Honda Pilot Complaints

9,418 consumer complaints on file.

#10705903April 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705934April 15, 2015
ELECTRICAL SYSTEM
AFTER LEAVING WORK AND TRAVELING APPROXIMATELY 7 MILES TO THE LOCAL HOME IMPROVEMENT STORE MY 2007 HONDA PILOT CAUGHT FIRE SOMETIME AFTER I PARKED, SHUT OFF THE CAR, WALKED INTO THE STORE. I WAS IN THE STORE FOR NO MORE THAN 15 MINUTES WHEN I HEARD THAT A RED TRUCK WAS ON FIRE. NEVER WOULD I HAVE THOUGHT IT WAS MY CAR, BECAUSE IT IS NOT A TRUCK BUT AN SUV. AS MY CURIOSITY GOT THE BETTER OF ME, I WENT OUTSIDE THE GARDEN AREA TO SEE MY HONDA PILOT ON FIRE. AFTER CALLING 911 AND MAKING SURE THE APPROPRIATE FIRE AND POLICE DEPARTMENTS WERE CALLED I WALKED A LITTLE CLOSER TO SEE THE DAMAGE OCCURRING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THE CAR WAS A TOTAL LOSS. THE FIRE DEPARTMENT STATED IT IS A MECHANICAL FAILURE. THIS HAPPENED MINUTES BEFORE I WAS GOING TO PICK UP MY CHILDREN. WHAT WOULD HAVE HAPPENED IF THEY WERE IN THE CAR WITH ME OR I WAS DRIVING ON THE HIGHWAY? THERE WAS NO INDICATION THAT SOMETHING WAS WRONG.... AFTER FURTHER INVESTIGATION I HAVE FOUND OUT THAT THERE IS A WIRING HARNESS PROBLEM THAT WEARS OUT ON THE COWLING ( THE METAL AREA BETWEEN THE ENGINE COMPARTMENT AND THE DASHBOARD). OTHER PEOPLE HAVE HAD ISSUES WITH THE WIRING AND SOME HAD SAID THEIR CARS HAVE CAUGHT ON FIRE. WHEN IS HONDA GOING TO ACKNOWLEDGE THERE IS AN ISSUE AND DO A RECALL??? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10705965April 15, 2015
AIR BAGS
MADE CONTACT WITH CLAWSON HONDA OF FRESNO, CA FOR THE RECALL OF AIRBAGS. APPOINTMENT TO DROP THE VEHICLE OFF ON 2/3/15 AND WORK WAS TO BE DONE WITHIN TWO DAYS. ON 2/6/15, THE RENTAL CAR WAS STARTING TO EAT AT OUR BUDGET AND THE AIRBAGS WERE NEVER RECEIVED OR INSTALLED. CAR WAS RETRIEVED WITH NO WORK DONE. A SECOND RECALL NOTICE WAS RECEIVED THE WEEK OF 4/6/15 IN THE MAIL. MADE CONTACT BY E-MAIL WITH CLAWSON HONDA. I WAS TOLD THEY WOULD CHECK INTO IT AND GET BACK WITH ME. IS THIS SAFETY RECALL NOT IMPORTANT, THAT IT HAS TAKEN OVER THREE MONTHS AND NO PARTS HAVE BEEN RECEIVED YET? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705979April 15, 2015
AIR BAGS
MY CAR IS PART OF AN AIRBAG RECALL BY HONDA. I HAVE BEEN TRYING TO GET MY AIRBAG REPLACED SINCE NOVEMBER OF LAST YEAR. THE MIAMI HONDA DEALERSHIPS I HAVE APPROACHED ARE SOUTH MOTORS AND BRAHMAN HONDA. THEY HAVE BEEN TOTALLY UNCOOPERATIVE AND HAVE SETUP SYSTEMS TO GIVE CUSTOMERS THE RUN AROUND. I UNDERSTAND THAT PLACE WITH HOT, HUMID CLIMATE LIKE FLORIDA, ARE AT HIGHER RISK FOR AIRBAG MALFUNCTION. IT IS OUTRAGEOUS THAT THESE DEALERSHIPS ARE PLAYING GAMES WITH MY SAFETY AND THE SAFETY OF MY FAMILY. I DO NOT UNDERSTAND WHAT IT IS THAT THEY ARE WAITING FOR TO TAKE CARE OF THIS ISSUE. I WOULD LIKE TO KNOW WHAT IT IS THAT YOUR AGENCY WILL DO TO ENFORCE THIS MANDATE. I WILL BE WILLING TO FILE A COMPLAINT WITH THE COURT OR TESTIFY IF NEEDED. I LOOK FORWARD TO HEARING FROM YOU ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705535April 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER STATED THAT THEY ONLY HAD ONE PART TO DO THE REPAIR. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705665April 14, 2015
ENGINE, VEHICLE SPEED CONTROL
PURCHASED THE VEHICLE USED FROM A FRANCHISE DEALER AND AM THE SECOND OWNER. THE ENGINE HESITATES AT LOW SPEEDS (APPROX. 10 MPH) WHEN ACCELERATING. THIS BECOMES APPARENT WHEN ATTEMPTING ACCELERATE FROM A STOP LIGHT, ACCELERATING FROM A TURN, MERGING ONTO A FREEWAY, CHANGING LANES, ETC. IT DOES HAPPEN PERIODICALLY AND I AM UNABLE TO REPRODUCE THE ISSUE ON-DEMAND, BUT IT SEEMS TO HAPPEN DAILY WHENEVER THE CAR FEELS LIKE IT. I AM SURPRISED THERE IS NO RECALL ISSUED FOR THIS, AS I HAVE ALREADY HAD A COUPLE OF NEAR MISSING WHEN TRYING TO MERGE ONTO THE FREEWAY WITH STEADY FLOWING TRAFFIC AND WHEN CROSSING AN INTERSECTION FROM ONE SIDE OF THE STREET TO THE OTHER. I HAVE YET TO TAKE THE VEHICLE TO THE DEALER, AS IT IS OUT OF WARRANTY AND THERE DOES NOT APPEAR TO BE A SOLUTION TO THIS ISSUE, SO I WANT TO UNDERSTAND WHAT MY OPTIONS ARE. I'LL BE REACHING OUT TO AMERICAN HONDA SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705668April 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705688April 14, 2015
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK AND THE FAILURE PROGRESSED FOR YEARS. THE CONTACT HAD TO APPLY FORCE AND THEN SLOWLY MANEUVER THE ACCELERATOR PEDAL TO LIFT BACK INTO PLACE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER TWICE AND THEY CLEANED THE THROTTLE BODY, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V35300 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705417April 13, 2015
AIR BAGS
AIR BAG RECALL NOTICE. TOOK TO HONDA DEALER "MEL RAPTON HONDA SACRAMENTO CA. 95821-5104", IN JANUARY 2015 FOR REPLACEMENT. WAS TOLD NECESSARY PARTS WERE ON BACKORDER AND THEY WOULD CONTACT ME WHEN AVAILABLE. NEVER CONTACTED. RECEIVED SECOND NOTICE OF RECALL APRIL 2015. CALLED DEALER AND WAS INFORMED PARTS STILL ON BACKORDER. IN THE MEANTIME IT APPEARS I AM IN DANGER FROM DEFECTIVE AIRBAGS. HONDA APPEARS IN NO HURRY TO KEEP ME FROM DYING FROM THE DEFECTIVE AIRBAGS. IS THAT HOW WE ARE PROTECTED BY THE NHTSA? . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704967April 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) WERE RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704657April 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703684April 8, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2012 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE MOON ROOF EXPLODED AND SHATTERED WHILE DRIVING. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704473April 8, 2015
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAG, EXTERIOR LIGHTING, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704526April 8, 2015
AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELT FAILED AND DID NOT RETRACT. AS A RESULT, THE CONTACT HIT THE STEERING WHEEL AND THE FRONT WINDSHIELD. THE CONTACT WAS SORE, BUT DID NOT NEED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. THE CONTACT INSURANCE COMPANY STATED THAT THERE WAS A NHTSA CAMPAIGN NUMBER: 13V016000 (AIR BAGS) AND 11V468000 (SEATS BELTS). THE MANUFACTURER VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10704161April 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PART WAS AVAILABLE FOR THE DRIVER SIDE AIR BAG, BUT NOT AVAILABLE FOR THE PASSENGER SIDE AIR BAG VIA NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR THE PASSENGER SIDE AIR BAG. THE CONTACT WAS UNABLE TO DETERMINE WHEN BOTH RECALL REPAIRS WOULD BE PERFORMED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703478April 3, 2015
AIR BAGS
I RECEIVED TWO RECALL NOTICES RELATING TO AIRBAGS IN JANUARY AND CONTACTED MY DEALER IMMEDIATELY. I AM STILL WAITING FOR HONDA TO PROVIDE AIRBAGS FOR THE DRIVER & PASSENGER SIDES. THE DEALER HAS BEEN TOLD THEY ARE "ON BACKORDER" - I HAVE VERIFIED THIS INFORMATION WITH OTHER DEALERS. HONDA NEEDS TO MAKE THESE REPLACEMENTS A PRIORITY IT HAS BEEN 4 MONTHS AND THEY WON'T PROVIDE THE REPLACEMENTS IN THE MEANTIME WE ARE AT RISK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703499April 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703338April 2, 2015
AIR BAGS
AIR BAGS SENSOR FAILED. THIS SEEMS TO BE A VERY COMMON PROBLEM ON HONDA PILOTS AND HONDAS MUST RECALL AND REPLACE ALL SENSORS FREE OF CHARGE. THEY CHARGE $400 PER SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703352April 2, 2015
AIR BAGS
NOTIFIED OF RECALL FOR DRIVER SIDE AIRBAG. HAVE CONTACTED LOCAL HONDA DEALER AND HONDA AMERICA CUSTOMER SERVICE. MATTER HAS NOT BEEN RESOLVED. WHAT IS MY NEXT STEP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703404April 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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