Honda Pilot Complaints

9,418 consumer complaints on file.

#10991579May 25, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ENGINE STOPS WON'T RESTART MULTIPLE WARNING LIGHT FLASHING GIVING APPEARANCE OF COMPUTER FAILURE. SECOND INCIDENT. FIRST INCIDENT DEALER SAID NO PROBLEM AFTER CHECKING BATTERY. SECOND INCIDENT IN TRAFFIC WHEN FAILURE OCCURRED (5/25/17 APPROX 8 A.M) BLOCKING INTERSECTION. FORTUNATELY WE WERE SLOWING TO STOP AT LIGHT. VIDEO OF DASH AVAILABLE TOO LARGE TO UPLOAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991175May 23, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 HONDA PILOT. WHILE AT A STOP, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE TECHNICIAN STATED THAT THE FAILURE WAS DUE TO THE CONTACT'S DRIVING STYLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED RANDOMLY. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990925May 22, 2017
SERVICE BRAKES
CHANGED BRAKES AT 30,000 AND AGAIN AT 50,000, ROTORS ALSO. VEHICLE CONTINUES TO HAVE A RUBBING SOUND ON LEFT FRONT. THREE SETS OF BRAKES AND ROTORS IN 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991014May 22, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND A MESSAGE TO "STOP DRIVING TRANSMISSION PROBLEM" DISPLAYED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS ABLE TO RESTART; HOWEVER, A MESSAGE DISPLAYING "EMISSION SYSTEM PROBLEM" APPEARED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS WAITING TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991025May 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2009 HONDA PILOT. WHILE DRIVING APPROXIMATELY 45 MPH IN A SNOW STORM, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE DUE TO BLACK ICE. THE CONTACT'S VEHICLE SLID INTO A GUARDRAIL AND THE AIR BAGS DEPLOYED. METAL FRAGMENTS ENTERED THE VEHICLE DUE TO THE DEPLOYMENT. THE DRIVER SUSTAINED FACIAL SCARS, AND PAINS TO THE NECK, SHOULDER, AND BACK. THE FRONT PASSENGER SUSTAINED PAINS TO THE NECK, SHOULDER, AND KNEE. THE FRONT PASSENGER WORE A NECK BRACE FOR OVER THREE MONTHS. TWO CHILDREN SEATED IN THE REAR SUSTAINED WHIPLASH AND MINOR BRUISING. MEDICAL ATTENTION WAS REQUIRED FOR ALL WHO WERE INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO A YARD AND DEEMED DESTROYED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE METAL FRAGMENTS THAT DEPLOYED WITH FORCE UPON AIR BAG DEPLOYMENT. THE CONTACT STATED THAT THE RECALL NOTICE WAS RECEIVED IN MID MARCH 2017 FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AFTER THE CRASH OCCURRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 09/28/17 *BF *AS
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10986257May 17, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION. 1 QT PER WEEK, TERRIBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985945May 16, 2017
SUSPENSION
DESCRIPTION: PURCHASED VEHICLE USED . AT THE TIME OF PURCHASE LEFT FRONT BEARING WAS NOISY AND IT WAS REPLACED WITH BEARING P/N DL513267 MILES ON VEHICLE 68000. THE NOISE SEEM TO STOP, BUT AT 73000-76000 MILES THE NOISE STARTED ON RIGHT SIDE WHEEL DURING DRIVING, LOUDER AS SPEED INCREASED. ON MAY 15, 2017 DEALER HAD TO REPLACE RIGHT WHEEL BEARING. THIS IS A PROBLEM WITH HONDA PILOT'S WHEEL BEARINGS THAT NHTSA HAS INVESTIGATED. A RECALL IS NEEDED FOR SAFETY AND CONSUMER COST PROTECTION IN REPLACING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985086May 12, 2017
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY, I ADJUSTED THE RADIO VOLUME. IT INSTANTLY WENT TO THE MAXIMUM VOLUME, AND ALL CONTROLS TO ADJUST THE VOLUME BECAME INACTIVE. THE RADIO WAS SO LOUD I FEARED MY SPEAKERS WOULD BLOW OR MY EARS WOULD BE DAMAGED. UNABLE TO TURN THE RADIO OFF, I PULLED OFF THE ROAD AND SHUT OFF THE ENGINE. AN ONLINE SEARCH REVEALED THAT OTHERS HAVE EXPERIENCED THE SAME PROBLEM. THERE APPEARS TO BE A SOFTWARE GLITCH THAT CAUSES THE PROBLEM TO OCCUR WHEN THE VOLUME IS ADJUSTED WHILE THE TURN SIGNAL IS ACTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985430May 12, 2017
POWER TRAIN
THE TRANSMISSION SLIPS IN AND OUT OF UPPER AND LOWER GEARS INVOLUNTARILY CAUSING THE DRIVER TO BE PROPELLED ROUGHLY FORWARD AND BACKWARD CAUSING A DANGEROUS DRIVING SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984995May 11, 2017
ENGINE, STEERING, SUSPENSION
STREEING WHEEL SERIOUSLY VIBRATES WHEN BREAKING OVER 60 MPH. FRONT BUSHINGS NEED REPLACED AT 76,000 MILES AND DEALER SAID THAT THERE WAS A LEAK IN THE HYDROLICS CONTROLING THE TIMING BELT WHICH WILL LEAD TO POSSIBLE ENGING REPLACEMENT. DEALER QUOTED $2500 TO FIX. THE INFORMATION ON THE BUSHINGS AND TIMING BELT WAS DISCOVERED WHILE HAVE THE AIR BAG REPLACED. ALSO, THERE WAS ANOTHER CUSTOMER THAT GOT THE SAME NEWS ON HIS CAR. AFTER LOOKING AT THE COMPLAINTS THESE ARE COMMON PROBLEMS WHICH HONDA DOES NOT HELP WITH AND YOU DON'T KNOW IF THE SAME PROBLEM WILL REOCCUR IF YOU DO FIX. IT DOES APPEAR TO BE A MANUFACTURING/ENGINEERING PROBLEM THAT HONDA KNOWS WELL BUT THERE IS NO HELP FOR THE CUSTOMER. THE DEALERSHIP SEEMS TO BE LOOKING FOR THESE KNOWN PROBLEMS FOR MORE PROFIT POTIENTAL. THIS VEHICLE HAS BEEN WELL SERVICED AND USED FOR MOSTLY LONG ROAD TRIPS. HONDA NEEDS TO FESS UP AND HELP THEIR CUSTOMERS SINCE THESE TYPE OF PROBLEMS/FAILURES CAN BE VERY DANGERIOUS TO THE PASSANGERS WHILE DRIVING NOT TO MENTION EXORBITANT COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984769May 10, 2017
SEAT BELTS
THE DRIVERS SIDE SEAT BELT IS TO CONFINING AND TIGHT THAT IT HINDERS THE MOVEMENT OF THE DRIVER SLOWING REACTION TIME. IT IS UNSAFE. THE DRIVER'S SIDE SEAT BELT DOES NOT EXTEND OUT FAR ENOUGH FOR A SHORT HEAVY PERSON TO PULL THE SEAT BELT AROUND AND BUCKLE IT SO IT IS COMFORTABLE. THE PASSENGER SIDE SEAT BELT HAS NO ISSUE. A VISUAL INSPECTION COMPARING THE 2 SEAT BELTS SHOWS THE DRIVER SIDE SEAT BELT DOES NOT COME OUT OF THE FLOOR AS FAR AS THE PASSENGER SIDE. THIS ISSUE RESULTS IN THE SEAT BELT BEING TO TIGHT AND RESTRICTING THE DRIVERS MOBILITY WHILE DRIVING. THE HONDA DEALER SERVICE DEPARTMENT AND HONDA CUSTOMER SERVICE CONFIRM THIS IS BY DESIGN AND NOTHING CAN BE DONE. THIS IS AN ACCIDENT WAITING TO HAPPEN. HONDA NEEDS TO OFFER A PASSENGER SIDE SEAT BELT CONFIGURATION AND SPECS FOR THE DRIVERS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984402May 9, 2017
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE STEERING WILL RANDOMLY LOCK UP AND SWERVE TO ONE SIDE OF ROADWAY AT HIGHWAY SPEEDS AS BRAKES ACTUATE AND VSA ACTIVATION INDICATOR AND SYSTEM INDICATOR LIGHTS COME ON. VEHICLE WAS TAKEN TO HONDA ON 02/29/2017 WHERE SERVICE DEPARTMENT CONFIRMED THAT VSA WIRING HARNESS WAS REPLACED IN 2013. TECH CHECKED THE SYSTEM FOR CODES AND FOUND: 25-1 YAW RATE SENSOR FAILURE, 61-1 BATTERY VOLTAGE FAILURE, 83-1 ECM/PCM RELATION FAILURE, 108-1 VSA SYSTEM CONTROL STATUS FAILURE. TECH RECOMMENDED REPLACING THE BATTERY. BATTERY WAS REPLACED BY OWNER THAT SAME DAY. VEHICLE EXHIBITED SAME RANDOM BRAKING AND STEERING ISSUES NOTED EARLIER ON 05/03/2017 WHICH NEARLY RESULTED IN A HEAD ON COLLISION. VEHICLE WILL NOT BE DRIVEN AGAIN UNTIL YAW RATE SENSOR IS REPLACED. VEHICLE HAS 194,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983216May 3, 2017
WHEELS:RIM
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE RIM WAS FRACTURED. THE CONTACT MENTIONED THAT THE VEHICLE WOULD BE TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND PROVIDED CASE NUMBER: 05984599. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983044May 2, 2017
AIR BAGS
TAKATA RECALL: I GOT A RECALL NOTICE FOR THE DRIVER'S SIDE AIR BAG.. I TOOK CAR TO HYANNIS HONDA, HYANNIS, MA AND GOT NEW ONE INSTALLED. THE CAR WAS HIT HEAD-ON WHILE DRIVING ON A TOWN ROAD. A OTHER CAR CROSSED THE CENTER LINE. BOTH CARS WERE GOING ABOUT 30 MPH ( OVER 60MPH). THE OTHER CAR'S AIRBAG WORKED; AIR-BAG WENT OFF. THE NEW AIR-BAG IN MY CAR FAILED TO WORK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10981565May 1, 2017
SUSPENSION
BOTH FRONT WHEEL BEARINGS FAILED, CREATED A DRONING AND RUMBLING NOISE WHILE DRIVING. THERE WAS ALSO VIBRATION THROUGH THE CAR. IT WAS FELT AT ALL SPEEDS. THE DEALER REPLACED BOTH BEARINGS TO REPLACE FIX THE ISSUE AND APPEARS TO BE RESOLVED, BUT UNKNOWN IF THIS ISSUE WILL RETURN. SPOKE WITH A FRIEND THAT WITH A PILOT AND THIS ALSO HAPPENED TO HIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981396April 29, 2017
POWER TRAIN
VEHICLE SHIFTED TO NEUTRAL WHILE DRIVING. CARR IS AT DEALER. THEY ARE RESEARCHING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981432April 29, 2017
FUEL/PROPULSION SYSTEM
GASOLINE SUDDENLY BEGAN LEAKING FROM FUEL LINES UNDER THE PASSENGER SIDE REAR SEAT AREA. THE VEHICLE WAS PARKED WITH THE ENGINE OFF WHEN THIS HAPPENED AND SPILLED LIQUID GASOLINE AND FUMES IN MY UNDER HOUSE GARAGE. THE GASOLINE ODORS GOT INTO MY BASEMENT AND FIRST FLOOR LIVING SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981447April 29, 2017
SEATS
THE SEATS BECOME UNCOMFORTABLE AFTER DRIVING FOR ABOUT 20 MINUTES CAUSING HIP AND LEG PAIN. WE PLAN TO DRIVE THE CAR ON LONG TRIPS, HOWEVER, THIS CAR IS NOT SUITED FOR DISTANCE DRIVING DUE TO THE CONSTRUCTION OF THE SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980814April 26, 2017
EXTERIOR LIGHTING
MY HEADLIGHTS WILL NOT TURN ON. ONLY THE HIGH BEAMS AND YELLOW RUNNING LIGHTS WILL WORK. ALL FUSES AND BULBS HAVE BEEN CHECKED BY A MECHANIC. THERE IS DOCUMENTATION ON THE WEB ABOUT A HEADLIGHT MALFUNCTION AND A RECALL BUT WHEN I RUN THE RECALL CHECK IT ONLY COMES UP WITH AN AIRBAG RECALL. CAN I GET SOME SORT OF DOCUMENTATION ON THIS OUTSTANDING RECALL PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980931April 26, 2017
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE SOUND OF THE HORN WAS TOO LOW TO ALERT OTHER DRIVERS OF HIS PRESENCE WHILE DRIVING ON THE FREEWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE HORN WAS TOO LOW AND IT NEEDED TO BE CHANGED TO A DUAL TONE HORN. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT PAY FOR ANY MODIFICATIONS TO THE VEHICLE. THE CONTACT WAS GIVEN CASE NUMBER: 05709111. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot