Honda Pilot Complaints

9,418 consumer complaints on file.

#10957387February 27, 2017
STRUCTURE:BODY
PAINT IS PEELING OFF DOWN TO BARE METAL ON THE ROOF BETWEEN THE WINDSHIELD AND SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956928February 25, 2017
UNKNOWN OR OTHER
EVER SINCE I BOUGHT MY HONDA PILOT TOURING MANY MANY TIMES THERE HAS BEEN A HESITATION WHEN EXCELERATING BUT AFTER THE HESITATION IT EXCELERATES. UNTIL THE TIME I WAS GOING UP A HILL ON THE FREEWAY I EXCELERATED AND NOTHING HAPPENED - ABSOLUTELY NO EXCELERATION AT ALL. I HAD LITERALLY A SECOND TO DECIDE WHAT TO DO. I DECIDED TO USE MY MOMENTUM TO MOVE INTO THE SLOW LANE - IN FRONT OF AN 18 WHEELER - AND KEPT MOVING TO THE SHOULDER AND STOPPED. I TRIED TO START MY CAR AGAIN AND IT STARTED BUT STILLL NO EXCELERATION. I SHUT IT OFF AND TRIED AGAIN AND IT WOULDN'T START. WE WERE 40 MILES TOO FAR FOR THE HONDA TOWING BUT JUST A FEW MILES SHORT WITH AAA. WE HAD AAA TOW IT TO OUR HOME DEALER. THE DEALER COULDN'T REPLICATE THE PROBLEM. THEY SAID THEY THOUGHT THERE WAS DEBRIS IN THE MASS AIRFLOW SENSOR CAUSING FUEL TRIM FAILURE. LABOR FOR THIS WAS $120.00. MY CAR HASN'T COMPLETELY STOPPED AGAIN BUT IT STILL DOES ITS HESITATION THING. I SEE FROM READING THIS ARTICLE THAT ISN'T JUST MY PROBLEM. I THINK THIS SHOULD TELL HONDA THEY HAVE A PROBLEM THEY NEED TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956851February 24, 2017
SUSPENSION
HONDA PILOT 2011 (<70K MILES). HAD CLUNKING SOUND FROM FRONT DRIVER'S SIDE WHEN GOING OVER BUMPS. DEALER REPLACED LEFT SHOCK ABSORBER, COVERED BY EXTENDED HONDA WARRANTY. HONDA REFUSED TO COVER THE REPLACEMENT OF THE RIGHT SHOCK ABSORBER, WHICH IS AN ISSUE DUE TO THE UNEVEN WEAR. REAR SUSPENSION WAS REPLACED ALREADY TWICE ON THIS VEHICLE. HONDA PREVIOUSLY ISSUED A RECALL FOR 2011 PILOTS, WHICH COULD CAUSE THE SUSPENSION TO FAIL AND COULD RESULT IN EXCESSIVE NOISE OR STEERING LOSS. IT IS EXTREMELY DISAPPOINTING THAT HONDA WOULD NOT COVER REPLACEMENT OF THE RIGHT SHOCK ABSORBER, WHICH IS QUITE OBVIOUSLY THE FLAW OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956467February 23, 2017
AIR BAGS
TAKATA RECALL / PROPELLANT WAFERS I RECEIVED A SAFETY RECALL FROM HONDA IN JUNE, 2016, REGARDING MY 2007 PILOT. I PROMPTLY CALLED THE DEALERSHIP, IN JUNE 2016, TO SCHEDULE AN APPOINTMENT. I WAS NOTIFIED THAT I COULD NOT MAKE AN APPOINTMENT AND THEY WOULD CALL ME. THAT WAS 9 MONTHS AGO. ACCORDING TO THE RECALL NOTICE, THE DEFINITION OF REASONABLE PERIOD OF TIME IS 60 DAYS. THE NOTICE SAYS HONDA SUGGESTS THAT I AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT. THAT IS NOT A REASONABLE SUGGESTION FOR NEARLY A YEAR AND COUNTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956529February 23, 2017
ELECTRONIC STABILITY CONTROL (ESC)
HAVING PROBLEM WITH VAS LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956186February 21, 2017
UNKNOWN OR OTHER
SOME TIMES WHEN TURN ON MY PILOT THE SRS LIGT STAY ON IN THE DASH BORD FOR MY WHOLE RATITE AND ANOTHER TIMES DOES NOT STAY ON JUST FOR AROUND 5 SECONDS I DON'T KNOW WHAT IS THAT BUT THE LIGTH IS RED AND THATS MEAN DANGER AND SOMEONE TOLD ME THATS SOMETHING ABOUT THE AIRBAG. I BOUGHT THIS CAR IN NOVEMBER 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955637February 20, 2017
POWER TRAIN
I WAS DRIVING ON THE INTERSTATE AND ALL THE SUDDEN IT SEEM AS IF THE TRANSMISSION LOCKED UP, THE TIRES SQUEELED AND DROPPED 20 MPH ALMOST IMMEDIATELY. THIS HAPPENED TWICE IN A 40 MILE STRETCH, I'M SCARED TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955685February 20, 2017
ENGINE, FUEL/PROPULSION SYSTEM
ON 7/5/2016, I SET OUT TO DRIVE MY PARENTS TO AN APPOINTMENT. I AM THEIR FULL-TIME CAREGIVER. MY FATHER HAS DEMENTIA & RHEUMATOID ARTHRITIS AND MY MOTHER HAS ALZHEIMER'S. MY 9 YR OLD GOLDEN RETRIEVER WAS ALSO IN THE CAR. WHEN I TRIED STARTING THE CAR, IT DIDN'T WANT TO TURN OVER. BUT AFTER A FEW TRIES, IT STARTED. NO INDICATOR LIGHTS CAME ON, SO I FIGURED IT WAS A FLUKE. I PULLED OUT OF THE DRIVEWAY, BEGAN DRIVING (NEIGHBORHOOD - 25MPH SPEED LIM) AND SHORTLY BEGAN HEARING KNOCKING NOISES. AFTER LESS THAN A QUARTER OF A MILE (CROSSING SUBURBAN MAIN ROAD 35MPH SPEED LIM), THE CAR WOULD NOT RESPOND TO THE GAS PEDAL. I TURNED OFF THE AIR CONDITIONER AND ROLLED DOWN THE WINDOWS, AND I PROMPTLY TURNED AROUND AND HEADED BACK HOME. IT CONTINUED TO KNOCK AND FAILED TO ACCELERATE ABOVE 20 MPH. STILL, NO INDICATOR LIGHTS CAME ON. I ALSO CHECKED THE TEMPERATURE GAUGE AND OIL GAUGES AND THEY WERE ALSO GIVING NORMAL READINGS. WE FAILED TO MAKE IT THE QUARTER-MILE BACK HOME. SHORTLY AFTER I TURNED THE CORNER ONE STREET AWAY FROM OUR HOUSE, THERE WAS A SUDDEN EXPLOSION IN THE ENGINE RIGHT IN FRONT OF ME IN THE DRIVER'S SEAT AND THE FRONT OF THE CAR WAS ENGULFED IN FLAMES. LESS THAN A SPLIT SECOND BEFORE THE EXPLOSION, THE CHECK OIL AND CHECK ENGINE LIGHTS CAME ON. IT DIDN'T EVEN GIVE ME ENOUGH TIME TO GET MY FINGER ON THE KEY BEFORE IT SET ABLAZE. MY FATHER CAN'T WALK WELL AND USES A SCOOTER. BOTH MY PARENTS ARE DIMINISHED MENTALLY AND COULD NOT UNLOCK THEIR DOORS WHICH DID NOT UNLOCK AUTOMATICALLY. IF I HADN'T ROLLED DOWN THE WINDOWS, & IF THIS HAD HAPPENED ON THE MAIN ROAD INSTEAD OF OUR NEIGHBORHOOD WHERE PEOPLE CAME TO HELP, I COULD NOT HAVE GOTTEN EVERYONE OUT IN TIME. INSURANCE CO TOLD ME THERE WAS A RECALL ON ENGINE PISTON WE WERE NEVER NOTIFIED OF - #13V382000. NEITHER DEALERSHIP-HERITAGE HONDA WESTMINSTER MD-NOR LOCAL SERVICE PROVIDER SHOCKLEY HONDA KNEW ABOUT IT EITHER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10955587February 20, 2017
UNKNOWN OR OTHER
WHEN THE REAR TAILGATE IS OPENED ELECTRONICALLY, THE TAILGATE OPENS COMPLETELY AND THEN IMMEDIATELY BEGINS THE CLOSING PROCESS (BEEPS AND THEN CLOSES). IT CAN BE STOPPED MANUALLY OTHERWISE IT WILL FINISH THE CLOSING PROCESS. IF YOU STOP IT MANUALLY, THE ELECTRONIC CLOSING SYSTEM (BUTTON ON DOOR, KEY FOB OR BUTTON BY DRIVER SEAT) IS DISABLED. DEALER HAS REPLACED THE CONTROL UNIT BUT THAT DID NOT FIX THE PROBLEM. WE HAVE BEEN TOLD THAT THE NEXT SOLUTION WILL BE TO REPLACE THE LIFTGATE MOTOR. WE HAVE A 7YR OLD DAUGHTER AND OUR CONCERN IS THAT IT COULD BE A BIGGER ISSUE IF A SMALL PERSON IS PRESENTED WITH THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955482February 19, 2017
POWER TRAIN
HAVE NOTICED A SHUDDER FOR QUITE SOME TIME WHEN ACCELERATING AROUND THE 40 MPH POINT AND ALSO DURING DECELERATION AROUND THE 40 MPH POINT, SEEMS TO BE A GRINDING AS THE AUTOMATIC GEARS ARE CHANGING, I REPORTED THIS TO DEALER AT LAST TWO REGULAR MAINTENANCE, THE FIRST TIME THEY DIDN'T FIND ISSUES, SECOND TIME THEY EXPLAINED IT WAS THE "TORQUE CONVERTER" AND WOULD BE $2250 TO REPAIR AND WOULD NEED TO LEAVE THE VEHICLE WHILE THEY ORDER PARTS AND REPLACE. I OPTED TO NOT REPAIR AT THIS TIME AS I WANTED TO RESEARCH THE ISSUE. I AM SEEING LOTS OF COMPLAINTS ABOUT THIS ISSUE IN THE HONDA PILOTS. OF COURSE THE WARRANTY EXPIRED END OF LAST YEAR (08/2016).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955401February 18, 2017
POWER TRAIN
PROBLEM WITH TRANSMISSION MAKING "SQUEAKING/CHIRPING" NOISE WHEN SHIFTING BETWEEN 2ND & 3RD GEAR. ALSO ROUGH RIDE AT HIGHWAY SPEEDS AS IF ENGINE WAS MISFIRING. LOCAL HONDA DEALER SERVICE REPRESENTATIVE INDICATED DESIGN FLAW FOR 2016 HONDA PILOT TOURING MODEL INVOLVING TRANSMISSION COOLER. SEALS FAIL IN COOLER ALLOWING ENGINE COOLANT TO MIX WITH TRANMISSION FLUID AND TRANSMISSION FLUID TO ENTER COOLING SYSTEM. COMPLETE TRANSMISSION REPLACMENT AND COOLING SYSTEM DETERGENT FLUSHED WAS PERFORMED. VEHICLE HAD 37,009 MILES WHEN TAKEN TO DEALER...JUST OUT OF WARRANTY. DEALER COMPLETED REPAIRS FOR NO COST AS "GOOD WILL GESTURE". ONGOING CONCERN THAT OIL CONTAMINATION IN COOLING SYSTEM MAY HAVE CAUSED UNKNOWN DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955302February 17, 2017
POWER TRAIN
MY TRANSMISSION IS SLIPPING, TOOK IT TO A HONDA SPECIALIST. WHILE DRIVINF THIS IS HOW I NOTICED SOMETHING WAS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955344February 17, 2017
ENGINE
VEHICLE HAS ELECTRONIC, KEYLESS PUSH BUTTON START. IT ALSO HAS A FUEL, EMISSIONS FEATURE WHERE IT SHUTS DOWN WHEN THE BRAKE IS DEPRESSED, IT DOESN'T IDLE AT STOPLIGHTS AND AUTOMATICALLY STARTS WHEN LIFTING OFF THE BRAKE. I WAS DRIVING THE VEHICLE WHEN I APPROACHED A RED LIGHT. DEPRESSED BRAKE AND VEHICLE LIGHT SHOWED IDLE ASSIST AND VEHICLE ENGINE SHUT OFF. WHEN THE LIGHT TURNED GREEN, I LIFTED MY FOOT OFF THE BRAKE AND ONTO THE GAS. THE VEHICLE DID NOT START. ALL DASH LIGHTS DISPLAYED AND ALL ERROR CODES ALTERNATED ON DISPLAY. IT ALSO SHOWED VEHICLE WAS IN PARK. I TRIED TO RESTART IT AGAIN BY DEPRESSING THE BRAKE AND PUSHING THE ENGINE START BUTTON. VEHICLE WOULD NOT START AND DIALS WERE TWITCHING. TRIED SEVERAL TIMES TO START VEHICLE. THE POLICE ARRIVED AND WANTED TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD SINCE IT WAS BLOCKING THE LEFT HAND LANE ON A 55 MILE AN HOUR ROAD. COULD NOT GET VEHICLE IN NEUTRAL. CALL HONDA DEALERSHIP SERVICE DEPARTMENT TO ASK HOW TO PUT VEHICLE IN NEUTRAL. THEY STATED THEY DIDN'T KNOW HOW. TOW TRUCK ARRIVED AND HAD TO DRAG VEHICLE ONTO FLAT BED TOW TRUCK. TOW TRUCK DELIVER VEHICLE TO DEALER. DEALER CHARGED BATTERY TO RESTART VEHICLE. THEY RAN DIAGNOSTICS AND STATED IT HAD NO ERROR CODE. THEY COULD NOT REPRODUCE ENGINE STOP AND STATED THERE WAS NO REPORT OF THIS HAPPENING TO ANOTHER VEHICLE. AFTER I STATED I WAS NERVOUS TO DRIVE THE VEHICLE AGAIN, THEY STATED THEY COULD KEEP VEHICLE AND DRIVE IT FOR SEVERAL DAYS TO SEE IF IT HAPPENED AGAIN. DRIVING CONDITIONS: CLEAR DAY, 30 DEGREES FAHRENHEIT. DRIVING APPROXIMATELY 9 MINUTES, 55 MILES PER HOUR. 14,000 MILE, LESS THAN ONE YEAR OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955025February 16, 2017
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES INADVERTENTLY ENGAGED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ABS NEEDED TO BE TESTED AND THE KNOCK SENSOR AND SUB HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000. UPDATED 05/10/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955120February 16, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE LOCKS WORK INTERMITTENTLY AND THE TAILGATE RELEASES AT INOPPORTUNE TIMES (MOVING, PARKING, WHILE UNATTENDED). IT'S INCONSISTENT AND EXTREMELY CHALLENGING ESPECIALLY WITH SMALL CHILDREN WITH THE POTENTIAL OF LOCKING THEM IN THE CAR. PROACTIVELY, I HAVE TO KEEP ONE DOOR OPEN TO MAINTAIN GENERAL SAFETY. ADDITIONALLY, THE REAR CAMERA IS UNRELIABLE. IT ALSO WORKS INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954836February 15, 2017
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHOOK AND SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER WAS WORN OUT. THE TECHNICIAN ADVISED THE CONTACT TO CONTINUE DRIVING THE VEHICLE, BUT TO BE PREPARED TO REPLACE THE TRANSMISSION WHEN A WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950229February 8, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 HONDA PILOT. WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER SIDE AIR BAG ERRONEOUSLY DEPLOYED WITHOUT WARNING OR IMPACT. TWO MINUTES LATER, THE PASSENGER SIDE AIR BAG DEPLOYED. THE CONTACT STATED THAT THE DEPLOYMENT OCCURRED AFTER DRIVING OVER A BUMP IN THE ROAD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950104February 7, 2017
AIR BAGS, ELECTRICAL SYSTEM
REAR WIPER PROB - COULD NOT TURN OFF ,LAST RESORT PULLED FUSE FOR WIPER, FUSE ALSO CONTROLED PASSENGER AIR BAG., WHY ARE THEY ON SAME FUSE? PROB. WITH WIPER COULD ELIMINATE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949687February 5, 2017
EXTERIOR LIGHTING
I BOUGHT A BRAND NEW 2016 HONDA PILOT SUV ON 10/8/2016. ON THE FIRST NIGHT DRIVING I NOTICED THAT THE VEHICLE IS LACK OF BRIGHTNESS FROM THE HEADLIGHTS AND FOG LIGHTS. IT SEEMS VERY DARK WHEN I DRIVE AT NIGHT WITH THE HEADLIGHTS AND FOG LIGHTS ON. I TALKED WITH THE PERSON WHO INSTALL MY LICENSE PLATE FROM HONDA DEALER, BUT HE SAID THIS IS NORMAL. I REALLY BELIEVE THIS IS A SAFETY HAZARD, BECAUSE THIS IS NOT MY FIRST VEHICLE, ALL MY OTHER VEHICLE AND MINIVAN HAS NEVER HAD THIS ISSUE. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949219February 3, 2017
ELECTRICAL SYSTEM:HORN, AIR BAGS
TL* THE CONTACT OWNS A 2015 HONDA PILOT. AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED WHILE THE SEAT WAS BEING OCCUPIED. IN ADDITION, THE HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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