Honda Pilot Complaints

9,418 consumer complaints on file.

#10969916April 1, 2017
POWER TRAIN
WHILE DRIVING BETWEEN 35-50 MPH, MY 2003 HONDA PILOT BEGINS TO SHUDDER AND REV RPMS. I HAVE TO LET OFF THE THROTTLE AND THEN ACCELERATE AGAIN. THIS HAPPENS WHEN THE SPEED IS CONSTANT OR DURING LIGHT ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969687March 31, 2017
SERVICE BRAKES
MY HONDA HAS 60K MILES ON IT. IN OCTOBER, I NOTICED VIBRATION AND SHAKING WHEN BRAKING AT HIGH SPEEDS. I HAD MY PADS REPLACED AND MY ROTORS MACHINED. HERE IT IS A FEW MONTHS LATER AND I'M HAVING THE SAME ISSUES, THE CAR SHAKES AND VIBRATES SEVERELY WHEN GOING DOWNHILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969767March 31, 2017
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL MADE A BUMP OR POPPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTS, POWER STEERING PUMP, AND SWAY BAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 287,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968370March 24, 2017
AIR BAGS
TAKATA INFLATORS. RECEIVED LETTER ABOUT RECALL IN JULY 2016. WAITING TO GET INFLATORS REPLACED. WENT TO DEALER STATED WHEN PARTS COME IN. WILL BE NOTIFIED BY SUPERIOR HONDA. HONDA SUGGEST THAT YOU AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL RECALL REPAIR HAS BEEN PERFORMED. STILL WAITING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967946March 23, 2017
SUSPENSION
LAST MONTH WHILE DRIVING VEHICLE SEEMED A LITTLE LOOSE WHILE GOING DOWN THE ROAD, LOOKED OVER FRONT END AND COULD FIND NO PROBLEMS. DAUGHTER (WHO HAD DRIVEN DAILY) COMPLAINED THAT PROBLEM WAS GETTING WORSE. WHILE BACKING UP SLOWLY MONDAY (3/20/17) , VEHICLE BECAME UNCONTROLLABLE AND SHIFTED LANES. UPON INSPECTION IT HAS BEEN FOUND BOTH REAR SUSPENSION MOUNTING POINTS (REAR MOST 2 OF 4) HAVE RUSTED LOOSE FROM UNIBODY ( COMPLETELY DETACHED). BOUGHT THIS PILOT NEW IN 2003, ALWAYS KEPT UP ON ALL SERVICE AND MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967488March 21, 2017
AIR BAGS
TAKATA RECALL MY DRIVER'S AIRBAG LIGHT IS ON CONSTANTLY. IS THERE A RECALL TO GET THIS FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967279March 20, 2017
STRUCTURE:BODY
OUR 2005 HONDA PILOT HAS A LEAK INTO THE FRONT INTERIOR ON BOTH DRIVER AND PASSENGER SIDE OF THE CAR. I HAVE SEARCHED ON LINE EXTENSIVELY AND HAVE SEEN A LOT OF COMPLAINTS REGARDING LEAKS ON THE EARLY MODELS. PAGES OF COMPLAINTS. FROM WHAT I HAVE READ, HONDA IS NOT TAKING ANY RESPONSIBILITY FOR THE ISSUE. I HAVE TRIED A NUMBER OF THINGS TO FIX THE PROBLEM TO NO AVAIL. IS THERE A RECALL OR A FIX FOR THIS PROBLEM? IT SEEMS WIDESPREAD AND NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966344March 16, 2017
STRUCTURE:BODY, ENGINE, POWER TRAIN
SURGE WHILE BRAKING DURING PARKING CAUSED VEHICLE TO ACCELERATE AHEAD AND HIT VEHICLE PARKED IN FRONT. THIS CAUSED DAMAGE EXCEEDING $1600.00. SEE HONDA SERVICE BULLETIN 16-008. THIS BULLETIN WAS NOT BROUGHT TO MY ATTENTION UNTIL AFTER THIS INCIDENT EVEN THO MY VEHICLE HAD BEEN SERVICED BY MY HONDA DEALER ONLY SINCE II PURCHASED IT NEW.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10966001March 15, 2017
POWER TRAIN
I GOT PROBLEM WITH TRANSMISSION WITH GRINDING GEAR WHEN I USE ECO ON AND NOW MY TRANSMISSION MAKE WHISTLE NOISE WHEN CHANGE SHIFT FROM 2 TO 3 AND 3 TO 4. I WOULD LIKE AMERICAN HONDA RESPONSIBILITY WITH TRANSMISSION NEW HONDA PILOT 2016 AND THEY SHOULD BE RECALL FOR TRANSMISSION. NOW I FEEL NOT COMFORTABLE WITH THIS NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966195March 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V030000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965968March 14, 2017
SERVICE BRAKES
VEHICLE IS 16 MONTHS OLD WITH ONLY 5,200 MILES ON IT. BRAKING ACTION CURRENTLY SEEMS UNAFFECTED, HOWEVER, THE BRAKE FLUID RESERVOIR HAD GREEN ALGAE ON THE STRAINER, HEAVY BLACK SEDIMENT ON THE FLOOR OF RESERVOIR, AND THE FLUID WAS BROWN. THE RESERVOIR WAS NEVER OPENED UNTIL 2 DAYS AGO WHEN I NOTICED THE FLUID WAS BROWN WHILE LOOKING THROUGH THE SIDE OF THE RESERVOIR AS I WAS CHECKING THE FLUID LEVEL AND DECIDED TO INVESTIGATE FURTHER. THE CAP WAS PROPERLY SEALED BECAUSE THERE WAS A SLIGHT SUCTION AS I BEGAN TO LIFT THE CAP AFTER TWISTING AND THE SEAL WAS IN PERFECT CONDITION. THE HONDA DEALER STATED THAT HONDA WOULD NOT COVER UNDER WARRANTY A FLUID FLUSH BECAUSE THEY ASSUME IT WAS FROM SOMETHING I DID AND FURTHER ASSUMED IT WOULD NOT BE FROM CONTAMINATED FLUID THEY PUT IN AT THE FACTORY. AS A RESULT I JUST FLUSHED THE SYSTEM MYSELF WITH DOT 3/4 SYNTHETIC FLUID. MY COMPLAINT IS THAT HONDA MAY HAVE USED CONTAMINATED BRAKE FLUID AT THE FACTORY THAT COULD HAVE AFFECTED OTHER CARS OR, IF NOT, SOMETHING SPECIFICALLY HAPPENED TO MY VEHICLE PRIOR TO MY PURCHASING OF IT FROM HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965785March 13, 2017
UNKNOWN OR OTHER
WE HAVE BEEN CHARGED FOR MULTIPLE REPLACEMENT OF ENGINE MOUNTS ON BOTH VEHICLES FOR AS LONG AS WE'VE HAD THE VEHICLES. I'VE DONE SOME RESEARCH ON OWNER FORUMS AND THE PROBLEM SEEMS TO BE PERVASIVE. AMERICAN HONDA INC. HAS BEEN COMPLETELY UNCOOPERATIVE IN HELPING OWNERS WITH THESE EXPENSIVE REPAIRS, EVEN WHEN VEHICLES HAVE BEEN UNDER WARRANTY. IT SEEMS AS IS THIS PROBLEM IS ENDEMIC AND THE PRODUCT OF A DESIGN FLAW OR A CASE PLANNED OBSOLESCENCE. IT IS NOT CREDIBLE THAT HONDA WILL NOT OWN UP TO ITS MISTAKES . I SUPPOSE SINCE NO ONE HAS BEEN KILLED BY THE ENGINE MOUNT FAILURES HONDA FEELS SECURE. I COULD FIND NO EXAMPLES OF FATAL ACCIDENTS OCCURRING BECAUSE OF THIS DEFECT, BUT PERHAPS YOUR RESOURCES ARE GREATER THAN MINE. IF SUCH A TREND IS DISCOVERED I WOULD URGE YOUR AGENCY TO TAKE IMMEDIATE ACTION AGAINST HONDA. MANY PEOPLE ARE RELUCTANT TO MAKE THE REPAIR BECAUSE OF THE EXHORBITANT PRICE OF PARTS AND LABOR. THANK YOU VERY MUCH FOR YOUR ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959914March 10, 2017
POWER TRAIN
MY WIFE WAS SMASHED BETWEEN AN OPENED DRIVER'S DOOR AND A POLE BECAUSE THE THE CAR ROLLED BACKWARD. THE SAFETY'S PROBLEM IN THIS CAR IS: THAT YOU CAN REMOVE THE KEY FROM THE IGNITION WHILE THE CAR'S ENGINE IS STILL RUNNING, REMOVE THE KEYS FROM THE IGNITION WHEN THE GEAR IN OTHER THAN PARK GEAR, OR ENGINE SHUTS OFF AND VEHICLE NOT IN PARK. MY WIFE WAS INJURED YESTERDAY BECAUSE THE CAR WAS NOT IN PARK AND THE VEHICLE SQUEEZED HER BETWEEN AN OPEN DOOR AND A POLE OUTSIDE. THAT HAPPENED BECAUSE IN THIS CAR THE ENGINE SHUTS OFF AND SHE WAS ABLE TO REMOVE THE KEY FROM IGNITION WHILE THE CAR IN NEUTRAL... THIS IS A MAJOR SAFETY ISSUE WHEN THE KEY CAN BE REMOVED WHILE THE ENGINE IS STILL RUNNING OR IN ANY OTHER GEAR OTHER THAN THE PARK STATUS..... THIS IS ALL HAPPENED IN A PARKING LOT. STATIONARY AND RIGHT AFTER SHE PARKED THE CAR .
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10959951March 10, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 HONDA PILOT. WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKE FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958602March 4, 2017
VEHICLE SPEED CONTROL
OUR 2007 HONDA PILOT ON THREE SEPARATE OCCASIONS ACCELERATED OUT OF CONTROL WHEN APPLYING BREAKS TO SLOW DOWN AND STOP. I COULD NOT STOP THE VEHICLE. THE FIRST TIME THE CAR WENT THROUGH A STOP SIGN AND NEARLY CAUSED A SERIOUS ACCIDENT. THE THIRD TIME I HAD THE PRESENCE OF MIND TO SLIP THE CAR INTO NEUTRAL WHEN THE CAR ACCELERATED. AS I HAD THE BRAKES ON THE CAR IMMEDIATELY STOPPED AS IT SHOULD, BUT THE ENGINE RPM INCREASED SIGNIFICANTLY FOR A COUPLE SECONDS AND THEN RETURNED TO NORMAL IDLE RPM. THIS ESTABLISHES THIS PROBLEM AS AN ENGINE ACCELERATION ISSUE AND NOT A BRAKING PROBLEM. OF COURSE BEING AN INTERMITTENT PROBLEM THEY COULD FIND NOTHING WRONG. I SEE BOTH THE HONDA PILOT AND THE ODESSEY HAVE A HISTORY OF THIS TYPE OF PROBLEM. HONDA IS REFUSING TO ACKNOWLEDGE THIS AS A PROBLEM AND IS REFUSING TO DEAL WITH IT. SOMEONE WILL GET KILLED WITH THIS PROBLEM IF THEY HAVEN'T ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958470March 3, 2017
ELECTRICAL SYSTEM, SUSPENSION
FRONT END CREEKING/LOUD POP WHEN TAKING OFF AND TURNING. NOT CONTINUOUS. HAD IT TEST DRIVEN BY HONDA DEALERSHIP MECHANIC TWICE. I WAS TOLD IT WAS NORMAL... AND NEVER CHECK UNDER THE VEHICLE. ALSO, HONDA RECALLED SOFTWARE FOR NAVIGATION PANEL... BUT THE SAME ISSUES HAVE ARISEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957750March 1, 2017
STEERING
AFTER TAKING THE PILOT FOR A WHEEL ALIGNMENT TWICE, THE CAR STILL PULLING TO THE RIGHT. I WILL TAKE IT FOR A THIRD TIME THIS WEEK. TIRE PRESSURE IS OK, BRAKES ARE OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957908March 1, 2017
ELECTRONIC STABILITY CONTROL (ESC)
BRAKES ENGAGED ON THEIR OWN WHILE DRIVING DOWN THE ROAD. HUGE SAFETY ISSUE AND VEHICLE CONTROL WAS LOST AND VEHICLE SLID AND SKIDDED INTO OPPOSITE LANE OF TRAFFIC. WARNING LIGHTS VSA CAME ON AND VEHICLE DROVE LIKE THE EMERGENCY BRAKE WAS ENGAGED. CLEARED AFTER ENGINE TURNED OFF, THEN HAPPENED THE SECOND TIME WHEN GETTING ON INTERSTATE IN RUSH HOUR TRAFFIC. CAR BEHIND ME HAD TO TURN TOWARDS DITCH TO AVOID COLLISION AS I HAD NO CONTROL OVER MY VEHICLE. DROVE TO NEAREST DEALER AND THEY IMMEDIATELY SAW THE VSA LIGHT AND WARNING SYMBOL AND SAID IT WAS RELATED TO RECALL. LATER CHANGED THEIR MINDS AND SAID YAW RATE SENSOR NEEDS REPLACED AT A TOTAL COST OF $1150. ENCOURAGED ME TO WRITE TO HONDA FOR SOME RELIEF IN COSTS HOWEVER THAT COMPLAINT FELL ON DEAF EARS. I HAVE OWNED 5 HONDA'S AND CURRENTLY OWN 3 . THEY CLAIM IF THEY ARE NOT PURCHASED NEW NO CUSTOMER HAS ANY LOYALTY BASED ON THEIR CRITERIA. SERIOUSLY....HOW DO THEY THINK THE HONDA RESALE VALUE IS ESTABLISHED AND IS SO GOOD !!!! VERY DISAPPOINTMENT IN THE RUDE WOMAN NAME CAROLINE REGIONAL CUSTOMER SERVICE REP IN OUR AREA. SHE CLAIMED ALL CAR PROBLEMS ARE LIFE THREATENING. MAYBE CONSIDER TOYOTA NEXT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957541February 28, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE BTM-4, BFA, ABS, AND TPM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT HEY WERE UNABLE TO DUPLICATE THE FAILURE OR DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957296February 27, 2017
ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
FIRST, DOOR LOCKS AUTOMATIC NOW HAVE TO UNLOCK MYSELF, ALONG WITS THE OUTSIDE DOORS.ALARM BUTTON NO LONGER WORKS TO UNLOCK. DOOR HANDLES INSIDE HAVE BEEN PEELING AND ACTUALLY CUT YOUR FINGERS WHEN OPENING THE DOOR, I HAVE MASWING TAPE IN THEM AND IT'S UGLY, FINALLY..LIGHTS INSIDE ARE GOING OUT ON RADIO, DIMMING ON INTERIOR ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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