Honda Pilot Complaints

9,418 consumer complaints on file.

#10881240June 28, 2016
SERVICE BRAKES
FOR THE PAST 8 MONTHS, I HAVE BEEN HAVING A PROBLEM WITH THE CAR EXCELLERATING WHILE I WAS BRAKING. THE DEALERSHIP LOOKED AT THE CAR ON 3 OCCASIONS AND STATED THAT THERE WAS NO PROBLEM WITH THE TRANSMISSION. BECAUSE OF A RECENT SCARE WHILE DRIVING, I TOOK THE CAR TO SOMEONE WHO KNOWS ABOUT CARS. AFTER A TEST DRIVE, HE CONCLUDED THAT THE BRAKES WERE NOT ENGAGING PROPERLY GIVING THE FEELING THAT THE CAR WAS EXCELLERATING. HE FELT THAT THE ABS WAS NOT FUNCTIONING CORRECTLY AND RAISED AN ISSUE THAT COULD AN ACCIDENT AS THE BRAKES WERE DISENGAGING WHEN THE DRIVER EXPECTED THEM TO STOP THE CAR. HE ALSO FELT THAT THE BRAKE ACTION COULD CAUSE A LOSS OF CONTROL IT HAPPENS AT BOTH STREET AND HIGHWAY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876395June 24, 2016
ENGINE
WITH NO WARNING, THE ENGINE ON MY 2009 HONDA PILOT BLEW UP WHILE I WAS DRIVING ON THE HIGHWAY. THE ENGINE ABRUPTLY LOST POWER AND CAUGHT ON FIRE. LUCKILY I WAS ABLE TO CROSS SEVERAL LANES WITHOUT BEING HIT TO GET TO THE SHOULDER. THEN A GOOD SAMARITAN TOLD ME MY CAR WAS ON FIRE SO LUCKILY I GOT OUT BEFORE I WAS HURT OR KILLED. I CALLED HONDA ABOUT THIS SITUATION. EVEN THOUGH THE 2009 PILOT IS KNOWN TO HAVE AN OIL CONSUMPTION ISSUE -- THE MECHANIC SAID THIS WAS THE CAUSE -- LOSS OF OIL -- WHEN I CALLED I WAS TOLD MY CAR WAS NOT COVERED. NO WARNING LIGHT EVER CAME ON. THE BILL TO REPLACE THE ENGINE WAS $7100 WE DO NOT HAVE. LUCKILY I AND MY FAMILY WERE NOT HURT OR KILLED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10876282June 23, 2016
POWER TRAIN
WHILE DRIVING ON CITY STREETS IN TRAFFIC AND SLOW TO 29 OR 39 MPH I FEEL A SHUDDER OR VIBRATION. ALSO INTERMITTENTLY MY "D" LIGHT FLASHES WHEN TURN ON MY PILOT BUT THE MAINTENANCE LIGHT NEVER COMES ON. THIS HAS BEEN HAPPENING LAST 6 MONTHS. I HAVE 160,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876285June 23, 2016
POWER TRAIN
THIS GOES WITH THE COMPLAINT # 10876282, I JUST ENTERED. I NEEDED TO CORRECT MY VIN # BY ADDING THE NUMBER 2 IN THE FRONT OF THE NUMBER. ON THE PREVIOUS COMPLAINT I STARTED THE VIN# WITH H, NOT 2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875486June 21, 2016
ELECTRICAL SYSTEM, POWER TRAIN, SEATS
WHEN THE VEHICLE IS IN MOTION AND I HAVE TO PRESS DOWN ON THE GAS TO ACCELERATE/ SPEED UP THE VEHICLE QUICKLY THE DRIVER SEAT BOUNCES BACKWARDS/MOVES AND IT FEELS LIKE ITS GOING TO COME OFF THE FRAME ITS MOUNTED TO LIKE SOME BOLTS MAY BE BROKE OR SOMETHING. THE CAR LOCKS ARE MESSED UP. THE BOTH FRONT DOOR LOCKS HAVE TO BE UNLOCKED WITH A KEY. THE INSIDE UNLOCK MECHANISM ONLY UNLOCKS THE DRIVER SIDE PASSENGER DOOR AND THE TRUNK. IN ORDER TO UNLOCK THE PASSENGER FRONT AND THE PASSENGER REAR LOCKS A WINDOW HAS TO BE ROLLED DOWN AND YOU HAVE TO REACH IN AND MANUALLY UNLOCK IT AND THOSE ALSO HAVE TO BE MANUALLY LOCKED BACK WHEN YOU EXIT THE VEHICLE. ALSO, THE PASSENGER AIR UNIT DOES WORK. IT DOES NOT BLOW OUT AIR EVEN WITH THE REAR CONTROL ON. THE INSIDE CAR LIGHTS HAVE TO BE MANUALLY CUT ON AND OFF AND NOT SET TO COME ON WHEN THE DOOR OPENS AND CLOSES BECAUSE IT RUNS THE BATTERY DOWN. SOMETIMES WHILE DRIVING THE HEADLIGHTS FLICKER. AND THE POWER PORT TO CHARGE PHONES, ETC. WORKS BUT ANYTHING PLUGGED INTO IT GETS HOT REAL FAST. ALL THAT POINTS TO ELECTRICAL ISSUES. THE AIR BAG LIGHTS KEPT COMING ON AND GOING OFF. THE TRANSMISSION LIGHT HAS BEEN FLASHING D AND DID NOT STOP UNTIL FLUID AND FILTER WAS CHANGED. SO FAR THAT SEEMS TO HAVE HELPED. AND LAST BUT NOT LEAST, THE CONTACTS IN THE IGNITION SWITCH ACT DEFECTED. THE KEY HAS TO REMAIN IN THE IGNITION SWITCH AND THE SPARE KEY HAS TO BE USED TO UNLOCK THE CAR BECAUSE IF THE KEY IS REMOVED, IT DOES NOT WANT TO GO BACK INTO THE SWITCH TO CRANK THE CAR. THE SWITCH DOES NOT WANT TO ACCEPT THE KEY AND TURN TO CRANK THE ENGINE ONCE IT HAS BEEN REMOVED FROM THE SWITCH. EVEN TRYING TO TURN THE STEERING WHEEL AND PRESSING THE BRAKE TO RELEASE THE SWITCH DOESN'T WORK. AND THE GEAR SHIFT STICK/SHAFT ACTS ALMOST LIKE IT'S NOT PARK, BUT IT WAS PUT IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875657June 21, 2016
POWER TRAIN
TRANSMISSION FAILURE ON THE HIGHWAY. ENGINE BEGAN TO REV TO HIGH RPMS WITH NO POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875245June 20, 2016
ENGINE
CHECK ENGINE LIGHT AND VTM LIGHT BOTH COME ON SOMETIMES STEADY SOMETIMES FLASHING. TOLD BY SEVERAL GARAGES INCLUDING HONDA DEALER THAT A MISFIRE SHOWS ON DIAGNOSTIC TEST. MOST RESENT GARAGE CHECK MECHANIC STATES PROBABLY DUE TO VALVES NEEDING REPLACED WHICH COULD BE A $3,200 FIX. NO RECALL BUT NO REAL ANSWERS. ONE GOOGLE OF PROBLEM OWNERS STATES EGR VALVE REPLACED WITH KIT AND LIGHTS WENT OFF? NOT READY TO PUT $3,200 INTO MY TRUCK AFTER ALMOST $3,000 IN THE PAST TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875435June 20, 2016
ELECTRONIC STABILITY CONTROL (ESC)
IT SURGES WHEN COMING TO AN INTERSECTION GOING 15 MPH WITH FOOT OFF GAS AND FIRMLY ON THE BRAKES. IT HAS SURGED SEVERAL TIMES OUT INTO THE INTERSECTIONS. SERVICE BULLETIN 16-008 COVERS OVER 50,000 HONDA PILOTS BUT THE DEALER TELLS ME MY PILOT IS JUST SHORT OF THE LISTED VIN NUMBERS. I HAVE INFORMED THE DEALER THIS OCCURS IN COOLER WEATHER BELOW 40 DEGREES AND IF PEOPLE ARE CROSSING THE INTERSECTION AND IT SURGES THE PILOT COULD HURT OR KILL SEVERAL PEOPLE. I HAVE TAKEN IT TO THE DEALER FOUR TIMES BUT THEY TOLD ME THEY COULD NOT CORRECT THE PROBLEM CAUSE IT DID NOT OCCUR WHILE THEY HAD IT. IT DOES NOT HAPPEN ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875138June 19, 2016
STRUCTURE:BODY
WE WERE DRIVING DOWN THE STREET, VEERING LEFT AND THE REAR PASSENGER DOOR ATTEMPTED TO OPEN. A WARNING WENT OFF ON THE INSTRUMENT PANEL SHOWING WHICH DOOR WAS "OPEN". BECAUSE THE DOOR WAS LOCKED IT DIDN'T OPEN ALL THE WAY. IN ORDER TO CLOSE IT THE DRIVER HAD TO PUSH THE UNLOCK BUTTON. HAD THE DOOR NOT BEEN LOCKED I'M AFRAID THE DOOR WOULD HAVE OPENED COMPLETELY, PUTTING MY PASSENGER AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875148June 19, 2016
ELECTRONIC STABILITY CONTROL (ESC)
VSA LIGHT RANDOMLY COMES ON WHEN GOING AROUND CORNERS AT LOW SPEEDS AND HAS A GRINDING NOISE, OR WHEN DRIVING AT HIGHWAY SPEEDS THE CAR PULLS SHARPLY. THE CAR HAS BEEN TO THE DEALER SEVERAL TIMES AND THE LAST TIME THEY SAID THE VSA MODULATOR NEEDS TO BE REPLACED AT A COST OF ABOUT $2000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874991June 18, 2016
EXTERIOR LIGHTING
THE BULBS FOR THE CLIMATE CONTROL BUTTONS PREMATURELY BURNT OFF. CANNOT SEE THE BUTTONS WHEN DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874855June 17, 2016
POWER TRAIN
MY VEHICLE HAS ABOUT 145K MILES. FOR A COUPLE YEARS NOW, IT HAS SHUDDERED WHEN ACCELERATING BETWEEN 25-40 MPH. FEELS LIKE TRANSMISSION ISSUE. I HAVE MAINTAINED TO THE LETTER. WHEN I DID SOME RESEARCH, I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THIS MODEL AND HONDA HAS YET TO REMEDY IT. I TOOK IT TO AN INDEPENDENT DEALER AND THEY CONFIRMED IT WAS TRANSMISSION OVERHAUL NEEDED BASED ON COMPUTER ERROR CODES AND TROUBLESHOOTING. I WANTED TO REPORT THIS AS I BELIEVE HONDA IS TURNING THE OTHER WAY ON A CRITICAL SYSTEM (THAT CAN BE SAFETY RELATED) ON THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873820June 13, 2016
ENGINE
OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873828June 13, 2016
STRUCTURE:BODY
WHEN'S NEXT MOTION GOING ABOUT 50 MPH OR ABOVE, TRAVELING ON A TWO LANE ROAD, AND A LARGE TRUCK PASSES US GOING THE OPPOSITE DIRECTION, THE HOOD FLEXES QUITE A BIT. ALSO FLEXES AND BOUNCES WHEN GOING THROUGH THE DRYING STAGE AT A CAR WASH. IT IS EXTREMELY NOTICEABLE AND CONCERNING. I AM CONCERNED WITH THE POSSIBILITY OF IT LIFTING AND BECOMING A SAFETY ISSUE TO EITHER MYSELF OR THE CARS BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873759June 12, 2016
STEERING, SUSPENSION
I OWN A 2003 HONDA PILOT MY RACK AND PINION IS IN BAD CONDITION SO IS THEIR A RECALL ON THIS YEAR MAKE AND MODEL? MY NUMBER IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873652June 10, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 HONDA PILOT. WHILE DRIVING 55 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AS IF A TIRE WERE DEFLATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THERE WERE SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT DETACHED, WHICH CAUSED THE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873716June 10, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON MAY 17, 2016, IN MY DRIVEWAY, I WAS TRYING TO MOVE MY 2012 PILOT FROM BESIDE MY HUSBAND'S VEHICLE TO BEHIND IT SO MY SON COULD PULL INTO THE DRIVEWAY. I PRESSED THE GAS PEDAL TO MOVE BEHIND MY HUSBAND'S TRUCK AND IT MOVED UP A LITTLE BEFORE IT ACCELERATED TO A HIGH SPEED SLAMMING HIS TRUCK INTO THE GARAGE AND CRUSHING IT. I HIT THE BRAKES, BUT IT DIDN'T HELP. THE ENGINE WAS REVVING AND TIRES WERE SPINNING AS FAST AS THEY COULD. THE AIRBAG HIT ME IN THE FACE CAUSING ME TO JERK THE STEERING WHEEL TO THE RIGHT, WHICH THEN CAUSED THE PILOT TO DRIVE ACROSS MY FRONT YARD AT A HIGH SPEED CRASHING INTO MY NEIGHBOR'S TREE WITH MY FOOT STILL ON THE BRAKE! THE ENGINE ONLY STOPPED WHEN MY HUSBAND RAN OUT OF MY HOUSE AND TURNED OFF THE PILOT. AT THAT POINT, I DIDN'T KNOW WHAT WAS HAPPENING BECAUSE I HAD BEEN HIT SO HARD IN THE FACE BY THE AIRBAG. THE PILOT WAS INSPECTED TODAY BY HONDA CORPORATE AT A HONDA DEALERSHIP AGAINST MY BETTER JUDGMENT. OF COURSE AFTER A THOROUGH INSPECTION, "NO CAUSE WAS FOUND FOR UNINTENTIONAL ACCELERATION." THERE SEEMS TO BE A PATTERN OF THIS SAME THING HAPPENING TO OTHER PEOPLE AND HONDA NOT TAKING RESPONSIBILITY. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS SERIOUSLY HURT!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10873045June 7, 2016
EXTERIOR LIGHTING, BACK OVER PREVENTION: CAMERA SYSTEM
2015 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE BACK UP LIGHTING TOO DIM AND BACK UP CAMERA ISSUES. *SMD THE CONSUMER STATED WHEN BACKING UP ON LEVEL GROUND OR DOWNHILL, THE BRAKE LIGHTS PROVIDED ENOUGH USEFUL LIGHT TO BACK UP SLOWLY. HOWEVER, HE WAS UNABLE TO SEE ANYTHING BACKING UPHILL WHERE HE CAN'T RIDE THE BRAKE. ALSO, THE CONSUMER STATED WHEN IT RAINED, HE WAS UNABLE TO USE THE BACK UP CAMERA, WITHOUT CLEARING IT FIRST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872743June 6, 2016
STEERING
WHEN VEHICLE CROSSING THROUGH A FEW INCHES DEPTH OF WATER PUDDLE, THE STEERING WHEEL WAS SUDDENLY LOCKED WITH ODD NOISE AND FLASHING BATTERY WARNING. THIS HAPPENED SEVERAL TIMES AND COULD CAUSE FATAL ACCIDENT. THE STEERING WHEEL RESUMED OPERATION AFTER TURNING OFF ENGINE AND RE-START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872569June 5, 2016
ENGINE
39000 MILES AND EGR VALVE MALFUNCTION. JUST BOUGHT THIS 2012 HONDA PILOT. THE DEALER COVERED REPAIR AS I JUST BOUGHT IT. IS THIS GOING TO BE A REOCCURRING PROBLEM? THE DEALER ONLY REPLACED THE EGR VALVE AND DID NOT CLEAN CARBON BUILD UP. FROM WHAT I HAVE READ THEY SHOULD HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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