Honda Pilot Complaints

9,418 consumer complaints on file.

#10980356April 25, 2017
SERVICE BRAKES
BRAKING AT HIGHWAY SPEEDS, 5-70MPH, CAR SHAKES LIKE CRAZY, ROTORS ARE WARPED AFTER 25000 MILES. WHEN APPLYING BRAKES THE CAR FRONT END SHAKES VERY BADLY. ROTORS ARE HONDA OEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980553April 25, 2017
ELECTRICAL SYSTEM
IGNITION LOCK PROBLEM. KEY IS DIFFICULT TO INSERT INTO IGNITION LOCK CYLINDER. ONCE INSERTED, THE KEY WILL NOT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980554April 25, 2017
SEATS
NOTICE WHEN WHILE STOPPED, MOVING THE DRIVER'S ELECTRIC SEAT EITHER UP AND THEN FORWARD, IT BEGAN TO ROCK. THE NEXT TIME, WHEN ACCELERATING ON THE HIGHWAY, A ROCKING MOVEMENT WAS FELT. TOOK CAR TO DEALER AND WAS INFORMED THAT THE FRAME WAS DAMAGED, WITH ONE BOLT OFF. TWO OPTIONS 1) REPLACE FOR $2K OR 2) GET FRAME WELDED, NO GUARANTEE WILL FIX PROBLEM. POWER OPTIONS MAY NOT WORK. A SAFETY PROBLEM THAT IS NOT CURRENTLY ON HONDA OF AMERICA'S RECALL LIST. CALLED HONDA OF AMERICA TO REPORT THIS; NO RECALL AT THIS TIME. I ASKED IF THIS IS UNDER INVESTIGATION, AND THEY SAID NO. I ASKED WILL THERE HAVE TO BE A DEATH BEFORE ACTION OR RECALL? NO ANSWER. I AM CONTACTING THIS AGENCY AND MY STATE'S ATTORNEY GENERAL'S OFFICE, BECAUSE I FEAR THAT THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY HONDA OF AMERICA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980771April 25, 2017
VISIBILITY/WIPER
THE SUNROOF OF MY 2012 HONDA PILOT SHATTERED FOR NO REASON AFTER A VERY LOUD EXPLOSION SOUND (SOUNDED LIKE A FIRE CRACKER INSIDE THE SUV). THIS HAPPENED AS MY SON, MOTHER IN LAW AND I WERE DRIVING AT HIGHWAY SPEEDS. THIS ABRUPT EXPLOTION AND BREAKAGE COULD HAVE BEEN DEADLY. I URGE THAT HONDA TAKES OWNERSHIP OF THIS ISSUE. I READ MANY BLOGS AND FOR MY SURPRISE IT SEEMS TO BE A COMMON ISSUE DUE TO POOR QUALITY MATERIAL OF CHOICE BY THE MANUFACTURERS. NOW THE WORST PART IS THAT THIS REPLACEMENT IS VERY EXPENSIVE AND NEITHER THE HONDA DEALER OR GEICO WANTS TO HELP AND NOW I HAVE TO PAY A DEDUCTIBLE OF $500. DEFINITELY NOT A FAIR BARGAIN FOR ME AFTER SPENDING $40,000 FOR A HONDA SUV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980302April 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979902April 22, 2017
ENGINE
CAR HAS BEEN BURRING OIL FOR YEARS. I HAVE TALKED TO AND TAKEN IT TO HONDA SEVERAL TIME. I ALWAYS GET THE SAME ANSWER. IT'S NORMAL TO BURN A QUART EVERY 1000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979471April 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 238,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978999April 18, 2017
SUSPENSION
I HAD A VERY SERIOUS MECHANICAL FAILURE AFTER HITTING A BUMP ON A DIRT ROAD ONLY GOING 25 MPH. ALL 4 OF THE REAR AXLE MOUNTS FAILED CAUSING THE REAR OF THE VEHICLE TO DROP AND THE TIRES TO SPREAD. THIS COULD HAVE BEEN VERY DANGEROUS IF I WAS GOING FASTER OR HIT THE BUMP ON THE HIGHWAY. WE HAD BEEN NOTICING A CLUNKING SOUND COMING FROM THE REAR OF THE VEHICLE BUT COULDN'T FIGURE OUT WHAT IT WAS. SO, PERHAPS ONE OR TWO FOR THE MOUNTS HAD ALL READY FAILED BEFORE THIS FINAL FAILURE. WE BOUGHT THIS VEHICLE NEW IN 2004 AND IT HAS NEVER BEEN IN ANY ACCIDENT NOR DRIVEN OFF ROAD. IT IS A MICHIGAN CAR SO IT HAS BEEN EXPOSED TO ROAD SALT PERHAPS CONTRIBUTING TO THE RUSTING OF THE MOUNTS. BUT, UNDER NO CIRCUMSTANCE SHOULD THIS OCCUR. AFTER DOING AN INTERNET SEARCH I WAS ONLY ABLE TO FIND TWO OTHER INSTANCES OF THIS HAPPENING. AS THESE VEHICLES GET OLDER MORE MAY HAPPEN IF IT IS A DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978997April 18, 2017
SEATS
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT A PIECE OF MEDAL FRAME WAS FRACTURED FROM THE FRONT DRIVER'S SEAT WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978706April 16, 2017
VEHICLE SPEED CONTROL
IN TWO INSTANCES WHEN PULLING INTO A PARKING SPACE AT A SLOW SPEED WITH MY FOOT ON THE BRAKE, THE PILOT SUDDENLY ACCELERATED CAUSING A COLLISION WITH (1) A TREE AND (2) A BUILDING. IN BOTH CASES MY FOOT WAS ON THE BRAKE. THE FIRST INCIDENT HAPPENED IN 2014 AND THE SECOND IN 2017. NEITHER OF THE INCIDENTS CAUSED BODILY HARM. IN THE 2014 INCIDENT POLICE WERE NOT CALLED AND IT WAS NOT REPORTED TO INSURANCE. IN THE 2017 INCIDENT POLICE WERE CALLED AND A CLAIM WILL BE FILED WITH INSURANCE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10978543April 14, 2017
STRUCTURE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 HONDA PILOT. OVER TIME, BOTH PLASTIC HEADLIGHT COVERS BECAME VERY OPAQUE, WHICH CAUSED THE HEADLIGHTS TO APPEAR DIM AND MADE VISIBILITY DIFFICULT. THE CONTACT'S WIFE CALLED A HONDA DEALER WHO STATED THAT THEY WERE FAMILIAR WITH THE ISSUE, BUT COULD NOT ASSIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972045April 12, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE STABILITY ASSIST RECALL COMPLETED IN 2013 HAS FAILED TO ADDRESS VSA ISSUES. VEHICLE WILL RANDOMLY APPLY BRAKES WHILE DRIVING IN NORMAL CONDITIONS, POSSIBLY PRESENTING A HAZARD TO DRIVER, PASSENGERS, AND OTHER VEHICLES ON THE ROAD. WHEN THE BRAKES ARE APPLIED, THE VSA LIGHT ILLUMINATES AND MUST BE RESET. THERE ARE MULTIPLE DOCUMENTED OCCURRENCES OF THIS ONLINE WITH MULTIPLE OWNER/OPERATORS, AND THE FACT THAT THE PREVIOUS RECALL HAS NOT BEEN EFFECTIVELY MUST BE ADDRESSED. THANK YOU FOR YOUR TIME AND ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971973April 11, 2017
POWER TRAIN
VEHICLE IN MOTION, STOPPED IN TRAFFIC WHEN AUTOMATIC TRANSMISSION FAILED. ENGINE WAS RUNNING PERFECTLY BUT VEHICLE WOULD NOT MOVE. MECHANIC FOUND RADIATOR HAD FAILED, ALLOWING TRANSMISSION FLUID TO MIX WITH ENGINE COOLANT. TRANSMISSION HAD TO BE REBUILT AND RADIATOR REPLACED. COST OF REPAIR APPROXIMATELY $5,000. CONTACTED HONDA AND THEY REFUSED TO DO ANYTHING. RECEIPTS FOR REPAIR AND COMMUNICATION TO HONDA ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971213April 7, 2017
UNKNOWN OR OTHER
IGNITION THIRD TIME IT HAS BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970948April 6, 2017
STRUCTURE:BODY
IF IT IS WINDY, I'D UM TRAVELING OVER 65 MPH OR IF A DRIVE ALONGSIDE A BIG RIG THE HOOD OF MY CAR FLEXES IN FOUR DIRECTIONS (WHEN TWO OR MORE OF THESE FACTORS COME TOGETHER IT IS QUITE BAD). I'VE PULLED OVER TO BE SURE IT IS CLOSED CORRECTLY (IT IS) BUT THE PROBLEM PERSISTS. IT FEELS AS IF THE HOOD IS GOING TO FLY UP. THERE IS A LOT OF SPACE BETWEEN THE BODY OF THE CAR AND THE HOOD (THICK SEAL). I CAN SEE FROM THE DRIVER'S SEAT THE MAT THE HOOD IS NOT FLUSH WITH THE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970119April 3, 2017
POWER TRAIN
ON THURSDAY, MARCH 30, 2017, I HAD THE OIL CHANGED AND FLUIDS CHECKED IN MY 2013 HONDA PILOT. I DROVE HOME 26 MILES AWAY AND AVERAGE SPEED OF 65 MPH. THE NEXT DAY, I DROVE FROM SUMMERVILLE TO ROME TO CAVE SPRING ~ 60 MILES. LATER THAT DAY I HAD TO DRIVE BACK TO CAVE SPRING AND THEN HEADED HOME. ABOUT 15 MILES OUT OF ROME, DRIVING 65 MPH ON A 4 LANE DIVIDED HWY, MY CAR JUST STOPPED MOVING. I PUMPED THE ACCELERATOR AND NOTHING HAPPENED. I MANAGED TO COAST TO A STOP AND PULL ONTO THE SIDE OF THE HWY. THE AIR CONDITIONING AND RADIO WERE WORKING, THE ENGINE WAS RUNNING, BUT THERE WAS NO PULL FROM THE MOTOR. I TURNED THE CAR OFF AND WAS TRYING TO FIND SOMEONE TO COME GET ME. AFTER 15 MINUTES, I TURNED THE ENGINE ON, AGAIN, AC AND RADIO WORKING FINE, BUT NO ACCELERATION, AND COULD NOT GET IT TO MOVE FORWARD OR IN REVERSE. NO DASHBOARD LIGHTS CAME ON AT ALL. I HAD TO GET A WRECKER TO HAUL THE CAR TO THE DEALERSHIP. ON MONDAY, I CALLED ABOUT THE CAR AND THE DEALERSHIP SAID THE MECHANICS HAD BEEN OUT DRIVING THE CAR AND COULDN'T FIND ANYTHING WRONG WITH IT. I OFTEN HAVE TO DRIVE TO ATLANTA ON BUSINESS, AND I DO NOT FEEL SAFE DRIVING THIS CAR. IN FACT, I TOLD THE DEALER TO KEEP THE CAR UNTIL THEY FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970298April 3, 2017
FUEL/PROPULSION SYSTEM
GAS TANK LEAKS AFTER FILLING. STRONG ODOR OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970351April 3, 2017
SERVICE BRAKES
WHILE PULLING INTO A PARKING SPOT AND PUSHING THE BRAKE LIGHTLY, THE CAR ACCELERATED UNCONTROLLABLY AND STRUCK A CONCRETE WALL. THE ENGINE REVVED UP AS IF IT WAS REALLY TAKING OFF. IT JUMPED A CURB ON THE WAY TO THE WALL, STRUCK THE BUILDING AND THEN ENGINE WENT BACK TO NORMAL RUNNING.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10969878April 1, 2017
SUSPENSION
I HAVE BOUGHT 2017 HONDA PILOT ON 11/28/2016 IN SC STATE. PROBLEM I HAVE FACED THAT CONTROLLER ARM CORROSION QUICKLY. I AM CONCERN ABOUT VEHICLE SAFETY. I CAN ALSO SEE RUST OUTSIDE ALLOW WHEELS. I HAVE TAKEN MY CAR AT DEALER BUT THEY DIDN'T IDENTIFIED THIS ISSUE. I WOULD LIKE TO CHECK ASAP AND RESOLVE IT. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969885April 1, 2017
STEERING, SUSPENSION
I HAD NOTICED WHILE DRIVING MY VEHICLE IT FELT AS IF THE FRONT BRAKE ROTORS WHERE WARPED DUE TO THE VIBRATION IN THE STEERING WHEEL WHILE UNDER BRAKING. I BROUGHT THE VEHICLE TO THE HONDA DEALERSHIP AND AFTER INSPECTION WAS TOLD THAT IN FACT ROTORS WHERE WARPED AND BREAK PADS WORN ALL PARTS REPLACED AND PROBLEM SEEMED TO BE CORRECTED THIS WAS DONE AT 85,000 MILES. NOW AT 98,000 SAME PROBLEM HAS RETURNED BROUGHT BACK TO DEALER AND THEY INFORMED ME NOW THAT BOTH THE FRONT COMPLIANCE BUSHINGS NEED REPLACEMENT. I HAVE CHECKED TO SEE IF THIS IS A RECALL ISSUE AND CANNOT IMAGINE IT IS NOT SEEING IT COULD HAVE CATASTROPHIC FAILURE ISSUES. PLEASE HOLD AMERICAN HONDA TO STANDARDS SET BY THE NHTSA FOR CUSTOMER SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot