Honda Pilot Complaints

9,418 consumer complaints on file.

#10906513September 15, 2016
AIR BAGS
2009 HONDA PILOT. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS/ REMEDY NOT AVAILABLE TO REPAIR AIRBAG RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907037September 15, 2016
POWER TRAIN
WHILE MERGING ONTO THE HIGHWAY GOING APPROXIMATELY 20MPH, THE CAR SEIZED UP, BROUGHT THE CAR TO A NEAR STOP AND WOULD NOT ACCELERATE. IT DID THIS 3 TIMES. NO WARNING LIGHTS ON THE DASH, NO NOTICE OF SOMETHING MALFUNCTIONING. THIS CAR WAS BUILT ON AUGUST 19,2016. I PURCHASED IT ON AUGUST 25 ONLY 839 MILES ON IT WHEN INCIDENT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906449September 14, 2016
STRUCTURE:BODY
AT HIGH SPEED AND ESPECIALLY WHEN PASSING ONCOMING LARGE VEHICLES HOOD SHAKES VIOLENTLY AS IF COMING LOOSE AND THREATENING TO FLY UP.. GREG MAY HONDA OF WACO TX SERVICE DEPARTMENT WAS USELESS IN RESOLVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906230September 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905675September 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904941September 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/04/16*LJ UPDATED 10/04/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904939September 9, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SLIGHTY SWAYED FROM THE LEFT AND THE RIGHT WITH A SHUTTERING SENSATION. THE VSA SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF THE VEHICLE TO DISENGAGE THE WARNING INDICATOR; HOWEVER, THE FAILURE RECURRED. THE CONTACT FOUND IN THE OWNER'S MANUAL THAT THE VSA WARNING WAS AN INDICATION THAT THE BRAKES AND STABILITY CONTROLS WERE EXPERIENCING A MALFUNCTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND SEVERAL FAILURE CODES APPEARED; HOWEVER, THEY WERE NOT ABLE TO COMPLETELY INDICATE WHAT THE NATURE OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904951September 9, 2016
AIR BAGS
I CONTACTED MY LOCAL HONDA DEALER ON 7/12/16 AND THEY DID HAVE THE PART. I NEVER HEARD FROM THEM SO I CALLED AGAIN ON 9/9/16 AND THEY STILL DON'T HAVE THE PART AND DO NOT KNOW WHEN THEY WILL GET IT. THE RECALL SAYS "HONDA SUGGESTS THAT YOU AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL THE RECALL REPAIR HAS BEEN PERFORMED" MY LOCAL HONDA DOESN'T SEEM TO THINK THIS IS URGENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905059September 9, 2016
AIR BAGS
TAKATA RECALL. HONDA AUTOMOBILE DIVISION SENT ME THE RECALL BUT NOW SAYS CONTACT DEALER. DEALER ORDERED PART 3 AUG. TO DATE NO PART. DEALER TAKES TRADE INS CARS REQUIRING RECALL AND SELLS THEM. I WAS TOLD SWAPPING RECALL PARTS BY THE DEALER IS AUTHORIZED. ARE MY PARTS BEING SWAPPED BY THE DEALER TO SELL TRADE INS INSTEAD OF FIXING CUSTOMERS. DEALER IS UNIVERSITY HONDA, FLORENCE AL, 35630. HONDA AUTOMOTIVE DIVISION IS RECORDINGS ONLY, DEALER HAS NO ANSWERS AND MAKES NO CONTACT REGARDING STATUS OF ORDERED PART WHILE I CONTINUE TO DRIVE AN UNSAFE VEHICLE. HONDA HAS NOT STEPPED UP TO THE PLATE ON THIS ISSUE AND ONLY PUT YOU ON TO THE DEALER WHO APPEARS MORE INTERESTED IN SELLING TRADE INS THAT FIXING CUSTOMERS' CARS. HONDA SHOULD TRACK RECALL PARTS BY VIN AND INFORM THE CUSTOMER WHEN THEIR PART HAS BEEN SHIPPED WITH EXPECTED DELIVERY DATE. AS CURRENTLY MANAGED THE CUSTOMER HAS NO WAY OF KNOWING ANYTHING ABOUT THE STATUS OF THE PART ORDERED FOR THEIR CAR BY VIN. TRUST IN THE DEALER IS NOT A VIABLE SOLUTION AS THEIR OBJECTIVE IS TO SELL CARS, HONDA HAS THE RESPONSIBILITY TO THE CUSTOMER FOR SAFE CARS AND THEY ARE FAILING. I ALSO HAVE A 2009 HONDA RIDGELINE VIN# [XXX] THAT IS SUBJECT TO THE RECALL WITH THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905119September 9, 2016
POWER TRAIN
TRANSMISSION FAILURE AT 150K CAR BECAME DIFFICULT TO DRIVE AND WAS UNSAFE. HAPPENED QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904797September 8, 2016
STRUCTURE:BODY
THE HOOD VIBRATES VIOLENTLY IN SPEEDS OF 60+ MILES AN HOUR. WHEN A LARGE TRUCK OR VEHICLE DRIVES PASSES THE CAR THE HOOD VIBRATES VIOLENTLY. WHEN ON A TWO LANE ROAD AND ON COMING TRAFFIC GOES BY THE CAR THE HOOD VIBRATES VIOLENTLY. THIS ISSUE HAS BEEN PRESENT SINCE I PURCHASED THE CAR IN JUNE 2016. THE HONDA DEALERSHIP STAYED THIS WAS WITHIN THE DESIGN SPECS FOR THE PILOT. I HAVE MADE EVERY ADJUSTMENT I CAN MAKE WITH THE RUBBER GROMMETS WITH NO SUCCESS. HONDA TELLS ME THER IS NO ADJUSTMENT. I AM A PORT ENGINNER AND I MANAGE SHIP REPAIR. THIS IS A SERIOUS ISSUE. THE VIBRATION WILL OVER TIME CAUSE THE HOOD HINGES TO FAIL FROM FATIGUE. THIS WILL CREATE A SITUATION WHERE A CONSUMER DRIVING THE 2016 HONDA PILOT TO POTENTIALLY HAVE HOOD FLY OFF THE VEHICLE DURING NORMAL DRIVING CAUSING CATASTROPHIC FAILURE AND INJURY TO THE DRIVER AND PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904845September 8, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IGNITION KEY GETS STUCK IN THE IGNITION AND DOES NOT TURN. SEVERAL PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM, BUT HONDA IS CHARGING FOR THE KNOWN DEFECT IN THE TUMBLER SYSTEM USED WITH THEIR SPECIAL KEY SYSTEM. PEOPLE ARE TOLD THAT THIS IS NORMAL WEAR, BUT THIS DOES NOT MAKE SENSE THAT ALL CARS EXPIRE AT THE SAME TIME AND THE FIX INVOLVES REPLACING THE ENTIRE IGNITION INCLUDING THE KEYS, LEAVING THE OWNER WITH ONE SET OF KEYS FOR THE DOORS AND A NEW SET FOR THE IGNITION. MY QUESTION, IF THE KEYS ARE WORN, HOW DO THEY STILL WORK FOR THE DOORS. ONCE THE SWITCH IS BROKER, THE CAR WILL NOT START AND THE KEY FEELS LIKE IT IS THE WRONG KEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904476September 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/16*LJ THE CONSUMER STATED THE REPAIR WAS COMPLETED ON SEPTEMBER 19, 2016. UPDATED 10/31/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904477September 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904543September 7, 2016
SERVICE BRAKES, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904279September 7, 2016
AIR BAGS
TAKATA RECALL. I CONTACTED BROWN'S HONDA CITY AT 712 NORTH CRAIN HIGHWAY, GLEN BURNIE, MD 21061 TO ADDRESS THIS RECALL. MY INITIAL CONTACT WAS ON 7/8/16. I WAS GIVEN AN APPIONTMENT OF 7/15/16 TO HAVE THE PROBLEM FIXED. THEY THEN CANCELLED MY APPOINTMENT AND SINCE THEN THEY KEEP PUTTING ME OFF SAYING THEY DON'T HAVE THE PARTS YET. IT HAS BEEN OVER 60 DAYS SINCE I FIRST CONTACTED THEM AND THE RECALLED PARTS STILL HAVE NOT BEEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904347September 7, 2016
UNKNOWN OR OTHER
I HAVE A 2010 HONDA PILOT WITH 81,000 MILES. THE VEHICLE WAS PARKED AND RUNNING WITH THE AIR CONDITIONER TURNED ON. THE AIR COMPRESSOR BLEW OUT SPEWING FREON OUT OF THE HOOD. I HAVE READ SIMILAR COMPLAINTS FROM HONDA CRV AND HONDA PILOT OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904357September 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904430September 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 AND 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903724September 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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