Honda Pilot Complaints

9,418 consumer complaints on file.

#10936617December 20, 2016
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
LONG STORY SHORT..TODAY AROUND 4:10 PM (2016 HONDA PILOT EX-L), AS I WAS DRIVING ON THE HIGHWAY DOING 65 MPH, I HEAR A LOUD BOOM.. I'M WHAT THE [XXX]... AS I LOOK BACK IN MY REAR VIEW MIRROR, I SEE A PIECE OF THE GLASS FROM MY SUN ROOF, SLAM ONTO THE GROUND AND THE TRUCK BEHIND STARTED TO DODGE THE GLASS, AFTER THAT I STARTED TO HEAR WIND NOISE FROM THE SUN ROOF. SO I TOOK A LOOK AND MY SUN ROOF GLASS WAS GONE, IF I WERE TO HAVE MY SUN ROOF COVER OPEN, THAT GLASS WOULD OF HIT ME RIGHT IN THE FACE OR EVEN IN MY EYES. AFTER GOING RESEARCH THERE WAS COUPLE SUV THAT HAVE SIMILAR BLOW OUT..HTTP://M.CARCOMPLAINTS.COM/HONDA/PILOT/2016/WINDOWS_WINDSHIELD/SUNROOF_EXPLODED.SHTML. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936048December 18, 2016
SUSPENSION
REAR SUSPENSION RUSTED OUT FROM THE FRAME. ONLY ONE SIDE AS OF RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935946December 17, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
ON COLD TEMPERATURES, AND WHILE THE CAR IS MOVING ON THE HIGHWAY, THE BRAKES WILL SUDDENLY APPLY ALL BY ITSELF AND THE VSA OFF AND A TRIANGLE (WITH EXCLAMATION) LIGHT COMES ON THE DASHBOARD. THIS CAUSES THE VEHICLE TO STRONGLY JERK AND SWERVE FOR A SECOND. TURNING OFF THE VSA BEFORE DRIVING, THE SUDDEN BRAKE WILL NOT HAPPEN. I CHECKED RECALLS FOR MY VIN BUT THERE ARE NO OPEN RECALLS. PLEASE INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935980December 17, 2016
ENGINE, POWER TRAIN
VARIABLE CYLINDER MANAGEMENT (VCM) EXCESS OIL CONSUMPTION, WHICH HAS PROMPT TO AN ENGINE LIGHT "P3497 CYLINDER DEACTIVATION SYSTEM BANK 2" I HAVE TAKEN THE CAR TO THE DEALER, AND I AM WAITING FOR A RESOLUTION/S. THE CAR IS A THE DEALERSHIP AS I AM WRITING THIS... I WILL KEEP YOU UPDATED AS I KNOW MORE. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935988December 17, 2016
UNKNOWN OR OTHER
TAKATA RECALL MY SRS LIGHT IS ON AND HAS NOT GONE OFF. THE MANUAL SAIDS IT COULD BE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935197December 14, 2016
UNKNOWN OR OTHER, STRUCTURE, SEATS
WE CANNOT FIND A COMFORTABLE POSITION FOR DRIVING THIS CAR. IT HURTS OUR FOOT AND LEG EVERY TIME WE DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935208December 14, 2016
STRUCTURE:BODY
WHEN I AM DRIVING ON THE HIGHWAY AT 65 OR HIGHER, THE HOOD WILL FLEX UP AND DOWN LIKE IT IS NOT LOCKED. IT IS WORSE IN HIGH WINDS. NO VEHICLE I HAVE EVER DRIVEN BEFORE HAS DONE THIS. THE FIRST TIME IT DID IT, I SLOWED DOWN AND GOT OFF THE FIRST EXIT I COULD. I DIDN'T POP THE HOOD BECAUSE I WANTED TO SEE IF IT WAS OPEN BY ITSELF. I COULDN'T OPEN IT AND IT SEEMED SEALED. I POPPED THE HOOD, CHECKED IT OVER AND SHUT IT. WHEN I GOT BACK ON THE HIGHWAY, IT CONTINUED TO FLEX UP. IT MADE ME SO NERVOUS. I AM SO AFRAID TO DRIVE IT ON THE HIGHWAY WITH MY KIDS. IT HAS TO BE WEAKENING IT! EVENTUALLY, IT WILL LET GO AND FLY UP, POSSIBLY SMASH THE WINDSHIELD, IT COULD FLY BACK INTO A CAR BEHIND ME AND I DON'T WANT TO THINK ABOUT THE PERSONAL INJURY THAT IT COULD CAUSE. HONDA NEEDS TO FIX THIS NOW. THERE ARE MANY PEOPLE HAVING THE SAME ISSUE. NO ONE KNOWS HOW TO FIX IT IN THE SERVICE DEPT. SO ARE THEY GOING TO WAIT UNTIL SOMEONE IS DEAD? WITH ALL THE PROBLEMS POPPING UP WITH THIS VEHICLE, I AM STARTING TO THINK I MADE A MISTAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935333December 14, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CAR IS THROWING FAULT CODES FOR TRANSMISSION, CHECK ENGINE, ELECTRICAL. THE CAR SUDDENLY GOES TO "ENGINE LIMP MODE". HARD SHIFTING, SHUTTERING AND LOSS OF POWER. RANDOM OCCURRENCES. HAS BEEN TO DEALER 3 TIMES FOR SAME ISSUE. ISSUE OCCURS FROM A START OR AT LOW SPEEDS 20-35MPH WHILE IN MOTION. THE HARD SHIFTING IS CAUSING LONG TERM DAMAGE TO THE DRIVE TRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934968December 13, 2016
AIR BAGS
I RECEIVED A LETTER FROM HONDA EARLY LAST SUMMER NOTIFYING ME OF THE RECALL OF MY AIRBAGS SAYING PARTS WOULD BE READY IN THE FALL AND I WOULD GET ANOTHER LETTER. SO FAR I HAVE HEARD NOTHING ELSE FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935034December 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935042December 13, 2016
AIR BAGS
WE HAD A HUGE BUCK DEER RUN INTO THE DRIVERS SIDE OF THE VEHICLE AND THE DRIVERS SIDE AIR BAG DID NOT DEPLOY. THE PASSENGERS SIDE AIR BAG DID DEPLOY. THIS IS NOTED IN THE POLICE REPORT AND AT THE AUTO BODY SHOP WHERE VEHICLE WAS TOWED TO. THE VEHICLE WAS IN MOTION WHEN THE DEER HIT US. THE ESTIMATE TO THE INSURANCE COMPANY IS $9,000.00.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10935071December 13, 2016
AIR BAGS
I CALLED SOUTH HILLS HONDA, 3663 WASHINGTON RD, MCMURRAY, PA 15317 ON OCTOBER 12TH, 2016 FOR PASSENGER SIDE AIR BAG REPLACEMENT AND IT HAS BEEN OVER 2 MONTHS WITH NO CALL BACK INDICATING THIS PART IS AVAILABLE FOR REPLACEMENT. HONDA KNEW THAT THIS PART WOULD NEED REPLACED WHEN THEY REPLACED THE SAME AIR BAG IN THE DRIVERS SIDE. WHEN I HAD DRIVERS SIDE REPLACED SHH MADE WE WAIT UNTIL I THREATENED TO CONTACT HONDA MOTOR COMPANY AS TO MY HAVING TO WAIT FOR TWO PLUS HOURS ON A SCHEDULED 15 MINUTE REPAIR. NOW HONDA AND SHH ARE REQUESTING I KEEP THE FRONT PASSENGER SEAT UNOCCUPIED WHILE I WAIT FOR THIS REPAIR, EXCEPT THEY ARE NOT BEING RESPONSIBLE TO GET THIS DONE IN A TIMELY MANNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934817December 12, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT RECENTLY PURCHASED THE VEHICLE; HOWEVER, THE HEADLIGHTS WERE DIM. THE CONTACT ADJUSTED THE HEADLIGHTS AND STATED THAT THEY COULD NOT REPLACE THE HEADLIGHTS. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934832December 12, 2016
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHEN THE VEHICLE WAS IN REVERSE OR DRIVE, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE BRAKES. THE DEALER DIAGNOSED THAT THE BRAKE PADS NEEDED LUBRICANT. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,858.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934526December 11, 2016
AIR BAGS
TAKATA RECALL HAVE CONTACTED CLASSIC HONDA OF 4000 W COLONIAL DR, ORLANDO, FL 32808 MORE THEN 4 MONTHS AGO AND WAS TOLD THE AIRBAG WOULD HAVE BEEN THERE IN 2 WEEKS. STILL HAVE NOT HAD A CALL BACK AND THE PART IS STILL NOT IN. SERVICE ISNT OPEN ON SUNDAYS AND THATS MY ONLY DAY OFF ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934551December 11, 2016
POWER TRAIN
VEHICLE MILEAGE 12500 MILES TRANSMISSION REPLACED, BUT THE NEW TRANSMISSION IS HAVING THE SAME PROBLEM AS THE FIRST. CHIRPING AND GRINDING WHEN SHIFT UP OR DOWN FROM 3 TO 4 OR AT 30 MILES PER HOUR WHILE MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934351December 10, 2016
AIR BAGS
TAKATA RECALL - WE RECEIVED THE INITIAL RECALL LETTER FROM HONDA AND IMMEDIATELY TOOK OUR VEHICLE IN FOR SERVICE. WE WERE TOLD THAT PARTS WOULD BE ORDERED AND IT COULD TAKE 3 MONTHS. 6 MONTHS HAVE PASSED AND THE AIRBAG HAS NOT BEEN REPAIRED. WITH 2 SMALL CHILDREN WHO RIDE IN THE VEHICLE EACH DAY, THIS IS UNACCEPTABLE. WE ASK FOR YOUR HELP IN GETTING OUR AIRBAG(S) REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934108December 9, 2016
UNKNOWN OR OTHER, POWER TRAIN
I WAS DRIVING WITH MY FAMILY INSIDE THE CAR I WOULD SAY BETWEEN 35 - 45 MILES / HOUR THEN I STEP ON THE GAS JUST FOR LITTLE BIT WHAT HAPPEN THE REVOLUTION WENT UP TO 3000- 4000 RPM & STAYS THERE FOR A WHILE I HEAR LIKE ENGINE NOISE SOUND & FEELS LIKE IT WENT TO STALL SO AT THIS POINT. I LOOK AT DASH BOARD STILL ON DRIVE MODE WHEN I STEP ON THE GAS IM NOT SPEEDING UP THE RPM REMAINS ON 3000 4000 RPM CAR SLOWING DOWN I HAVETO GO TO THE SIDE OF THE ROAD I PRESS THE DRIVE BUTTON IT WENT TO SPORTS MODE THE REVS CLIMB EVEN HIGHER SO I PRESS IT AGAIN TO GO TO REGULAR DRIVE MODE THAT'S THE ONLY TIME THE REVOLUTION CAME DOWN TO LESS THAN 2000 RPM ENGINE NOISE SUBSIDED. SO I THINK THE CAR UNEXPECTEDLY RANDOMLY SHIFTING TO NEUTRAL WHILE U DRIVING I HAPPEN TO ME 2 -3 TIMES. THIS IS HONDA PILOT TOURING MODEL WITH NINE SPEED ZF TRANSMISSION. I CALL HONDA USA MENTION WHAT HAPPEN BECAUSE I READ THAT THERE WAS ALOT OF COMPLAINED ABOUT THISTRANSMISSION ISSUE. IN THE ARTICLE & FORUM I READ IT WAS STATING THAT SOFTWARE UPDATE RECALL TO FIX THE PROBLEM BUT HONDA CUSTOMER SERVICE JUST ADVISE ME TO BRING THE CAR TO SERVICE I THINK THEY AWARE OF THE PROBLEM BUT TOLD ME THAT THERE IS NO RECALL TO FIX THE TRANSMISSION ISSUE ACCORDING TO HONDA USA CUSTOMER SERVICE. ALL THIS EVENT HAPPEN WHEN THE CAR IS IN MOTION IN THE CITY STREET. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934143December 9, 2016
POWER TRAIN
WE BOUGHT A NEW 2016 HONDA PILOT EX-L AWD IN NOVEMBER 2016 (MANUFACTURED IN OCT-2016) AND EXPERIENCING SOME TRANSMISSION ISSUE WHEN ECO BUTTON IS ON. WHEN DRIVING AROUND IN ABOUT 30 MPH, SEEMS THE TRANSMISSION HAS DIFFICULTY IN SHIFTING GEARS AS IF IT CANNOT DECIDE IF IT NEEDS TO MOVE UP OR DOWN THE GEAR. THEN IT SEEMS TO GET STUCK IN THE LOWER GEAR AND FEELS LIKE AS IF THE GEARS ARE GRINDING. I CAN ALSO FEEL THE GEARS GRINDING IN THE ACCELERATION PEDAL. AT THIS POINT, I AM ABLE TO SMELL METAL BURNING THROUGH THE AIR CONDITIONING - SEEMS LIKE THE TRANSMISSION IS GETTING OVERHEATED. WITH ECO OFF, I HAVE OBSERVED THAT THE GEAR SHIFTS SMOOTHLY AND SWIFTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934255December 9, 2016
POWER TRAIN
I BACKED OUT OF A PARKING SPACE AT WORK, AND WHEN I BRAKED AND PRESSED THE DRIVE BUTTON, THE CAR DID NOT SHIFT. AFTER SEVERAL TRIES THE CAR WENT INTO DRIVE. I DROVE OUT OF THE PARKING LOT ONTO A SIDE STREET. HOWEVER, AFTER ACCELERATING UP TO THE 20 MPH LIMIT, THE CAR APPARENTLY JUMPED DOWN TO 2ND AND HAD TO BE SHIFTED BACK INTO DRIVE. AFTER A BLOCK OR TWO, I STOPPED AT AN INTERSECTION, WAITED FOR THE LIGHT TO CHANGE AND ACCELERATED AFTER TURNING LEFT ONTO A CITY STREET. AFTER ABOUT SIX BLOCKS I BRAKED, TURNED LEFT, THEN RIGHT IN TO A PARKING LOT. I CONTINUED ACROSS THE PARKING LOT AT ABOUT 10 MPH UNTIL I NEARED A PARKING SPACE. AS I BEGAN THE LEFT TURN INTO THE SPACE, I APPLIED THE BRAKE AND SLOWLY ENTERED THE SPACE. I CONTINUED TO TURN AT A SLOW SPEED WITH LIGHT BRAKE PRESSURE WHEN SUDDENLY THE CAR SURGED FORWARD AND CRASHED INTO THE FRONT OF A PARKED VEHICLE, DAMAGING THE FRONT OF BOTH VEHICLES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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