS DAYS GOES BY. I AM WORRIED SOMETHING CAN COME LOOSE WHEN VEHICLE IN MOVING MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575081March 27, 2014
SEATS
EXTREME HOT SPOT IN DRIVER'S SIDE FRONT SEAT WHEN THE SEAT HEATER IS TURNED ON FOR MORE THAT 3 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575242March 27, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
SOME OF THE A/C ILLUMINATED LIGHTS WENT OUT AND BACK ON AGAIN SHORTLY AFTERWARDS. A FEW DAYS LATER THE LIGHTS FOR ONLY SOME OF THE A/C CONTROLS ARE OFF AND APPEAR NOT TO COME BACK ON. FAN SPEED, OFF, RECIRCULATE, REAR DEFROST, AND THE MODE BUTTONS ARE THE ONES CURRENTLY NO LONGER ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574721March 25, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, A RATTLING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE REAR BRAKE LIGHT PANEL THEN BECAME DETACHED FROM THE VEHICLE AND FLEW ACROSS THE HIGHWAY. THE CONTACT WAS ALE TO RETRIEVE THE PANEL AND UPON FURTHER INSPECTION, DISCOVERED THAT THE REAR BRAKE LIGHT WAS RIPPED FROM THE PANEL BY THE REAR BUMPER. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED FOR REPAIR. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574428March 24, 2014
SEATS
SEAT MOUNTING BRACKET ON THE LEFT FRONT CORNER OF THE DRIVER SEAT BROKE. SEAT NOW IS NOT FIRMLY CONNECTED TO THE FLOOR AND WILL ROCK BACK TO THE RIGHT WHEN SEATED. IT'S NOT SAFE IF AN ACCIDENT OCCURS. I KNOW THE CAR IS GETTING OLDER, BUT SOME IMPORTANT PARTS THAT COULD COMPROMISE DRIVER SAFETY SHOULD NOT FAIL AFTER A FEW YEARS OF REGULAR USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574436March 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT ANOTHER VEHICLE TRAVELING 60-70 MPH CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED INTO AN INTERSECTION, WHICH THEN CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED INJURIES TO THE BACK AND NECK. THE FRONT PASSENGER SUFFERED INJURIES TO THE BACK, NECK, FACE AND RIBS. THERE WERE TWO REAR SEAT PASSENGERS WHO ALSO SUFFERED INJURIES TO THE RIBS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER AN AIR BAG RECALL (CAMPAIGN NUMBER 13V016000 -AIR BAGS) BUT THE VEHICLE WAS NOT INSPECTED AFTER THE CRASH TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 21,000. UPDATED 05/12/14*LJ
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10574505March 24, 2014
STRUCTURE:BODY
REAR TAILGATE LATCH MECHANISM FELL OUT OF MOUNT. 2 OF 3 SCREWS WERE FOUND COMPLETELY LOOSE AFTER PARTIAL REMOVAL OF REAR TAILGATE INTERIOR TRIM. ISSUE HAPPENED IN STORE PARKING LOT LOADING GROCERIES; TAILGATE WOULD NOT LATCH SHUT AND DROVE HOME AT SLOW SPEED WITH ALL DOME LIGHTS ON (HONDA DOES NOT GIVE A POSITION SWITCH OPTION FOR ON*DOOR*OFF AS I HAVE SEEN IN MANY OTHER VEHICLES OWNED). DUE TO SERIOUS SAFETY ISSUE OF HAVING UNLATCHED TAILGATE OPTED TO EFFECT IMMEDIATE REPAIR UPON RETURN TO HOME ADDRESS. I HAVE REINSTALLED ALL 3 SCREWS AND USED BLUE LOCTITE THREAD LOCK AS IT APPEARS NO THREAD LOCK WAS PREVIOUSLY USED. I AM A MECHANICAL ENGINEER AND WAS CONCERNED THAT A) VERY SMALL DIAMETER SCREWS RELATIVE TO SIZE OF ITEM BEING SECURED AND B) NO LOCKING MECHANISM TO HOLD TORQUE ON THE SCREWS. THERE ARE MANY COMPLAINTS OF VARIOUS HONDA MODELS WITH SIMILAR ISSUE ON INTERNET AT HONDA OWNER DISCUSSION BOARDS. THERE ARE EVEN STEP BY STEP INSTRUCTIONS WITH PHOTOS HOW TO FIX POSTED ON A HONDA OWNERS DISCUSSION BOARD; YET WHEN I CHECK HONDA'S OFFICIAL TSB LIST - THERE IS NOT EVEN 1 TSB FOR THE TAILGATE LATCH LOOSE ISSUE; SO IT IS LIKELY MANY OWNERS (AS MYSELF) HAVE OPTED TO TAKE THE DIY APPROACH FOR THE SOLUTION. MY PROFESSIONAL OPINION IS THIS IS POORLY DESIGNED SINCE THE ATTACHMENT MECHANISM (3 SCREWS) TO HOLD THE LATCH BODY TO THE TAILGATE PANEL COULD BECOME LOOSE FROM NOMINAL IN-CITY DAILY DRIVING (PROOF THAT THE TORQUE ON THE FASTENERS IS NOT HOLDING UNDER NORMAL USE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574576March 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE CONTACT'S REAR, PUSHING THE VEHICLE FORWARD. THE CONTACT'S VEHICLE ROLLED DOWN AN EMBANKMENT AND LANDED ON THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND THE CONTACT SUFFERED MULTIPLE FRACTURES OF THE LUMBAR SPINE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000..UPDATED 05-09-14 *BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10574268March 23, 2014
SEAT BELTS, AIR BAGS
SRS LIGHT IS ON FROM RESEARCHING IT, THIS COULD BE SEAT BELT RESTRAINTS, OR MANY AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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