Honda Pilot Complaints

9,418 consumer complaints on file.

#10716282May 13, 2015
SUSPENSION
LEAKING FRONT COMPLIANCE BUSHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715444May 9, 2015
AIR BAGS
HONDA HAS NOT BEEN ABLE TO CONDUCT REPAIRS FOR AIR BAG RECALLS FOR MORE THAN 90 DAYS. THE VEHICLE WAS AT THE DEALERSHIP FOR SERVICE ON JANUARY 31 2015 AND THE PARTS ARE NOT AVAILABLE AS OF TODAY MAY 9 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715355May 8, 2015
ENGINE, FUEL/PROPULSION SYSTEM
HELLO. AFTER SMELLING GASOLINE TYPE FUMES OFF FOR SOME TIME (NO ONE ELSE IN THE FAMILY COULD SMELL IT) AND AFTER CONSULTING THE HONDA PILOT FORUMS, I DECIDED TO REPLACE THE FACTORY NGK PZFR5F-11 SPARK PLUGS AT 99,430, RATHER THAN THE HONDA RECOMMENDED 105,000 MILES. I WAS SURPRISED TO DISCOVER THAT THE MIDDLE REAR PLUG WAS ONLY FINGER TIGHT AND AS A RESULT COMBUSTION GASES WERE ESCAPING BETWEEN THE PLUG AND THE HEAD. ACCORDING TO WHAT I READ, LOOSE PLUGS ARE AN ISSUE WITH THIS ENGINE AND CAN EVENTUALLY DAMAGE THE CYLINDER HEAD AND COIL PACKS, LEADING TO COSTLY REPAIRS. A SECOND PLUG (PASSENGER REAR) WAS EXCESSIVELY TIGHT WHEN I REMOVED IT BUT THE REPLACEMENT PLUG APPEARED TO THREAD BACK IN FINE.) I BELIEVE THIS ISSUE DESERVES FURTHER INVESTIGATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715388May 8, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714593May 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714649May 5, 2015
UNKNOWN OR OTHER
I WAS DRIVING AT NORMAL OR CRUSING SAFE SPEED IN NEIGHBORHOOD VERY CLOSE TO MY OWN. WITHOUT CAUSE, COLLISION OR THE MEANS TO ACTIVATE, ALL FRONT AIRBAGS DEPLOYED. THE RESULT WAS A FRACTURED SPINE, REQUIRING MULTIPLE SURGERIES. THIS INCIDENT NEEDS TO BE HEARD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10714651May 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713812May 4, 2015
AIR BAGS
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714537May 4, 2015
SEATS
FRONT LEFT STRUCTURAL BRACKET ON DRIVER'S SEAT FAILED, ALLOWING SEAT TO TIP BACKWARD. BRACKET FAILED ALONG A LINE WITH TWO RIVET/FASTENERS, DETACHING SEAT TRAY FROM POWER FORE/AFT POSITIONER RAILS. APPARENTLY DESIGN DEFECT, AS THERE ARE 12 OTHER ESSENTIALLY IDENTICAL NHTSA COMPLAINTS ON FILE FOR THIS MAKE/MODEL/YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714230May 3, 2015
AIR BAGS
I WAS ADVISED BY MY HONDA DEALERSHIP (RUSSEL & SMITH HONDA) ON 2/16/15 THAT THERE WAS A RECALL IN MY CAR'S AIRBAGS - HOWEVER THE REQUIRED PART WAS NOT AVAILABLE TO CORRECT THE PROBLEM. TWO MONTHS LATER I A YET TO HEAR FROM THE DEALER TO SCHEDULE MY RECALL FIX APPOINTMENT. IN THE INTERIM I KEEP GETTING LETTERS FROM HONDA THAT THERE IS A RECALL BUT IT APPEARS THAT THERE IS NO REMEDY AS THE PARTS ARE NOT AVAILABLE. I THINK HONDA SHOULD ENSURE THAT APPROPRIATE PARTS FOR THE AIR BAG RECALL SHOULD BE MADE AVAILABLE TO THEIR LOCAL DEALERS AND ADVICE THE DEALERS TO FIX THE PROBLEM IN A REASONABLE TIME FRAME. I HAVE WAITED 2 MONTHS WITH NO WORD FROM RUSSEL & SMITH HONDA DEALER IN HOUSTON AND I AM WORRIED THAT MY VEHICLE MAY NOT BE SAFE FOR DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713831April 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT DID NOT RECEIVE A RECALL NOTICE, BUT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713895April 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V153000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713902April 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713663April 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING AT 2 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. MA 08/11/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713561April 29, 2015
AIR BAGS
I AM VERY UPSET AND DISGUSTED WITH THE SAFETY OF THE VEHICLES CUSTOMERS ARE ALLOWED TO DRIVE WHILE COMPANIES INCLUDING THIS COMPLAINT WEBSITE IS AWARE AND NOT TOO CONCERNED TO TAKE ACTION. I WAS TOLD THAT THE AIRBAGS ARE ON BACK ORDER NOT JUST BY HONDA BUT ALSO ON OUR DODGE VEHICLE. SO MANY FAMILIES ARE EXPECTED TO DRIVE A VEHICLE AND RISK THEIR LIVES DAILY AND COMPANIES FEEL THEY ARE COVERED BECAUSE THEY WARNED US WITH A RECALL, THIS IS UNACCEPTABLE THAT WE ARE WARNED BUT THERE IS NOTHING THAT CAN BE DONE TO FIX THE PROBLEMS UNTIL THE BACK ORDER IS CURRENT AND WE RECEIVE A CALL BACK!!!!! IF THERE IS A FAULTY VEHICLE THE CUSTOMER SHOULD EITHER BE ABLE TO TURN IN THE VEHICLE AND BE FREED OF THEIR LOANS SO THEY CAN GO SOMEWHERE ELSE TO PURCHASE ONE WITH SOME TYPE OF CREDIT (THAT IS SAFE) , RECEIVE A LOANER VEHICLE UNTIL THE PROBLEM IS FIXED OR GIVEN ANOTHER VEHICLE AS A SWAP. HOW CAN YOU BLAME OTHER COUNTRIES FOR TRYING TO KILL AMERICANS WHEN IT IS HAPPENING WITHIN OUR OWN COUNTRY-HOW CAN SOMEONE SLEEP AT NIGHT KNOWING SO MANY PEOPLE ARE DRIVING UNSAFE VEHICLES. 1 LIFE IS TOO MANY, HOW MANY OTHER LIVES ARE YOU WILLING TO RISK BEFORE YOU MAKE THEM DO SOMETHING SO PEOPLE ARE SAFE. I EXPECT A REPLY AS SOON AS POSSIBLE SINCE THIS IS A COMPLAINT PROCESS. THANK YOU,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712843April 25, 2015
SERVICE BRAKES
BOUGHT NEW HONDA PILOT 2015. BRAKES ARE NOT SAFE. BRAKING WHILE TURNING TO DRIVER SIDE MAKE SOUND AND CAR WON'T STOPPING . IT HAPPENED TO ME IN PARKING LOT AS WELL AS WHILE DRIVING ON FREEWAY EXIT. I DROVE MANY DIFFERENT CARS DURING PAST 15 YEARS BUT THIS IS THE ONE CAR WHERE I FEEL SO UNSAFE & UNRELABLE WHILE DRIVING. TALKED TO TECHNICAL PEOPLE AT HONDA SERVICE STATION. DID A RIDE WITH THEM AND ABLE TO REPLICATE SAME ISSUE. AS PER HONDA SERVICE STATION ITS ABS SYSTEM MAKE THAT SOUND AND PREVENT PILOT TO STOP. THEY SAID THAT THE HONDA PILOT IS HEAVY CAR, SO THATS WHY IT MAKE THAT MUCH SOUND AND WONT STOP EASY. THIS IS NOT A SAFETY MEASURE. THEY DON'T HAVE ANY RESOLUTION FOR THIS ISSUE. I SPEND A BIG AMOUNT OF MONEY FOR ME AND MY FAMILY SAFETY AND THIS SEEMS LIKE MUCH WORSE THEN ANY OLD CARS. I DON'T KNOW WHO DO I COMPLAINT AND GET MY MONEY BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712638April 24, 2015
AIR BAGS, VEHICLE SPEED CONTROL, SERVICE BRAKES
I WAS PARKING , WHEN THE CAR JOLTED FORWARD, I HIT THE BRAKE, BUT THE CAR ACCELERATED GOING ONTO THE PAVEMENT OF THE SHOPPING CENTRE, BREAKING TWO SIDES OF A BRICK PILLAR. BOTH SIDES OF THE FRONT OF THE CAR DOORS WERE DESTROYED AND THE MAIN FRONT, THE CAR WAS A TOTAL LOSS. THE AIRBAGS, NEVER CAME OUT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10712737April 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712548April 23, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ON JULY 19, 2014 I HAD AN OIL APPOINMENTAT 1:30 TO HAVE MY FREE OIL CHANGE. OF COURSE THE DEALERSHIP HAS TO MAKE MONEY SOME HOW, SO MY SERVICE ADVISOR OFFERED THAT I HAVE THE TRANSMISSION SERVICED. SINCE I WAS GETTING THE FREE OIL I FELT AS THOUGH I NEEDED TO BUY FOR SOME SERVICE. SO THE DID BOTH OIL AND TRANSMISSION SERVICE. LEFT THE DEALSHIP NO MORE THAN TEN MINUTES LATER ON MY WAY HOME,MY PILOT STARTED SMOKING ON THE RIGHT SIDE AS I STOPPED AND WAS PRAYING THE LIGHT TURN GREE N SO I COULD GO I TURNED AND MORE SMOKE COME UP. I JUMPED OUT OF THE CAR AND RAN TO MY HOUSE WHICH WAS NOT FAR AWAY AND GOT MY HUSBANC TO COME BACK WITH ME ONLY TO FIND MY CAR COMPLETLY ENGULFED IN FLAMES. MY CAR WAS A TOTAL LOSS. I BELIEVE THAT THIS WAS SOMETHING THAT OCCURED FROM THE DEALERSHIP. I NEVER HAD PROBLEMS WITH MY CAR. NOW THE FIRE INSPECTOR THAT WAS HIRED BY MY INSURNCE COMPANY STATED THAT ON THE FIRST INSPECTION THERE WAS NO TRANSMISSION OIL IN THE CAR IT HAD ALL LEAKED OUT. TRANSMISSION IS VERY FLAMABLE. I WOULD COULD HAVE DIED IN THAT CAR. NOTHING WAS SALVAGABLE. I WOULD LIKE VERY MUCH FOR SOMEOME TO CHECK ABOUT THIS. I FILED A CLAIM WITH MYT INSURANCE COMAPNY. I HAVE ALSO FILED A CLAIM AGAINST HONDA DIRECTLY AND OF COURSE I HAVE NOT BEEN IN CONTACT WITH. THIS WAS A DEVASTATING ACCIDENT/FIRE WHAT EVER THAT I HAVE HAD TO DEAL WITH. I KNOW IN MY HEART THAT THIS WAS SOMETHING DONE AT THE DEALERSHIP LEVEL AND THIS HAS REALLY PUT A SCARY SITUATION FOR ME. I AM VERY HESITATE ABOUT A LOT OF THINGS NOW. I HAVE LOTS OF PICTURES THAT I TOOK THAT YOU CAN SEE THAT MY CAR WAS A TOTAL LOSS. FIRE TOTALLY BURNT MY CAR. PLEASE CONTACT ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10712165April 22, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V573000 (ELECTRICAL SYSTEM) AND 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot