Honda Pilot Complaints

9,418 consumer complaints on file.

#10703658April 1, 2015
AIR BAGS
LETTER FROM SENATOR TOOMEY ON BEHALF OF CONSTITUENT RE 2003 HONDA PILOT RECALL (ATTN: AUBREY YANZITO). *SMD THE DEALER INFORMED THE CONSUMER, ALL OF THE PARTS FOR THE AIR BAG RECALL, HAD NOT ARRIVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703096April 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE PARKED, THE VEHICLE FAILED TO START. IN ADDITION, THE KEY EJECTED FROM THE IGNITION WHILE THE GEAR SELECTOR WAS IN DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703136April 1, 2015
AIR BAGS
I OWN A 2004 HONDA PILOT. I RECEIVED THE RECALL NOTICE IN FEB 2015 OF THE ISSUE WITH THE PASSENGER SIDE AIR BAG. I CALLED MY LOCAL DEALER, BROWN'S ARLINGTON HONDA, FOR REPAIR. THE DEALER SAID THE PARTS ARE BACK ORDERED, AND WOULD TAKE 3-4 WEEKS TO ARRIVE, AND SAID THEY WOULD ORDER THE PARTS. I CALLED TODAY, 1 APRIL 2015, 6 WEEKS LATER, AND THE PARTS HAVE NOT ARRIVED. THE DEALER SAYS IT WILL BE ANOTHER 3-4 WEEKS. IT APPEARS BOTH HONDA AND BROWN'S ARLINGTON HONDA ARE PURPOSEFULLY DRAGGING THEIR FEET ON THIS RECALL REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702956March 31, 2015
EXTERIOR LIGHTING
VERY FREQUENT BURN-OUT OF LOW-BEAM HEAD-LAMPS (2-3 TIMES PER YEAR). MULTIPLE COMPLAINTS ABOUT ISSUE ON INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702714March 30, 2015
AIR BAGS
I RECEIVED A RECALL LETTER FROM AMERICAN HONDA MOTOR CO. BACK IN JANUARY OF THIS YEAR. THE LETTER STATED THAT MY CAR WAS BEING RECALLED FOR FAULTY AIR BAGS. CONTACTED THE CLOSEST DEALER SHIP AS INSTRUCTED IN THE LETTER; WAS TOLD AT THAT TIME IT WOULD TAKE TWO WEEKS TO GET THE PARTS IN. WHEN I CONTACTED THE DEALERSHIP AFTER THE TWO WEEK WAIT, I WAS INFORMED THAT THE PARTS WHERE ON BACK ORDER AND I WOULD HAVE TO WAIT MY TURN. CONTACTED AMERICAN HONDA OVER THIS AND WAS TOLD THAT PARTS COULD BE RE-ROUTED TO SOLVE MY PROBLEM. WAS CONTACTED BY AMERICAN HONDA AND WAS TOLD PARTS WHERE ON BACK ORDER, AND THAT THEY SHOULD ONLY TAKE ANOTHER FEW WEEKS. ITS NOW THE END OF MARCH, THE BEGINNING OF APRIL, AND I'M STILL WAITING FOR SAID PARTS THAT WHERE ONLY SUPPOSE TO TAKE 2 WEEKS TO RECEIVE. EVERY TIME I CONTACT THE DEALERSHIP OR AMERICAN HONDA ALL I'M GETTING IS THE SAME OLD DANCE AROUND ABOUT PARTS, AND SEVERAL TIMES THE PEOPLE HAVE BEEN RUDE TELLING ME TO JUST WAIT. HONDA CASE # N032015-02-1300761
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702704March 30, 2015
SERVICE BRAKES
WHILE DRIVING AT APPROXIMATELY 55 MILES PER HOUR AND ATTEMPTING TO PRESS ON THE BRAKES, I NOTICED A JARRING PULSATING ACTION FROM THE STEERING WHEEL. I TOOK MY 2011 HONDA PILOT TO THE SHOP TO HAVE MY MECHANIC INSPECT THE VEHICLE. THE MECHANIC STATED THAT THE ROTORS WERE WARPED, AND CALLED THE HONDA DEALER TO INQUIRE OF A RECALL. THE HONDA DEALER SAID THERE WAS NO RECALL, AND ADVISED ME TO REPLACE THE ROTORS. THE VEHICLE NOW HAS 75000 MILES ON IT, AND THE SAME PULSATING ACTION WHEN APPLYING THE BRAKES IS FELT ON THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702719March 30, 2015
ELECTRICAL SYSTEM
MAJOR ELECTRICAL MALFUNCTION, MOST OF THE DASH ELECTRONICS WON'T WORK. THE REAR HATCH IS LOCKED AND CANNOT BE OPENED. NO A/C AND NO GAUGES OPERATING. MAJOR DISAPPOINTMENT FOR A 2014 HONDA PILOT TOURING EDITION WITH ONLY 6000 MILES. HOPE THE LOCAL HONDA DEALERSHIP FIXES IT TOMORROW 3/31/15. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702326March 28, 2015
POWER TRAIN, ENGINE AND ENGINE COOLING
I PURCHASED A NEW TOP OF THE LINE HONDA PILOT EX-L BACK IN 2005. MY WIFE DROVE IT FOR NINE YEARS AND TOOK IMPECCABLE CARE OF IT. I STARTED DRIVING IT A YEAR AGO WHEN WE LEASED A 2013 CR-V FOR HER. A COUPLE OF WEEKS AGO, I WAS MAKING THE THREE MILE JOURNEY TO WORK WHEN I NOTICED THAT MY HEAT WAS NO LONGER WORKING. AFTER WORK, THE CAR HAD SOME TRANSMISSION SLIP WHEN LEAVING THE PARKING LOT. I STOPPED HOME BRIEFLY TO MAKE ARRANGEMENTS TO TAKE IT TO THE LOCAL HONDA DEALER. WE ALWAYS HAD IT SERVICED THERE ( MOSTLY OIL CHANGES, A SET OF BRAKE PADS, ETC. AS IT ONLY HAD 84,000 MI. ON IT). ON THE WAY TO THE DEALER, WHO WAS FIVE MILES AWAY, THE TRANSMISSION WAS SLIPPING MORE AND MORE. THEN, THE VEHICLE STARTED TO MASSIVELY OVERHEAT. I'M GLAD I WAS NOT ON A BUSY HIGHWAY OR IN HEAVY TRAFFIC. LONG STORY SHORT, AFTER THE TECHNICIAN EVALUATED IT, I HAD A CATASTROPHIC FAILURE DUE TO THE TRANSMISSION FLUID MIXING WITH THE ANTIFREEZE. I NEEDED A HEAD GASKET FOR THE MOTOR DUE TO THE HEAT, A NEW RADIATOR THAT HAD AN INTERNAL DESIGN FAILURE, AND THE TRANSMISSION NEEDED TO BE REPLACED AS WELL. A VEHICLE DOES NOT REQUIRE A MIXTURE OF ANTIFREEZE AND TRANSMISSION FLUID ANYWHERE, NOR AT ANY TIME IN THE HISTORY OF AUTOMOBILES. THE REPAIR WOULD HAVE COST NEARLY WHAT THE VALUE OF THE CAR WAS. I CALLED HONDA MOTOR CORP. AND WAS OFFERED NO HELP. THE VALUE OF THE CAR WAS ROUGHLY 10,000.00. I CHOSE NOT TO PROCEED WITH THE REPAIR, AS I FELT IT WOULD HAVE BEEN A FOOLISH DECISION. AFTER MY FAMILY HAS OWNED A HALF-DOZEN HONDA VEHICLES, WE WILL NEVER BUY ANOTHER ONE. I FEEL THAT HONDA OWES ME THE VALUE OF THE CAR DUE TO THEIR OVERLY ENGINEERED RADIATOR. WE SUGGESTED THAT THEY PUT THE VALUE OF THE PILOT AGAINST THE LEASE BALANCE ON THE CRV, THEY DENIED THAT SUGGESTION. THE MOMENT THE HEAT WENT OUT, I HAD NO IDEA THAT MY CAR WAS ALREADY A TOTAL LOSS. CAN YOU SAY RECALL?????????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702218March 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702263March 27, 2015
AIR BAGS
I DID NOT RECEIVE NOTICE ABOUT RECALL. I CONTACTED DEALER AND MANUFACTURER IN SEPTEMBER 2014. I WAS TOLD THAT THE PART WAS ON BACK ORDER AND THAT I WOULD BE CONTACTED WHEN PART ARRIVES. I HAVE CONTACTED BOTH DEALER AND MANUFACTURER SEVERAL TIMES SINCE THEN; SIX MONTHS TIL DATE NO ONE IS ABLE TO TELL ME WHEN THE PART WILL BE IN. I CONTINUALLY AM TOLD THAT "IT'S ON BACK ORDER!" SEEMS LIKE HONDA IS NOT MAKING MUCH OF AN EFFORT TO REPAIR THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702156March 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702158March 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701974March 26, 2015
AIR BAGS
CONTACTED SCOTT ROBINSON SERVICE CENTER - TORRANCE ,CA. ON FEB 03 ,2015 FOR REPLACEMENT OF RECALLED AIRBAGS..WAS TOLD THAT THEY WERE OUT OF STOCK AND WOULD CALL ME. WHEN AVAILABLE. AFTER SIX WEEKS OF NO CONTACT WITH SERVICE CENTER I CALLED THEM. WAS TOLD THAT THEY ONLY HAD PASSENGER SIDE AIR BAG IN STOCK AND WOULD HAVE TO BACK ORDER DRIVERS SIDE AIRBAG..I OPTED TO HAVE THEM INSTALL THE PASSENGER SIDE AND NOW WAITING TO HEAR ON THE DRIVER SIDE AIR BAG. IN ONE WEEK IT WILL BE 60 DAYS THAT I HAVE BEEN WAITING FOR THE COMPLETION OF THE RECALLED AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701678March 25, 2015
STEERING, SERVICE BRAKES
COMPLETE LOSS OF POWER STEERING WHILE STOPPED OR AT LOW SPEEDS (TRYING TO PULL INTO A PARKING SPACE) AND FRONT END/STEERING COLUMN SHAKING WHILE BREAKING AT 60 MPH. I WAS TOLD BY THE SERVICE REP AT THE HONDA DEALERSHIP THAT I LOST MY POWER STEERING BECAUSE THERE WAS A LEAK FROM ERODED SEAL, CAUSING POWER STEERING FLUID TO LEAK INTO THE BOOTS ON THE UNDERSIDE OF THE VEHICLE. FOR THIS REASON, THERE WAS NEVER ANY LEAKAGE ONTO THE GROUND TO EVER INDICATE THAT THERE WAS A LEAK. ADDITIONALLY, A WARNING LIGHT NEVER CAME ON IN MY DASHBOARD TO ALERT ME OF THE ISSUE. AS A RESULT OF THE LEAK, I WAS TOLD THAT I NEEDED TO REPLACE MY ENTIRE POWER STEERING RACK BECAUSE IT WAS NOT SOMETHING COVERED UNDER MY HONDA POWER TRAIN WARRANTY. I WAS ALSO TOLD THAT I NEEDED NEW BRAKES AND ROTORS FOR THE SHAKING ISSUE, BUT AFTER RESEARCHING THIS ISSUE, I FOUND THAT THIS HAS BEEN A FREQUENTLY REPORTED ISSUE IN HONDA PILOTS AND MAY ACTUALLY STEM BACK TO THE POWER STEERING ISSUE. YESTERDAY, I RECEIVED ANOTHER CALL ADVISING ME THAT THE POWER STEERING PUMP ALSO NEEDED REPLACED DUE TO SUSPECTED DAMAGE THAT INCURRED DUE TO IT BEING DRY FROM THE LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701736March 25, 2015
SERVICE BRAKES
I HAD THE FRONT ARM BUSHING REPLACED AND I UNDERSTOOD THERE WAS A BULLETIN. I NOW HAVE TO HAVE THE BUSHING REPLACED AGAIN. I FEEL THE ISSUE HAS NOT BEEN ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701380March 24, 2015
AIR BAGS
RECEIVED RECALL NOTICES FOR BOTH PASSENGER AND DRIVER-SIDE AIRBAGS, NHTSA RECALLS 14V-349 AND 14V-351. 14V-349 ADVISES AVOIDING HAVING A PASSENGER SIT IN THE FRONT SEAT FOR SAFETY REASONS. CONTACTED DEALERSHIP IN EARLY FEBRUARY ABOUT PERFORMING SERVICE, THEY ORDERED PARTS. HONDA HAS NOT PROVIDED DEALERSHIP WITH PARTS TO MAKE THE REPAIR, AND IT IS NOW APPROACHING 60 DAYS SINCE ORDER WAS PUT IN. I SEE MANY SIMILAR COMPLAINTS ON NHTSA WEBSITE. HONDA IS NOW BREAKING THE LAW WITH REGARD TO THESE AIRBAG RECALLS BY NOT PROVIDING THE PARTS TO MAKE THE REPAIRS WITHIN 60 DAYS, AND WE ARE ALL LEFT TO DRIVE UNSAFE VEHICLES IN THE MEAN-TIME. AIRBAGS ARE SUPPOSED TO SAVE LIVES, NOT END THEM! NHTSA MUST DO SOMETHING ABOUT THIS! STIFFER PENALTIES ARE APPARENTLY THE ONLY WAY HONDA IS GOING TO COMPLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701377March 24, 2015
UNKNOWN OR OTHER, SERVICE BRAKES
WHILE DRIVING ON THE BELTWAY ON A LIGHT RAINY DAY, I DROVE THROUGH A COUPLE OF INCHES OF SHEETED WATER, ON THE ROAD WAY. THE WATER WAS PUSHED UP OVER THE TOP OF THE VEHICLE IN A SOLID SHEET, THAT WAS HEAVY ENOUGH TO COMPLETELY OBSCURE VISION FOR AT LEAST 3 SECONDS. THIS HAPPENED ONCE WHILE ACCELERATING ONTO THIS TOLL ROAD AND AGAIN A MILE OR SO FURTHER DOWN THE ROAD WHEN I WAS TRAVELING AT FREEWAY SPEED. VISIBILITY WAS COMPLETELY LOST WHILE TRAVELING IN A VERY LIGHT RAIN IN NON FLOOD CONDITIONS AT ENTRY RAMP SPEEDS AND THEN AGAIN WHEN WE WERE CRUISING AT ABOUT 65 MPH, DOWN THE TOLL ROAD. THE RAIN WAS SO LIGHT THAT THE WIPERS WERE ON DELAY AND DID NOT ACTIVATE DURING THE INCIDENT. THIS IS OBVIOUSLY A VERY SERIOUS DESIGN FLAW FOR THIS VEHICLE. I'VE NOTICED IN THE ADS FOR THE 2016 MODEL, THAT THE CONFIGURATION WAS CHANGED. I'VE ALSO SEEN THE NOTICE IN THE PAPER THAT HONDA RECEIVED A 70 MILLION DOLLAR FINE FOR LYING ABOUT HOW MANY PEOPLE THAT HAVE BEEN INJURED AND KILLED IN THEIR VEHICLES. I'M POSITIVE THIS IS ONE OF THE REASONS WHY. THE BRAKES DON'T SEEM TO BE VERY RELIABLE, EITHER, GETTING FIRMER IN COOLER WEATHER AND GRABBING AND GETTING MUSHY AROUND 70 DEGREES. THEY ALSO PUMP UP WHEN BACKING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701508March 24, 2015
AIR BAGS
RECEIVED A NATIONAL RECALL LETTER FOR AIRBAGS. CALLED BILL PEARCE HONDA AND WAS TOLD I HAVE TO WAIT FOUR MONTHS FOR THE PART BECAUSE IT IS ON " BACK ORDER. " *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701248March 23, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ON SEVERAL OCCASIONS. THE BRAKE WARNING LAMP AND THE ABS WARNING LAMP DID NOT ILLUMINATE EACH TIME THE FAILURE RECURRED. THE CONTACT HAD TO SLOWLY RELEASE THE BRAKE PEDAL FROM THE FLOOR AND LIGHTLY DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THE BRAKES FAILED TO WORK WHILE IN REVERSE. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700903March 22, 2015
EXTERIOR LIGHTING
TURN SIGNAL SWITCH TURNS ON HIGH BEAM HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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