Honda Pilot Complaints

9,418 consumer complaints on file.

#10899580August 30, 2016
POWER TRAIN
TRANSMISSION WAS MAKING A BEEPING, WHISTLING NOISE WHEN SHIFTING GEARS ON CITY STREET. MY CAR WAS NOT A YEAR OLD AND TRANSMISSION WAS REPLACED WITH RE-MANUFACTURED. IT IS STILL NOT RUNNING AS BEFORE PROBLEM. I AM HEARING NOISE SUCH AS SOUNDING LIKE RAKE BEING DRUG ON CONCRETE AND WHISTLING NOISE. DEALERSHIP SAYS THERE IS NOTHING THAT THEY CAN DO. NO LIGHTS ARE ON, NOR WERE THEY ON BEFORE. ONLY 12,000 ADDITIONAL MILES GIVEN WITH PART.(NOT EXCEPTABLE TO ME).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899194August 29, 2016
AIR BAGS
TRAVELING TO VA BEACH WITH FAMILY OF 6. TALKED TO LISA A CASE MANAGER. SHE TOLD ME THAT PILOT IS DESIGNED FOR A 8 PASSENGER. AND I AM NOT QUALIFIED. ASKED WHERE I WILL PUT THE LUGGAGE AND THE GOLF CLUBS. THIS IS THE PURPOSE OF THE TRIP. SHE SAID. EVEN IF AM QUALIFIED, THE RENTAL I WILL GET IS A COMPACT CAR. THIS SOUND LIKE A CRAP TO ME. THE REASON I GOT A PILOT IS TO TRAVEL COMFORTABLY WITH MY FAMILY AND LIKE THE SMOOTH RIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899252August 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899265August 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899287August 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902075August 28, 2016
AIR BAGS
AIRBAG WARNING LIGHT ON. DEALER DETERMINED LEFT FRONT IMPACT SENSOR WAS ISSUE. $640 REPAIR FOR SENSOR THAT SHOULD NOT EVER FAIL FOR SAFETY REASONS. APPEARS ISSUE IS NOT AN ISOLATED INSTANCE AND SHOULD BE COVERED BY DEALER OR RECALL ISSUED TO ENFORCE THE ISSUE. WHAT RECOURSE DO I HAVE AVAILABLE TO RECOVER COST?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899009August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS).; HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898566August 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 13V016000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,033. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898187August 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898203August 24, 2016
UNKNOWN OR OTHER
IGNITION SWITCH HAS FAILED. COST OF REPAIRING IS PROHIBITIVE. SERVICE DEPARTMENT SAYS THE TUMBLERS IN THE IGNITION LOCK WEAR OUT. MECHANIC SAYS ONLY HAPPENS IN HONDA CARS. SEEMS LIKE HONDA SHOULD FIX THE PROBLEM. STRANDED WITHOUT ABILITY TO TURN KEY SUDDENLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898232August 24, 2016
AIR BAGS
TAKATA RECALL - I CURRENTLY LEASE A 2015 HONDA PILOT FROM VIRGINIA. BECAUSE OF THE MILITARY, MY FAMILY AND I ARE NOW IN LAS VEGAS. AFTER READING ABOUT THE RECALLS, CALLING AMERICAN HONDA, AND 3 DIFFERENT DEALERSHIPS, I FOUND OUT THE RECALLED AIRBAG PART NUMBERS ARE THE SAME EXACT PART NUMBERS IN MY CAR. NOT ONE OF THE PLACES I CALLED ARE WILLING TO HELP FIX IT WITHOUT THERE BEING AN ACTUAL RECALL, SO I'M DRIVING A DEATH TRAP WITH MY CHILDREN WAITING AROUND FOR THE COMPANY TO CATCH UP AND PLACE A RECALL ON THE NEWER MODEL VEHICLES AS WELL. ALL IT WOULD TAKE IS ONE VEHICLE ON THE INTERSTATE TO SWERVE INTO MY LANE AND HIT ANYWHERE AT THE FRONT END AND THOSE AIRBAGS WILL INFLATE AND SEND THE METAL SHRAPNEL THROUGH MY NECK AND BODY AND MY PASSENGER'S. I'M WILLING TO JUST GIVE THE VEHICLE BACK, BUT I CAN'T GET ANYONE ASSOCIATED WITH HONDA TO EVEN TRY TO HELP. I DON'T KNOW IF IT MATTERS OR IS TRUE, BUT I READ HONDA HAS ALREADY BEEN SUED FOR LYING ABOUT THIS MATTER. ALSO, THE AIRBAG MANUFACTURER HAS UNTIL 2018 TO PHASE OUT THE AIRBAG AND MORE RECALLS WILL BE IMPLEMENTED, BUT WHEN AND UNDER WHAT CIRCUMSTANCES DOES THERE HAVE TO BE FOR IT TO HAPPEN. DO PEOPLE HAVE TO DIE SPECIFICALLY IN A 2015 HONDA PILOT BEFORE ACTION WILL BE TAKEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897918August 23, 2016
UNKNOWN OR OTHER
AS I WAS DRIVING 65 MPH ON THE FREEWAY ONE NIGHT THE ENGINE SUDDENLY STARTED REVVING UP SUPER HIGH AND THE CAR BEGAN SLOWING DOWN. IT WAS QUITE FRIGHTENING. BECAUSE IT WAS DARK, IT TOOK A MINUTE TO IDENTIFY THE PROBLEM- THAT THE CAR SLIPPED INTO NEUTRAL. I SLID THE STICK BACK TO DRIVE AND RESUMED MY COMMUTE. I DIDN'T INTENTIONALLY SWITCH GEARS BUT ACCIDENTALLY (SLIGHTLY) BUMPED THE GEAR SHIFT INTO NEUTRAL. TURNS OUT THAT THE GEAR SHIFT HAS NO RESISTANCE BETWEEN DRIVE AND NEUTRAL IN THAT IT MOVES EASILY BETWEEN BOTH GEARS WITH NO STOP MECHANISM. I TOOK IT TO THE DEALER YESTERDAY AND THEY SAID IT WAS "NORMAL," I CALLED HONDA AND THEY SAID "NO RECALLS" AND SUGGESTED I TAKE IT TO ANOTHER DEALER FOR A SECOND OPINION. COULD HONDA BE IN DENIAL OF A NEW RECALL ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897942August 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898004August 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897592August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897643August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897678August 22, 2016
AIR BAGS
TAKATA AIRBAG. HONDA SENT ME A LETTER STATING I SHOULD NOT ALLOW A PASSENGER IN THE FRONT PASSENGER SEAT, BUT THIS IS THE EXACT REASON I BOUGHT A PILOT. IT IS LARGE, AND SAFE AS I TAKE MY 82 YEAR OLD MOTHER EVERYWHERE, AND I WANTED HER SAFE. NOW, I AM SUPPOSED TO PUT HER IN THE BACK SEAT WITH MY BOYFRIEND'S GRANDKIDS, AND SHE WILL HAVE NO AIRBAG IF SOMETHING GOES WRONG? I WAS TOLD BY MY DEALER THAT HONDA HAD A MILLION DOLLARS FOR RENTALS, AND NOW THAT IS EXHAUSTED. HOW IS THAT MY ISSUE? I PAID FOR A SAFE CAR TO DRIVE MY MOM AROUND, AND NOW I HAVE NONE! I NEED A RENTAL CAR UNTIL THIS ISSUE CAN BE FIXED. HOW ARE TAKATA AIRBAGS STILL BEING PUT INTO NEW VEHICLES? I NEED HONDA TO RESPOND. TO DATE, MY 3 CALLS TO THEIR TALKING HEADS AT 888 234 2138 HAVE NOT BEEN ANSWERED. I WANT A GUARANTEE THAT MY DRIVER AIRBAG IS SAFE, AND I WANT TO KNOW IF THE PASSENGER AIRBAG GOES OFF WITH NO ONE IN THE PASSENGER SEAT, AM I GUARANTEED NONE OF THE DEBRIS WILL HIT ME? I KNOW AIRBAGS ARE NOT SUPPOSED TO GO OFF IF NO ONE IS SITTING THERE, BUT THEY ARE SUPPOSED TO KILL PEOPLE WITH SHRAPNEL EITHER. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897682August 22, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TWO SEPARATE INCIDENTS IN SACRAMENTO, CA WHERE WE EXPERIENCED ENGINE FAILURE WITH OUR 2016 HONDA PILATE ELITE. THE FIRST INCIDENT OCCURRED IN MAY 2016 ON A BUSY CITY STREET WITH OUR THREE YOUNG CHILDREN IN THE CAR. WHILE IN MOTION, THE CAR ESSENTIALLY SHUT DOWN WITH THE DISPLAY SCREEN SHOWING A SERIES OF WARNINGS INDICATING NUMEROUS SYSTEM FAILURES. THERE WAS NO ENGINE POWER BUT LUCKILY I WAS ABLE TO COAST THE VEHICLE TO A NEARBY PARKING LOT. THE DEALER INDICATED THERE WAS NO PROBLEM, JUST A COMPUTER GLITCH, AND THE ONLY REPAIR NECESSARY WAS TO RESET THE COMPUTER/SOFTWARE. THE SECOND INCIDENT OCCURRED LAST WEEK, ONLY THIS TIME WHILE DRIVING ON THE FREEWAY. WE COMPLETELY LOST ALL ENGINE POWER BUT LUCKILY I WAS IN THE RIGHT LANE AND I WAS ABLE TO COAST TO THE SIDE AND PULL OVER ON THE SHOULDER. IF I HAD BEEN IN THE FAST OR MIDDLE LANE WITH LITTLE OPPORTUNITY TO MOVE OVER, THERE COULD HAVE BEEN A SERIOUS COLLISION. SIMILAR TO THE FIRST INCIDENT, WE WERE UNABLE TO START THE CAR WITH THE WARNING LIGHTS SHOWING VARIOUS SYSTEM FAILURES. WE HAD THE CAR TOWED TO THE SAME DEALER WHO INITIALLY INDICATED THEY WOULD JUST REBOOT THE SOFTWARE AGAIN. SO WE PRESSED UPON THEM TO DO A MORE THOROUGH DIAGNOSIS SINCE THIS IS THE SECOND TIME ITS HAPPENED. THEY AGREED TO KEEP THE VEHICLE AND SEEK TO IDENTIFY THE ROOT CAUSE OF THE PROBLEM. AT THIS POINT NO DIAGNOSIS HAS BEEN MADE. WE WOULD HAVE NEVER EXPECTED THIS FROM A NEAR BRAND NEW (PURCHASED IN DECEMBER 2015 AND CURRENTLY HAS ONLY 9,200 MILES) PILOT ELITE LOADED WITH SAFETY AND TECHNOLOGY FEATURES. AGAIN WE EXPERIENCED TWO SEPARATE INCIDENTS WHERE THE CAR IMMEDIATELY SHUT DOWN WHILE IN MOTION WITH THE MOST RECENT OCCURRING ON THE FREEWAY. AND BOTH TIMES OUR THREE YOUNG CHILDREN WERE IN THE VEHICLE. THIS IS A HUGE SAFETY RISK AND I CERTAINLY HOPE HONDA DOES ITS DUE DILIGENCE IN DIAGNOSING AND ADDRESSING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897783August 22, 2016
FUEL/PROPULSION SYSTEM
MY WIFE WAS DRIVING HER CAR, AND STARTED SMELLING GAS IN THE CAB OR THE CAR. YOU COULD SMELL IT BOTH IN AND OUT OF THE CAR. TOOK IT TO THE MECHANIC AND A FUEL LINE WAS CHEWED THROUGH, LEAKING GAS INTO THE ENGINE COMPARTMENT. THE PART IS UNDERNEATH THE MANIFOLD, SO IT WILL HAVE TO BE PULLED TO REPLACE THE PART. IT WILL BE AROUND $800 TO FIX. THIS IS THE SECOND TIME WE HAVE HAD RODENT DAMAGE. WE NEVER HAD A PROBLEM WITH OUR OLDER HONDA VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897809August 22, 2016
SERVICE BRAKES
AS POSTED BY SEVERAL OTHER CUSTOMERS, I HAVE HAD MULTIPLE PROBLEMS WHEN THE BRAKES ARE APPLIED AT MODERATE TO HIGH RATES OF SPEED GOING DOWNHILL. THE CAR BEGINS TO VIBRATE OR WAVER. I HAVE NOW HAD THE ROTORS SHAVED THE THIRD TIME AND AM SURE THEY WILL NEED REPLACEMENT SOON. EACH TIME THEY REPAIR IT LASTS FOR A SHORT PERIOD OF TIME. I HAVE BEEN TOLD IN THE PAST THIS IS COMMON WITH THIS VEHICLE. I CALLED HONDA CORPORATION AND THEY COULD NOT HAVE CARED LESS. THEY SAID IT WAS ALL DO TO "NORMAL WEAR AND TEAR". THE DEALER SERVICE DEPARTMENT WAS AS HELPFUL AS POSSIBLE, BUT THEY NEED TO ESCALATE THESE ISSUES TO CORPORATION SO THE CONSUMER IS PROTECTED. IT IS VERY FRIGHTENING TO FEEL THAT VIBRATION DURING DOWNHILL BRAKING. I OWNED A 2011 HONDA PILOT AND NEVER HAD THIS ISSUE SO IT IS SOMETHING IN THE DESIGN OR PARTS FOR THE 2013 MODEL. I AM CONSIDERING SELLING THE PILOT AND PURCHASING ANOTHER (NON-HONDA) SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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